Call Center Executive Graduate Fresher Jobs in Gurgaon

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills

FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title Tele Counsellor- DomesticFunction Call CentreJob Location Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol,Haryana 122015Working time 6 Days working (Monday to Saturday)10 am to 7 pm office hoursSunday Fixed offMinimum Education GraduateUndergraduates also applicable (Minimum: 12th Passout with result in hand.)Work Experience 6 months - 8 YearsAge 18 yrs 34 yrsGender Female/ MaleIndustry Exposure Required Good communication in English mandatoryCan communicate in Hindi also.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation process.Outbound Tele calling exposure is preferable.Job Role Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes.Follow up with the students in a timely manner to know the status of their visitCompensation Band 16k to 21k CTC (Average Comms)21k to 30k CTC (Good Comms + relevant exp)CriteriaMin -12th Pass out Candidate.With No MTI-Mother Tongue issue (S-SH, V-VH, P-PH Sound Error)RTI-Regional touch issue (Nepali, Kashmiri, Manipuri, Odisha)Speech Clarity RequiredAge- Min.18 and Max-34Talkative candidate Must spoke 3-4 line on every given topic.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policy bazaar. The ideal candidates will be fluent in English and Hindi.

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

Profile - Customer Care Qualification - UG / Graduate Experienced - 0 - 3 Years Skills - Excellent Communication Skills

FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title:Tele Counsellor- DomesticJob Location: Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol, Haryana 122015Working Time:- 6 Days Working (Monday to Saturday)- 10 am to 7 pm Office Hours- Sunday Fixed OffMinimum Education:-Graduate - Undergraduates Also Welcome (Minimum: 12th Pass out with Result in Hand)Work Experience:0 - 2 years(Freshers Welcome!)Age: 18 yrs. 34 yrs.Gender: Female/MaleIndustry Exposure Required: - Good Communication in English Mandatory- Can Communicate in Hindi Also - Experience in Outbound Tele calling/Tele Sales/Lead Generation PreferredJob Role: - Make Outgoing Calls to Students to Brief Them About Frankfinn Courses - Encourage Students to Attend Free Career Counselling Sessions at Frankfinn Institutes- Follow Up with Students in a Timely Manner to Know the Status of Their VisitQualifications:- Strong Verbal Communication Skills in English and Hindi - Ability to Engage and Persuade Potential Students Over the Phone - Basic Computer Proficiency- Strong Organizational and Follow-Up Skills - Enthusiastic and Goal-OrientedWhy Join Us? - Great Opportunity for Freshers! - No Resume? No Problem! We Have a Professional Resume Writer on Our Team to Help You!- Competitive Salary (16k to 21K CTC) - Friendly and Supportive Work Environment - Build Your Career with a Renowned Name in Aviation ServicesReady to Take Off with Us? Apply Now!

Job descriptiondealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals.Skills for a customer care executiveConflict resolutionInterpersonal skillsGood English communication Multitasking problem solvingRelationship building.

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Job Title- Customer Support ExecutiveWe're looking for a Customer Support Executive who is passionate about customer service and enjoys working in a fast-paced environment. The candidate will be responsible for making calls to customers, answering inbound calls from customers, and providing excellent customer service.Key Responsibilities: - Take inbound and blended calls, answer questions. Make outbound calls to prospects and clients. Assist with activities, documenting leads, and managing databases. Calling active and budding clients to encourage the business. Perform other duties as assigned. Addressing clients' uncertainties, grievances, and suggestions on time.Desired Candidate Profile: Detail-oriented and committed to a high level of accuracy. Excellent oral communication skills and listening skills. Experience: Minimum 1 years (Preferred) Education- Graduate (Minimum)

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Hiring for Admission officer profile for Australia based University campus in GurugramThe primary functions of the Admissions Officer arecoordinating various aspects of enrolment of studentsin the international campuses of CQ University, Australia.The Admissions Officer works under supervisionof a Senior Associate or Manager.Job location :MG Road ,Gurugram ,Sector 14 Gurugram5 days workingoffice time :9 am to 6 pm ,day shiftPay Range: Gross pay (including contribution to PF and LWF) of approximately. 3 lakhs p.a. for freshers to Rs. 3.82 lacs for candidates with experiencePLUS Rs. 15 Lakhs Medical Insurance cover (on confirmation) andRs. 15 Lakhs Accidental Insurance coverAND Festival / customary bonus, as and when announced by the management.Annual Retention bonus scheme is also on offer for new joinersNotice period three (3) months

Requirements:1. B.Tech degree in any discipline is essential.2. Strong persuasion and selling capabilities.3. Excellent written and vocal English communication abilities.4. Self-assurance and a good appearance.5. A high level of energy and a cheerful outlook.6. The ability to operate in a goal-oriented workplace.Qualification and Experience: Any graduate / UG / Drop out can apply Fresher or Experience Up-to 02 Years into the sales or Customer Service.Salary and Perks Package:1. The salary range for this post is 2.5 to 3.5 LPA, Based on the candidate's skills and experience.2. In addition to a base salary, there are noteworthy bonuses based on the achievement of sales goals.Further information:1. The office is about a 10-minute walk from the Huda City Center Metro Station.2. Employees receive additionally financial incentives (confidential).If you are a B.Tech fresher with excellent communication skills, strong convincing and selling abilities, and a high energy level, this is an ideal opportunity for you to join Policy Bazaar in a customer service and sales role. You will be provided with interested leads and the chance to showcase your skills while enjoying an attractive salary package and incentives.Best of Luck

Dear CandidatesWe are Hiring BPO Associates for Hiring for Hindi + English, Regional profile (Kannada, Malayalam, Tamil, Telugu, Oriya, Marathi) for Delhi/NCR.Job DescriptionTo provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Undergraduate / Graduate2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.Salary: 21000/- pm

Role and Responsibility:- Individual has to take calls of customers and achieve conversion. Selling Health Checkups according to the health issues of patients. Have to maintain daily and monthly targets.Developing and sustaining solid relationships with customers to encourage repeat business.

Role and Responsibilities :Initiating sales with potential customers over the phone.Asking inquiries to interact with customers and keep the speech communication going.Listening to the customers' has to generate repeat sales.Gathering and documenting client info, payment ways, purchases, and reactions to products.Keeping up thus far on all products and informing customers of recent products.Answering customers' queries on the product.Meeting sales quotas.Telesales Representative Requirements:Excellent communication skills.Creative thinking skills.The patience and skill to interact with customers in speech communication.Good sales ability.Working data of relevant pc software systems.Excellent social and drawback finding skills.The ability to handle rejection and stress in soliciting customers.

We are looking for 100 Call Center Executive Posts in Gurugram / Gurgaon, Haryana, with deep knowledge in Communication Skills,International Call Center,Voice Process and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Tech/B.E, M.B.A/PGDM

Manage incoming and outgoing calls in a courteous and professional mannerAnswer customer inquiries and provide information about products and servicesMake outbound calls to potential customers and follow up on leads

Answer customer queries in a prompt & professional mannerHandling customer inquiries & complaintsExcellent customer service & sales skills6+ months of BPO experience (For customer service profile)Day shift

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.