Customer Associate Female 12th Pass Jobs in Jaipur

We are hiring for BPO domestic and international voice process

Job Title: Customer Support Executive Female OnlyLocation: Janta Colony, Raja Park, JaipurAbout Us:Since 1980, National Facets, a Jaipur-based bead manufacturing company, has been handed down over two generations. Our passion for jewelry making goes hand in hand with our dedication to providing the most personal, efficient, and high-quality service. We are known for our exceptional gemstone bead products, and we are now looking to expand our customer service team.Key Responsibilities:Handle client inquiries and provide updates on order status.Assist clients with any questions, concerns, or issues they may have.Conduct follow-ups with clients to ensure satisfaction and gather feedback.Maintain accurate client information and update records in Excel or Google Sheets.Collaborate with the sales and production teams to ensure timely responses and client satisfaction.Resolve customer complaints professionally and escalate issues when necessary.Qualifications:Minimum of a high school diploma or equivalent.Basic proficiency in English (written and spoken).Computer literacy, especially in Excel/Google Sheets.Strong communication and interpersonal skills.Excellent organizational skills and attention to detail.Ability to handle client requests in a professional and timely manner.Note: Preference will be given to candidates from Jaipur or nearby areas.Job Type: Full-timeSchedule:Day shiftSupplemental Pay:Yearly bonusEducation:Higher Secondary(12th Pass) (Preferred)

As a Customer Service Associate, you will play a crucial role in ensuring a positive experience for our customers. Your responsibilities will include:- **Responding to Customer Inquiries**: You will handle calls, emails, and messages from customers, answering their questions and providing accurate information about products and services.- **Resolving Complaints**: You will address and resolve customer complaints in a professional manner, ensuring that their issues are handled swiftly and effectively.- **Providing Product Support**: You will assist customers in understanding product features and usage, helping them make the most of their purchases.- **Maintaining Records**: You will document customer interactions and feedback in our database, ensuring that all information is accurate and up-to-date for future reference.- **Collaborating with Team Members**: You will work closely with colleagues and management to improve service processes and share ideas for enhancing customer satisfaction.Candidates should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both in writing and verbally, to engage with customers.- **Problem-Solving Abilities**: You should be able to think critically and find solutions to customer issues efficiently.- **Attention to Detail**: You must pay attention to details in customer inquiries and ensure accurate information is provided.- **A Positive Attitude**: A friendly and empathetic approach is essential for creating a welcoming environment for customers.- **Basic Computer Skills**: Familiarity with office software and basic computer operations is required for managing customer information. Ideal candidates will have at least one year of experience in customer service, along with a minimum education of a 12th-grade pass.

Fixed shiftMonday to FridayNight shiftUS shiftB2B Sales Requirements & SkillsBachelor's degree in business, sales, or related fieldProven experience in B2B salesStrong relationship-building, communication, and negotiation skillsAbility to work independently and manage one's own timeAbility to build relationships and close deals

1. Candidate will be responsible to handle the queries and complaints from customers on inbound calls.2. Follow procedures methodically to accurately respond to customers on Call.3. Provide quotes and information to customers related to their product.

Rotational shiftsRotational WorkPermanent work from home

Customer support executive, working days and fixed government holidays rotational week off and fixed shift

*Job Title* : Customer Support Representative*Company* : Teleperformance*Location* : Jaipur*Salary* : 30K CTC(23 for 1st 3 months, and then 25.5k inhand)*Shifts* : Rotational*Accommodation:* 15 Days Provided*Relocation Bonus* : 10KImmediate Joiners Preferred *Key Responsibilities* :*Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.Provide accurate information and solutions to customers regarding products and services.Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.Document customer interactions, including inquiries, complaints, and resolutions, in the system.*Skills and Qualifications:*Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).Strong problem-solving skills with a customer-first mindset.Flexible to work in rotational shifts, including weekends and holidays, as required.

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.