16

Customer Service Manager Job Vacancies in Raipur

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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Airline Customer Service Airline Ground Staff Airlines Cabin Crew Airlines Transition Captain Airline Ramp Executive Aviation Security Flight Engineer Flight Attendant Flight Reservation Flight Steward
We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.
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Data Entry Operator Online Data Entry Data Entry Clerk Entry Tax Digital Marketing Digital Communication Digital Electronics Online Digital Marketing Digital Marketing Manager Digital Marketing Specialist Digital Marketing Internship Digital Marketing Analyst Airport Staff Airport Operation Airport Supervisor Ground Staff Executive Air Ticketing Executive Cabin Crew Flight Attendant Airline Customer Service
Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Raipur
Communication Marketing Sales Customer Relationship Customer Service Interpersonal Skills Negotiation Skills
We are seeking a dynamic and results-driven Relationship Manager to build and maintain strong relationships with clients, drive customer satisfaction, and achieve business growth. The ideal candidate will have an MBA in Marketing and a minimum of 6 months of experience in customer relationship management, sales, or marketing.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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  • 3 - 6 yrs
  • 3.5 Lac/Yr
  • Raipur
Good Communication Skills Leadership Skills Presentation Skills Customer Service Manpower Handling Effective Team Management Inventory Control
Supervise and train staff to provide excellent customer serviceEnsure the store is properly stocked and organizedCreate and implement sales strategies to meet and exceed revenue goalsMaintain accurate inventory records and order stock as neededOversee cash handling and banking proceduresEnsure compliance with company policies and proceduresDevelop and maintain positive relationships with customers and vendorsConduct regular performance evaluations and address any issues with staffManage expenses to meet budget guidelinesMaintain a clean and safe shopping environment.
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Hiring For Relationship Manager

Real Budget Growth Limited

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Raipur
Customer Relationship Customer Service Negotiation Skills Market Sizing Client Management Networking Presentation Skills Team Management Skills
Job Title: Relationship Manager SalesLocation: Raipur, ChhattisgarhPositions Available: 3Company Overview:Real Budget is a dynamic and fast-growing organization in the real estate industry, dedicated to delivering exceptional value and building lasting relationships with clients. We are seeking motivated individuals to join our team and contribute to our vision of excellence and innovation.Job Summary:As a Relationship Manager Sales, you will be responsible for driving sales, building and maintaining strong client relationships, and providing top-tier service to ensure customer satisfaction. This role requires a proactive and client-focused individual who thrives in a target-driven environment.Key Responsibilities:- Develop and manage relationships with clients, understanding their needs and offering tailored solutions.- Conduct property site visits and present project offerings effectively.- Identify potential customers, generate leads, and drive conversions to achieve sales targets.- Maintain consistent follow-ups with clients and ensure a seamless sales process.- Collaborate with the internal team to ensure timely and successful delivery of solutions.- Stay updated on market trends, competition, and customer preferences.Qualifications & Skills:- Education: MBA preferred (not mandatory).- Experience: 2 Years and Above- Communication: Strong proficiency in spoken and written English is essential.- Excellent interpersonal, presentation, and negotiation skills.- Goal-oriented with the ability to thrive in a performance-driven environment.- Basic proficiency in MS Office tools; knowledge of CRM systems is an advantage.What We Offer:Competitive compensation with performance-based incentives.A professional and supportive work environment.Opportunities for growth and skill development.Comprehensive training to enhance industry knowledge.How to Apply:If you are passionate about sales and building meaning
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Raipur
Customer Relationship Management Good Communication Skills Software Services
Job Title: Software CRM ManagerCompany: ErNOTOLocation: RaipurEmail: start@ernoto.comJob Description:ErNOTO is seeking a motivated and experienced Software CRM Manager to oversee the development, implementation, and optimization of our CRM systems. The ideal candidate will manage client relationships, ensure seamless CRM integration, and work closely with cross-functional teams to enhance customer satisfaction and retention.Key Responsibilities:Implement and manage CRM software solutions.Analyze customer data to drive engagement and loyalty.Coordinate with sales and marketing teams for CRM optimization.Train team members on CRM best practices and functionalities.Monitor system performance and troubleshoot any issues.Requirements:Bachelors degree in IT, Business, or a related field.Proven experience in CRM management or similar roles.Strong understanding of CRM tools and customer lifecycle management.Excellent communication and analytical skills.How to Apply:Interested candidates can send their resumes to start@ernoto.comJoin ErNOTO and be part of an innovative team driving customer success!
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Operation Manager Customer Service Manager
Hiring for 2 Operations Manager Jobs in Raipur, Chhattisgarh,Raipura Chowk Road,Raipur Railway Station for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Operation Manager,Customer Service Manager etc.
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Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
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Air Hostess

