BPO Executive Job Vacancies in Kandivali

Bpo retail and bfsi

Greetings!!!Company Name: CREDEASE SOLUTIONS PVT LTDLocation: Goregaon WestRole: Tele callerQualification: High school diploma or equivalent. A degree in any field is preferred.Experience: Previous experience in tele calling, sales, or customer service is advantageous but not mandatory.Job Summary:As a Tele caller at our loan service provider company, you will be responsible for reaching out to potential and existing customers to promote our loan services. Your primary goal is to convert leads into successful loan applications while ensuring a high level of customer satisfaction.Key Responsibilities:*Outbound Calling: Make outbound calls to potential and existing customers to inform them about our loan products and services.*Lead Conversion: Identify customer needs and provide appropriate loan products to meet their requirements.*Customer Engagement: Build and maintain positive relationships with customers to ensure repeat business and customer loyalty.*Follow-ups: Conduct follow-up calls to ensure documentation and application processes are completed smoothly.*Documentation: Assist customers in filling out loan applications and gathering required documentation.*Problem Resolution: Address customer inquiries and resolve any issues related to loan applications and processes.*Data Management: Maintain accurate records of customer interactions and update the CRM system regularly.*Sales Targets: Meet or exceed monthly sales targets and performance metrics.Qualifications:*Education: High school diploma or equivalent. A degree in any field is preferred.*Experience: Previous experience in telecalling, sales, or customer service is advantageous but not mandatory.*Communication Skills: Excellent verbal communication skills in [Specify Language(s)].*Customer Orientation: Strong customer service skills and the ability to handle objections effectively.*Sales Acumen: Basic understanding of sales techniques and the ability to close deals.

You have to co-ordinate with client. There is no target no pressure.just attending calls and solving the query of customer..

Facilitating companies sales by going the extra mile and meeting the assigned sales quota. Contacting current and potential clients to inform them regarding the various services. Research oriented by understanding customers requirements by asking relevant questions and presentingthe best solution to prospects requirements. Keeping the Prospect/ customer database maintained, updated, and regularly followed up. Closing the Deal and processing orders accurately using the CRM Preserve the companys reputation by handling grievances and offering a prompt solution. Keeping a record of all the sales calls and notes of useful information.

Calling customer for verificationFix Appointments with customers for a field visitInform Customers About Company's ServicesManage Outbound Customer Calls In A Timely MannerRequired Candidate profileFresher and Experience Both can ApplyNeed laptop/Desktopneed internet connection at home

We are hiring for domestic and international process

We are hiring for bpo analyst, bpo experience and bpo fresher contact no.

We are hiring for inbound process for kandivali location with great experience

We are hiring for calling process domestic and international process.