Client Service Job Vacancies in Andheri East

We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Business Development Associate. ( Lead Generation ) - Experience: 1 year to 3 years- Age: 27 years max- Role: Work from Office- Location: Andheri [E], Mumbai [Mumbai based candidates preferred]Responsibilities:1. Excellent Communications for Calls Inbound / Outbound both.2. Work Closely with Platform Customers and help them Onboard.3. Efficiently close Query Raised by Marketplace customers and help resolve and close them with positive results.4. Interpersonal skills as well as eloquent writing skills.5. Good Experience with Ecommerce / Tele Sales / MS Office Skills. 6. Knows How to Operate Any Desk / Team Viewer and Such Portals at Advantage to Solve Hiccups.7. Able to Give Demo of Various Modules of E-Commerce Platform and if Needed Take Any desk and help Members to Resolve and guide them with Solutions.8. Keep Track and Maintain Reports of all the Customer Query and are closed as per Company Timelines.9. Skilled & Experience to sell Premium Products.

We are inviting candidates to join us as Client Services Executive. An ideal candidate should be a graduate, having good command over English and possesses very good communication skills. Freshers are welcome if only they are willing to remain with the organisation for 2 years at least. Andheri, Mumbai-based Mangrol Multimedia Ltd. is a media servicing agency. It was incorporated as a proprietorship firm in 2010 and as a limited company in 2018. Mangrol serves 350+ clients through its in-house team and associates. Mangrols range of services include Translation (Localization) in 40 languages Content creation in 4 languagesTranscription in 4 languages Graphic DesigningWeb Designing Whiteboard AnimationAudio-Video EditingAudio-Video Production Voice Over Digital Marketing

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls