As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.
Key Responsibilities:
1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.
2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.
3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.
4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.
5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
Required Skills and Expectations:
Candidates should have a minimum of a 12th-grade education and ideally possess some experience, although freshers are welcome to apply. Good communication skills in English and local languages are essential for interacting with passengers. You should be able to work in a fast-paced environment and handle stressful situations with a calm attitude. A friendly nature and teamwork spirit are crucial, along with a keen eye for detail and a commitment to providing exceptional service. Kindly drop your resume on .
Experience
0 - 1 Years
No. of Openings
15
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), ESI
Face Interview Location
kolkata