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Air Ticketing Jobs

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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
We are seeking dedicated Airport Ticketing Staff to join our team in Dhanbad, India. This entry-level position is ideal for individuals looking to start a career in the airline industry and offers valuable experience in customer service and ticket management. Key responsibilities include:1. Ticket Booking: Assist passengers in booking their flights through various channels, ensuring all relevant details are accurately recorded.2. Customer Support: Provide excellent customer service by addressing inquiries related to flight schedules, ticket prices, and travel routes professionally and kindly.3. Check-In Assistance: Help passengers during the check-in process, ensuring they are informed about boarding times and gate information.4. Issue Resolution: Handle customer complaints or issues with empathy and professionalism, working to find quick solutions to keep passengers satisfied.5. Administrative Tasks: Maintain accurate records of ticket transactions and update databases to ensure up-to-date information for future reference.To be successful in this role, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for accurately processing bookings and handling payments. Basic computer skills and the ability to work as part of a team are also required. We welcome candidates who have completed their 10th grade and have either little or no previous experience, as full training will be provided.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Goa
Air Ticketing Executive Airport Ticketing Executive Ground Staff Ground Staff Supervisor Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Operation Ground Management
As an Air Ticketing Executive, you will be responsible for assisting customers with booking air tickets and providing exceptional service. Your role is vital in ensuring that travel arrangements run smoothly and efficiently.Key Responsibilities:- Booking Air Tickets: Assist customers in selecting and booking flights based on their travel needs, ensuring that all details are accurate and confirmed.- Customer Service: Provide excellent service by addressing customer inquiries, resolving issues, and offering travel advice to enhance their experience.- Reservation Management: Maintain and update flight reservations to reflect changes, cancellations, or special requests conveyed by customers.- Documentation: Ensure all necessary documentation is completed accurately for ticket issuance, refunds, and changes, preventing delays or misunderstandings.- Payment Processing: Handle the processing of payments for ticket bookings, ensuring transactions are completed securely and efficiently.- Market Knowledge: Stay informed about the latest airline schedules, travel regulations, and promotions to provide customers with the best options available.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial to minimize errors in bookings and documentation. A basic understanding of computer systems and reservation software is essential, along with the ability to learn quickly. Candidates are expected to be organized and work well under pressure, balancing multiple tasks and time-sensitive requests. A positive attitude and commitment to customer satisfaction will help you succeed in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Darbhanga
Airport Ground Staff Air Ticketing
As an Air Ticketing Staff member, you will play a crucial role in providing excellent service to customers seeking to book flights. You will work in a fast-paced environment where attention to detail and customer satisfaction are essential.Key Responsibilities:- Booking Tickets: Assist customers in booking flight tickets, ensuring that all details such as dates, destinations, and passenger information are accurately entered.- Issuing Tickets: Generate and issue electronic tickets to customers promptly after ticket booking, ensuring they meet the required standards and formats.- Customer Support: Address customer inquiries and provide support throughout the booking process, helping to resolve any issues or concerns they may have.- Processing Payments: Handle payment transactions for ticket bookings, ensuring that payments are processed securely and accurately.- Maintaining Records: Keep accurate and organized records of all bookings and transactions, which helps in tracking customer needs and resolving disputes effectively.- Coordinating with Airlines: Work closely with various airlines to obtain updated information about flight schedules, availability, and pricing.Required Skills and Expectations:The ideal candidate should have strong communication skills and a friendly demeanor to engage with customers effectively. Basic computer skills are necessary for using ticketing systems and managing bookings. Attention to detail is critical to ensure all information is correct, which helps in minimizing errors. Ability to work in a team and adapt to a fast-paced environment is essential, especially in handling customer queries efficiently. A positive attitude and willingness to learn will help in thriving in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Imphal
Back Office Assistant Passport Checking Ticket Booking Ticket Checking Staff Customer Support Man Management Air Hostess Computer Operator
As an Air Ticketing Staff member, you will be responsible for various tasks related to customer service and ticket sales in the airline industry. Your role is crucial in ensuring that travelers have a smooth booking experience.Key Responsibilities:- Ticket Reservations: Assist customers in booking flights, checking availability, and making changes to existing bookings, ensuring that all customer needs are met promptly.- Customer Support: Respond to customer inquiries via phone or in person, providing information about flight schedules, pricing, and special offers, which helps in enhancing customer satisfaction.- Processing Payments: Handle payment transactions for ticket purchases, issuing receipts and confirming bookings, ensuring accuracy and security in financial processes.- Documentation Management: Maintain and organize customer records, ticket confirmations, and transaction details for easy access and reference, which is vital for operational efficiency.- Collaborate with Airlines: Liaise with airline representatives to resolve issues regarding bookings or cancellations, ensuring that solutions are found quickly to maintain service quality.Required Skills and Expectations:Candidates should have completed at least the 12th grade. Excellent communication skills are essential, as you will interact with customers regularly. Basic knowledge of computers and ticketing software is preferred. A keen attention to detail is crucial for managing bookings accurately. Additionally, a friendly and approachable demeanor will help create a positive experience for customers. A willingness to learn and adapt in a fast-paced environment is important, especially for those with little to no prior experience.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Passport Checking Ticket Booking Ticket Checking Staff Ground Management Air Hostess Computer Operator Ticketing Executive
Urgent Hiring For Ground Staff Air-Ticketing Cabin CrewInterview Timing - 10am to 6pmSalary Package - 30k to 35k Job Location - Chennai Coimbatore, VijayawadaSkills - Computer OperatorWooerk Experience - Fasher & 1 Years
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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Patna
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are looking for an Airport Ticketing Executive to join our team in Patna. This is a full-time position suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. The role involves assisting customers with ticket bookings and providing excellent service.Key Responsibilities:1. Ticket Reservations: You will be responsible for booking flight tickets for customers, ensuring accurate and timely reservations according to their travel plans.2. Customer Assistance: You will assist customers with inquiries about flight schedules, ticket prices, and other travel-related queries, providing information clearly and courteously.3. Issue Tickets: You will generate and issue tickets after confirming bookings, verifying all details to avoid errors.4. Handle Payments: You will process payments for ticket purchases, ensuring compliance with financial procedures and maintaining accurate records.5. Problem Resolution: You will address and resolve customer issues related to bookings, cancellations, or changes in itineraries with patience and professionalism.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers. A strong understanding of computer systems and ticketing software is essential to perform the job efficiently. You should be detail-oriented to avoid mistakes in bookings and transactions. The ability to work in a fast-paced environment while remaining calm under pressure is important. A positive attitude and a readiness to assist customers will contribute to your success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated and friendly Ground Staff to join our team in Indore. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for helping others. Key Responsibilities:1. Passenger Handling: Assist passengers with check-in procedures, baggage drop, and boarding. Provide clear directions and information to ensure a smooth travel experience.2. Customer Service: Greet travelers warmly and address their inquiries. Help resolve any issues that may arise, ensuring that all passengers feel valued and supported.3. Baggage Management: Oversee the handling of luggage, ensuring it is safely loaded and unloaded from aircraft. Monitor baggage claims and assist passengers with lost luggage inquiries.4. Safety and Security: Follow airport safety and security protocols rigorously. Assist in maintaining a secure atmosphere by checking documents and monitoring passenger movements.5. Coordination with Teams: Work alongside other ground staff, security, and airline personnel to ensure efficient operations. Communicate effectively to facilitate smooth transitions for passengers.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have 0-2 years of experience in a customer-focused role. Strong communication skills are essential, along with a friendly demeanor and problem-solving abilities. The ability to work well under pressure while maintaining professionalism is vital. Team players who adapt quickly to changing circumstances will excel in this role.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aviation Security Grooming Air Ticketing Aircraft Maintenance Basic Computer Skills Aviation
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.
