27

Call Center Executive Graduate Fresher Jobs in Gurgaon

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Hiring Freshers || Customer Associate

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Customer Communication Call Center Cold Calling
Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills
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BPO Telecaller Telecommunication BPO Call Center Call Center Telesales Customer Focus BPO Sales Cold Calling
FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title Tele Counsellor- DomesticFunction Call CentreJob Location Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol,Haryana 122015Working time 6 Days working (Monday to Saturday)10 am to 7 pm office hoursSunday Fixed offMinimum Education GraduateUndergraduates also applicable (Minimum: 12th Passout with result in hand.)Work Experience 6 months - 8 YearsAge 18 yrs 34 yrsGender Female/ MaleIndustry Exposure Required Good communication in English mandatoryCan communicate in Hindi also.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation process.Outbound Tele calling exposure is preferable.Job Role Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes.Follow up with the students in a timely manner to know the status of their visitCompensation Band 16k to 21k CTC (Average Comms)21k to 30k CTC (Good Comms + relevant exp)CriteriaMin -12th Pass out Candidate.With No MTI-Mother Tongue issue (S-SH, V-VH, P-PH Sound Error)RTI-Regional touch issue (Nepali, Kashmiri, Manipuri, Odisha)Speech Clarity RequiredAge- Min.18 and Max-34Talkative candidate Must spoke 3-4 line on every given topic.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Openings for 698 Customer Care Executive Jobs for Freshers in Delhi,Lucknow,Kanpur,Agra,Chandigarh,Gurgaon,Indore,Faridabad,Patna City,Bhopal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 44
Customer Care Customer Service International Call Center Voice Process Inbound Voice Process English Language Inbound
We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policy bazaar. The ideal candidates will be fluent in English and Hindi.
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International Call Center Voice Process Customer Service English Language Voice Support Inbound
Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.
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Customer Care Domestic BPO International BPO Voice Process International Call Center Domestic Calling
Profile - Customer Care Qualification - UG / Graduate Experienced - 0 - 3 Years Skills - Excellent Communication Skills
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Tele Sales Call Center Executive Sales Consultant Outbound Executive Telecalling Executive
FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title:Tele Counsellor- DomesticJob Location: Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol, Haryana 122015Working Time:- 6 Days Working (Monday to Saturday)- 10 am to 7 pm Office Hours- Sunday Fixed OffMinimum Education:-Graduate - Undergraduates Also Welcome (Minimum: 12th Pass out with Result in Hand)Work Experience:0 - 2 years(Freshers Welcome!)Age: 18 yrs. 34 yrs.Gender: Female/MaleIndustry Exposure Required: - Good Communication in English Mandatory- Can Communicate in Hindi Also - Experience in Outbound Tele calling/Tele Sales/Lead Generation PreferredJob Role: - Make Outgoing Calls to Students to Brief Them About Frankfinn Courses - Encourage Students to Attend Free Career Counselling Sessions at Frankfinn Institutes- Follow Up with Students in a Timely Manner to Know the Status of Their VisitQualifications:- Strong Verbal Communication Skills in English and Hindi - Ability to Engage and Persuade Potential Students Over the Phone - Basic Computer Proficiency- Strong Organizational and Follow-Up Skills - Enthusiastic and Goal-OrientedWhy Join Us? - Great Opportunity for Freshers! - No Resume? No Problem! We Have a Professional Resume Writer on Our Team to Help You!- Competitive Salary (16k to 21K CTC) - Friendly and Supportive Work Environment - Build Your Career with a Renowned Name in Aviation ServicesReady to Take Off with Us? Apply Now!
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Customer Care Executive

