Client Servicing Fresher Jobs in Sector 63

Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software

Job Description:Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.Drafting user stories, wire frames and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Skills Required for this Job:Knowledge of Web and app end technology.Must have experience in technical project requirement gathering.Must have +1 experience in technical project sales and project handling.Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at a modular level into user stories.Good observation of technical workflow in the app, websites, and software tools.Learning new software tools, platforms, and tech stacks.

We have vacant of 20 Sales Executive Activities Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Client Servicing,Sales Consulting etc.

Role DescriptionCandidates should have complete understanding of Advertising and Marketing. Should have handled independent assignments, with complete ownership of work. A passion for advertising and marketing, a go-getter approach, strong communication and ability to work proactively is a must.He/she is expected to own and service given set of clients from digital servicing. Provide strategic inputs and thought leadership to clients on the current digital landscape, key changes and plan optimization to maximize campaign performance. Will be responsible for managing the clients and delivering day to day requirements.Skills* Experience in the advertising or marketing industry is a must* Team player with the confidence to take the lead and guide other employees when necessary* Client Services and Client Relations skills* Excellent written skills including the ability to create strategy set-ups and an agency point-of-view* Effective Communication and Customer Service skills* Experience in managing accounts, ensuring customer satisfaction and developing customer retention strategies* Ability to work collaboratively with cross-functional teams to deliver high-quality services to clients* Excellent problem solving skills and ability to work under pressure* Review campaign performance and reporting to clientsWE HAVE MULTIPLE OTHER OPENINGS AS WELL IN OUR ORGANISATION