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  • Fresher
  • 4.3 Lac/Yr
  • Varanasi
Ticket Booking Air Ticketing Customer Relationship
Join our team as an Airport Ticketing Staff member in Varanasi Airport. This full-time position is ideal for freshers eager to start their careers in the aviation industry, and it involves engaging directly with customers at the airport.No Charges for this Job only documents based Hiring.Helpline Support Number-9643128230Key responsibilities include:- Ticket Sales: Assist customers in purchasing tickets for flights by providing information about routes, prices, and scheduling.- Check-in Support: Guide passengers through the check-in process, helping them with baggage handling and document verification to ensure a smooth journey.- Customer Service: Address inquiries and resolve issues related to ticketing, providing excellent service to enhance the passenger experience.- Record Keeping: Maintain accurate records of transactions and passenger details, ensuring all information complies with airline policies.Required skills and expectations:Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for handling ticket information accurately. Basic knowledge of computer systems and ticketing software is preferred but not mandatory for freshers eager to learn. A positive attitude, professional demeanor, and ability to work in a fast-paced environment are essential for success in this role. Applicants should have completed 12th grade and be ready to work from the office, engaging directly with passengers at the airport.
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Fresher hiring for Airport Operations Executive

Indigo Visa & Immigration Services

  • Fresher
  • 100.0 Lac/Yr
  • Australia
Airport Ground Staff Ground Staff Airport Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Ticketing Staff Ground Staff Supervisor Baggage Handler Cargo Handler Baggage Service Agent Baggage Service Executive Dispatcher Flight Engineer Flight Supervisor Flight Steward Flight Operator
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and customer satisfaction. Your responsibilities will include the following:- Customer Service: Assist passengers with inquiries, provide information about flights and airport services, and ensure a pleasant travel experience.- Check-in Assistance: Support the check-in process by guiding passengers, checking their documents, and ensuring they are at the correct boarding gate.- Baggage Handling: Ensure the safe and timely handling of passenger luggage, including loading and unloading, to maintain a smooth flow of operations.- Coordination with Staff: Work closely with various airport teams, including security, boarding, and ground staff, to facilitate efficient operations and address any issues that arise.- Emergency Response: Stay informed about safety protocols and procedures, and assist in emergency situations to ensure passenger safety and well-being.- Reporting Issues: Identify any operational problems, report them to the appropriate authorities, and work on solutions to prevent recurrence.To succeed in this role, you should be detail-oriented and possess excellent communication skills. A friendly demeanor and the ability to remain calm under pressure are essential. Freshers are welcomed, so a positive attitude and willingness to learn are key. You should also have basic computer skills and a good understanding of English to communicate effectively with both staff and passengers. Being adaptable and teamwork-oriented will help you thrive in this fast-paced environment.
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  • Fresher
  • 7.0 Lac/Yr
  • Siliguri
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play an important role in ensuring a smooth travel experience for passengers at the airport. Your primary responsibilities will include:- Ticket Sales: Handle ticket bookings for various airlines, ensuring passengers receive accurate information and assistance with their travel plans.- Customer Service: Provide friendly and professional service by addressing passenger inquiries and resolving any issues related to tickets and travel.- Check-In Support: Assist passengers during the check-in process to ensure they have the correct documentation and understand their travel itinerary.- Financial Transactions: Process payments for ticket purchases, refunds, and other services, ensuring accuracy in transactions and adherence to financial guidelines.- Information Update: Keep passengers informed about flight schedules, delays, and changes, ensuring they have the latest travel information.- Documentation Verification: Check travel documents such as passports and visas to confirm eligibility for travel and comply with airline regulations.To succeed in this role, you should possess good communication skills to interact effectively with passengers. Attention to detail is essential for accurate ticketing and transactions. Since this position is open to freshers, a willingness to learn and adapt in a fast-paced environment is important. Basic computer skills are necessary for managing ticketing systems. A positive attitude and a commitment to exceptional customer service will help ensure a pleasant experience for all travelers.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Maharana Pratap Nagar Ajmer
Air Ticketing Holiday Packages Hotel Booking Convincing Power Tours Travel
Recruitment Drive (Batch 2026) for the position of Tour Executive at Make My Bharat Yatra Pvt. Ltd.You may have already received a separate communication from our HR vendor team regarding this selection.Position: Tour Executive - (Work From Home)Key Responsibilities:1. Tour Packages Briefing: Provide complete information on destinations, itineraries, and pricing. Assist clients in selecting suitable packages based on their preferences and budget.2. Ticket Bookings: Manage flight, train, and bus bookings as per client requirements. Ensure timely and accurate ticket confirmations.3. Booking Confirmation: Coordinate with vendors and clients to confirm all travel arrangements. Share itineraries and accommodation details with clients.4. Booking Cancellations & Rescheduling: Handle cancellations, refunds, and reschedules as per company policy. Ensure smooth coordination with service providers and clients.5. Customer Support: Address customer queries via phone, email, or chat promptly and professionally. Resolve any issues related to bookings or travel arrangements.6. Documentation & Reporting: Maintain accurate records of all bookings and client communications. Prepare and submit regular reports on operations and customer feedback.
