Air Ticketing Agent (Freshers) Kolkata

We are looking for a motivated Air Ticketing Associate to join our team in Kolkata. This entry-level position is perfect for individuals eager to start a career in the travel industry.

Key Responsibilities:

1. **Ticket Booking**: Handle flight reservations and ticketing for clients. Utilize airline systems to create accurate bookings based on customer preferences and requirements.

2. **Customer Assistance**: Provide support to customers over the phone and in person. Address inquiries about flight schedules, fares, and baggage policies to ensure a smooth travel experience.

3. **Documentation**: Manage and maintain accurate passenger records. Ensure that all required documents are processed correctly and securely.

4. **Problem Solving**: Assist customers with any issues related to ticket changes, refunds, or cancellations. Work efficiently to resolve problems and keep customers informed.

5. **System Updates**: Stay updated with changes in airline schedules and policies. Utilize this information to advise customers effectively.

Required Skills and Expectations:

Candidates should have a minimum of a 10th-grade education and be comfortable working in an office environment. Strong communication skills in English and local languages are essential for interacting with customers. Basic knowledge of computers and the ability to learn new software quickly are necessary, as is a keen attention to detail. Applicants must be enthusiastic, focused, and ready to deliver excellent customer service while working in a fast-paced environment. A genuine interest in the travel industry will be an added advantage.

• Experience

  0 - 1 Years

• No. of Openings

  60

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata