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Air Ticketing Jobs

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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Hisar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger
We are looking for a dedicated Air Ticketing Associate to join our team in Hisar, India. This position is perfect for individuals with 0-5 years of experience and requires at least a 12th-grade education. nnAs an Air Ticketing Associate, you will play a vital role in assisting customers with their air travel needs. Your key responsibilities will include:nn- Ticket Booking: You will assist customers in booking air tickets, ensuring they have accurate travel details and preferences.n- Customer Service: Providing excellent service to customers by answering queries related to flight schedules, fares, and travel policies.n- Issue Resolution: Handling any ticketing issues that may arise, ensuring prompt and efficient resolution to maintain customer satisfaction.n- Documentation: Maintaining accurate records of ticket sales and transactions for future reference and reporting.nnThe ideal candidate will possess strong communication and interpersonal skills, as you will be interacting with customers regularly. Attention to detail is essential for processing bookings accurately and efficiently. A positive attitude and the ability to work as part of a team will enhance your performance in this role. nnThis is a full-time, office-based position, offering an ideal start for individuals looking to begin or advance their careers in the travel industry. If you are passionate about travel and enjoy working with people, we encourage you to apply!
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Online For Air Ticketing Executive Jobs (Freshers)

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Deoghar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Customer Relationship
The role of an Airport Ticketing Executive involves assisting customers with ticketing services and providing excellent customer support. It is ideal for individuals looking to start or advance their career in the aviation industry.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers at the airport, addressing their inquiries and providing information about flights and ticketing processes.n n- Ticket Booking: Ensure accurate booking of tickets for domestic and international flights using reservation systems, confirming details with customers.n n- Documentation: Handle necessary paperwork and ensure all tickets and relevant travel documents are processed correctly and maintained securely.n n- Problem Resolution: Address customer complaints or issues related to ticketing, offering satisfactory solutions and maintaining a positive experience for travelers.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and can have 0 to 5 years of experience in a relevant field. Good communication skills are essential, enabling clear interaction with customers. Attention to detail is crucial for maintaining accurate records and handling ticketing efficiently. A strong customer service orientation is necessary to provide a pleasant experience for passengers. Proficiency in using computers and ticketing software is also important for managing bookings and checking flight availability. Candidates should be adaptable and ready to work in a fast-paced environment, ensuring timely assistance to all customers.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Air Ticketing Aviation Ticket Booking Basic Computer Skills
We are looking for an enthusiastic Air Ticketing Agent to join our team in Kolkata. As an Air Ticketing Agent, you will play a vital role in helping customers book their flights and providing excellent service. Key Responsibilities: - Flight Bookings: Assist customers in booking airline tickets, ensuring that their travel dates, times, and preferences are met. - Customer Support: Address customer inquiries and resolve issues related to bookings, cancellations, and changes in travel plans. - Ticketing Procedures: Follow the companys procedures for ticket issuance and ensure that all information is accurate before finalizing sales. - Up-to-Date Knowledge: Stay informed about airline policies, routes, and fare structures to provide the best options to customers. - Payment Processing: Handle payment transactions safely and securely, ensuring that customers receive proper receipts and documentation.Required Skills and Expectations: - A minimum of a 12th-grade education is required for this position. - Candidates with 0 to 3 years of experience in a customer service or sales role are encouraged to apply, but freshers are also welcome. - Strong communication skills are essential for interacting with customers and understanding their needs. - Attention to detail is crucial to avoid mistakes in booking and ticketing. - A good understanding of computers and basic ticketing software will be beneficial. - A friendly and professional attitude is expected to enhance the customer experience.
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Hiring Freshers || Air Ticketing Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Darjeeling
Customer Relationship Ticket Booking Air Ticketing
SHARE YOUR RESUME 8282965559nWe are seeking motivated individuals for the role of Airport Ticketing Staff in Darjeeling, India. This position is ideal for those looking to start their career in the travel and hospitality industry.nnKey Responsibilities:n- Ticket Sales: You will assist customers in purchasing tickets for flights, ensuring they receive accurate information about flight schedules and prices.n- Customer Service: Providing excellent service to travelers is essential. You will answer queries, resolve issues, and guide customers through the ticketing process.n- Record Keeping: Maintain accurate records of ticket sales and transactions, ensuring that all information is up to date and correct.n- Collaboration: Work with other team members to ensure the smooth operation of airport ticketing services, coordinating efforts to enhance customer experience.nnRequired Skills and Expectations:n- Communication: Strong verbal communication skills are necessary to interact effectively with customers and team members.n- Attention to Detail: You should be precise in handling transactions and maintaining records to avoid errors.n- Basic Computer Skills: Familiarity with ticketing systems and the ability to use computers for processing transactions is important.n- Team Player: Being able to work well with colleagues in a busy environment is essential for success in this role. nnCandidates should have completed their 10th grade and have 0 to 1 year of experience. This is a full-time position, and you will be required to work from the office.
