Array ( [0] => airline-customer-service [1] => mumbai ) Airline Customer Service Jobs in Mumbai,Airline Customer Service Job Vacancies in Mumbai Maharashtra
13

Airline Customer Service Job Vacancies in Mumbai

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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Ground Staff Activities Airport Ticketing Cargo Handling Airline Operations Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Direct Sales Personality Development Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling
As an Airport Staff member in Mumbai, India, you will play a vital role in ensuring a smooth and efficient airport experience for travelers. This full-time position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.Key Responsibilities:1. **Customer Service**: Assist passengers with check-ins, boarding, and luggage inquiries to provide a positive travel experience.2. **Security Checks**: Conduct safety screenings of passengers and luggage, ensuring compliance with airport security regulations.3. **Information Assistance**: Provide information about flights, airport facilities, and services, helping passengers navigate the airport.4. **Coordination with Airlines**: Work closely with airline staff to manage boarding processes and address any issues that may arise.5. **Maintenance of Cleanliness**: Ensure that the airport environment is clean and safe by regularly checking and tidying up assigned areas.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with both coworkers and passengers. A friendly and approachable demeanor is necessary for providing exceptional customer service. Candidates should display a willingness to work in a fast-paced environment and adapt to shifting priorities. Punctuality and reliability are essential, as is the ability to work collaboratively as part of a team. Basic knowledge of safety procedures is a plus, and a commitment to following rules and regulations is crucial for this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Airline Operations Cargo Handling Aviation Personality Development Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Basic Computer Skills Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airport Executive in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This position is open to individuals with 0 to 5 years of experience and requires at least a 10th-grade education. **Key Responsibilities:**- **Customer Assistance:** Provide information and support to passengers, helping them navigate the airport and addressing their queries.- **Check-in Support:** Assist travelers during the check-in process, ensuring they have all the necessary documents and helping with baggage check.- **Boarding Coordination:** Ensure a smooth boarding process by verifying passenger details and managing queues effectively.- **Problem Resolution:** Address any issues that arise, such as flight delays or lost luggage, ensuring customer satisfaction through prompt solutions.- **Safety Compliance:** Adhere to all safety and security protocols at the airport, maintaining a safe environment for passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively with passengers and team members.- **Customer Service Focus:** A strong commitment to providing excellent service is essential, with an ability to handle challenging situations calmly.- **Teamwork:** Being able to work well with others in a fast-paced environment is crucial for success.- **Adaptability:** You should be open to learning and adjusting to new procedures or changes in the work environment.- **Attention to Detail:** A careful approach to tasks will help in maintaining high standards of service and safety.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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Customer Relationship Airline Operations Personality Development Airline Customer Service Aviation Passenger Service Communication Skills Good Communication Skills
Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Airport Ticketing Aviation Airline Operations Aviation Security Personality Development Hospitality Ground Staff Activities Customer Service Cargo Handling
We are hiring dynamic and dedicated individuals for various positions at all over India. If youre passionate about aviation and committed to safety, service, and teamwork, this is your chance to build a rewarding career in the airport industry. Open Positions:Ground StaffCargo Handler / LoaderUtility / Housekeeping StaffCabin Crew Eligibility Criteria:Minimum Qualification: 10+2 - GraduateAge Limit: 1836 years (varies by role)Language Skills: Proficiency in English and regional language preferredPhysical Fitness: Required for operational rolesWell-groomed with excellent communication skillsInterested candidates can send their resume on (9330377348)
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Airline Ground Staff Ground Staff Airlines Cabin Crew Airline Customer Service Cargo Handling
URGENTLY HIRING FOR Airline Cabin Crew SALARY 38000 TO 48000AIRLINE Cabin Crew / Air Hostess Male / FemaleINTERVIEWS for a Domestic cum International Airline for a Cabin Crew Positions for Both Males and Females. Age 18-26 YearsRole: Flight Attendant / StewardIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Airline ServicesEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskills
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We Have Hiring For Cabin Crew

Aviation Job Placement

Airport Ground Staff Cabin Crew Air Hostess Air Ticketing Airline Customer Service Aviation Airport Manager HR Recruiter Back Office Computer Operator Data Entry Operator Relation Manager
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaWebsite - www.aviationjobplacement.in
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Jobs by Popular Location

Aviation Ground Staff Air Hostess Air Ticketing Airport Staff Airline Customer Service Airlines Cabin Crew Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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Aviation Air Hostess Airport Manager Ground Staff Hotel Manager Air Ticketing Airline Customer Service Cabin Crew Cabin Attendant Air Ticketing Agent Fresher Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaRegistration Fee:-2,000 Before First Round Of Interview Refundable Amount
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Urgent Required For Airline Process in Male & Female

