The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.
Direct Marketing Business DevelopmentCommunication SkillsKey Account ManagementLead GenerationClient Relationship Management
Provide information and training about products to customers over phone.Roles and Responsibilities-High problem-solving skills for engaging and challenging ground-level projects.-Negotiation skills and excellent communication.- Willingness and curiosity to learn in a dynamic environment.-Ability to solve operational hassles.-Good knowledge to work with Excel/Google sheets.mail etc
Business Development Key Account ManagementLead GenerationClient Relationship Management
Job Description:- Lead generation & cold calling- Create & Manage Channel- Provide customer service to partners- Organise events for partners- Prior experience in channel partner development in education would be preferred- Train partners about processes and mobilisation
Business Development Communication SkillsClient Relationship ManagementSales AdvisorSales AssociateSales AssistantSalesMarketing ExecutiveBusiness Development ExecutiveSales ExecutiveBusiness Development AssociateWork From Home
*Role descriptionThe Selected Candidates will begin in an individual contributors role, working in a team of go-getters to help spread the Byjus way of Learning in your city. They would be showcasing the unique Byjus way of Learning to students and parents and will be responsible for mentoring and sales in their designated zone.SkillsAny Graduation/ Post Graduation. Having a keen interest and deep understanding of the Indian education sector.Interested in mentoring and guiding students.Having a knack for sales.Good interpersonal and presentation skills.Other detailsSalary - 5 LPA, 3 Lacs (fixed) + 2 Lacs (variable) < Starting 2 months>10 LPA, 7 Lacs (fixed) + 3 Lacs (variable) < After 2 months*Those who want to apply. Kindly fill this form*
Communication Skills Negotiation SkillsBusiness DevelopmentLead GenerationClient Relationship ManagementProduct PromotionSAASPartnership ManagementClient RelationshipCustomer RelationshipWork From Home
Work From Home OpportunityJob Description- Understanding Delta Techs products and services- Connecting with potential customers- Presenting demo to clients- Getting client feedback- Building a relationship with clients- Training team members of clients on how to use our product and support to local clients- Generating local leadsJob Requirement- 1-2 year of experience in business development- Knowledge of tech industry and IT.- Should be willing to travel- Client relationship building and social skills- Good networking skills- Outstanding written and verbal communication- Be independent and self-motivated- Good presentation and negotiation skills- Good documentation and proposal writing skillsYou will be getting:- Attractive Salary (No bar for right and deserving candidate)- You will be getting good incentives on the sales conversion- Annual Performance Review- Flexible timings against performance- Friendly, competitive, and creative working environment- Global exposure and growth opportunities- Experience certificate/ Letter of Recommendation
Direct Marketing Business DevelopmentCommunication SkillsLead GenerationClient Relationship Management
Job Openings for 500 Business Development Executive Jobs for Freshers in Ahmedabad,Jaipur,Delhi/NCR,Kolkata,Indore,Bhopal,Chennai,Bangalore,Mumbai having Educational qualification of : Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, BHM, B.Sc, B.Tech/B.E, M.B.A/PGDM, M.Com with Good knowledge in Direct Marketing,Business Development,Communication Skills,Lead Generation,Client Relationship Management etc.
Customer Relationship Customer Retention ExecutiveCustomer ServiceCustomer CareClient RelationshipCustomer Support
Qubeta Community Solutions Pvt. Ltd. - This company caters to the technology segment where we provide various technology solutions to small business viz creation of app, website development, payment gateway etc.We would like to inform you that we are seeking candidates in full time assignment of Information Technology Background for our Salt Lake Sector V Branch Office.We are hiring for our Client company.We are in receipt of a job offer and would like to invite you for an online discussion, on the platform your comfortable for. It may be mentioned that it is a direct company pay roll for the new hires.Retention Manager/Customer Relationship Manager:ONLY FEMALE CANDIDATES ,IF ANY ONE INTRESTED FOR BPO AND INSURANCE ALSO APPLIED.We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class retention specialist is able to improve sales by creating lasting bonds with customers.Retention Specialist Responsibilities: Communicating with customers and sales representatives. Analyzing customer behaviour. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business. Meeting with the sales team to propose customer retention solutions. Writing and presenting customer behaviour reports. Building positive relationships with customers and business