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking
We are looking for a dedicated Air Ticketing Agent to join our team in Kolkata. This full-time position is ideal for individuals who are passionate about travel and customer service, with 0 to 3 years of experience. A minimum educational qualification of 12th pass is required.nnAs an Air Ticketing Agent, your key responsibilities will include:nn- Booking and Issuing Tickets: You will assist customers in booking flight tickets and ensure tickets are issued correctly and timely.n- Providing Information: You will offer information about flight schedules, destinations, and pricing to help customers make informed choices.n- Customer Service: You will address customer inquiries and resolve any issues related to bookings or cancellations, ensuring a high level of customer satisfaction.n- Coordination with Airlines: You will liaise with airlines to confirm flight availability and make necessary changes to existing bookings as needed.nnTo excel in this role, you should possess strong communication skills to interact effectively with customers and colleagues. Attention to detail is crucial to accurately process bookings and manage customer requests. Additionally, you should be organized and able to manage multiple tasks efficiently in a busy office environment. A positive attitude and a passion for travel will greatly enhance your success in this position.andle flight ticket bookings, reservations, and cancellations.nAssist customers with domestic and international flight bookings.nProvide information about flight schedules, fares, and availability.nManage ticket modifications, rescheduling, and refund requests.nAssist customers with baggage policies, check-in procedures, and travel-related queries.nCoordinate with airlines and travel agencies to ensure smooth booking operations.nMaintain accurate booking records and customer information.nProvide professional customer service and resolve ticketing-related issues.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your main responsibility will be to ensure a smooth ticketing process and provide exceptional service to clients. Key Responsibilities:- Flight Booking: You will assist customers in booking flights by understanding their travel preferences and providing suitable options. This includes checking availability, pricing, and confirming reservations.- Ticket Issuance: Once bookings are confirmed, you will be responsible for issuing tickets accurately. Ensuring that all details are correct is essential to avoid any complications for travelers. - Customer Support: You will address inquiries related to flight schedules, changes, and cancellations. Providing timely and helpful responses is key to ensuring customer satisfaction.- Documentation Management: You will handle the necessary documentation for ticketing, ensuring compliance with airline regulations and company policies.- Coordination with Airlines: Regular communication with airlines is vital to stay updated on flight changes, promotions, and booking policies to provide customers with the most current information.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and airline representatives. Attention to detail is essential to avoid errors in bookings and documentation. A keen ability to work in a fast-paced environment and solve problems swiftly will enhance customer interactions. Familiarity with ticketing systems or prior experience in travel and tourism could be beneficial, but is not mandatory. A willingness to learn and adapt is crucial for success in this role.
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Opening For Ground Staff

Indo Sky Aviation

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Vijayawada
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Vijayawada. This full-time position is suitable for individuals with 1 to 7 years of experience, and educational qualification of at least a 10th pass.nnKey Responsibilities:nn1. Customer Service: You will assist passengers with check-in procedures, baggage handling, and provide general information, ensuring a comfortable travel experience.nn2. Safety Compliance: It is essential to adhere to safety regulations and guidelines while performing your duties, helping to maintain a safe environment for all.nn3. Coordination: The role involves coordinating with various departments such as security, maintenance, and management to ensure smooth operations throughout the facility.nn4. Problem Solving: You will need to address passenger queries and resolve issues efficiently, demonstrating effective communication and quick decision-making skills.nn5. Team Collaboration: Working closely with other ground staff, you will promote a team-oriented environment, contributing to the overall success of the organization.nnRequired Skills and Expectations:nnCandidates should have good communication skills to interact positively with passengers and colleagues. You should be able to follow instructions accurately and have a keen eye for detail to manage tasks effectively. Adaptability and a strong commitment to customer service are essential, along with the ability to work in a fast-paced environment. Your positive attitude and professional demeanor will be key to succeeding in this role.
