Voice Process Executive Fresher Jobs in Visakhapatnam

Customer Service Executive (Hindi Voice Process)Job Description: Customer Service Executive (Hindi Voice Process)Company: Hipp ocloud TechnologiesLocation: VisakhapatnamExperience: 0-1 yearQualification: Any GraduateJob Overview:As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.You will handle customer inquiries, resolve complaints, and provide information about company products and services.The role involves communicating with customers primarily through voice calls.Responsibilities:Handle incoming customer calls and provide assistance in a professional and courteous manner.Address customer inquiries, complaints, and provide appropriate solutions.Maintain accurate and detailed records of customer interactions and transactions.Collaborate with team members and other departments to ensure customer satisfaction.Stay updated on company products, services, and policies to provide accurate information to customers.Follow communication scripts and guidelines to ensure consistent and effective customer interactions.Identify and escalate priority issues to the appropriate department or supervisor.Provide feedback and suggestions for process improvements to enhance customer experience.Requirements:Fluency in Hindi and English languages is essential.

Job Title: Telesales ExecutiveIndustry: NBFC / Financial ServicesDepartment: SalesLocation: KreditBee VizagKrazybee Services Pvt Ltd; Ashiyana Building, D. No. 10-12-1/A, Ward No. 19, Rednam Gardens, Ram Nagar, Visakhapatnam- 530001Employment Type: Full-timeJob SummaryThe Telesales Executive will be responsible for generating leads, explaining NBFC financial products to customers over the phone, and converting inquiries into successful sales while ensuring compliance with company policies and regulatory guidelines.Key ResponsibilitiesMake outbound and receive inbound calls to prospective and existing customersPromote and sell NBFC products such as Personal Loans, Business Loans, Gold Loans, LAP, Understand customer requirements and recommend suitable financial productsAchieve monthly and quarterly sales targetsMaintain accurate records of calls, leads, and follow-ups in CRM systemsHandle customer objections professionally and close sales effectivelyCoordinate with internal teams for documentation and loan processingEnsure compliance with RBI guidelines and company policiesProvide excellent customer service and build long-term customer relationshipsRequired Skills & QualificationsGraduate / Undergraduate (depending on company policy)0 to 3 years of experience in telesales, preferably in NBFC, banking, or financial services or any sectorStrong communication and persuasion skills in ( Telugu English, any additional languages like Hindi )Basic knowledge of financial productsFamiliarity with CRM systems and MS OfficeGood listening and problem-solving skillsKey Performance Indicators (KPIs)Number of calls made per dayLead conversion ratioCustomer satisfaction scoresPreferred AttributesExperience in loan or financial product salesCustomer-focused approachSelf-motivated and result-orientedAbility to work in a team environmentCompensation & BenefitsFixed salary(4LPA) + Attractive incentives along with PF, Gratuity, ESI, and Medical benefits as per company policy.Training and career growth opportunitiesConatact HR- 9513443405Interview Mode- VirtuallyData Utilization Disclaimer:By responding to this email, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.

Regarding Job Opportunities please call or text me 6302289549.or send an email to deepikakashwaq@gmail.comor deepika.kayala7890@gmail.com

Job Description: Customer Service Executive (Hindi Voice Process)Company: Hippdo cloud TechnologiesLocation: VisakhapatnamExperience: 0-1 yearQualification: Any GraduateJob Overview:As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.You will handle customer inquiries, resolve complaints, and provide information about company products and services.The role involves communicating with customers primarily through voice calls.Responsibilities:Handle incoming customer calls and provide assistance in a professional and courteous manner.Address customer inquiries, complaints, and provide appropriate solutions.Maintain accurate and detailed records of customer interactions and transactions.Collaborate with team members and other departments to ensure customer satisfaction.Stay updated on company products, services, and policies to provide accurate information to customers.Follow communication scripts and guidelines to ensure consistent and effective customer interactions.Identify and escalate priority issues to the appropriate department or supervisor.Provide feedback and suggestions for process improvements to enhance customer experience.Requirements:Fluency in Hindi and Telugu languages is essential.Excellent verbal and written communication skills in Hindi.Strong customer service orientation and problem-solving skills.Ability to handle customer inquiries and complaints with empathy and professionalism.Basic computer skills and familiarity with CRM systems.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Prior experience in customer service or call center roles is preferred but not mandatory.Application Process:If you are interested in this position, please share your resume to madhuri.g@nlite.io or contact 7993494854.

