Voice Process Executive Fresher Jobs in Hubli

ResponsibilitiesInitiate calls to insurance companies for claim resolution and follow-up.Address patient inquiries regarding billing issues and provide clear explanations.Collaborate with internal teams to resolve discrepancies and expedite claims processing.Maintain detailed records of interactions and claim statuses for accurate reporting.Adhere to industry regulations and compliance standards in all communication and documentation.

Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Refer issues and questions to managers if necessary,Excellent communication and problem-solving skillsMulti-tasking abilities,Candidate should possess excellent oral and written communication skills,Candidate with good customer service skills would be preferred,Respond to customer queries in a timely and accurate wayIdentify customer needs and help customers use specific features