Client Service Job Vacancies in Andheri East

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Business Development Associate. ( Lead Generation ) - Experience: 1 year to 3 years- Age: 27 years max- Role: Work from Office- Location: Andheri [E], Mumbai [Mumbai based candidates preferred]Responsibilities:1. Excellent Communications for Calls Inbound / Outbound both.2. Work Closely with Platform Customers and help them Onboard.3. Efficiently close Query Raised by Marketplace customers and help resolve and close them with positive results.4. Interpersonal skills as well as eloquent writing skills.5. Good Experience with Ecommerce / Tele Sales / MS Office Skills. 6. Knows How to Operate Any Desk / Team Viewer and Such Portals at Advantage to Solve Hiccups.7. Able to Give Demo of Various Modules of E-Commerce Platform and if Needed Take Any desk and help Members to Resolve and guide them with Solutions.8. Keep Track and Maintain Reports of all the Customer Query and are closed as per Company Timelines.9. Skilled & Experience to sell Premium Products.

We are inviting candidates to join us as Client Services Executive. An ideal candidate should be a graduate, having good command over English and possesses very good communication skills. Freshers are welcome if only they are willing to remain with the organisation for 2 years at least. Andheri, Mumbai-based Mangrol Multimedia Ltd. is a media servicing agency. It was incorporated as a proprietorship firm in 2010 and as a limited company in 2018. Mangrol serves 350+ clients through its in-house team and associates. Mangrols range of services include Translation (Localization) in 40 languages Content creation in 4 languagesTranscription in 4 languages Graphic DesigningWeb Designing Whiteboard AnimationAudio-Video EditingAudio-Video Production Voice Over Digital Marketing

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls

As a Project Manager cum Client Services Coordinator, you will play a vital role in supporting the planning, execution, and successful completion of projects under the guidance of senior project management professionals. This multifaceted role combines project management responsibilities with client services coordination, requiring effective communication, organizational prowess, and attention to detail to ensure project success and client satisfaction. Project Planning: Assist in developing comprehensive project plans, timelines, and resource allocation strategies.Task Coordination: Coordinate and monitor project tasks, ensuring their timely completion and adherence to deadlines.Communication: Facilitate seamless communication between team members, stakeholders, and other internal teams to achieve project goals.Documentation: Maintain accurate project documentation, including meeting minutes, status reports, project schedules, and invoices.Quality Assurance: Contribute to ensuring project deliverables meet quality standards through regular reviews.Team Support: Provide essential support to project teams by assisting with task assignments, resource allocation, and issue resolution. Assist in brainstorming sessions with the Creative team.Client Interaction: Communicate with clients via various channels, addressing inquiries, and maintaining positive relationships through regular updates. Identify and resolve client queries, and maintain detailed client records.Hiring Support: Participate in the hiring process, providing guidance to team members and new recruits.Product and Service Information: Provide clients with relevant information on the products and services offered by the company. Promotional Activities: Identify and propose promotional/marketing offers to potential clients.On-site Visits: Perform on-site visits and recce as necessary.Contract Negotiation: Draft and negotiate the terms and conditions mentioned in the client service agreement.

Role : Client Servicing ExecutiveLocation : Mahape, Navi MumbaiWorking Day : Monday - Saturday (2nd & 4th Sat Off)Job Timings : 10:30 AM - 6:30 PMResponsibilities:Team Management II Client Service II Lead Generation- Work closely with the client team to understand the client business strategy, plans& requirements- Work with the internal team to help develop brand strategy including digital marketing strategy & execution plans for the clients. This would entail close coordination - with the internal teams- Develop quarterly plans and finalize agreed plans with the client team to proactively drive initiatives and executions- Develop detailed monthly calendars and finalize with the client team- Serve as a resource for the organization with respect to translation of client requirements for implementation on various digital & offline initiatives including specific campaign plans- Content creation & structure. The content writing will support the creative team on the design concepts or the research- Brainstorming and contributing on brand communication/ strategy for the client- Consistent client retention & Preparing PPT and handing the entire meeting for clients- Digital strategy, pitch presentations and ideation for the brands NoteJob Type: Full-timeWork Location: In person

Mangrol Multimedia is looking to employ client servicing executives (5) to handle client inquiries and work. Here is what you can do and learn while at work to grow well. Collaborating with the relevant departments to better address client needsProviding regular updates to higher managementIdentify new business opportunities through client referralsTelecalling (only 5 calls a day maximum) to better your communication and acquire new clientsHere is what you should be: At least 12th pass Should have very good communication skills along with problem-solving attitudeFreshers are also welcome.

HELLO EVERYONE EXCITING OPPORTTUNITY AWAITS BELOW ROLE-SALES /CLIENT SERVICE EXECUTIVE CTC-20000 PER MONTH PLUS INCENTIVES AND HIKE IS AVAILABLE IF CANDIDATES PERFORMS WELL AGE-19TO30 YEARS INTERESTED CANDIDATES CAN SHARE THIER CV AT GIVEN MAIL OR AT 7497998030 MENTIONING THE JOB ROLE

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

key responsibilities:1) serve as the primary point of contact between the company and the clients2) handle client queries , requests and follow ups in a professional manner 3) maintain records of client communication Qualification - HSC/Graduate Both freshers and experienced candidates can applyJob type - 6 days working with rotational week offJob time - 9 am - 8 pm ( any 9 hour shift)Location - Ghansoli, MBP

Key responsibilities:1) Serve as the primary point of contact between the company and the clients2) Handle client queries, service requests and follow ups in a professional manner 3) Maintain records of client communication and contractsQualification - HSC/ GraduateBoth freshers and experienced candidates can applyJob type- 6 days working with rotational week offJob timings- 9 am - 8 pm ( any 9 hour shift)Location - Ghansoli, Mahape

Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor

Job profile: 1. Tele-calling through existing client database.2. Generating new leads and updating database.3. Coordination for appointments & scheduling meetings.4. Servicing the existing clients.5. New business acquisition.6. Making power point presentations as per client brief.7. Contribute with cost effective and realistic ideas in the concept ideation process.8. Maintaining minutes on behalf of reporting manager during client meetings.9. Accurate communication of work brief from clients (internally & externally)