Client Relationship Manager Graduate Experience Jobs in Nashik

Key Responsibilities Relationship Management & RetentionPrimary Point of Contact: Serve as the dedicated liaison for assigned clients, handling all inquiries, requests, and concerns promptly.Client Onboarding: Guide new clients through the initial setup process, ensuring they understand the product features and service terms.Retention Strategies: Proactively engage with clients through regular calls or visits to prevent attrition (losing clients to competitors). Business Growth (Upselling/Cross-selling)Needs Analysis: Deeply understand the clients business goals to recommend additional products or services that provide value.Revenue Generation: Meet specific targets for Share of Walletmeaning getting a client who buys Caster Wheels (from a firm like Impex Door) to also buy Door Closers or Security Locks.Referral Management: Leverage satisfied clients to gain introductions to new potential business partners. Problem Solving & CoordinationConflict Resolution: Act as a mediator when service failures occur, working with internal teams (Production, Logistics, or Accounts) to provide a win-win solution.Feedback Loop: Collect and analyze client feedback to help the Product Development Manager improve the product line.Contract Compliance: Ensure both the company and the client are adhering to the agreed-upon terms, pricing, and delivery schedules.

Your job as a business development manager is to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts. ... Following up new business opportunities and setting up meetings. Planning and preparing presentationsFollowing up new business opportunities and setting up meetingsPlanning and preparing presentations (say hello to PowerPoint)Communicating new product developments to prospective clientsOverseeing the development of marketing literatureWriting reportsProviding management with feedback

- Ready to travel- Cold Calling- Lead Generation- Client Visits- FeedbackNote:- Two wheeler vehicle with a valid driving license is must.Travel allowance will be provided.