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  • 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Direct Sales Tours Travel Travel Agency Tour Packages Holiday Packages Air Ticketing Travel Requirement Travel Sales Convincing Power
As a Travel Consultant, you will play a vital role in helping clients plan and book their travel arrangements. Your commitment to providing excellent service and attention to detail will ensure a positive experience for every traveler.Key Responsibilities:- Client Interaction: Communicate with clients to understand their travel needs and preferences, providing personalized solutions that cater to their specific requirements.- Travel Planning: Design and create detailed travel itineraries, including flights, hotels, transportation, and activities based on client interests and budgets.- Booking Management: Handle all aspects of travel bookings, ensuring accuracy and timely confirmations while managing travel-related documentation.- Problem Resolution: Address any issues or changes that arise during the booking process or while clients are traveling, ensuring smooth resolutions to enhance client satisfaction.- Market Research: Stay updated on travel trends, destinations, and new services to offer clients the best recommendations and choices.Required Skills and Expectations:- Candidates should possess a degree in B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, or have completed a vocational course or professional degree related to travel and tourism.- Strong communication skills are essential for effectively engaging with clients, listening to their needs, and conveying information clearly.- Organizational abilities are a must, as you will manage multiple bookings and itineraries simultaneously.- A passion for travel and knowledge of various destinations is crucial for providing insightful recommendations.- Candidates should be comfortable working in an office environment, collaborating with colleagues, and maintaining a customer-focused mindset.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Lucknow
Computer English Air Ticketing Visa Filling ONLINE FORM FILLING
We are looking for a dedicated Ticketing Officer to manage and assist with ticketing processes. This role is ideal for individuals eager to start their careers in ticketing and customer service.Key Responsibilities:- Ticket Booking: Handle online ticket reservations for travel, events, and accommodations. Ensure that all bookings are accurate and confirm details with customers.- Customer Support: Assist customers by answering their inquiries and resolving issues related to ticket bookings. Provide timely and helpful information to enhance customer satisfaction.- System Management: Use ticketing software and systems to track and manage bookings. Maintain organized records to ensure efficient retrieval of customer information and ticket details.- Payment Processing: Manage financial transactions related to ticket sales, ensuring that payments are processed accurately and securely.Required Skills and Expectations:Candidates should have completed their 12th grade and have excellent communication skills in English and Hindi. A basic understanding of computer operations and familiarity with ticketing software is preferred. Strong attention to detail is crucial to avoid errors in bookings. Additionally, candidates should demonstrate the ability to work independently, manage time effectively, and remain calm under pressure. Adaptability and a willingness to learn about the ticketing industry will help in providing exceptional service to customers. Those with 0 to 2 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jaipur
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and providing excellent service to customers. Your primary responsibilities will include the following:- Book Flights: Handle reservations and issue air tickets by coordinating with airlines and travel aggregates to ensure customers get the best deals.- Customer Assistance: Provide assistance to customers regarding ticket bookings, cancellations, and changes, ensuring that all inquiries are handled promptly and professionally.- Maintain Records: Keep accurate records of all transactions and ticketing controls for accountability and future reference.- Ticket Pricing: Stay updated on air ticket prices and promotions to advise customers appropriately and enhance their travel experience.- Collaboration with Airlines: Work directly with various airlines to resolve any ticketing issues and ensure smooth operations.- Problem Resolution: Address customer complaints and resolve ticketing issues efficiently, ensuring a high level of customer satisfaction.To be successful in this role, you should have strong communication and customer service skills, enabling you to interact effectively with clients. Attention to detail is essential for managing bookings accurately and resolving discrepancies. A basic understanding of ticketing systems and travel industry processes is preferred but not mandatory, as training will be provided. Being a team player and possessing good organizational skills will help you thrive in this fast-paced environment. A positive attitude and willingness to learn are key attributes for this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Air Ticketing Executive Ground Operations Staff Ground Management Airport Executive Front Desk Officer Cabin Crew Ground Staff Manager Airport Ground Staff Airport Manager Customer Service Executive Airport Operations Executive
As an Airport Ground Staff member in Bangalore, you will play a crucial role in ensuring smooth airport operations and excellent customer service.Key Responsibilities:- Passenger Check-in: Assist passengers with the check-in process, verify their travel documents, and issue boarding passes to facilitate a seamless travel experience.- Baggage Handling: Ensure safe loading and unloading of luggage, and assist passengers in locating their baggage, maintaining the security and integrity of all checked items.- Customer Assistance: Provide information and support to travelers regarding flight schedules, directions within the airport, and any inquiries to enhance customer satisfaction.- Emergency Response: Be prepared to manage emergencies, including assisting passengers during evacuations or other urgent situations to maintain safe airport operations.- Coordination with Airlines: Work closely with airlines and other airport staff to handle flight arrivals and departures efficiently, ensuring timely communication and collaboration.Required Skills and Expectations:- Communication Skills: You should possess strong verbal communication skills to effectively interact with passengers and team members clearly and courteously.- Customer Service Orientation: A friendly attitude and the ability to assist and resolve passenger issues are essential, as providing excellent service is a priority.- Teamwork: Ability to work well with colleagues from diverse backgrounds and collaborate on tasks to ensure all operations run smoothly.- Organizational Skills: Strong organizational abilities are important to manage tasks efficiently and handle multiple responsibilities during busy periods. - Flexibility: A willingness to work varied hours, including weekends and holidays, is expected, as airport operations run 24/7.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhopal
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
Join our team as a Cabin Crew member based in Bhopal, India. Your main responsibilities will include ensuring the safety and comfort of passengers during flights, serving food and beverages, and providing exceptional customer service.As a Cabin Crew member, you will be responsible for conducting pre-flight safety checks, assisting passengers with boarding and disembarking, and responding to any passenger requests or emergencies promptly. Additionally, you will be required to communicate effectively with the flight crew and follow all safety protocols and procedures.The ideal candidate for this role must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and a strong commitment to customer service. A high school diploma or equivalent is required for this position, and no previous experience in the airline industry is necessary, as full training will be provided. The successful candidate will be adaptable, professional, and willing to work flexible hours.
