Excellent communication skills, both written and verbal.Strong customer service skills and the ability to handle difficult situations with tact and professionalism.Ability to work independently and as part of a team.Comfort with using computers and inputting data quickly and accurately.Answer customer calls and provides timely and accurate information about our products and services.Respond to customer inquiries and complaints in a professional and courteous manner.Take orders and process payments over the phone.Maintain accurate records of customer interactions and transactions.Make outbound calls to potential customers to promote our products and services.