Voice Process Job Vacancies in Swargate

Customer Care Executive Customer SupportQurey SolvingClient Management

An Education Counsellor is a professional individual who is responsible for providing educational career advice, educational support, and counseling.> Good Communication - English, Hindi and Tamil>Listening Skills, Empathy, Communication Skills & Convincing Power>Need to do outbound calls & follow up calls on a daily basis.>Counsel the students for various courses offered by the University/Institute>Effectively manage the leads allocated & maintain the students follow up record using CRM>Need to convert the leads into paid applications (weekly and monthly targets involved)Required Candidate profile* 0-2 years of experience ( Freshers can also apply )* Associate's degree or Bachelor's degree in any related field may be preferred* Proven experience working with and speaking to young adults.Perks and benefits* Incentive* Growth opportunities* Medical

Responsibilities :Guide prospective students through the admission process.Provide information on courses, programs, and academic requirements.Manage time efficiently to meet admission deadlines.Ensure a friendly and professional interaction with students.Fresher can also apply but only required good communication in English.

Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

Job Openings for 10 Outbound Voice Process Jobs with minimum 1 Year Experience in ,Telecommunication,outbound calling,Lead Generation Specialist,Client Co-ordinator, having Educational qualification of : Higher Secondary, Diploma, Other Bachelor Degree with Good knowledge in Telecommunication,outbound calling,Lead Generation Specialist,Client Co-ordinator etc.

Communicate Promptly and Professionally with Customers Through all Channels of Communication.provide Excellent Expert Advice On all Our Products and Services.ensure High Customer Satisfaction.fix Any Issues Regarding Delivery to or Returns from Our Customers.provide Feedback to Product Development and Quality Management On Products and Services.work Closely with other Departments to Ensure Increased Efficiency in Handling B2c and B2b Customers and Increase Usage of Our Digital Tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools. B2B Appointment Generation.

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

We are hiring for Chat Process:-Good communication skill requiredBasic Computer Awareness must haveAge upto 30 YearsFull TimeSunday Fix OffFreshers WelcomeShould have good communication skillsExperienced candidates also applyRequired Candidate profileRequired Candidate profile* Good communication* Min 10th/12th Pass* Attractive incentive policy

Need Immediate Joiners.Should have basic knowledge computers.Should be well aware of computer work.Should be ready to make career in BPO/ITES Industry.Freshers Are Most Welcome.Required Candidate profileCommunication Skills are required.Experienced and Freshers can join.Computer Skills are required.Any Qualification Can Join.

- Develop and execute international sales strategies to achieve revenue growth- Lead and manage a team of international sales representatives- Build and maintain relationships with global clients and partners- Conduct market research and analyze competitors to stay informed about market trends- Negotiate and close deals with international clients