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  • 3 - 5 yrs
  • 4.5 Lac/Yr
  • Kochi
Communication Sales Air Ticketing Airline Customer Service Representative
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Lucknow
Air Ticketing Customer Relationship
As an Airport Ticketing Staff member in Lucknow, you will play a crucial role in ensuring travelers have a smooth experience as they embark on their journeys. This position is perfect for individuals looking to start or grow their career in the aviation industry.Key Responsibilities:- Ticket Booking: Assist passengers in purchasing tickets, whether online or in-person, ensuring accurate information about flights and fares.- Customer Service: Provide exceptional support to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process while maintaining a friendly demeanor.- Check-In Assistance: Help passengers during the check-in process by ensuring they have the necessary documents and guiding them to the appropriate counters.- Payment Processing: Handle various payment methods securely and efficiently, ensuring that transactions are recorded accurately.- Flight Information Updates: Keep passengers informed about flight schedules, delays, and cancellations, ensuring they are aware of changes that may affect their travel plans.Required Skills and Expectations:Candidates should have at least completed their 10th grade and be willing to learn and adapt in a fast-paced environment. Attention to detail and strong communication skills are essential, as you will interact with diverse passengers. A positive attitude, patience, and the ability to work effectively in a team are also important qualities for this role. Previous experience is not required, making it an ideal position for freshers or those with up to six years of experience.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ground Staff Airport Ticketing
We are seeking a motivated Air Ticketing Executive to join our team in Patna. This entry-level position is ideal for individuals looking to start their career in the travel industry. You will be responsible for assisting customers with flight bookings and providing excellent service.Key Responsibilities:1. Flight Bookings: Assist customers in selecting and booking flights based on their preferences, ensuring all details are accurate and confirmed.2. Customer Service: Address inquiries and provide support related to ticketing, including changes, cancellations, and refunds. Your goal is to resolve issues efficiently and professionally.3. Source Information: Collect and maintain up-to-date information about flight schedules, fares, and airline policies to provide accurate advice to customers.4. Payment Processing: Handle payments securely and accurately, ensuring that all transactions are recorded correctly for accounting purposes.5. Collaboration: Work closely with other team members and departments to ensure smooth operations and a positive customer experience. Required Skills and Expectations:Candidates should have at least a 10th-grade education and be willing to learn about the air travel industry. Strong communication skills are essential for interacting with customers and colleagues. Attention to detail is crucial to ensure accuracy in bookings and payment processing. We value individuals who are eager to provide outstanding customer service and can work well in a team-oriented environment. Prior experience in ticketing or customer service is a plus but not necessary.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Airport Ground Staff Airport Ticketing
As an Air Ticketing Executive, you will be responsible for facilitating the booking of flights and managing ticketing operations. Your role is crucial in providing excellent service to customers looking to travel. Key Responsibilities:- Book Flight Tickets: Process customer requests for flight reservations accurately, ensuring details such as date, time, and passenger information are correct.- Manage Customer Inquiries: Respond to customer queries regarding flight availability, pricing, and travel policies through various communication channels.- Issue Tickets: Prepare and issue e-tickets after confirming the booking details, ensuring customers receive accurate travel documents promptly.- Handle Cancellations and Refunds: Manage customer requests for cancellations or refunds, processing these according to company policies and procedures.- Maintain Records: Keep detailed records of bookings, cancellations, and customer communications to ensure data accuracy and aid in reporting.- Stay Updated on Travel Regulations: Keep informed about current travel laws, airline agreements, and industry trends to provide customers with relevant information.Required Skills and Expectations:Candidates should have a minimum educational qualification of a 10th pass. Basic knowledge of computer systems and proficiency in handling booking software are essential. Excellent communication skills are crucial for interacting with customers and providing them with clear information. Basic problem-solving abilities will help you address customer concerns efficiently. A proactive attitude and willingness to learn will be highly valued, especially for those new to the role. A strong focus on customer service is essential to succeed in this position.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Ranchi
Airport Ground Staff Airport Ticketing
We are looking for an enthusiastic Air Ticketing Executive in Ranchi, India. This entry-level position is perfect for individuals eager to start a career in the travel industry.Key Responsibilities:1. Ticket Booking and Management: Handle the booking and cancellation of airline tickets for customers while ensuring accuracy and adherence to company policies.2. Customer Service: Assist customers with inquiries regarding flight schedules, pricing, and travel rules to provide excellent support throughout their travel process.3. Documentation: Maintain organized records of ticket transactions and customer communications to ensure easy access and compliance with regulations.4. Coordination with Airlines: Communicate efficiently with airline representatives to resolve any issues related to ticketing and provide timely updates to customers.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass and should not need any prior experience, making this role suitable for freshers. A keen interest in travel, good communication skills, and the ability to work in a fast-paced environment are essential. Proficiency in the English language will be a plus. Furthermore, candidates should demonstrate a strong attention to detail and the ability to manage multiple tasks efficiently. A customer-oriented attitude is crucial, as you will be the first point of contact for clients seeking travel assistance.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking
We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. Ticket Reservations: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. Customer Service: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. Documentation Handling: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. Payment Processing: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. Coordination with Airlines: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are looking for a dedicated Airport Ticketing Agent to join our team in Patna. The ideal candidate will be responsible for providing excellent customer service while assisting passengers with ticket purchases and inquiries.- Ticket Sales: Assist passengers in booking tickets for domestic and international flights, ensuring accuracy in all transactions and offering recommendations as needed.- Customer Assistance: Respond to customer inquiries regarding flight schedules, ticket prices, and travel regulations, providing accurate information to enhance customer experience.- Check-in Support: Help passengers with check-in procedures, including issuing boarding passes and handling baggage claims, ensuring a smooth process for travelers.- Problem Resolution: Address any issues or concerns raised by customers, including changes to bookings or flight delays, by providing effective solutions in a timely manner.- Payment Processing: Handle cash, credit, and debit transactions securely while maintaining complete records of sales and financial transactions.To succeed in this role, candidates should have strong communication skills and a friendly attitude to effectively interact with diverse passengers. Attention to detail is crucial for managing tickets and handling sensitive information. Basic computer skills and the ability to operate ticketing systems will also be essential. We welcome applicants with a minimum education level of 10th grade and encourage freshers eager to start their career in the aviation industry. A positive team player mindset is expected, as well as a willingness to learn and adapt to new challenges.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- Ticket Sales: Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- Customer Assistance: Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- Documentation Management: Handle necessary travel documents and ensure all information is accurate and up to date.- System Updates: Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- Conflict Resolution: Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.
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Tour Executive Fresher

Make My Bharat Yatra Pvt Ltd

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Amrutdham Nashik
Customer Care Hotel Booking Air Ticketing Holiday Packages Tours Travel
We are pleased to inform you that you have been shortlisted through our companys Recruitment Drive (Batch 2026) for the position of Tour Executive at Make My Bharat Yatra Pvt. Ltd.You may have already received a separate communication from our HR vendor team regarding this selection.Position: Tour Executive - (Work From Home)Key Responsibilities:1. Tour Packages Briefing: Provide complete information on destinations, itineraries, and pricing. Assist clients in selecting suitable packages based on their preferences and budget.2. Ticket Bookings: Manage flight, train, and bus bookings as per client requirements. Ensure timely and accurate ticket confirmations.3. Booking Confirmation: Coordinate with vendors and clients to confirm all travel arrangements. Share itineraries and accommodation details with clients.4. Booking Cancellations & Rescheduling: Handle cancellations, refunds, and reschedules as per company policy. Ensure smooth coordination with service providers and clients.5. Customer Support: Address customer queries via phone, email, or chat promptly and professionally. Resolve any issues related to bookings or travel arrangements.6. Documentation & Reporting: Maintain accurate records of all bookings and client communications. Prepare and submit regular reports on operations and customer feedback.Compensation & Benefits CTC: 35,000 - 40,000 (depending on qualifications and experience)Additional Benefits: Medical coverage, accommodation, and transportation facilities.Document Verification To proceed further, please submit the following documents for verification:10th Marksheet12th MarksheetDiploma / Bachelors / Masters Degree in Tourism (First Division, No Backlogs)PAN CardAadhaar CardRecent Passport-size PhotographCOVID-19 Vaccination CertificateAfter successful document verification and interview clearance, the company will issue the final offer letter.Contact DetailsHR Helpline: +91 8796122314Corporate Office: D-59, D-Block, Sector 63, Noida, Delhi NCR - 201301Official Email: hr@makemybharatyatra.comHelpline (Alternate): +91 120 422 3100Note: Make My Bharat Yatra Pvt. Ltd.does not charge any fees for recruitment or interviews.All official communications, including offer letters,will be sent only from the companys official email domain.If you receive any request for payment, please report it immediately tohr@makemybharatyatra.com or call +91 98719 80066.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kannur
Air Ticketing Executive Passport Checking Staff Customer Care Executive Ground Handling Staff Ground Staff Airport Operations Executive Airport Manager Front Desk Executive Customer Support Passengers Handling Cabin Crew
As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.Key Responsibilities:- Ticket Booking: Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- Customer Support: Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- Record Keeping: Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- Payment Processing: Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- Change Management: Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- Coordination with Airlines: Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Passport Checking Staff Customer Care Executive Ground Staff Airport Operations Executive Airport Manager Passengers Handling
As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:Key Responsibilities:- Ticket Booking: Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- Customer Assistance: Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- Fare Inquiries: Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- Documentation Handling: Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- Problem Resolution: Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.Required Skills and Expectations:- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Ground Staff Cabin Crew Flight Steward Air Hostess Flight Attendant Aircraft Maintenance Air Cargo Airport Representative
Ground Staff are responsible for managing passenger services and ensuring smooth airport operations before, during, and after flights. They assist passengers with check-in, boarding, baggage handling, and provide support to ensure safety, comfort, and efficiency at the airport. Key Responsibilities: Passenger Handling:Assist passengers during check-in and boarding processesVerify travel documents (tickets, ID, visa)Issue boarding passes and baggage tagsProvide information about flight schedules, delays, and gates Baggage Handling:Ensure proper tagging and handling of luggageAssist with lost, delayed, or damaged baggage claimsCoordinate with baggage services team Boarding & Departure:Guide passengers to boarding gatesMake announcements for boarding and flight updatesEnsure smooth and timely boarding procedures Customer Service:Handle passenger queries and complaints professionallyAssist elderly passengers, children, and passengers with disabilitiesProvide special assistance services (wheelchairs, priority boarding) Safety & Security:Follow airport safety regulations and security protocolsReport suspicious activities or safety concernsCoordinate with security personnel when required Coordination:Work with airline crew, ground handling agencies, and airport authoritiesEnsure compliance with airline policies and aviation standards Qualifications:Minimum: 12th Pass or GraduateDiploma/Certification in Aviation / Hospitality / Travel & Tourism (preferred) Experience:Freshers can apply0-3 years experience preferred in aviation, hospitality, or customer service Skills Required:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityBasic computer knowledgeAbility to work in a fast-paced environmentTeamwork and coordination skillsProfessional appearance and grooming Technical Skills:Basic computer systems for check-in and boardingKnowledge of airline procedures and airport operationsFamiliarity with boarding systems and passenger handling software Working Conditions:Rotational shifts (including nights, weekends, and holidays)Standing for long hoursAirport-based work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • Fresher
  • 4.3 Lac/Yr
  • Chandigarh
Air Ticketing Customer Relationship Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Chandigarh Airport. This position is ideal for fresh graduates with a passion for customer service and travel.No Charges for this Job only documents based Hiring.Helpline Support Number-9643128230As an Airport Ticketing Executive, your key responsibilities will include:- Ticket Reservations: Assist customers in booking flight tickets while provide accurate information on flight schedules, prices, and travel requirements.- Customer Support: Address customer inquiries and resolve issues related to bookings, cancellations, and flight changes in a helpful and friendly manner.- Documentation Handling: Manage and maintain accurate records of all ticket transactions, ensuring compliance with airline policies and regulations.- Payment Processing: Process customer payments securely and efficiently, ensuring completion of transactions with attention to detail.- Coordination with Airlines: Liaise with various airlines to confirm bookings and obtain necessary updates on flight availability and policies.To succeed in this role, candidates should have strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential for managing ticketing documents and records accurately. A proactive attitude and a good understanding of customer service principles will be beneficial. Comfort with technology and basic computer skills are required for using ticketing software and handling transactions. This full-time position requires candidates who are ready to work from the office and can adapt to a dynamic environment. Passion for travel and eagerness to learn about the airline industry will enhance your contribution to the team.
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  • Fresher
  • 4.3 Lac/Yr
  • Kanpur
Airport Ticketing Ground Staff Activities
We are looking for dedicated Airport Staff to join our team in Kanpur. This is a full-time position suited for freshers who have completed their 12th grade. The role involves a variety of tasks to ensure smooth airport operations and excellent customer service.Key Responsibilities:- Customer Interaction: Welcome passengers at different points in the airport, assisting them with check-in, boarding, and inquiries to create a positive experience.- Luggage Assistance: Help passengers with their luggage, ensuring it is handled safely and efficiently, and direct them to the appropriate check-in areas.- Security Checks: Support security personnel in screening passengers and their belongings to maintain safety standards in the airport environment.- Lost and Found Management: Assist with managing lost items by registering them and guiding passengers on how to retrieve their belongings.- Information Dissemination: Provide accurate information regarding flight schedules, gates, and airport services to help passengers navigate the terminal easily.Required Skills and Expectations:- Effective communication skills in English and Hindi to engage clearly with passengers and colleagues.- Strong customer service orientation, showing empathy and professionalism in every interaction.- Ability to work in a fast-paced environment, managing multiple tasks efficiently while keeping a calm demeanor.- Team player mentality, collaborating with other airport staff to ensure smooth and effective operations.- Willingness to work flexible hours, including weekends and holidays, as needed by airport schedules.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Visakhapatnam
Passport Checking Air Ticketing Ground Operation Man Management Ticketing Executive
Urgent Hiring For Air-TicketingInterview Timing 10am to 6pmSalary Package 30k to 35kJob Location - VisakhapatnamSkills -Back Office, Ground Staff
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kochi
Offline Data Entry Computer Operator Ticketing Executive Ground Staff Executive Customer Care Ticket Booking Ticket Checking Staff Man Management
We are looking for an Air Ticketing Staff member to join our team in Kochi. The ideal candidate will assist in ticketing operations and provide excellent customer service to travelers. Key Responsibilities:- Ticket Booking: Handle the reservation and booking of airline tickets for customers, ensuring accuracy and attention to detail. - Customer Assistance: Provide information and assistance to customers regarding flight options, prices, and travel schedules to help them make informed decisions. - Payment Processing: Manage payment transactions for ticket sales, ensuring that all financial processes are completed accurately and securely. - Data Entry: Maintain and update records in the booking system to ensure all customer information is current and easily accessible. - Problem Resolution: Address any issues or changes related to bookings, such as cancellations or rescheduling, to ensure a smooth customer experience. - Coordination with Airlines: Communicate with airlines and other stakeholders to stay updated on flight availability, changes, and promotions. Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. Previous experience in air ticketing is an advantage, but not mandatory. Strong communication skills are essential, as you will interact with various customers and team members daily. The ability to work well under pressure is important, along with attention to detail in booking and processing transactions. Proficiency in computer operations and familiarity with booking systems will be beneficial. A customer-oriented attitude and willingness to learn are expected.
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Hyderabad
Passport Checking Ticket Booking Ticket Checking Staff Customer Care Man Management Air Hostess Ground Operation Ticketing Executive Baggage Handler
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pm Salary Package - 30k to 35kJob Location - Hyderabad Work Experience - Fresher & 3 Years
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
We are seeking a motivated Air Ticketing Executive to join our team in Dhanbad. The ideal candidate will have a passion for travel and customer service, providing comprehensive ticketing solutions to our clients.Key Responsibilities:- Manage Bookings: Handle flight reservation requests from customers, ensuring all details are accurately processed and confirmed.- Issue Tickets: Prepare and issue airline tickets, ensuring compliance with established guidelines and procedures.- Customer Support: Assist customers with inquiries regarding flight schedules, fares, and travel regulations, offering a pleasant and informative experience.- Handle Payments: Process payment transactions related to ticket bookings, ensuring accuracy in billing and record-keeping.- Maintain Records: Keep detailed records of ticket sales and customer interactions, aiding in seamless future communication and service development.- Stay Updated: Continuously learn about the airline industry, including new routes and promotional offers, to provide informed recommendations to customers.Required Skills and Expectations:- Candidates should have completed at least their 10th grade education. A background in travel or hospitality is a plus but not mandatory.- Strong communication skills are essential for effective interaction with customers and team members.- Basic knowledge of computer operations and proficiency in using ticketing software is preferred.- A keen eye for detail is necessary to ensure accuracy in bookings and ticketing.- The ideal candidate should be able to work in a fast-paced environment and handle multiple tasks efficiently. - Flexibility in work hours is expected to meet the demands of the travel industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. This position is based in Bhubaneswar and is open to candidates with up to 1 year of experience.Key Responsibilities:- Customer Assistance: Help customers with inquiries related to air tickets, providing clear information on routes, schedules, and prices.- Ticket Booking: Process ticket bookings for clients using the companys booking system, ensuring accuracy and efficiency to enhance customer satisfaction.- Flight Changes and Cancellations: Manage changes and cancellations for existing reservations, coordinating with airlines to secure the best options for customers.- Payment Processing: Handle payment transactions securely and efficiently, ensuring compliance with company policies and customer confidentiality.- Record Keeping: Maintain and update customer records and ticketing data accurately in the system, ensuring all information is current and correct.- Problem-Solving: Address any issues or complaints raised by customers regarding their bookings and provide timely solutions.Required Skills and Expectations:Candidates should possess a strong customer service orientation, with the ability to communicate effectively and clearly. Attention to detail is essential for accurate ticketing and record-keeping. Basic knowledge of airline operations and ticketing systems is a plus, though training will be provided. A team-oriented mindset and willingness to learn will greatly benefit the applicant. Flexibility in work hours may be necessary as ticketing demands can change. An education level of at least 10th grade is required.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
We are looking for a detail-oriented Air Ticketing Executive to join our team in Guwahati. This role is ideal for freshers or those with minimal experience who are eager to learn about the travel industry and assist customers with their flight bookings.Key responsibilities include:- Ticket Booking and Management: You will assist customers in booking air tickets by checking flight availability, processing payments, and confirming reservations.- Customer Service: Providing excellent customer service by answering queries related to flight schedules, prices, and travel policies, ensuring that customers have a smooth booking experience.- Fare Calculation: Accurately calculating ticket fares, including taxes and fees, to provide customers with transparent pricing and options.- Document Verification: Ensuring all travel documents are in order and meet airline requirements, helping to avoid any issues during travel.- Problem-Solving: Addressing customer concerns and complaints promptly, finding solutions to issues related to bookings, cancellations, and changes.Candidates must be comfortable working in an office environment and possess strong communication skills to effectively interact with customers. A keen eye for detail, basic computer skills, and the ability to work under pressure are essential. While prior experience is not required, a passion for the travel industry and eagerness to learn will be highly valued.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for committed and enthusiastic Ground Staff to join our team in Gwalior, India. This entry-level position is perfect for individuals who enjoy working in a dynamic environment and are eager to start their careers in the aviation industry.Key Responsibilities:1. Customer Service: Provide excellent service to passengers, including check-in assistance, boarding processes, and answering inquiries with a friendly attitude.2. Luggage Handling: Safely manage luggage, ensuring it is loaded and unloaded correctly while maintaining the highest safety standards.3. Ground Operations Support: Assist in various operational tasks, such as preparing boarding gates and conducting pre-flight checks to ensure everything runs smoothly.4. Communication: Collaborate effectively with team members and communicate important information to passengers regarding flights, delays, or gate changes.Required Skills and Expectations:Candidates must have completed their 12th grade and should ideally have 0 to 2 years of experience in a similar role. Good communication skills in both English and Hindi are essential. Applicants should be punctual, reliable, and exhibit a positive attitude toward teamwork. The ability to work under pressure and adapt to changing situations is crucial, as you will be part of a fast-paced environment. A strong commitment to safety and a friendly demeanor when interacting with passengers will contribute significantly to your success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff members to join our team in Bhopal. This entry-level position is ideal for individuals who have completed their 12th grade and are eager to start a career in the aviation industry. You will play a crucial role in ensuring smooth operations at the airport.Key Responsibilities:1. Customer Service: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring a positive travel