Use gamification, empowerment, trust and other strategies as appropriate to develop and motivate team members
Develop a multifaceted rewards system that makes team members excited to show up to work every day and do their best
Supervise a telecommuting pilot project and report on its feasibility
Teach and train team members on various customer service strategies
Communicate expectations, assignments and responsibilities clearly and professionally
Undertake ongoing customer service work to better understand the demands, positives and pain points of the job
Experience : 1 - 2 Years
No. of Openings : 5
Education : Diploma, Any Bachelor Degree, Post Graduate Diploma
Role : BPO
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : Male
Job Country : India