CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION
➢ Making sure all the leads of the clients after placing orders are met.
➢ Ensuring your existing clients are satisfied through after-sales service.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or services.
➢ Acting as a point of contact for complaints and escalating issues to the concern.
➢ Understand client queries and solve them in any manner.
Key skills for Client Relation Manager
➢ Polite disposition.
➢ Ability of rigorous follow-up.
➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients.
➢ Ability to understand the circumstances and act accordingly.
➢ Proactive.
➢ Thorough knowledge of products/services.
➢ Always available on calls.
Qualification :-
➢ MBA Graduate
➢ Fresher
➢ English & Hindi (preferred)
Schedule :-
➢ Day Shift
Salary : Remuneration for this post between 9k to 12k
Experience
0 - 1 Years
No. of Openings
2
Education
Post Graduate (M.B.A/PGDM)
Role
Client Relationship Manager
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office