Client Relationship Executive Graduate Fresher Jobs in Kochi

Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination

Responsibilities: Answer phones, schedule appointments, and respond to patient inquiries with empathy and accuracy. Collect patient information and maintain accurate records in our electronic medical records system Process patient payments Manage patient flow and communicate with clinical staff to ensure timely and efficient care for patients Assist with basic administrative tasks, such as data entry, file organization, using Microsoft ExcelRequirements: Degree or equivalent Excellent communication and interpersonal skills, with a strong emphasis on empathy and active listening. Proficiency with computers and electronic medical records systems. Basic Microsoft Excel skills, such as data entry. Ability to multitask and manage competing priorities Attention to detail and accuracy. Professional demeanor and customer service orientation.If you are passionate about mental health and are committed to providing exceptional customer service, we encourage you to go ahead and apply to the position.

We are looking for dynamic, dedicated, and energetic Female candidates who can join immediately Job Title : Business Devt. ExecutiveLocation : ErnakulamTerm : Full TimeSalary : 10 - 15kAge : 22 to 26 yearsVacancy : 3About Company:-DigiAcharya, a division of TransGlobe Academy and is one of the best Digital Marketing and Entrepreneurship training institutes in India. Apart from Kochi, we have Kottayam, Kozhikode, and Delhi branches. Our strategies are built by experts in the Digital Marketing field with the current trending activities which are unique and identical. Candidate Criteria :Female candidates ( preferably single )Any Bachelor / PG degree holders3 - 6 months experience as Student/Tele/Academic CounselorTelephone communication skills, active listening, and quick learnerPunctual, disciplined, patient, flexible, and organizedCandidates who are residing around Ernakulam are preferred.Interested candidates, please share their resumesSHARMILA K ARecruitment Manager