Client Relationship Manager Fresher Jobs in Raipur

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner.Key skills for Client Relation Manager Polite disposition. Ability of rigorous follow-up. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls.Qualification :- MBA Graduate Fresher English & Hindi (preferred) Schedule :- Day ShiftSalary : Remuneration for this post between 9k to 12k

We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. Client relationship managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.To be successful as a client relationship manager you must be friendly and be able to remain calm and professional if clients are upset. A good client relationship manager puts the needs of the client first to ensure that they continue to use our services.Client Relationship Manager Responsibilities:Collect client feedback about their experience.Develop relationships with clients and key personnel.Elevate complaints and feedback to the relevant departments.Meet with clients to establish their needs.Client Relationship Manager Requirements:Prior experience with customer service.Excellent interpersonal skills.Ability to network and build relationships.A degree in Business Management or a related field.

Job Description:- Lead generation & cold calling- Create & Manage Channel- Provide customer service to partners- Organise events for partners- Prior experience in channel partner development in education would be preferred- Train partners about processes and mobilisation