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • Fresher
  • 4.3 Lac/Yr
  • Indore
Customer Service Airport Ticketing
Join our team as Airport Staff in Indore, Devi Ahilya Bai Holkar International Airport,Indore. India, where you will play a vital role in ensuring smooth airport operations. This position is open to freshers who have completed their 12th grade.n(No Charges for this Job only Documents Based Hiring).nnAs an Airport Staff member, your key responsibilities will include:nn- Assisting Passengers: You will help travelers with check-in, boarding, and baggage handling, ensuring they have a pleasant experience at the airport.n n- Coordinating with Airlines: You will liaise with airline representatives to facilitate seamless operations and address any passenger inquiries or concerns.nn- Maintaining Safety Standards: You will be responsible for following safety protocols and ensuring compliance with airport regulations to keep the environment secure for everyone.nn- Providing Information: You will offer information regarding flights, services, and airport facilities to assist passengers in navigating the airport efficiently.nnRequired skills and expectations include:nn- Strong Communication: You should have good verbal skills to interact effectively with passengers and staff. nn- Customer Service Orientation: A friendly and helpful attitude is crucial for providing excellent service to passengers.nn- Team Player: You should work well with colleagues and contribute to a positive team environment.nn- Adaptability: Being able to handle various tasks and respond to changing situations is essential in a dynamic airport setting.nnThis full-time role requires commitment and a focus on passenger satisfaction, making it an excellent opportunity for those looking to start their career in the aviation industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kolkata
Data Entry Operator Passport Checking Ticket Booking Ticketing Executive Man Management Customer Care Air Hostess Ground Management
We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Kolkata. This is a full-time role with opportunities for both freshers and individuals with up to 6 years of experience.In this role, you will be responsible for assisting with air ticketing processes, managing customer check-ins, providing information regarding flight schedules, and offering support to cabin crews as needed. You will also help in ensuring a smooth and pleasant experience for passengers throughout their journey.Candidates should have completed at least the 10th grade. Ideal applicants will possess good communication skills and a customer-friendly attitude to effectively assist passengers. A willingness to work in a dynamic environment and collaborate with team members is essential. The working hours are from 10 AM to 6 PM, Monday to Saturday, with Sundays as off days. This position is based in Kolkata, but it may also involve interactions with colleagues in other locations such as Delhi and Chandigarh.Successful candidates will be required to provide necessary documents for verification and must be physically fit to handle the demands of ground staff duties. Experience in customer service or travel-related fields will be considered an advantage, but is not mandatory. Join our team and help enhance the travel experience for our passengers.
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  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Imphal
Computer Operator Passport Checking Ticket Booking Customer Care Ground Operation Air Hostess Man Management Human Resource
We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Imphal, India. This full-time role welcomes applicants with 0 to 4 years of experience and requires a minimum education of 10th pass.Key responsibilities include assisting passengers with air-ticketing processes, providing excellent customer service, and ensuring a smooth boarding experience. The ground staff will handle inquiries, manage check-in procedures, and support cabin crew with necessary preparations before flight departures.Applicants are expected to have strong communication skills, a positive attitude, and the ability to work well in a team. Good organizational skills are essential for managing ticketing operations and passenger queries effectively. The role demands a polite demeanor and proficiency in dealing with customers, as well as a willingness to learn.Working hours are from 10 AM to 6 PM. The position requires working on-site, with no remote working options available.This role may require some physical activity and the ability to engage with various technology platforms used in the air-ticketing process. Successful candidates will also need to possess relevant documents and identification as per company policies. No specific certifications or driving licenses are mandated for this role.Join us in creating a fulfilling travel experience for our customers while growing your career in the airline industry. We look forward to welcoming new talent to our team!