Job Title: CUSTOMER SERVICE REPRESENTATIVE Note: Need Female Candidates only.Job Description : ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. Efficiently schedule and confirm customer appointments based on service availability and customer preferences. Interact with customers in a friendly and helpful manner to gather necessary information for appointment scheduling. Provide information about services, answer customer inquiries, and offer assistance with any scheduling-related concerns. Strive to enhance the overall customer experience by meeting or exceeding appointment scheduling expectations. Gather feedback from customers and relay valuable insights to improve scheduling processes. Manage inbound and outbound calls to schedule appointments for customers. Engage with customers to understand their scheduling preferences and service requirements. Utilize scheduling software and tools to book appointments accurately and efficiently. Handle rescheduling requests, cancellations, and any other appointment-related inquiries.Skills Required: Excellent English language skills (C1 & C2 Level). Excellent verbal and written communication skills. Ability to communicate professionally and effectively with clients and internal team members. Strong organizational and time-management skills. Proactive approach to problem-solving and the ability to handle unexpected scheduling issues. Previous experience in customer service or a client-facing role is preferred. Familiarity with scheduling software or appointment booking systems.

Process Specifics24*7 environmentMinimum qualification 10+2 or 10+3 and no pursuing candidatesNo leaves for the first 3 months of joiningFreshers are eligibleWork From OfficeVoice ProcessLanguages Required: Good English & Kannada / Kannada & Basic English / Good English & Malayalam / Tamil & Basic English (should be able to comprehend)6 days working, rotational shifts and 1 weekly off (rotational)Immediate joinersHiring Type: PermanentWe need 50+ by Aug23Interview Mode: Virtual if outstation and Face to Face if from VisakhapatnamClient: E-commerceInterview Date/Time : Mon to Sat (10:00 AM - 03:00 PM)13Hiring Filters:Recruiter ScreeningOperationsTyping (25wpm-Gross Speed/85% accuracy)4 Online AssessmentsSALARY STRUCTURE (only 1 salary slab-that of fresher)QueueFresherOffered TCTCInhand SalaryKannada / Tamil + Basic EnglishFresher25000017.5kKannada / Malayalam +Good EnglishFresher29000021.5k

Venow Group was established in Visakhapatnam India. Venow group Provide Services at affordable Prices and Timelines. We have a Professional and Experienced Team to deliver the Best Quality Projects. We help organizations to reach their full potential through the intersection of great ideas and technology.Venow Group is Empowering a More Resilient Future For Customers And Communities We Help Our Customers Adapt To The New Digital World & Make It Successful.Job DescriptionRole: International Voice Process ExecutiveResponsibilities:Call Handling from Customers and resolving the issues. regarding orders, shipment.Supporting the Query and doing the needful.Reporting to the team lead.Proactive work to be done. Criteria:Any Graduate with Good communication & Excellent English Fluency.10+2 Educated candidates can also applyFreshers or Experienced.Work experience certificates are needed.Age- 18-32 years,Freshers or candidates who have experience in International BPO in the inbound or outbound process is eligible? Rotational and Night Shifts.? Benefits:1. Salary Fixed & will be on 1st of every month in salary account.2. 5 days working with rotational off3. Salary Range: 1.35 Lakhs 2.75 Lakhs as per Experience + Incentives4. Timings: 7:00 PM to 4:00 AM5. 24 Approved Paid leaves + Birthday leave6. Attendance bonus7. Loyality Bonus upto Rs.50008. Referral Incentives9. Daily Incentives+Spot Incentives10. Homely Environment + Supportive SeniorsAddress: shop #6, opposite Meghalaya hotel,Vizag towers, Asilametta,Visakhapatnam, 530003.Contact Person: Sandeep

Responsibilities:Provide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures, guidelines and policiesFamiliarity with CRM systems and practicesProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively.Qualification: Any Graduate with 1 year of experience in customer service role.

Job Role: Customer Support Executive.Voice Process (Domestic Only). Preferred Languages:Telugu & English.