Voice Process Fresher Jobs in Kurnool

Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward

*DIRECTLY CALL OR SEND RESUME**FREE ACCOMMODATION PROVIDED*Role Overview:We are seeking a dedicated and enthusiastic Customer Support Associate to join our BPO team. In this role, you will be responsible for providing top-notch customer service to our clients, addressing their needs, and ensuring their satisfaction. As part of our team, you will benefit from free accommodation, a supportive work environment, and opportunities for career growth.Skills and Qualifications:-Excellent communication skills, both verbal and written.-Strong interpersonal skills with the ability to build rapport with customers.-Ability to handle multiple tasks simultaneously and prioritize effectively.-Problem-solving skills and the ability to think on your feet.-A customer-centric mindset and a passion for delivering exceptional service.-Basic computer literacy and familiarity.