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  • Fresher
  • 6.5 Lac/Yr
  • Udalguri
Airport Ticketing Hospitality Aviation Security
Operations & Airside Management: Monitor runway safety, apron management, aircraft movements, and passenger flow to maintain schedule efficiency. Cross-Departmental Coordination: Communicate continuously with airlines, ground-handling teams, engineering units, customs, and security personnel (such as CISF) to resolve logistical bottlenecksRINKY-8721023842
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Air Ticketing Aviation Hotel Booking Holiday Packages Ticket Booking Basic Computer Skills
We are seeking an enthusiastic Air Ticketing Agent to join our team in Ranchi. This role is ideal for candidates who are passionate about travel and customer service and offers an opportunity to start a career in the aviation industry.nnKey Responsibilities:nn1. Ticket Booking and Issuance: You will assist customers in booking and issuing air tickets according to their travel needs, ensuring all details are accurately entered into the system.nn2. Customer Service: Engage with customers to understand their travel requirements, provide information about flights, and address any queries, ensuring a positive experience.nn3. Reservation Management: Manage existing reservations by making necessary amendments or cancellations as per customer requests while adhering to airline policies.nn4. Coordination with Airlines: Liaise with airline representatives to confirm flight schedules, rates, and availability, ensuring that the information provided to customers is up-to-date.nn5. Document Handling: Prepare and maintain necessary travel documents for customers, ensuring compliance with all travel regulations and policies.nnRequired Skills and Expectations:nnCandidates should possess good communication and interpersonal skills, enabling effective interaction with customers. A detail-oriented mindset is critical to ensure accurate ticket bookings and document handling. A basic understanding of computer systems and reservation software will be beneficial. This position is suited for individuals who can work effectively in a team and are eager to learn and grow in a vibrant work environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
English Speaking Travel Requirement Air Ticketing Holiday Packages Hotel Booking Negotiation Skills Convincing Power Escort Activities Travel Sales Tours Travel
Key Responsibilities & DutiesItinerary Planning & Client Counseling:Interact with clients to understand their travel needs, budget constraints, preferred destinations, and special requirements.Design tailored travel packages, including flights, hotels, ground transportation, sightseeing tours, and travel insurance.Provide accurate, up-to-date information regarding travel destinations, visa requirements, weather conditions, and local customs.Booking Execution & Reservation Management:Reserve and confirm flight tickets, hotel accommodations, cabs, train passes, and activity vouchers using GDS tools or direct vendor portals.Coordinate with hotel property managers, transport vendors, and local tour operators to secure competitive rates and availability.Issue travel vouchers, invoices, and comprehensive travel itineraries to clients in a timely manner.Client Support & Relationship Building:Serve as the primary point of contact for clients during their travel, handling itinerary modifications, cancellations, or emergency support.Maintain relationships with repeat corporate and retail clients, ensuring high customer satisfaction and retention.Follow up post-trip to gather client feedback and continuously improve service standards.Sales Target & Commercial Tracking:Convert inbound travel inquiries and leads into confirmed bookings.Up-sell and cross-sell complementary services such as travel insurance, premium upgrades, and curated local experiences.Coordinate with the accounts team to collect payments, track vendor invoices, and manage refund processing.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Delhi
Good Communication Customer Support Air Ticketing
Urgent Recruitment - Airport Air Ticketing Position: Air Ticketing ExecutiveLocation: Airport / Airline OfficeExperience: Fresher & Experienced BothGender: Male & FemaleJob Description:Handle airline ticket booking, cancellation, rescheduling and basic reservation activities.Manage daily ticketing records, invoices and payment entries.Handle cash, online payments and transaction reconciliation.Maintain passenger and booking-related documents.Coordinate with customers, airlines and airport operations teams.Prepare daily sales and accounts reports.Resolve basic ticketing and payment-related queries.Maintain accurate records and follow company procedures.Key Skills:Basic computer knowledgeMS Excel & data entryGood communication skillsBasic accounting knowledgeCustomer service skillsAttention to detailEligibility: 12th Pass / GraduateExperience: Fresher & ExperiencedSalary: 25,000-75,000/month*Age: 18-35 years*Shift: Rotational shifts*Salary and eligibility depend on the actual employer and location.
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi NCR
Air Ticketing Aviation Ticket Booking Basic Computer Skills
We are looking for detail-oriented and customer-focused individuals to join our team as Air Ticketing Executives. The role involves booking and issuing air tickets, handling customer queries, and ensuring a smooth ticketing process in compliance with airline policies.Key Responsibilities:Book domestic and international flight tickets for passengersIssue, reissue, and cancel tickets as per client requests and airline guidelinesProvide accurate fare information, travel itineraries, and booking detailsHandle customer inquiries via phone, email, or in personMaintain up-to-date knowledge of airline policies, schedules, and pricingCoordinate with airlines and travel partners for ticket confirmations and changesEnsure accurate data entry and maintain booking recordsRequired Skills:Good communication and customer service skillsKnowledge of GDS/CRS systems like Amadeus, Galileo, or Sabre (preferred)Basic computer literacy and typing skillsAttention to detail and time managementAbility to work in shifts, including weekends and holidaysEligibility Criteria:Minimum qualification: 12th pass or GraduateAge: 18-30 yearsCertification in air ticketing or travel management preferredFreshers can apply; experience in travel or aviation is an added advantageSalary & Benefits:Competitive salary with performance incentivesProfessional training providedCareer growth opportunities in the travel and aviation industryCompany benefits as per policy
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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Air Ticketing Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Godda
Customer Relationship Ticket Booking Air Ticketing
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ticketing Staff to join our team in Godda, India. This full-time role is ideal for individuals who have a passion for customer service and a keen interest in the aviation industry.nnKey Responsibilities:nn- Ticket Booking: You will assist customers in booking flight tickets, ensuring they receive accurate information about flights, fares, and travel options.n n- Customer Service: Engaging with passengers in a friendly manner is essential. You will handle inquiries and resolve issues related to ticketing, contributing to a pleasant travel experience.n n- Documentation: Accurately process ticketing documentation and maintain records. You will ensure all information is up-to-date and complies with company policies.nn- Information Sharing: Provide travelers with essential information regarding boarding procedures, luggage policies, and other vital travel details.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess excellent communication skills. An eagerness to learn and a strong customer service orientation are crucial for this role. Attention to detail and the ability to handle multiple tasks will help ensure operational efficiency. Adaptability and a proactive approach in assisting passengers will be important for success in our dynamic airport environment. We welcome applicants with little to no experience; training will be provided to help you thrive in your position.
