Openings For Telecaller || Freshers & Experienced

We are looking for a persistent and professional Telecaller (Collections) to manage the recovery of outstanding dues.

You will be responsible for contacting customers with overdue accounts, negotiating payment terms, and maintaining a positive relationship between the company and the client. The goal is to recover funds while ensuring a high standard of customer service.

Key Responsibilities

Outbound Calling: Make regular calls to customers with overdue payments to remind them of their debt and secure payment commitments.

Negotiation: Negotiate Promise to Pay (PTP) dates and settlement plans within company guidelines.

Documentation: Accurately update the CRM or collection database with the status of each call and any payment arrangements made.

Problem Solving: Investigate and resolve customer discrepancies or complaints that may be delaying payment.

Compliance: Strictly adhere to debt collection laws and company ethical standards

Target Achievement: Consistently meet or exceed monthly recovery targets.

Required Skills & Qualifications

Experience: 02 years in tele-calling, collections,

Communication: Exceptional verbal communication and active listening skills.

Resilience: Ability to handle rejection and remain calm during difficult or heated conversations.

Tech Savvy: Familiarity with MS Excel and basic CRM software.

Education: High school diploma or equivalent.

Preferred Attributes

Strong persuasion and negotiation skills.

High level of integrity and professional ethics.

Multilingual Ability to speak telugu,hindi is a major advantage.

• Experience

  0 - 4 Years

• No. of Openings

  3

• Education

  10th Pass

• Role

  Tellecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Office

• Walk-in interview location

  amhsolutionshyd23@gmail.com