Hiring Fresher - Customer Relationship Executive - Noida

Job Description

Position: Management Trainee Customer Relationship Management (CRM)

Experience: 02 Years

Location: Noida Sec-63

Salary: -/month

Job Summary

We are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.

Key Responsibilities

Maintain and update client/customer data accurately in CRM systems

Coordinate and schedule service calls with service engineers and customers

Follow up with customers on sales orders, dispatch status, and delivery confirmations

Regularly communicate with clients for order status, service updates, and feedback

Assist in payment follow-ups and recovery, including reminders and coordination with accounts team

Handle customer queries, complaints, and service-related issues in a professional manner

Prepare basic reports on service calls, orders, and outstanding payments

Ensure timely follow-up and proper documentation of all customer interactions

Support sales and service teams in daily operational activities

Required Skills & Qualifications

Graduate in any discipline (BBA / / / BA preferred)

02 years of experience in customer service, sales coordination, or CRM (freshers can apply)

Good communication skills (verbal and written)

Basic knowledge of MS Excel, Word, and email communication

Ability to handle multiple follow-ups and meet deadlines

Customer-oriented attitude with problem-solving skills

Willingness to learn and grow in customer relationship management

Experience working with CRM software

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  industrial unit b-39 noida sector 63 b block