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Air Ticketing Executive Fresher

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
SHARE YOUR RESUME 8282965559nWe are seeking an Air Ticketing Staff member in Kolkata, India. This is a full-time position suitable for individuals with a passion for the travel industry, offering an exciting opportunity for freshers or those with limited experience.nnKey Responsibilities:nn- Ticket Booking: Handle the booking of airline tickets for customers, ensuring accuracy and efficiency in all transactions. This includes entering passenger details and selecting suitable flights.nn- Customer Service: Provide excellent support to customers by answering queries about flights, fares, and travel schedules. Ensuring customer satisfaction is a top priority.nn- Documentation: Assist in preparing and managing travel documents. Ensure all necessary paperwork is completed accurately to facilitate smooth travel.nn- Coordination with Airlines: Communicate with different airlines to confirm bookings, handle cancellations, and make necessary amendments to itineraries as requested by customers.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurate ticketing and documentation. A good understanding of travel processes and terminology will enhance performance in this role. An eagerness to learn and adapt to a fast-paced environment is essential for success. Additionally, basic computer skills are necessary for using ticketing software and databases. nnThis position is perfect for someone looking to start a career in the travel sector with a dynamic and supportive team.
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Air Ticketing Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bardhaman
Customer Relationship Ticket Booking Air Ticketing
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ticketing Staff to support our operations in Bardhaman, India. This is a full-time office position ideal for individuals seeking entry-level opportunities in the aviation industry. nnKey Responsibilities:nn- Ticket Sales and Reservation Management: Assist customers in purchasing tickets and managing reservations, ensuring all transactions are recorded accurately.n- Customer Assistance: Provide excellent customer service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.n- Documentation Handling: Ensure that all necessary documents for ticketing are prepared and processed in compliance with company policies.n- Coordination with Airlines: Liaise with various airlines to confirm flight information and communicate any changes to customers promptly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th grade to apply. Although no prior experience is necessary, a willingness to learn and adapt is essential. The ideal candidate will have strong communication skills to interact effectively with customers and colleagues. Attention to detail is crucial for managing ticket information accurately. Candidates should be dependable, with a commitment to delivering excellent service consistently. Being comfortable working in a fast-paced environment will help you thrive in this role. A proactive approach to problem-solving and the ability to work collaboratively as part of a team will be key to succeeding as an Airport Ticketing Staff member.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
We are seeking an enthusiastic and detail-oriented Air Ticketing Staff member in Guwahati. This position is ideal for a recent school graduate or someone with minimal experience seeking to start their career in the travel industry. Key Responsibilities: 1. Ticket Reservation: Assist customers in booking air tickets according to their travel plans by using airline systems effectively. 2. Customer Support: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel-related information. 3. Documentation Handling: Ensure that all ticketing documents are accurately processed and maintained to comply with airline policies. 4. Flight Information: Stay updated on the latest flight schedules and prices to help customers make informed decisions. 5. Team Collaboration: Work closely with fellow team members to streamline ticket sales and enhance overall customer experience. Required Skills and Expectations: The ideal candidate should possess strong communication skills, as interaction with customers is a key part of the role. A keen attention to detail is necessary for accurate ticket processing. Basic computer skills are essential, and familiarity with airline booking software is a plus. Additionally, a proactive and friendly attitude will help foster positive customer relationships. The ideal candidate must be female and willing to work full-time from the office. Passion for travel and a desire to grow in the industry will be an advantage.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Jaipur
Air Ticketing Holiday Packages Aviation Hotel Booking Basic Computer Skills Ticket Booking
We are looking for a dedicated Air Ticketing Agent to join our team in Jaipur. This role is ideal for individuals who are passionate about travel and enjoy helping customers plan their journeys.The key responsibilities of the Air Ticketing Agent include:1. Booking Air Tickets: You will assist customers in booking their flights, ensuring all details are accurately captured and confirmed.2. Customer Service: Providing excellent service is essential. You will address customer inquiries, resolve issues, and offer information about flight schedules and travel itineraries.3. Documentation: You will prepare necessary documentation for ticketing and ensure compliance with airline policies and regulations.4. Coordination with Airlines: You will work closely with airlines to manage bookings, cancellations, and any required changes to travel arrangements.To be successful in this role, candidates should possess strong communication skills to effectively interact with clients and colleagues. Attention to detail is important to ensure accuracy in bookings and documentation. A proactive attitude and the ability to work in a fast-paced environment are essential, as well as a commitment to reaching high levels of customer satisfaction.Candidates must have completed at least their 12th education and should be female, as this position specifically requires it. Experience is preferred but not mandatory, making this an excellent opportunity for recent graduates or those new to the travel industry.
