Airline Customer Service Job Vacancies in Kolkata

As an Air Traffic Controller in Kolkata, you will play a crucial role in ensuring the safety and efficiency of air travel. Your main responsibility will be to direct the movement of aircraft on the ground and in the air, facilitating safe takeoffs and landings.Key Responsibilities:1. **Monitor Air Traffic**: You will observe and track aircraft movements using radar and other instruments to prevent accidents and ensure smooth operations.2. **Communicate with Pilots**: You will provide clear instructions to pilots regarding flight paths, altitudes, and speeds, ensuring they receive timely information about weather and other conditions.3. **Coordinate Ground Traffic**: You will manage ground traffic at the airport, guiding airplanes on runways and taxiways to ensure efficient movement.4. **Respond to Emergencies**: You will need to quickly react to unexpected situations, such as potential collisions or emergencies, ensuring the safety of all aircraft and passengers.Required Skills and Expectations:You should have excellent communication skills to convey instructions clearly to pilots and ground staff. Attention to detail is essential to monitor multiple aircraft and maintain safety protocols. Strong problem-solving abilities are necessary to make quick decisions under pressure. You should also possess good multitasking skills, as you will need to handle several tasks simultaneously while staying focused and calm in a high-stress environment. A commitment to maintaining high safety standards and following procedures is crucial in this role.

Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.

As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- **Aircraft Coordination**: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- **Communication**: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- **Decision Making**: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- **Reports and Documentation**: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.

We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.

The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.

Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.

We are hiring dynamic and dedicated individuals for various positions at all over India. If youre passionate about aviation and committed to safety, service, and teamwork, this is your chance to build a rewarding career in the airport industry. Open Positions:Ground StaffCargo Handler / LoaderUtility / Housekeeping StaffCabin Crew Eligibility Criteria:Minimum Qualification: 10+2 - GraduateAge Limit: 1836 years (varies by role)Language Skills: Proficiency in English and regional language preferredPhysical Fitness: Required for operational rolesWell-groomed with excellent communication skillsInterested candidates can send their resume on (9330377348)

Job Overview:We are hiring enthusiastic and customer-focused individuals for the role of Ground Staff at leading Indian airports. This is an excellent opportunity for candidates who have completed 10+2 or are graduates and are looking to start a full-time career in the aviation industry.Key Responsibilities:Assist passengers with check-in procedures, baggage handling, and boarding.Provide information and assistance to travelers regarding flight schedules, delays, and airport facilities.Ensure security and safety compliance at terminals and boarding gates.Handle customer service queries and coordinate with airline staff for smooth operations.Support senior airport staff in day-to-day administrative and operational tasks.Eligibility Criteria:Minimum Qualification: 10+2 pass or Graduate (Any Stream).Age: 18 to 28 years preferred.Excellent communication skills in English and Hindi.Basic computer knowledge is an added advantage.Freshers are welcome; prior experience in customer service or aviation is a plus.Perks and Benefits:Competitive salary package (3 4 LPA).Uniform and duty meals provided.Growth opportunities in the aviation sector.Training provided for selected candidates.How to Apply:Interested candidates can apply with their updated resume and contact details. Shortlisted applicants will be called for an interview and basic aptitude test.

Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.

URGENTLY HIRING FOR Airline Cabin Crew SALARY 38000 TO 48000AIRLINE Cabin Crew / Air Hostess Male / FemaleINTERVIEWS for a Domestic cum International Airline for a Cabin Crew Positions for Both Males and Females. Age 18-26 YearsRole: Flight Attendant / StewardIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Airline ServicesEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskills

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:

Opening In All domestic Airport JobDirect call. *Job Post.*Male/Female/Freshers can Apply.1] Ground Staff :- 25000 to 34,0002] Cash Counter :- 20000 to 25,0003]Air Hostess :- 28,000 to 35,0004] Lounge Crew :- 20,000 to 25,0005] Ground Security :- 15,000 to 250006] Security Supervisor :- 25000 to 450007] Food Counter :- 10000 to 25,0008] Loader :- 10,000 to 23,0009] Housekeeping :- 10000 to 1500010] Wheelchair :- 12000 to 18000Any Many Others More Etc.Qualification :- 8th to Graduate. Gender :- Male/Female Can Apply.Job Shift :- Rotational Shift.Duty Time :- 8 Hrs. to 12 Hrs.100 % Job Guarantee.Age Limit :- 18 to 351] All the facilities will given below, Direct Job And It's A Permanent Job Direct On Airport5] Salary Increment After 3rd Month Depend On Ur Performance.1.Resume.2.Adhaar card.3.Pan card.4.2photo.5.Last qualification certificate.HR contact 8812841766

We have vacant of 30 Airport Staff Jobs in Koch Bihar,Kolkata,Asansol,Bhubaneswar,North Tripura,Jharsuguda,Ranchi Road, Ramgarh,Howrah,Nadia for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill airport ticketing,airline operations,aviation,hospitality,customer service, Cargo Supervisor,Ramp Supervisor,Housekeeping Supervisor,Customer Associate etc.

Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination

We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)

Hiring for 58 Airport Staff Jobs in Kolkata, Ranchi, Bhubaneswar, Raipur, Chhattisgarh, Asansol, Barasat Kolkata, Howrah, Shillong, Patna, Gaya, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills etc.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A

We are looking for a dedicated Airport Cargo Loader to join our team in Kolkata. This entry-level position involves handling cargo operations at the airport. You will ensure timely and safe loading and unloading of freight.Key Responsibilities:1. **Loading and Unloading Cargo**: You will be responsible for moving cargo on and off airplanes safely and efficiently, following proper procedures to maintain safety.2. **Preparing Cargo for Shipment**: You will assist in packing and preparing cargo for transit, ensuring all items are secured and labeled correctly.3. **Checking Consignments**: You will verify the details of incoming and outgoing shipments, ensuring all items match shipping documents to prevent errors.4. **Maintaining Safety Standards**: You are expected to follow safety guidelines and procedures at all times to minimize risks in the work environment.5. **Assisting with Inventory Management**: You will help keep track of cargo inventory and report any discrepancies to supervisors to ensure accurate records.Required Skills and Expectations:- Candidates should have completed at least their 10th grade education.- A willingness to learn and the ability to work in a team are essential.- Basic physical fitness is required as the role involves lifting and moving cargo.- Attention to detail is important to ensure accuracy during loading and checking processes.- Good communication skills will help in coordinating with team members and supervisors effectively.

We are looking for a dedicated Airport Executive to join our team in Kolkata. This entry-level position is ideal for individuals with a passion for the aviation industry and strong communication skills.Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers at various airport points. Provide information about flights, check-in procedures, and baggage claims.- **Check-In and Boarding Support**: Help manage the check-in process and ensure smooth boarding for passengers. Ensure all necessary documents are processed correctly.- **Customer Service**: Address passenger queries and complaints professionally. Strive to create a pleasant travel experience for all customers.- **Coordination with Airlines**: Work closely with airline staff to ensure timely flight departures and arrivals. Communicate any issues that may affect operations.- **Safety and Security Compliance**: Adhere to safety protocols and airport regulations. Ensure that all safety measures are followed strictly.Required Skills and Expectations:Candidates should possess good verbal communication skills in English and the local language. A friendly demeanor and the ability to work in a fast-paced environment are essential. Attention to detail and strong problem-solving abilities are important for smooth operations. Basic computer skills are preferred, and candidates should be ready to work flexible hours, including weekends and holidays. A commitment to excellent customer service is crucial for success in this role.

As an Airport Supervisor, you will play a key role in ensuring smooth airport operations and excellent customer service. Your primary responsibilities will include:- **Overseeing Daily Operations**: You will manage daily activities at the airport, ensuring all processes are carried out efficiently and safely.- **Coordinating Staff**: You will supervise the airport staff, including check-in agents and ground crew, to maintain high productivity and morale.- **Customer Assistance**: You will help passengers with inquiries and provide assistance in case of flight delays or cancellations, enhancing their travel experience.- **Compliance Monitoring**: You will ensure all safety and security regulations are followed by staff and passengers, contributing to a safe environment.- **Reporting Issues**: You will identify and report any operational challenges or security concerns to your superiors, ensuring prompt action is taken.To succeed in this role, you should have strong communication skills to interact effectively with staff and passengers. A keen eye for detail is essential to monitor daily activities and ensure compliance with regulations. You need to be organized and able to handle multiple tasks, as airport operations can be fast-paced. Reliability and punctuality are important, since you will be working in a team environment that requires coordination. Basic computer skills will be helpful for reporting and communication. A willingness to learn and adapt is key, especially since this is an entry-level position suitable for candidates with little to no experience.

We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. **Ticketing and Reservations:** Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. **Check-in Support:** Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. **Problem Resolution:** Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. **Communication:** Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

As an Airport Manager in Kolkata, you will oversee airport operations, ensuring safety, efficiency, and customer satisfaction. This entry-level role is ideal for someone eager to start their career in the aviation industry.Key Responsibilities:- Manage daily airport operations: You will coordinate various airport activities, ensuring everything runs smoothly from arrivals to departures.- Ensure safety compliance: Your role involves enforcing safety regulations to keep passengers and staff safe at all times.- Oversee customer service: You will handle passenger inquiries and concerns, ensuring a positive travel experience for everyone.- Collaborate with airlines and vendors: Building relationships with airline representatives and service providers will be essential for smooth operations.- Monitor staff performance: You will support and guide airport staff, helping them perform their duties efficiently.Required Skills and Expectations:Candidates should have strong communication skills to interact with staff, passengers, and service providers effectively. Being organized and detail-oriented is crucial for managing multiple tasks and ensuring operations run smoothly. A willingness to learn and adapt to new procedures in a fast-paced environment is important. Since you will work full-time at the office, punctuality and reliability are essential. An educational background of at least 10th pass is required, making this position accessible for entry-level applicants. Enthusiasm for the aviation industry will help you succeed in this role.