Airline Customer Service Job Vacancies in Kolkata

Airport Terminal Services Agent - Job DescriptionFor an Airport Terminal Services Agent with a target salary of

We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. Key Responsibilities:- Assist Passengers: Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- Check-in Support: Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- Handle Complaints: Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- Promote Services: Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- Maintain Records: Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY

As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- Aircraft Coordination: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- Communication: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- Decision Making: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- Reports and Documentation: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.

We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. Flight Information: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. Problem Resolution: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. Ticketing Support: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. Collaboration: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.

The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.

Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.

We are hiring dynamic and dedicated individuals for various positions at all over India. If youre passionate about aviation and committed to safety, service, and teamwork, this is your chance to build a rewarding career in the airport industry. Open Positions:Ground StaffCargo Handler / LoaderUtility / Housekeeping StaffCabin Crew Eligibility Criteria:Minimum Qualification: 10+2 - GraduateAge Limit: 1836 years (varies by role)Language Skills: Proficiency in English and regional language preferredPhysical Fitness: Required for operational rolesWell-groomed with excellent communication skillsInterested candidates can send their resume on (9330377348)

Job Overview:We are hiring enthusiastic and customer-focused individuals for the role of Ground Staff at leading Indian airports. This is an excellent opportunity for candidates who have completed 10+2 or are graduates and are looking to start a full-time career in the aviation industry.Key Responsibilities:Assist passengers with check-in procedures, baggage handling, and boarding.Provide information and assistance to travelers regarding flight schedules, delays, and airport facilities.Ensure security and safety compliance at terminals and boarding gates.Handle customer service queries and coordinate with airline staff for smooth operations.Support senior airport staff in day-to-day administrative and operational tasks.Eligibility Criteria:Minimum Qualification: 10+2 pass or Graduate (Any Stream).Age: 18 to 28 years preferred.Excellent communication skills in English and Hindi.Basic computer knowledge is an added advantage.Freshers are welcome; prior experience in customer service or aviation is a plus.Perks and Benefits:Competitive salary package (3 4 LPA).Uniform and duty meals provided.Growth opportunities in the aviation sector.Training provided for selected candidates.How to Apply:Interested candidates can apply with their updated resume and contact details. Shortlisted applicants will be called for an interview and basic aptitude test.

Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.

URGENTLY HIRING FOR Airline Cabin Crew SALARY 38000 TO 48000AIRLINE Cabin Crew / Air Hostess Male / FemaleINTERVIEWS for a Domestic cum International Airline for a Cabin Crew Positions for Both Males and Females. Age 18-26 YearsRole: Flight Attendant / StewardIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Airline ServicesEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskills

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:

Opening In All domestic Airport JobDirect call. *Job Post.*Male/Female/Freshers can Apply.1] Ground Staff :- 25000 to 34,0002] Cash Counter :- 20000 to 25,0003]Air Hostess :- 28,000 to 35,0004] Lounge Crew :- 20,000 to 25,0005] Ground Security :- 15,000 to 250006] Security Supervisor :- 25000 to 450007] Food Counter :- 10000 to 25,0008] Loader :- 10,000 to 23,0009] Housekeeping :- 10000 to 1500010] Wheelchair :- 12000 to 18000Any Many Others More Etc.Qualification :- 8th to Graduate. Gender :- Male/Female Can Apply.Job Shift :- Rotational Shift.Duty Time :- 8 Hrs. to 12 Hrs.100 % Job Guarantee.Age Limit :- 18 to 351] All the facilities will given below, Direct Job And It's A Permanent Job Direct On Airport5] Salary Increment After 3rd Month Depend On Ur Performance.1.Resume.2.Adhaar card.3.Pan card.4.2photo.5.Last qualification certificate.HR contact 8812841766

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. Assist Passengers: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. Handle Inquiries: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. Resolve Issues: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. Maintain Records: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. Collaborate with Staff: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. Ticketing and Reservations: Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. Check-in Support: Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. Problem Resolution: Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. Communication: Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.

As an Airport Manager in Kolkata, you will oversee airport operations, ensuring safety, efficiency, and customer satisfaction. This entry-level role is ideal for someone eager to start their career in the aviation industry.Key Responsibilities:- Manage daily airport operations: You will coordinate various airport activities, ensuring everything runs smoothly from arrivals to departures.- Ensure safety compliance: Your role involves enforcing safety regulations to keep passengers and staff safe at all times.- Oversee customer service: You will handle passenger inquiries and concerns, ensuring a positive travel experience for everyone.- Collaborate with airlines and vendors: Building relationships with airline representatives and service providers will be essential for smooth operations.- Monitor staff performance: You will support and guide airport staff, helping them perform their duties efficiently.Required Skills and Expectations:Candidates should have strong communication skills to interact with staff, passengers, and service providers effectively. Being organized and detail-oriented is crucial for managing multiple tasks and ensuring operations run smoothly. A willingness to learn and adapt to new procedures in a fast-paced environment is important. Since you will work full-time at the office, punctuality and reliability are essential. An educational background of at least 10th pass is required, making this position accessible for entry-level applicants. Enthusiasm for the aviation industry will help you succeed in this role.

As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.Key Responsibilities:- Assist Passengers: Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- Handle Inquiries: Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- Resolve Issues: Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- Manage Check-ins: Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- Support Team: Work closely with other team members to maintain an efficient service flow and help create a positive team environment.Required Skills and Expectations:- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.

As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.Key Responsibilities:- Loading and Unloading Luggage: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- Assisting Aircraft Movements: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- Pre-Flight Checks: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- Cleaning and Maintenance: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- Coordinating with Team Members: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.

Hiring for 58 Airport Staff Jobs in Kolkata, Ranchi, Bhubaneswar, Raipur, Chhattisgarh, Asansol, Barasat Kolkata, Howrah, Shillong, Patna, Gaya, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills etc.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A

We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. Safety Compliance: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. Communication: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. Team Collaboration: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)

Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination

As an Airport Ground Staff member in Kolkata, your primary role will involve supporting various airport operations to ensure a smooth and efficient travel experience for passengers.Key Responsibilities:- Passenger Check-in Assistance: Help passengers with their check-in process by verifying their documents, weighing baggage, and issuing boarding passes.- Baggage Handling: Safely manage and transport luggage to and from aircraft, ensuring bags are loaded and unloaded correctly.- Customer Service: Provide information and assistance to passengers regarding flight details, airport facilities, and any issues that may arise.- Safety and Security Checks: Conduct necessary security checks on passengers and baggage to ensure a safe flying environment.- Coordination with Crew: Work closely with the flight crew and other ground staff to facilitate timely departures and arrivals.- Handling Delays and Emergencies: Assist in managing unexpected situations, such as flight delays or passenger complaints, with professionalism and calmness.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and team members.- Basic knowledge of airport operations and safety protocols is preferred but not mandatory for entry-level positions.- You should be team-oriented and able to work collaboratively in a fast-paced environment.- Good problem-solving skills will help you address passenger concerns and emergencies efficiently.- A customer-focused attitude will enhance the travel experience for all passengers.Candidates with a 10th-grade education and little to no previous experience are encouraged to apply for this full-time position.

We are seeking a motivated Airport Supervisor to manage daily airport operations in Kolkata. This role is suitable for candidates with minimal experience, making it a great opportunity for recent high school graduates looking to start their careers in the aviation industry.Key Responsibilities:1. Oversee Airport Operations: Ensure that all airport activities run smoothly, including check-ins, boarding, and security checks, ensuring compliance with safety regulations.2. Staff Coordination: Supervise airport staff including check-in agents and security personnel, providing guidance and support to ensure high service quality.3. Customer Service: Address passenger inquiries and concerns promptly and professionally, ensuring a positive experience for all travelers.4. Problem Solving: Effectively manage any operational issues that arise, including delays or emergencies, by coordinating with relevant teams and providing timely solutions.5. Reporting: Maintain accurate records of daily operations and report any incidents or irregularities to the management team.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential for maintaining safety and service standards. A proactive approach to problem solving and a willingness to learn about airport operations will be highly valued. You should be adaptable to changing environments and able to work under pressure during busy times. This position requires a commitment to delivering exceptional customer service and supporting the airport's functioning efficiently.