A BPO Telecaller is responsible for making outbound calls to potential customers to promote and sell products or services. They must have excellent communication skills, including a clear and pleasant speaking voice. Key responsibilities for a Telecaller include:1. Making outbound calls to potential customers to promote and sell products or services.2. Understanding customer needs and requirements.3. Building and maintaining rapport with customers.4. Following up on leads and scheduling appointments for sales representatives.5. Keeping accurate records of calls and
Outbound Calling Lead GenerationInside SalesConvincing PowerDomestic BPOCold Calling
Contact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the database.Handle grievances to preserve the companys reputation.Keep records of calls and sales and note useful information
We have vacant of 18 Tele Sales Executive Jobs in Noida Sector 63,Gurgaon Sector 47, Experience Required : 1 Year Educational Qualification : B.A, B.C.A, B.B.A, B.Com, Other Bachelor Degree Skill Marketing,Domestic BPO,Voice Process,Inside Sales,Convincing Power,B2B Sales etc.
Voice Process International BPOCustomer Communication
A customer service representative (CSR) in a business processing outsourcing (BPO) company helps customers with their issues. They may work in a call or contact center and may handle queries via email, chat, phone, or social media. A CSR's responsibilities include:Providing information about products and servicesTaking ordersResponding to customer complaintsAnswering questionsResolving issuesPrioritizing customers' needsAttracting potential customersSuggesting information about other products and servicesOpening customer accounts by recording account information A BPO customer support executive's responsibilities include:Ensuring the customer has a positive experience with the companyFostering a healthy relationship between the client and the customerOverseeing timely delivery and payment of sales ordersHandling all Voice and Non-Voice Processes in BPOs & Call centersCall handling from customers and resolving the issuesSupporting the Query and do the needfulReporting to the team leadProactive work to be done
We have vacant of 10 tele calling Jobs in Gurgaon Sector 47, for Freshers Educational Qualification : Higher Secondary Skill outbound calling,KPO,Domestic BPO,Voice Process,Cold Calling etc.
Candidate must have good communication skills.1) Knowledge of excel2) Good sense of humor3) Patience level while dealing with the client.4) Lead conversion skills.5) Deal closure skills