Thrive Alchemy Consulting TAC Services LLP

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service International Call Center
Job descriptiondealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals.Skills for a customer care executiveConflict resolutionInterpersonal skillsGood English communication Multitasking problem solvingRelationship building.
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Customer Care Voice Process International BPO Customer Communication Call Center Customer Associate Customer Relationship Executive Customer Relationship Manager Customer Sales Executive Customer Sales Representative Customer Service Manager Customer
: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Gurgaon
CCE Call Center Executive Call Coordinator Call Center Trainer Call Center Manager Call Monitoring BDM Business Development Executive Walk in
Position: Call Center Executive - Financial Products SalesLocation: Gurgaon, IndiaJob Type: Full-timeKey Responsibilities:Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products.Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards.Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions.Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals.Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products.Documentation: Ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures.Customer Follow-up: Conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services.Market Research: Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies.Qualifications and Skills:Education: Minimum of a Bachelor's degree in Business, Finance, or a related field.Experience: Proven experience in outbound sales, preferably in a call center environment. Experience in selling financial products is a plus.Communication Skills: Excellent verbal communication skills in English and Hindi. Ability to articulate product features and benefits clearly.Sales Skills: Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.Customer-Centric Approach: A customer-focused mindset with the ability to build and maintain strong relationships.Team Player: Ability to collaborate with team members and contribute to a positive
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Customer Care Voice Process Customer Communication Call Center
Job Title- Customer Support ExecutiveWe're looking for a Customer Support Executive who is passionate about customer service and enjoys working in a fast-paced environment. The candidate will be responsible for making calls to customers, answering inbound calls from customers, and providing excellent customer service.Key Responsibilities: - Take inbound and blended calls, answer questions. Make outbound calls to prospects and clients. Assist with activities, documenting leads, and managing databases. Calling active and budding clients to encourage the business. Perform other duties as assigned. Addressing clients' uncertainties, grievances, and suggestions on time.Desired Candidate Profile: Detail-oriented and committed to a high level of accuracy. Excellent oral communication skills and listening skills. Experience: Minimum 1 years (Preferred) Education- Graduate (Minimum)
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Customer Care Voice Process International BPO Customer Communication Call Center
Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male
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Hiring For Education Counselor

Global Multilingual Pvt Ltd

Fresher Graduate Trainee BBA MBA BPO Executive Call Center Executive Back Office Coordinator
Hiring for Admission officer profile for Australia based University campus in GurugramThe primary functions of the Admissions Officer arecoordinating various aspects of enrolment of studentsin the international campuses of CQ University, Australia.The Admissions Officer works under supervisionof a Senior Associate or Manager.Job location :MG Road ,Gurugram ,Sector 14 Gurugram5 days workingoffice time :9 am to 6 pm ,day shiftPay Range: Gross pay (including contribution to PF and LWF) of approximately. 3 lakhs p.a. for freshers to Rs. 3.82 lacs for candidates with experiencePLUS Rs. 15 Lakhs Medical Insurance cover (on confirmation) andRs. 15 Lakhs Accidental Insurance coverAND Festival / customary bonus, as and when announced by the management.Annual Retention bonus scheme is also on offer for new joinersNotice period three (3) months
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Customer Care Consultant International BPO English Telecaller Telesales Executive BPO Executive Call Center Executive Customer Associate Voice Process Executive Cross Selling Inside Sales Executive Walk in
Requirements:1. B.Tech degree in any discipline is essential.2. Strong persuasion and selling capabilities.3. Excellent written and vocal English communication abilities.4. Self-assurance and a good appearance.5. A high level of energy and a cheerful outlook.6. The ability to operate in a goal-oriented workplace.Qualification and Experience: Any graduate / UG / Drop out can apply Fresher or Experience Up-to 02 Years into the sales or Customer Service.Salary and Perks Package:1. The salary range for this post is 2.5 to 3.5 LPA, Based on the candidate's skills and experience.2. In addition to a base salary, there are noteworthy bonuses based on the achievement of sales goals.Further information:1. The office is about a 10-minute walk from the Huda City Center Metro Station.2. Employees receive additionally financial incentives (confidential).If you are a B.Tech fresher with excellent communication skills, strong convincing and selling abilities, and a high energy level, this is an ideal opportunity for you to join Policy Bazaar in a customer service and sales role. You will be provided with interested leads and the chance to showcase your skills while enjoying an attractive salary package and incentives.Best of Luck
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Customer Care Executive

