Ticketing Agent Job Vacancies in West Bengal

We are looking for an Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with a keen interest in the travel industry, and it is open to candidates with little to no experience.Key Responsibilities: 1. Ticket Booking: Assist customers in booking flight tickets through various platforms, ensuring accuracy and efficiency. 2. Customer Service: Provide excellent support to passengers by answering inquiries, resolving issues, and guiding them through the ticketing process. 3. Documentation: Ensure all necessary travel documents are collected and processed correctly, maintaining compliance with airline policies. 4. Sales Support: Promote travel packages and additional services to customers, contributing to overall sales goals. 5. Coordination: Work closely with airline representatives and other team members to ensure smooth operations and timely updates for customers. Required Skills and Expectations: Candidates should have a minimum educational background of 10th grade. Strong communication skills in both English and the local language are essential for interacting with customers. Basic computer skills, including familiarity with ticketing software, are important for efficient booking processes. A positive attitude and a willingness to learn will be crucial for success in this role. Candidates should be able to work in a fast-paced environment and handle stressful situations with ease. A passion for travel and customer service will greatly contribute to a rewarding experience in this role.

We are looking for an enthusiastic Air Ticketing Agent to join our team in Purulia, India. This entry-level position is ideal for candidates who are keen to start their career in the travel industry, and previous experience is not required.In this role, you will be responsible for booking air tickets for customers, providing information about flight schedules, and assisting with any travel-related inquiries. You will ensure that all information is accurate and that customers receive the best travel options according to their needs.Key responsibilities include:- Booking Air Tickets: Use the computer system to check flight availability and assist customers in purchasing tickets efficiently.- Customer Assistance: Answer customer questions about flight options, prices, and processes in a clear and friendly manner.- Handling Inquiries: Address any issues or changes in travel plans, guiding customers through the necessary adjustments.To succeed in this role, you should have a basic understanding of computers and good communication skills. A friendly attitude and a willingness to assist customers are essential. You need to be reliable, organized, and able to handle multiple tasks simultaneously. This position requires a keen attention to detail to ensure all transactions are accurate. If you are motivated and eager to learn about the travel industry, we invite you to apply and start your journey as an Air Ticketing Agent.

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- Flight Booking and Reservations: You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- Customer Service: Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- Documentation Handling: Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- Collaboration with Airlines: Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- Stay Updated on Travel Regulations: Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- Customer Interaction: Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- Information Assistance: Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- Problem Solving: Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- Safety Compliance: Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- Team Collaboration: Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

We are looking for Air Ticketing Staff to join our team in Jalpaiguri, India. As a freshers, your main responsibilities will include booking flights, issuing tickets, handling customer inquiries, and providing excellent customer service. You will need to have at least a 12th Pass education and be able to work full time in an office setting. Attention to detail, good communication skills, and the ability to work well under pressure are essential for this role.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsory* Experience: 4 to 6 years* Salary: 45k to 55k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skillsets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email = Content On This Number=8533061117

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

As an Airport Customer Service Associate, you will play a vital role in providing outstanding service to travelers and ensuring their airport experience is smooth and enjoyable. Key Responsibilities:- Customer Assistance: Greet and assist passengers with check-ins, luggage handling, and general inquiries to ensure their needs are met promptly and efficiently.- Flight Information: Provide up-to-date information regarding flight schedules, gate changes, and delays, helping passengers plan their travel effectively.- Problem Solving: Address any issues or complaints from customers with a calm and solution-oriented approach, enhancing passenger satisfaction.- Safety Compliance: Ensure that all safety regulations and policies are followed, contributing to a secure environment for passengers and staff.- Team Collaboration: Work closely with other staff members and departments to facilitate smooth operations and enhance the overall passenger experience.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with a diverse group of travelers. A friendly and positive attitude is essential for welcoming passengers and making them feel valued. Basic computer skills are necessary for checking in passengers and accessing flight information. The ability to remain calm in high-pressure situations is also important, as you will often deal with delays or concerns. Candidates should be punctual, reliable, and ready to work in a dynamic environment where teamwork and collaboration are key to success. A minimum of a 10th-grade education is required for this position.

