Hiring Freshers || Air Ticketing Agent

As an Air Ticketing Associate, you will be responsible for assisting customers with their travel needs, specifically related to booking air tickets. You will work from our office in Asansol, collaborating with a team to provide excellent service.

**Key Responsibilities:**

- **Customer Assistance:** Help customers understand their travel options and guide them through the ticket booking process.

- **Booking Management:** Process air ticket bookings accurately, ensuring that all travel details are correct and meet customer requirements.

- **Ticket Modifications:** Handle changes and cancellations of air tickets, providing customers with updated itineraries and ensuring compliance with airline policies.

- **Payment Processing:** Collect payments for ticket bookings and provide customers with receipts and confirmation of their purchases.

- **Information Provision:** Share essential information about flight schedules, fares, and any travel restrictions with customers to facilitate informed decision-making.

**Required Skills and Expectations:**

- A minimum educational qualification of 10th pass is essential for this role.

- Excellent communication skills are necessary to interact effectively with customers and colleagues.

- Basic computer knowledge is required for handling booking software and managing customer data.

- Attention to detail is important to ensure accuracy in ticket bookings and financial transactions.

- A positive attitude and willingness to learn will be beneficial for your professional growth in this entry-level position.

- Ability to work in a fast-paced environment while maintaining high levels of customer service is expected.

• Experience

  0 - 1 Years

• No. of Openings

  32

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata