As an Airport Ticketing Agent, you will be an essential part of the travel experience for passengers. Your primary role will involve assisting customers with their ticketing needs at the airport.
**Key Responsibilities:**
- **Ticket Sales and Reservations:** Help customers book flight tickets, ensuring they understand pricing and seat availability.
- **Customer Service:** Provide excellent support by answering questions and resolving issues related to ticketing and travel itineraries.
- **Check-In Assistance:** Guide passengers through the check-in process, ensuring all necessary documentation is provided.
- **Managing Payments:** Process payments for ticket purchases accurately and efficiently while handling cash and other payment methods.
- **Information Updates:** Keep customers informed about flight schedules, delays, and changes in travel plans.
**Required Skills and Expectations:**
- **Communication Skills:** You should have clear verbal communication and be able to assist passengers politely and effectively.
- **Attention to Detail:** It is important to accurately manage ticketing information and payments to prevent errors.
- **Basic Computer Skills:** Familiarity with computer systems is necessary for booking tickets and accessing passenger information.
- **Team Player:** You should work well with other staff members to ensure smooth operations at the airport.
- **Adaptability:** The airport environment can be fast-paced, so you should be able to handle pressure and adapt to changing situations.
This role is ideal for individuals who are eager to start their career in the travel industry and possess a helpful attitude towards customers.
Experience
0 - 1 Years
No. of Openings
61
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, fresher
Face Interview Location
KOLKATA