SHARE YOUR RESUME 9007706142We are looking for an Air Ticketing Executive to join our team in Medinipur. This entry-level position is ideal for individuals who are passionate about travel and customer service. As part of the role, you will assist customers with booking flights and ensure a smooth travel experience.Key Responsibilities:1. Flight Booking and Reservations: You will handle customer inquiries regarding flight availability, pricing, and schedules. Your role involves making reservations and issuing tickets promptly and accurately.2. Customer Support: Providing outstanding customer service is crucial. You will assist clients with their travel needs, addressing any questions or concerns about their bookings.3. Payment Processing: You'll manage payments and ensure that transactions are completed correctly. Attention to detail is important to prevent any errors in financial handling.4. Updating Records: Maintaining accurate records of all transactions and bookings is essential. You will ensure all customer information and ticket details are correctly documented.5. Collaboration: Working closely with team members and airlines is necessary to resolve issues and enhance customer satisfaction. Good communication skills will help you work effectively within the team.Required Skills and Expectations:Ideal candidates should have completed at least 10th grade. While no prior experience is necessary, a keen interest in the travel industry will be beneficial. Strong communication skills, attention to detail, and a friendly attitude towards customers are essential qualities for success in this role.

SHARE YOUR RESUME 9007706142We are seeking a dedicated Airport Customer Service Associate in Kolkata, India. This role is perfect for individuals looking to start their careers in the aviation industry, providing excellent customer service at the airport.Key Responsibilities:- Customer Assistance: Greet passengers warmly, assist with inquiries, and provide information about flights, services, and airport facilities.- Check-in Support: Help passengers with the check-in process by guiding them through necessary procedures, ensuring they have the required documents.- Handling Baggage Issues: Address baggage-related concerns by tracking lost luggage and helping passengers with their claims.- Problem Resolution: Actively listen to customer issues, working to resolve them quickly and effectively to ensure a smooth travel experience.- Collaboration: Work closely with other airport staff and departments to maintain a high standard of service and smooth operations.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be comfortable working full-time in an office environment at the airport. Effective communication skills and a positive attitude are essential to provide great customer experiences. A strong team-oriented mindset and the ability to remain calm during busy times are crucial for success in this role. Previous experience is not required, making this an excellent opportunity for those new to the workforce.

As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. Passenger Assistance: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. Check-in Procedures: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. Customer Service: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. Coordination: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. Safety and Compliance: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.

As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.

We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. Customer Service: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. Ticketing and Boarding: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. Luggage Handling: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. Safety Protocols: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. Communication: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.

As an Airport Ticketing Executive, you will play a crucial role in ensuring the smooth processing of passengers at the airport. You will work directly with customers and help them with their travel needs. Key Responsibilities:- Ticket Sales: Assist customers in purchasing tickets for flights, ensuring all necessary details are gathered and confirmations are provided.- Customer Assistance: Respond to passenger inquiries regarding flight schedules, fare details, and travel requirements, providing them with accurate information.- Check-in Support: Facilitate the check-in process for passengers, helping to issue boarding passes and manage baggage handling efficiently.- Problem Resolution: Address any issues or complaints raised by passengers, working swiftly to find solutions and maintain customer satisfaction.- Record Maintenance: Keep track of ticket sales and related documents, ensuring proper filing and organization for efficient retrieval.- Coordination with Airlines: Liaise with airlines to ensure accurate information is provided to passengers regarding flight changes, cancellations, or delays.Required skills and expectations include:- Communication Skills: Strong verbal and written communication skills to interact effectively with diverse customers.- Customer Service Orientation: A friendly and helpful attitude is essential to provide an excellent experience for passengers.- Attention to Detail: A keen eye for details to manage bookings and ensure accurate ticketing.- Basic Computer Knowledge: Familiarity with computer systems and software for ticketing and record-keeping purposes.- Team Player: Ability to work well within a team, cooperating with colleagues to ensure smooth operations at the airport.No prior experience is required, making this an ideal entry-level position for individuals looking to start a career in the travel and tourism industry.

