Client Servicing Executive Job Vacancies in Andheri East

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Business Development Associate. ( Lead Generation ) - Experience: 1 year to 3 years- Age: 27 years max- Role: Work from Office- Location: Andheri [E], Mumbai [Mumbai based candidates preferred]Responsibilities:1. Excellent Communications for Calls Inbound / Outbound both.2. Work Closely with Platform Customers and help them Onboard.3. Efficiently close Query Raised by Marketplace customers and help resolve and close them with positive results.4. Interpersonal skills as well as eloquent writing skills.5. Good Experience with Ecommerce / Tele Sales / MS Office Skills. 6. Knows How to Operate Any Desk / Team Viewer and Such Portals at Advantage to Solve Hiccups.7. Able to Give Demo of Various Modules of E-Commerce Platform and if Needed Take Any desk and help Members to Resolve and guide them with Solutions.8. Keep Track and Maintain Reports of all the Customer Query and are closed as per Company Timelines.9. Skilled & Experience to sell Premium Products.

1. Client co-ordination2. Servicing the client after receiving the order till the time of collectionof payment.3. Resolve the queries and questions of all the clients.4. Acting as a point of contact for complaints and resolving issues to the concern.5. Ensuring your existing clients are satisfied after throughout the process of order to collection.6. Well-versed with advance excel skills i.e. Hlookup, Vlookup, Pivot Table, Formulas and Functions.

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

We are inviting candidates to join us as Client Services Executive. An ideal candidate should be a graduate, having good command over English and possesses very good communication skills. Freshers are welcome if only they are willing to remain with the organisation for 2 years at least. Andheri, Mumbai-based Mangrol Multimedia Ltd. is a media servicing agency. It was incorporated as a proprietorship firm in 2010 and as a limited company in 2018. Mangrol serves 350+ clients through its in-house team and associates. Mangrols range of services include Translation (Localization) in 40 languages Content creation in 4 languagesTranscription in 4 languages Graphic DesigningWeb Designing Whiteboard AnimationAudio-Video EditingAudio-Video Production Voice Over Digital Marketing

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls