Airport Ground Staff Job Vacancies in Kolkata

Join our team as an Airport Ground Staff member in Kolkata, where you will play a vital role in ensuring a smooth and efficient travel experience for passengers. This full-time position is open to candidates with 0 to 5 years of experience who have completed their 12th grade.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in procedures, provide information about flights, and assist with luggage to enhance their travel experience.n- Boarding Process: Ensure that the boarding process is orderly by verifying passenger identities and assisting with the smooth boarding of aircraft.n- Coordination with Airlines: Work closely with airline personnel to communicate any changes in flight schedules and inform passengers accordingly.n- Safety Regulations: Adhere to safety protocols and regulations to maintain a secure environment for both passengers and staff.n- Problem Resolution: Address and resolve passenger queries and complaints efficiently to foster a positive atmosphere at the airport.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for tasks like boarding and safety checks. Flexibility and the ability to work in a fast-paced environment are necessary, along with a commitment to teamwork. Being punctual and dependable will contribute to the overall success of the operations.

SHARE YOUR RESUME TO 8282965559Airport ground staff manage passenger services, baggage handling, aircraft turnarounds, and safety operations to keep flights running smoothly Passenger Services & Check-in: Manage counter check-ins, issue boarding passes, verify travel documents, and handle ticket reservations or rebookings during delays. Gate Gate Operations: Coordinate boarding announcements, check documents at the gate, handle last-minute seating adjustments, and assist with deplaning.

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.

Airport Ground Staff - Job DescriptionPosition: Airport Ground StaffDepartment: Airport Operations / Ground HandlingJob Type: Full-TimeExperience: Fresher & Experienced BothJob Responsibilities:Assist passengers with check-in, boarding passes and baggage.Handle passenger queries and provide customer support.Assist with boarding and arrival procedures.Coordinate with airline and airport staff.Manage baggage handling and baggage-related queries.Maintain smooth and efficient airport operations.Follow airport safety and security procedures.Eligibility:10th / 12th Pass or GraduateFresher candidates can applyGood communication and customer-service skillsBasic English & Hindi requiredPresentable personality and positive attitudeSalary: 25,000 - 45,000/month (varies by company, location and role)Location: Airports across India.

Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!

Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.

We are seeking dedicated individuals to join our team as Ground Staff in Kolkata. This full-time role is ideal for candidates with 0 to 6 years of experience and requires a minimum education of 10th grade.nnKey Responsibilities:nn1. Customer Service: Engage with passengers and assist them with check-in procedures, luggage handling, and providing information about flight schedules, ensuring a pleasant experience at the airport.nn2. Baggage Handling: Safely manage and transport luggage, ensuring it is correctly loaded and unloaded from aircraft, while adhering to operational protocols and safety measures.nn3. Safety and Security Checks: Conduct routine inspections of the ground area, ensuring all safety regulations are followed and reporting any suspicious activities or safety hazards to supervisors.nn4. Team Collaboration: Work closely with fellow team members and other departments to ensure seamless coordination during peak hours and effective problem resolution.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and the ability to work in a fast-paced environment are essential. Attention to detail is crucial for tasks such as baggage handling and safety checks. Punctuality and reliability are expected, as is a commitment to providing excellent customer service at all times.

We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230

Requirement of Ground Staff JobsJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment ProcessingRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- Baggage Handling: Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- Check-In Procedures: Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- Support Team Operations: Collaborate with other ground staff and departments to maintain effective communications and operations.- Safety Compliance: Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- Problem Resolution: Address any passenger issues or complaints promptly and professionally, providing solutions where possible.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.

SHARE YOUR RESUME 8282965559nJoin our team as Airport Staff in Kolkata, India, where you will play a vital role in ensuring smooth airport operations and enhancing the travel experience for passengers. This full-time position is ideal for individuals who are passionate about customer service and seek to embark on a career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Assist travelers with check-in processes, baggage handling, and boarding, providing excellent customer service at all times.nn2. Safety Protocols: Ensure compliance with safety and security regulations, helping to maintain a safe environment for both passengers and staff.nn3. Information Support: Provide accurate information to passengers regarding flight schedules, terminal facilities, and airport services to facilitate a pleasant travel experience.nn4. Communication: Collaborate effectively with team members and other airport staff to ensure smooth operations and address passenger inquiries promptly.nnRequired Skills and Expectations:nnCandidates should ideally have completed at least the 10th grade and possess strong communication skills to engage with diverse passengers. A friendly and approachable demeanor is essential in delivering exceptional customer service. Attention to detail is critical for adhering to safety protocols, and the ability to work in a team is important for a successful airport operation. Although no prior experience is required, eagerness to learn and adapt in a dynamic environment will be highly valued.

SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Ramp Executive in Kolkata, India. This full-time position is ideal for candidates who have completed at least 10th grade and are seeking a dynamic work environment at the airport. Ideal for those with limited experience, this role offers growth opportunities.nnKey Responsibilities:nn- Aircraft Handling: You will assist in the safe and efficient loading and unloading of baggage and cargo. This ensures that all items are handled properly and secured in the aircraft.nn- Ground Support Operations: In this role, you will help with ground support equipment and ensure it is operated safely and efficiently. Your attention to detail will aid in maintaining effective workflows on the ramp.nn- Communication: You will communicate effectively with various teams, including ground staff and flight crews, to coordinate the arrival and departure of aircraft. Strong communication ensures smooth operations.nn- Safety Compliance: You are expected to follow safety procedures and protocols diligently to maintain a safe work environment. This is crucial for your safety and that of your colleagues.nnRequired Skills and Expectations:nnCandidates should have a strong sense of responsibility and the ability to work in a fast-paced environment. Being a team player is essential, as you will be working with others to ensure tasks are completed efficiently. Basic communication skills are necessary to interact with team members effectively. A willingness to learn and adapt to new challenges is highly valued.

SHARE YOUR RESUME TO 8282965559manage passenger services, baggage handling, aircraft turnarounds, and safety operations to keep flights running smoothly.Passenger Services & Check-in: Manage counter check-ins, issue boarding passes, verify travel documents, and handle ticket reservations or rebookings during delays.

We are looking for enthusiastic Flight Attendants to join our team in Kolkata. This is a full-time position where you will play a vital role in ensuring passengers have a safe and enjoyable travel experience.Key Responsibilities:- Safety Demonstrations: Present safety instructions to passengers before takeoff, ensuring they understand emergency procedures and equipment use.- Assisting Passengers: Provide excellent customer service by helping passengers with seating, luggage, and any inquiries they may have during the flight.- Serving Meals and Beverages: Manage meal service on board by serving food and drinks while ensuring dietary preferences and restrictions are respected.- Emergency Response: Be prepared to handle any emergencies, including assisting in evacuations or dealing with medical situations, ensuring passenger safety at all times.- Maintain Cleanliness: Ensure the cabin is clean and tidy before, during, and after the flight, adhering to hygiene standards.Required Skills and Expectations:- Candidates should have completed their 12th grade and possess a friendly and positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- A professional appearance and demeanor are important, as Flight Attendants represent the airline.- Candidates should be able to work flexible hours, including weekends and holidays, adapting to the dynamic nature of the aviation industry.- Teamwork is crucial, as you will collaborate closely with fellow cabin crew to ensure a smooth flight experience for passengers.

As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- Coordinating Shipments: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- Documentation Management: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- Customer Service: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- Tracking Shipments: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- Collaboration with Airlines: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.

As an Airline Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This role is ideal for individuals with minimal work experience who are eager to start their career in the aviation industry.Key Responsibilities:- Check-In Assistance: Help passengers during the check-in process by managing their luggage and providing boarding passes. This ensures that travelers experience a smooth start to their journey.- Customer Service: Attend to passenger inquiries and provide information about flight schedules, delays, and airport facilities. Good communication skills are essential for keeping passengers informed and satisfied.- Luggage Handling: Ensure proper loading and unloading of luggage on and off aircraft. This involves the safe and efficient management of passengers' belongings, which is crucial for their trust and comfort.- Safety Procedures: Implement safety regulations and ensure all airport protocols are followed. Understanding safety measures is fundamental in maintaining security at the airport.- Collaboration: Work closely with airline staff, security personnel, and baggage handlers. Being a team player is vital for creating an efficient work environment.Required Skills and Expectations:Candidates should have a positive attitude and excellent interpersonal skills to effectively communicate with customers and colleagues. Attention to detail is important for handling luggage and ensuring all procedures are followed. Basic computer skills are beneficial for managing check-in systems. A willingness to learn and a commitment to providing great service will help you succeed in this role.

As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth operations at the airport. You are responsible for a range of tasks that support airline operations and enhance passenger experiences.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their boarding passes and luggage properly tagged.- Baggage Handling: Manage the loading and unloading of luggage, making sure it is transported safely and efficiently.- Passenger Assistance: Provide information and support to passengers, answering their queries about flights, boarding gates, and other services.- Maintain Safety Standards: Ensure compliance with safety regulations and procedures, keeping the airport environment safe and secure.- Coordination with Crews: Collaborate with flight crews to ensure timely boarding and departure of flights.Required Skills and Expectations:- Communication Skills: You must have clear verbal communication skills to interact effectively with passengers and team members.- Team Player: Being able to work well with others is essential as you will be part of a larger team.- Customer Service Orientation: A friendly attitude and willingness to assist passengers in a timely manner are crucial.- Attention to Detail: You need to be cautious and precise in handling luggage and following instructions.- Adaptability: The airport environment can be dynamic; you should be able to adjust to changing circumstances quickly.This role is suitable for individuals with a 10th-grade education and no prior experience, as training will be provided.

Join Our Airline Team in Kolkata as An Airline Ground Staff Member. this Role is Ideal for Individuals Looking to Start Their Career in the Aviation Industry, Offering the Opportunity to Work in a Dynamic Environment.Key Responsibilities:- Passenger Assistance: Help Passengers Check in, Board Flights, and Handle Luggage. You Will Ensure a Smooth Travel Experience for Everyone.- Flight Coordination: Coordinate with Flight Crews and Ground Operations to Ensure Timely Departures and Arrivals. this Involves Monitoring and Communicating Flight Schedules Effectively.- Customer Service: Provide Excellent Support to Passengers, Addressing Any Concerns or Inquiries They May have. Your Friendly Demeanor Will Help Create a Positive Atmosphere.- Safety and Security Checks: Assist with Safety Checks and Ensure Compliance with Security Regulations. this is Crucial for Maintaining Safety Standards Within the Airport Environment.Required Skills and Expectations:Candidates Should have Completed At Least 10th Grade and Be Open to Learning and Growing Within the Role. Previous Experience in Customer Service is a Plus But Not Required. Strong Communication Skills, Along with the Ability to Work Well Under Pressure, are Essential. You Should Be a Team Player, Adaptable to Changing Situations, and Willing to Work Flexible Hours in a Fast-paced Environment. Enthusiasm for Aiding Passengers and Upholding Safety Standards is Key to Success in this Role.

We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.

We are looking for a dedicated Ground Staff Supervisor to manage and oversee our ground staff operations in Kolkata. This role is essential for ensuring smooth operations at the airport and enhancing the overall passenger experience.Key Responsibilities:- Supervise Ground Staff: Oversee day-to-day activities of ground staff to ensure they are performing their tasks efficiently and effectively.- Coordinate Operations: Collaborate with different teams to ensure seamless coordination of all ground operations, including check-in, baggage handling, and boarding.- Training and Development: Assist in training new staff members, helping them understand the procedures and responsibilities they need to follow.- Customer Service: Address passenger inquiries and concerns, ensuring that high levels of customer service are maintained at all times.- Maintain Safety Standards: Enforce safety regulations and protocols among the ground staff to ensure a secure working environment.Required Skills and Expectations:- Educational Qualification: A minimum of 12th-grade education is required. - Experience: While 0-2 years of experience is preferred, a fresh candidate with a willingness to learn will also be considered.- Strong Communication: Must possess good communication skills to interact with both staff and passengers effectively.- Team Player: Ability to work collaboratively with different teams to achieve common goals.- Problem-Solving Skills: Demonstrated ability to handle challenges and resolve issues promptly while maintaining professionalism. If you are passionate about the aviation industry and enjoy a dynamic work environment, we invite you to apply.

We are seeking enthusiastic individuals for the position of Airport Ground Staff in Kolkata. This full-time role is ideal for freshers and requires a minimum education of 10th grade. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Documentation Check: Verify passenger tickets and identification to ensure compliance with airline policies and regulations.- Baggage Handling: Manage the loading and unloading of luggage to and from aircraft, ensuring all bags are handled with care.- Customer Service: Provide information and assistance to travelers regarding flight schedules, airport facilities, and emergency procedures.- Coordination with Airlines: Communicate with airline staff and ground services to coordinate boarding and manage any delays.Required Skills and Expectations:Candidates should have strong communication skills to effectively assist and interact with passengers. A positive attitude and willingness to work in a fast-paced environment are essential. Attention to detail is important for ensuring compliance with safety regulations. Basic computer knowledge is helpful for managing documentation and check-in systems. Lastly, the ability to work flexible hours, including weekends and holidays, is expected in this role.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is suitable for freshers who have completed their 12th grade. Key Responsibilities:- Passenger Assistance: Help passengers at the airport by providing information and support, ensuring a smooth start to their travel journey.- Baggage Handling: Safely manage luggage during check-in and loading processes, ensuring that all bags are handled with care to prevent damage.- Check-in Support: Assist with the check-in process, verifying passenger details, issuing boarding passes, and addressing any queries they may have.- Coordination with Crew: Work closely with airline crew members to ensure timely boarding and departures, facilitating clear communication for efficient operations.- Safety Compliance: Follow safety and security protocols at all times, making sure that all activities comply with airport regulations and standards.Required Skills and Expectations:Candidates must have excellent communication skills to interact positively with passengers and team members. A strong customer service orientation is essential for providing a friendly and helpful experience. The ability to work in a fast-paced environment is important, as tasks can often be time-sensitive. Basic problem-solving skills will aid in addressing passenger concerns efficiently. A team player attitude is expected, along with a commitment to maintaining high standards of safety and service at all times.

We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- Passenger Assistance: You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- Baggage Handling: You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- Safety and Security Checks: You will conduct routine checks for safety and ensure compliance with airport security regulations.- Communication: You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.

Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- Boarding Procedures: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- Customer Service: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- Coordination: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.

Requirement of Ground Staff JobsJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment ProcessingRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230

Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)

We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.