Excellent communication skills, both written and verbal.
Strong customer service skills and the ability to handle difficult situations with tact and professionalism.
Ability to work independently and as part of a team.
Comfort with using computers and inputting data quickly and accurately.
Answer customer calls and provides timely and accurate information about our products and services.
Respond to customer inquiries and complaints in a professional and courteous manner.
Take orders and process payments over the phone.
Maintain accurate records of customer interactions and transactions.
Make outbound calls to potential customers to promote our products and services.