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Airlines Executive Airline Executive Customer Service Ticketing Executive Walk in
Profile - Ticket Booking, ticket Collection & Issuing of TicketsQualification - Minimum 12th Pass* Inbound Customer service* Fresher can Also Apply* Minimum HSC Pass* Paid Training for 21 days*Hindi & Marathi Good Confidence Basic English Skill.Salary - 13k CTC & 10.2k in HandGender - Male & Female Can ApplyLocation - MumbaiDuties & Responsibilities------The whole process of this traveler/airline interaction can be divided into five steps: seat booking, ancillary booking, payment, ticket confirmation, check-in and boarding, and baggage reclaim.Formulate a flight plan taking into accordance aircraft performance, altitude, fuel, and weather. Conduct all pre-flight checks of engines, radar, navigation systems, etc to ensure safety. Communicate with air traffic control to request for landing and take off, or report any information on the flight plan.
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Cabin Crew English Communication Skills Air Hostess Customer Service Aviation Passenger Service Executive Flight Supervisor Ground Staff Activities Ticketing Walk in
As an air cabin crew, you'll need to:be professional, punctual and courteous at all timesattend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairscarry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on boardwelcome passengers on board and direct them to their seatsinform passengers of the aircraft about safety procedures and ensure that all hand luggage is securely stored awaycheck all seat belts and galleys are secure prior to take-offmake announcements on behalf of the pilot and answer questions during the flightserve meals and refreshmentssell duty-free goods and advise passengers of any allowance restrictions in force at their destinationreassure passengers and ensure they follow safety procedures correctly in emergency situationsdeal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight.
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Medical Billing Staff Nurse Health Officer Nursing GNM Nurse Hospital Pharmacist Airport Operation Airport Supervisor Airline Customer Service
Hiring for 7 Airport Jobs For Staff Nurse Jobs in Mumbai, Chennai, Kozhikode/Calicut, Coimbatore, Tiruchirappalli/Trichy, Puducherry, Rajkot, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, B.Pharma, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.Pharma, M.Sc with Good knowledge in Medical Billing, Staff Nurse, Health Officer, Nursing, GNM Nurse, Hospital Pharmacist, Airport Operation, Airport Supervisor, Airline Customer Service etc.
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Ground Staff Air Ticketing Air Cargo Air Freight Air Traffic Control Air Hostess Air Pollution Control Air Ticketing Reservation Cabin Attendant Flight Attendant Flight Engineer Flight Reservation Flight Supervisor Flight Steward Airline Operations Airlines Executive Airline Customer Service Airlines Transition Captain Airline Ramp Executive Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Supervisor Freshers Basic Computer Skills
Hiring for 76 Job Opportunities in Airport Executive For Freshers Jobs in Hyderabad, Chennai, Visakhapatnam, Kochi/Cochin, Mumbai, Pune, Bhopal, Indore, Jammu, Hubli, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Ground Staff, Air Ticketing, Air Cargo, Air Freight, Air Traffic Control, Air Hostess, Air Pollution Control, Air Ticketing Reservation, Cabin Attendant, Flight Attendant, Flight Engineer, Flight Reservation, Flight Supervisor, Flight Steward, Airline Operations, Airlines Executive, Airline Customer Service, Airlines Transition Captain, Airline Ramp Executive, Airport Ticketing, Airport Cargo, Airport Staff, Airport Ramp, Airport Representative, Airport Supervisor, freshers, 12th Pass, Basic Computer Skills, Security Person etc.
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Opening For Cabin Crew

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Ground Staff Cabin Crew Air Hostess Air Ticketing Customer Relationship Manager Customer Service Supervisor Aircraft Maintenance Technician Airport Operations Executive Airport Executive Airline Customer Service Back Office Executive HR Manager Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Opening For Air Ticketing

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Manager Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Supervisor, you will ensure smooth operations at the airport, managing staff and coordinating activities to maintain safety and efficiency. This role is essential for enhancing passenger experiences and ensuring that airport protocols are followed consistently.Key Responsibilities:1. **Staff Management**: Oversee and train airport staff to ensure high service standards. You will be responsible for scheduling shifts and ensuring that all areas are adequately covered.2. **Passenger Assistance**: Address passenger inquiries and resolve any issues that may arise during their travel experience. Your role is vital in maintaining customer satisfaction.3. **Safety and Security Monitoring**: Ensure compliance with safety and security regulations. You will monitor security checks and assist in implementing safety protocols.4. **Operational Coordination**: Collaborate with various airport departments, such as baggage handling and ground services, to coordinate arrivals and departures efficiently.5. **Report Preparation**: Prepare daily operational reports to track performance metrics. You will analyze these reports to identify areas for improvement.Required Skills and Expectations:You should have a strong understanding of airport operations and excellent communication skills. Being organized and detail-oriented is crucial to manage multiple tasks efficiently. A friendly and approachable demeanor will help you deal effectively with passengers and staff. Basic computer skills are also necessary for preparing reports and managing schedules. Candidates should be adaptable and willing to work in a fast-paced environment.Customer Service, Airport Ticketing, Airline Operations, Aviation, Hospitality, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Flight Attendant, Airlines Cabin Crew, Fresher, Airport Staff, Ground Staff, Air Hostess, Air Ticketing, Airline Customer Service, Air Ticketing Agent, Flight Attendant, Airlines Cabin Crew, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive,We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.
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Airlines Executive Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, your primary role will involve providing excellent customer service to airline passengers, handling bookings, check-ins, and ensuring smooth boarding processes. You will also be responsible for resolving customer inquiries and issues in a professional manner.Key responsibilities include checking in passengers efficiently, ensuring luggage is properly tagged and boarded, assisting passengers with special needs, and problem-solving any flight-related issues. You will also be required to communicate effectively with airline staff and passengers to ensure a seamless travel experience.To excel in this role, you should have strong communication skills, attention to detail, the ability to work efficiently under pressure, and a customer-centric mindset. You must also be adaptable, resourceful, and capable of handling various tasks simultaneously. Prior experience in the aviation industry or customer service field is a plus, but not a requirement. A positive attitude, willingness to learn, and a commitment to providing excellent service are essential for success in this role.
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airline Customer Service Baggage Service Executive Baggage Service Management Baggage Handler Terminal Services Terminal Operations Terminal Manager Airport Terminal Services Agent Airport Manager Airlines Transition Captain
Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.
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Back Office Processing Back Office Analyst Back Office Officer Back Office Sales Domestic BPO Administration Accounts Processing Finance Data Entry Airport Operation Help Desk Operations Baggage Handler Aviation Airline Customer Service Flight Reservation
As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.
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