Array ( [0] => bpo-team-leader [1] => noida ) BPO Team Leader Jobs in Noida,BPO Team Leader Job Vacancies in Noida Uttar Pradesh
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BPO Team Leader Job Vacancies in Noida

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Urgent Requirement For BPO Team Leader

Vision India

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Noida
Team Building Call Monitoring Call Quality BPO Operations Voice Process BPO Non Voice BPO Call Center
Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.
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Insurance Team Leader - Immediate Joiner

Enexperts Consulting (Opc) Pvt. Ltd.

Insurance Insurance Team Leader Insurance Sales Manager Insurance Sales BPO Team Leader Sales Team Leader Team Leader Insurance Advisor Motor Insurance Health Insurance Manager Life Insurance General Insurance Sales Walk in
Job descriptionAssisting customer in sale of a range of financial product on phoneCandidate should able to explain the services and process offered by the companyShould have experience of BPO Team handling only in InsuranceRequired Candidate profileOnly Graduate RequiredMin.1 Year exp required in Financial ProductGood Communication & Convencing SkillOnly Insurance Team Leader RequiredInsurance sales exp. candidates preferredRole: Relationship ManagerIndustry Type: InsuranceDepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: Life Insurance/Health Insurance/Motor Insurance/General Insurance#insurance #insurancesalesjob #workfromhomejob #immediatejoining #urgenthiring #teamleader #teamleaderjob #workfromhome
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Sales Team Leader

Impye Digital Pvt Ltd

  • 2 - 5 yrs
  • 4.5 Lac/Yr
  • Noida
Direct Marketing Channel Sales Telecalling BPO Telesales Team Leading
Build contacts with potential clients/Banks to create new business opportunities. Keep prospective client database updated. Make cold calls for new business leads. Maintain knowledge of all product and service offerings of the company. Follow company guidelines and procedures for acquisition of customers, submission of tenders etc. Proactive & self-motivated, willing to take the lead and provide quality leadership to Sales team. Proactively maintain existing relationships and leverage relationships to develop future prospects. Identify new areas for business growth by researching industry and related events etc. Ensure speedy resolution of queries & grievances to maximize client satisfaction levels.
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Sales Team Leader

SRBS Bhartiya Airways Services Pvt Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Noida
Telecalling BPO Telesales Team Leading Team Leader
Develop a multifaceted rewards system that makes team members excited to show up to work every day and do their bestSupervise a telecommuting pilot project and report on its feasibilityTeach and train team members on various customer service strategiesCommunicate expectations, assignments and responsibilities clearly and professionallyUndertake ongoing customer service work to better understand the demands, positives and pain points of the job
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Jobs by Related Category

Team Leader

K/S Loan Mentors

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Noida
Team Handling Team Leading BPO KPO Insurance Sales Telesales Telecaller
Use gamification, empowerment, trust and other strategies as appropriate to develop and motivate team membersDevelop a multifaceted rewards system that makes team members excited to show up to work every day and do their bestSupervise a telecommuting pilot project and report on its feasibilityTeach and train team members on various customer service strategiesCommunicate expectations, assignments and responsibilities clearly and professionallyUndertake ongoing customer service work to better understand the demands, positives and pain points of the job
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Team Leader Customer Service Team

DNA Solution

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Noida Sector 80
Good Communication Customer Service Executive BPO Telecaller Telesales Telemarketing
Required a Candidate for the post of Process Team Leader in one of the biggest startup in India.Already the biggest startup in Uttar Pradesh.Hurry up Just one Vacancy LeftRoles and responsibilities- Inspiring each and every team member to perform and produce their best.- Determine the duties and responsibilities of individuals in a team.- Analyzing the individual performance of each team member.- Organizing training workshops to improve the performance of the members- Reporting any problem or fault in the project to the project manager or supervisor.- Offer solutions to the top management regarding project-related queries- Calculating & Controlling the Shrinkage, attrition and take necessary steps- Excellent communication skill is must.Key Requirements:- Confident and self motivated candidate required.-Should be a graduate from any reputed university.-Should have at least 1 year of prior experience of Leading a Team (Documented).Reply to the Ad to get contact Details
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