Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Refer issues and questions to managers if necessary,Excellent communication and problem-solving skillsMulti-tasking abilities,Candidate should possess excellent oral and written communication skills,Candidate with good customer service skills would be preferred,Respond to customer queries in a timely and accurate wayIdentify customer needs and help customers use specific features
Experience : 0 - 2 Years
No. of Openings : 4
Education : Any Bachelor Degree
Role : Voice Process Associate
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India