Professionals Lab

BPO Executive BPO Telecaller BPO Customer Support Executive Call Center Executive Customer Care Walk in
Dear CandidatesWe are Hiring BPO Associates for Hiring for Hindi + English, Regional profile (Kannada, Malayalam, Tamil, Telugu, Oriya, Marathi) for Delhi/NCR.Job DescriptionTo provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Undergraduate / Graduate2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.Salary: 21000/- pm
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 44
Outbound Sales Call Center Executive Outbound Voice Process Tele Sales
Role and Responsibility:- Individual has to take calls of customers and achieve conversion. Selling Health Checkups according to the health issues of patients. Have to maintain daily and monthly targets.Developing and sustaining solid relationships with customers to encourage repeat business.
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Care Customer Support Voice Process International Voice Process International Call Center Health Insurance Claim Associate Insurance Walk in
Role- Customer Support ExecutiveExperience- Minimum 6 Months And Must Have A Good Experience Of Health Insurance.Responsibilities of candidates includes: Respond to online website leads for general insurance products such as workmen compensation, marine insurance, and group health insurance Follow-up with leads regularly to collect information from prospective clients to source quotations .Share product information articles, infographics, and videos to prospective clients to persuade them to finalize the benefit structure.
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Hiring for 709 Customer Care Executive Jobs in Delhi,Gurgaon,Jaipur,Lucknow,Kanpur,Amritsar,Chandigarh,Karnal,Gwalior, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Customer Communication,Cold Calling,Call Center etc.
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Telecommunication Outbound Calling Negotiation Skills Voice Process Convincing Power Cold Calling BPO Sales Customer Focus Basic Computers Call Center Tele Marketing Telesales BPO Call Center
Job Openings for 860 Tele Calling Executive Jobs for Freshers in , having Educational qualification of : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com, M.Sc with Good knowledge in Tellecaller, cold calling, voice process, basic computers, call center tele marketing etc.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Inside Sales Executive Inbound Calling Telecalling Voice Support Call Center Executive Outbound Calling Walk in
Manage incoming and outgoing calls in a courteous and professional mannerAnswer customer inquiries and provide information about products and servicesMake outbound calls to potential customers and follow up on leads
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Tele Sales Executive

Wrixty Services

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Support Voice Process Telecalling Sales Executive Call Center Executive Outbound Calling Tele Sales Walk in
Answer customer queries in a prompt & professional mannerHandling customer inquiries & complaintsExcellent customer service & sales skills6+ months of BPO experience (For customer service profile)Day shift
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Tele Sales Officer

Wrixty Services

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Cross Selling Voice Process Cold Calling BPO Telecaller Online Sales Telecaller Telesales Call Center Executive Customer Care Consultant Walk in
1) Assisting customers in sale of a range of financial products on phone2) Role entails working only in Day shift3) Fully responsible for meeting and exceeding targets as assigned periodically4) Reaching productivity that meets job standards, while working with speed and accuracy5) Flexible, able to shift priorities to accommodate changing demands.6) Ensure no losses or errors occurred while assisting customers7) Work towards ensuring zero cases of mis-selling / fraud in the processes8) Responding in a timely and effective manner to all internal communication.9) Adheres to and supports company policies and practices.Candidate Profile:1) Flexible to work in 6 days, roster off environment2) Should be able to converse in English and Hindi efficiently3) Good selling and negotiations skills4) Under Graduate/ Graduate/ Post Graduate5) Minimum 0 to 1 year experience in working in the areas of Sales
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  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Call Center Executive Calling Telecaller Sales Customer Services Customer Care Walk in
ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible waFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectively
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Business Development Sales BDE Inside Sales Cold Calling Calling Domestic BPO Call Center Customer Service Walk in
Collect data of companiesCalling to leads for generating salesTaking appointment from companies for meeting.Arrange meeting with clientsSending quotations and discussion with clientsCoordinate with prospects and clients Good communication skill6 Days workingTime: 9:00 am to 6:00 pmSalary offered: 12K-25K(as per interview and experience)+IncentivesLandmark - Sector 54 metro station
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