Client Relationship Executive Job Vacancies in Andheri East

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Candidate will be required to explain company's services to clients, discuss and negotiate with clients and try to convert clients for company's services. Role involves emailing clients, discussing with them on phone calls, and WhatsApp.Required Candidate profileAn ideal candidate will be MBA or PGDM Fresher with specialization in Marketing, Finance or IT. Graduate candidates willing to work in client management and client servicing field can apply.

1. Client co-ordination2. Servicing the client after receiving the order till the time of collectionof payment.3. Resolve the queries and questions of all the clients.4. Acting as a point of contact for complaints and resolving issues to the concern.5. Ensuring your existing clients are satisfied after throughout the process of order to collection.6. Well-versed with advance excel skills i.e. Hlookup, Vlookup, Pivot Table, Formulas and Functions.

Job Title: Relationship ManagerLocation: Andheri and VashiJob Type: Full-timeSalary: Not specifiedJob Description:We are looking for an experienced Relationship Manager to join our team in #andherieast . The successful candidate will be responsible for developing and maintaining relationships with clients and ensuring customer satisfaction. The ideal candidate will have experience in sales and business development.Responsibilities:Develop and maintain relationships with clientsEnsure customer satisfactionMeet sales targetsDevelop and implement strategies to improve sales performanceRequirements:Bachelors degree in Business Administration or related field1+ years of experience in sales or business developmentProven track record of success in meeting sales targetsExcellent communication skills

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls

1. Responsible For Admission Target For The Respected Department. Manage Direct Parent Enquiry Handling And Also Manage Telephonic Enquiry Handling.2. Cold-Calling From A Given Data Base For Lead Generation And From Siblings Database.3. Visiting Schools Or Student Premises By Taking Prior Appointment And Present Rao IIT Academy Service Details To Parents.4. Presentation About The Services Offered By Rao IIT Academy.5. Proper Follow Up With The Parents Visited. 6. Help To Maintain Discipline & Decorum In The Respected Department.Candidates From Education Background, Travels, Insurance And Banking Can Apply.Need Good Communication Skill

Tele-sales Responsibilities: Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Qualifications High school diploma or GED. Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred. Proven experience working as a telesales executive. The ability to follow scripts. Strong negotiation and consultative sales skills. Excellent organizational and problem-solving skills. Effective communication skills. Exceptional customer service skills.

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM. All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties:1. Handling Incoming and outbound Business.2. Working towards converting the potential clients to our clients by providing them detailedinformation & solving their queries.3. Build Relationships with existing as well as future clients/companies.4. New initiatives in growing business with a quantifiable end product.5. Taking part in Marketing Strategies.