Job Description

As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.

Key Responsibilities:

1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.

2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.

3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.

4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.

5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade education and ideally possess some experience, although freshers are welcome to apply. Good communication skills in English and local languages are essential for interacting with passengers. You should be able to work in a fast-paced environment and handle stressful situations with a calm attitude. A friendly nature and teamwork spirit are crucial, along with a keen eye for detail and a commitment to providing exceptional service. Kindly drop your resume on .
  • Experience

    0 - 1 Years

  • No. of Openings

    15

  • Education

    12th Pass

  • Role

    Ground Staff Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 28 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, Travel Allowance (TA), ESI

  • Face Interview Location

    kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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