experience.2. Baggage Handling: Safely manage passenger luggage, including loading and unloading from aircraft, while adhering to safety protocols.3. Safety Compliance: Follow all safety regulations and procedures to ensure the security of passengers and staff during airport operations.4. Information Assistance: Provide essential information to passengers regarding flight schedules, gate changes, and other travel-related inquiries.5. Team Collaboration: Work effectively with other ground staff and airport teams to ensure efficient operations and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to assist passengers effectively. Attention to detail and the ability to handle stressful situations calmly are essential. A willingness to learn and a team-oriented attitude are crucial for success in this role. Flexibility in working hours is important, as shifts may vary based on flight schedules. A positive attitude and a passion for customer service will set you apart in this exciting role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated Ground Staff to support our operations in Kanpur. This role is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. As a Ground Staff member, you will play a vital role in ensuring smooth airport operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.2. Customer Service: Provide information and support to passengers regarding flight schedules, baggage policies, and general inquiries, ensuring a pleasant travel experience.3. Baggage Handling: Manage the loading and unloading of luggage, making sure that all bags are handled with care and delivered to the right flights on time.4. Safety and Security: Monitor the airport area for safety, assisting in the enforcement of security protocols to ensure a safe environment for passengers and staff.5. Coordination with Teams: Work closely with other ground staff and departments to ensure timely flight operations and smooth transitions for passengers.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly attitude to interact with passengers and team members effectively. A strong focus on customer service is essential to handle inquiries and resolve issues promptly. Additionally, candidates must be reliable, punctual, and able to work in a fast-paced environment. A positive mindset and adaptability are key to succeeding in this role.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
Join our team as an Air Ticketing Executive in Guwahati. In this full-time role, you will play a crucial part in the travel process by assisting customers with their flight bookings. Key Responsibilities:- Booking Flights: You will help customers find and book flights that meet their needs and preferences, ensuring a smooth booking experience. - Managing Reservations: You will maintain accurate records of bookings and changes, keeping customer information organized and up-to-date. - Providing Customer Support: You will answer inquiries related to flight details, ticket prices, and travel policies, offering friendly and knowledgeable assistance.- Processing Payments: You will handle payment transactions meticulously, ensuring all financial aspects of reservations are processed correctly.- Handling Cancellations: You will assist customers with cancellations or changes to their bookings and provide information on potential fees or policies involved.Required Skills and Expectations:- Basic understanding of flight booking systems and ticketing processes is preferred but not mandatory for fresh candidates.- Strong communication skills, both verbal and written, are essential for customer interaction and support.- Attention to detail is important to ensure accuracy in bookings and customer information.- A proactive attitude and a willingness to learn about the travel industry will help you succeed in this role.- Ability to work in a fast-paced environment and handle multiple tasks efficiently is necessary. If you meet these criteria and are eager to start your career in travel, we encourage you to apply.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Durgapur
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. This position is ideal for individuals who are passionate about the travel industry and eager to begin their career.Key Responsibilities:- Ticket Booking: Handle flight reservations efficiently, ensuring that customer requests are met with accuracy and promptness.- Customer Assistance: Provide excellent service by addressing customer inquiries and resolving issues related to flight bookings.- Documentation: Prepare and manage necessary travel documents, including itineraries and boarding passes, ensuring compliance with airline policies.- Payment Processing: Process payments securely and accurately, maintaining records of transactions for both customers and the agency.- Coordinating with Airlines: Work closely with airline representatives to stay updated on flight schedules and any changes that may affect bookings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and handle their inquiries.- Attention to Detail: Ability to pay attention to technical details, ensuring accuracy in bookings and documentation.- Customer Service Orientation: A passion for providing excellent service, helping customers feel valued and satisfied with their experience.- Basic Computer Skills: Familiarity with computers and basic software is necessary for managing bookings and administrative tasks.- Team Player: Ready to collaborate with colleagues in a team-oriented environment to achieve shared goals.This role suits individuals who possess enthusiasm for travel and are eager to learn in a supportive office environment.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, your primary responsibility will be to assist customers with booking flight tickets and provide them with excellent service. You will work in a fast-paced environment where attention to detail and strong communication skills are essential. Key Responsibilities:- Booking and Issuing Tickets: You will handle the entire process of booking air tickets for customers, ensuring all details are accurate to avoid any issues during travel.- Customer Support: You will answer customer queries regarding flights, prices, and itineraries. Its important to provide clear and helpful information to enhance customer satisfaction.- Managing Reservations: You will update and manage customer bookings in the database, making modifications as needed to fit their travel plans.- Payment Processing: You will assist customers in processing payments for their tickets, ensuring secure transactions and handling any payment-related queries.- Coordinating with Airlines: You will communicate with various airlines to resolve any issues related to bookings and ensure smooth operations.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and providing support.- Basic computer skills, including familiarity with booking software and databases, are necessary for handling ticketing processes.- Attention to detail is crucial; you will need to ensure all information entered is correct.- A team-oriented mindset is important to work effectively with colleagues and superiors.- Customers may have different needs, so being adaptable and patient will help you succeed in this role.
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Hiring Fresher - Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Service Aircraft Maintenance Aviation Security Aviation Air Ticketing Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Grooming
We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. Check-In Assistance: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. Baggage Handling: Your role will involve managing passengers
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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Air Ticketing Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for enthusiastic Airport Ticketing Staff to join our team in Kolkata. This entry-level position is ideal for those who enjoy working in a fast-paced environment and helping travelers.As an Airport Ticketing Staff member, your key responsibilities will include:- Ticket Sales and Information: You will assist customers in purchasing tickets, providing them with accurate information regarding flight schedules, prices, and available services.- Customer Assistance: You will help travelers with their inquiries and ensure they have a positive experience at the airport. This includes addressing their concerns and providing necessary support.- Check-in Support: You will guide customers through the check-in process, ensuring they are aware of luggage requirements and boarding procedures.- Reservation Management: You will handle reservation changes and cancellations, ensuring that all modifications are processed correctly in the system.To be successful in this role, candidates are expected to possess good communication skills and a friendly demeanor. Strong attention to detail is crucial, as you will be managing sensitive customer information. Basic computer skills for handling booking software and administrative tasks are also necessary. A proactive and customer-focused attitude will be important, as you will be the first point of contact for many travelers. This is a full-time position that requires you to work from the office, providing an opportunity to grow in the travel and hospitality industry.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Mumbai
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are passionate about travel and customer service, with 0 to 5 years of experience.Key Responsibilities:- Ticketing Services: Provide ticketing services for various airlines and ensure accurate bookings while adhering to airline policies and procedures.- Customer Assistance: Assist passengers with inquiries, changes, and cancellations, ensuring a pleasant experience through effective communication and problem-solving skills.- Check-in Support: Help travelers during the check-in process, ensuring all procedures are followed to facilitate a smooth boarding experience.- Documentation Handling: Manage necessary travel documents and ensure all information is accurately recorded in the system, including passenger details and travel itineraries.- Collaboration: Work closely with airline representatives, travel agents, and other airport personnel to resolve issues and improve service delivery.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass and be willing to work full-time in an office environment. Strong communication skills in English and other languages are essential. Candidates should be detail-oriented, able to manage multiple tasks effectively, and demonstrate a positive attitude toward customer service. A basic understanding of ticketing software and procedures will be an advantage, though training will be provided. Being proactive, approachable, and well-organized will greatly contribute to success in this role.