We are seeking a dedicated Airport Ticketing Executive to join our team in Koch Bihar, India. The ideal candidate will assist travelers with ticket bookings, providing excellent customer service and ensuring a smooth travel experience.Key Responsibilities:1. Customer Service: Greet passengers at the airport or office, answering their questions and addressing their concerns with a friendly and professional attitude.2. Ticket Booking: Handle ticket reservations, cancellations, and modifications for domestic and international flights, ensuring accuracy and efficiency in the booking process.3. Payment Processing: Assist customers with payment transactions, providing information about different payment options and ensuring secure handling of payments.4. Flight Information: Stay updated on flight schedules, prices, and available routes, communicating this information effectively to customers.5. Documentation: Maintain records of ticket sales and customer interactions, ensuring compliance with company policies and procedures.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally possess up to one year of experience in customer service or ticketing. Strong communication skills are essential, along with the ability to work in a fast-paced environment. Attention to detail is crucial for managing bookings accurately. A good understanding of travel procedures and the ability to handle cash transactions are also expected. Enthusiasm for working with people and helping them plan their travels is essential for success in this role.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- Baggage Handling: Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- Check-In Procedures: Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- Support Team Operations: Collaborate with other ground staff and departments to maintain effective communications and operations.- Safety Compliance: Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- Problem Resolution: Address any passenger issues or complaints promptly and professionally, providing solutions where possible.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

As an Airport Ticketing Agent, you will be an essential part of the travel experience for passengers. Your primary role will involve assisting customers with their ticketing needs at the airport.Key Responsibilities:- Ticket Sales and Reservations: Help customers book flight tickets, ensuring they understand pricing and seat availability.- Customer Service: Provide excellent support by answering questions and resolving issues related to ticketing and travel itineraries.- Check-In Assistance: Guide passengers through the check-in process, ensuring all necessary documentation is provided.- Managing Payments: Process payments for ticket purchases accurately and efficiently while handling cash and other payment methods.- Information Updates: Keep customers informed about flight schedules, delays, and changes in travel plans.Required Skills and Expectations:- Communication Skills: You should have clear verbal communication and be able to assist passengers politely and effectively.- Attention to Detail: It is important to accurately manage ticketing information and payments to prevent errors.- Basic Computer Skills: Familiarity with computer systems is necessary for booking tickets and accessing passenger information.- Team Player: You should work well with other staff members to ensure smooth operations at the airport.- Adaptability: The airport environment can be fast-paced, so you should be able to handle pressure and adapt to changing situations.This role is ideal for individuals who are eager to start their career in the travel industry and possess a helpful attitude towards customers.

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. This position is ideal for individuals who are passionate about the travel industry and eager to begin their career.Key Responsibilities:- Ticket Booking: Handle flight reservations efficiently, ensuring that customer requests are met with accuracy and promptness.- Customer Assistance: Provide excellent service by addressing customer inquiries and resolving issues related to flight bookings.- Documentation: Prepare and manage necessary travel documents, including itineraries and boarding passes, ensuring compliance with airline policies.- Payment Processing: Process payments securely and accurately, maintaining records of transactions for both customers and the agency.- Coordinating with Airlines: Work closely with airline representatives to stay updated on flight schedules and any changes that may affect bookings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and handle their inquiries.- Attention to Detail: Ability to pay attention to technical details, ensuring accuracy in bookings and documentation.- Customer Service Orientation: A passion for providing excellent service, helping customers feel valued and satisfied with their experience.- Basic Computer Skills: Familiarity with computers and basic software is necessary for managing bookings and administrative tasks.- Team Player: Ready to collaborate with colleagues in a team-oriented environment to achieve shared goals.This role suits individuals who possess enthusiasm for travel and are eager to learn in a supportive office environment.