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Employer Branding Product Analyst Customer Relationship Executive Automobile Service Manager Automobile Technician
JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.
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Ground Staff Air-ticketing Cabin Crew Data Entry Operator Computer Operator Accountant Back Office Coordinator HR Executive Air Hostess Airport Manager Airline Customer Service Aviation Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp No.ThanksRegards/Aviation Team
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  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Raipur
Customer Relationship MS CRM Customer Service Operations
CLIENT RELATIONSHIPMANAGER:JOBDESCRIPTION Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner.Key skills for Client Relation Manager Polite disposition. Ability of rigorous follow-up. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls.Qualification :- Any Graduate Experienced Female English & Hindi (preferred) Education :- MBA GraduateSchedule :- Day ShiftSalary : Not Disclosed
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Customer Relationship Manager (CRM) Service

Bansal Metallics (India) Pvt. Ltd. BMPL

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Raipur
Excellent Communication Interpersonal Skill Presentable Customer Relationship
CRM (Female) for Automobile dealershipFull Job DescriptionTo ensure that Post sales follow up is done as per proposed timelineTo ensure that Voice of customer is recorded and entered in the system correctlyTo assist the Customer Relationship managerTo maintain weekly reports and share internally for solution analysisTo make a report of the delight parameters recorded across customer interaction.To ensure correct contact details of the customer are maintained in the system.To do a Root cause analysis of the complaints registered with the help of other functions.To follow new processes defined from time to time.To follow up on closure of complaints until customer confirms of satisfactionQualification & Skills: Experience in a similar role in the automotive industry, preferably in a dealership environment. MBA/Graduate. Excellent communication skills, with the ability to manage and motivate a team effectively. Excellent skills in the MS Office program (Word, Excel PPT, CRM DMS) Knowledge of industry regulations, health and safety standards.
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Business Development Executive

Anion Softech Pvt.Ltd

  • 1 - 2 yrs
  • Raipur
Business Development Communication Skills Client Relationship Management Customer Relationship Management Customer Care Customer Support Customer Service
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help company expand Maintain existing business Think critically when planning to assure project successQualifications Bachelor's degree or MBA in Marketing 1-2 years' prior industry related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-orientedEmployment TypeFull-TimeSalary : NegotiableJob Location Raipur
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Air Hostess Airport Manager Air Ticketing Agent Air Ticketing Airlines Executive Ground Staff Ground Handling Staff Ground Hostess Cabin Crew Cabin Crew Activities Cabin Attendant Airport Ground Staff Airline Customer Service Airlines Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Ground Handling Staff Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Supervisor Airport Cargo Loader Aircraft Maintenance Technician Airline Customer Service Airlines Transition Captain Aviation Security Flight Attendant Flight Stewardess Back Office Sales Marketing Basic Computer Skills
Job Openings for 51 10th 12th OR ITI AIRPORT GROUND STAFF JOB Jobs for Freshers in Tirupati, Kadapa, Vijayawada Guntur Highway, Dibrugarh, Ranchi, Raipur, Chhattisgarh, Ahmedabad, Jamnagar, Mangalore, Bangalore, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management with Good knowledge in Ground Operation, Ground Management, Ground Manager, Ground Staff, Ground Hostess, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Aircraft Maintenance Technician, Airline Customer Service, Airlines Transition Captain, Aviation Security, Flight Attendant, Flight Stewardess, Back Office Sales, Marketing, Basic Computer Skills, 12th Pass, freshers etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Safety & Emergency Procedures Aviation Security Aviation Trainer Cabin Attendant Cabin Crew Safety Compliance Strong Customer Service Orientation Professional Attributes Responsibility Discipline Stress Management Time Management Multitasking Skills Cultural Sensitivity
Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).
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Opening For Cabin Crew

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Ground Staff

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team
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Opening For Air Ticketing

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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