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  • 0 - 5 yrs
  • 16.0 Lac/Yr
  • Varanasi
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are looking for an Airport Ticketing Executive in Varanasi, India, to assist travelers with ticket purchases and flight inquiries. This role is perfect for individuals who are passionate about customer service and have a keen interest in the travel industry. Key Responsibilities:1. Ticket Sales: Assist customers in purchasing airline tickets, ensuring they have the best options that meet their travel needs.2. Customer Support: Address inquiries from travelers regarding flight schedules, ticket pricing, and baggage policies, providing clear and accurate information.3. Reservations Management: Manage flight bookings and cancellations, ensuring all changes and updates are handled efficiently.4. Payment Handling: Process payments for ticket purchases and provide customers with receipts and confirmations.5. Problem Resolution: Handle any issues or complaints from customers professionally and seek to resolve them as swiftly as possible.Required Skills and Expectations:Candidates should have a minimum education of 12th pass, and previous experience in ticketing or customer service is preferred but not mandatory. Strong communication skills are essential, with the ability to interact positively with diverse customers. Attention to detail is crucial in managing flight details and transactions accurately. Candidates should also possess basic computer skills for handling booking systems and customer inquiries efficiently. A proactive attitude and a willingness to learn about the aviation industry are highly valued.
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  • 0 - 5 yrs
  • 18.0 Lac/Yr
  • Gurgaon
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- Ticket Booking and Issuance: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- Customer Service: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- Flight Information Management: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- Reporting and Documentation: Maintain accurate records of transactions and generate reports as needed for daily operations.- Collaboration: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Air Ticketing Executive Airport Ticketing Executive Ground Staff Ground Staff Supervisor Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Operation Ground Management Ground Manager Ground Hostess Passport Checking Officer
As an Air Ticketing Executive, you will play a vital role in managing ticket sales and customer inquiries related to travel. Your primary responsibilities will include:- Booking Flights: You will assist customers in selecting and booking flights based on their preferences and requirements, ensuring all details are accurately entered into the system.- Customer Service: Providing excellent customer support by addressing queries and resolving issues related to ticketing, cancellations, and flight changes.- Ticketing Procedures: Familiarizing yourself with ticketing software and procedures to process flight reservations effectively while adhering to company policies.- Fare Quotations: You will provide customers with competitive fare options and help them understand the various pricing structures available.- Record Management: Maintaining accurate records of transactions and passenger information to support smooth operations and comply with regulations.- Collaboration: Working closely with airlines and travel agents to ensure all tickets are issued correctly and any changes are communicated promptly.For this role, you are expected to have effective communication skills, both verbal and written, to interact confidently with customers. Attention to detail is crucial for processing bookings accurately. A positive attitude and willingness to learn will help you succeed in a fast-paced environment. Experience in ticketing or the travel industry is a plus but not mandatory, as you will be provided with training. Proficiency in using computers and ticketing software will enhance your performance in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff Avionics Aviation
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff
As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.Key Responsibilities:- Check-in Assistance: Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.- Customer Service: Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.- Luggage Handling: Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.- Safety Compliance: Follow safety procedures and regulations to maintain a secure environment for passengers and staff.- Communication with Crew: Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.- Emergency Response: Be prepared to assist in emergency situations, following protocols to ensure passenger safety.Required Skills and Expectations:Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will be responsible for ensuring smooth and efficient ticketing processes for air travel. Your primary duties will include:- Booking and Issuing Tickets: You will handle the complete process of booking airline tickets for clients, which involves understanding their travel preferences and selecting the best options available.- Customer Support: Offer exceptional service by assisting customers with inquiries, changes, and cancellations related to their flight bookings. You will be their primary point of contact for any issues they encounter.- Processing Payments: Ensure timely processing of payments for bookings, including handling invoices and confirming transactions conducted through various payment methods.- Maintaining Records: Keep organized and accurate records of all transactions and bookings to help track sales and provide information when needed.- Coordinating with Air Carriers: Communicate with airline representatives to resolve any discrepancies or issues with bookings and stay updated on flight schedules and changes.- Promoting Travel Packages: Upsell travel-related products and services to customers, helping them make the most of their travel experiences and increasing sales for the company.To succeed in this role, you should have good communication skills, a customer-friendly attitude, and basic computer knowledge. Being detail-oriented and capable of working in a fast-paced environment is essential. Previous experience in ticketing or the travel industry is a plus but not mandatory. Key skills such as problem-solving and time management will also contribute to your effectiveness in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings. Your primary duties will include:- Booking Flights: Manage the booking process for travelers, from selecting flights to confirming reservations based on customer preferences and requirements.- Issuing Tickets: Ensure the accurate issuance of air tickets, verifying all details for correctness to minimize errors and enhance customer satisfaction.- Customer Support: Provide assistance to customers regarding their travel inquiries, including changes to itineraries, cancellations, and refunds, while maintaining a professional demeanor.- Collecting Payments: Handle payment transactions securely and efficiently, ensuring that all financial details are processed accurately during the booking process.- Maintaining Records: Keep detailed records of bookings, cancellations, and customer interactions, ensuring accurate data management for future reference and reporting.To be successful in this role, you should possess the following skills and expectations:- Good communication skills to effectively interact with customers, understanding their needs and providing clear information.- Attention to detail to ensure all bookings and transactions are completed accurately.- Strong problem-solving abilities to handle unexpected issues or changes in customer requests.- Basic computer skills, particularly with reservation systems, to streamline the booking process.- A positive attitude and willingness to assist customers in a fast-paced environment.Candidates with 0 to 6 years of experience and a minimum of a 12th-grade education are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.Key Responsibilities:- Flight Reservations: Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- Ticketing Support: Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- Customer Interactions: Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- Fare Quoting: Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- Documentation Management: Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.
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