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  • Fresher
  • 5.0 Lac/Yr
  • Varanasi
Air Ticketing Airport Ticketing Airport Operation Aviation Ground Staff Activities Air Freight Ground Handling Air Traffic Control Air Cargo
We are looking for an enthusiastic Airport Representative to join our team in Varanasi. This entry-level position is perfect for freshers who have completed their 12th grade and are eager to start their career in the aviation industry.In this role, you will be responsible for assisting passengers at the airport. You will greet guests warmly and provide information about flight schedules, baggage, and services. You will help check in passengers and ensure they have all necessary documents for travel. Additionally, you will manage any inquiries and resolve issues to guarantee a smooth experience for travelers.To succeed in this position, you need excellent communication skills and a friendly demeanor. Being attentive to details is crucial, as you will need to handle various tasks simultaneously. You should be comfortable working in a fast-paced environment and be able to think on your feet, solving problems as they arise.The ideal candidate will be dependable and presentable, representing the company with professionalism. Being a team player will help you work closely with other airport staff to ensure seamless operations. A positive attitude and a willingness to learn will greatly support your growth in this role.Join us to embark on an exciting journey in the airport services sector and help enhance passenger experiences.
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Hostess Air Ticketing
We are looking for enthusiastic, responsible, and customer-focused candidates for the position of Airport Ground Staff.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related services.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airline staff and other airport departments.Ensure passenger safety, comfort, and satisfaction.Eligibility Criteria:Minimum Qualification: 12th Pass / Graduate.Age: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Positive attitude and professional behaviour.Job Location: Airport (As per company requirements).Salary: As per company policy and interview performance.
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Ground Staff - Full Time

Indo Sky Aviation

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Madurai
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Madurai. The ideal candidate should have experience between 1 to 7 years and should have completed at least their 10th grade education.nnKey Responsibilities:nn- Customer Service: Assist passengers with their queries, check-in processes, and guide them through the boarding procedure to ensure a pleasant travel experience.n- Baggage Handling: Safely manage and transport passenger luggage, ensuring that all items are delivered to the correct aircraft and passengers.n- Safety Protocols: Adhere strictly to safety regulations and company policies to ensure the safety of both passengers and staff throughout their journey.n- Communication: Provide clear and timely information to travelers regarding flight schedules, delays, and other important announcements.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and be able to interact effectively with diverse individuals. A strong sense of customer service is crucial for this role, as helping passengers is a key responsibility. The ability to work in a fast-paced environment while remaining calm and organized is essential, as is a readiness to adapt to changing situations. Teamwork is important, as Ground Staff often collaborate with other team members to manage workloads efficiently. Candidates should be reliable and punctual, ensuring that all duties are performed on time and to the best of their ability.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Warangal
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Warangal. This full-time position is suitable for individuals with 0 to 6 years of experience and requires a minimum education of 12th pass. The role involves various essential tasks that support the smooth operation of our services. nnKey responsibilities include:nn- Customer Service: You will assist passengers with their inquiries, guide them during check-in, and ensure a positive travel experience by addressing any concerns respectfully and promptly.nn- Baggage Handling: Responsibilities include managing passenger luggage, ensuring proper loading and unloading, and maintaining accurate records of baggage items.nn- Ground Operations Support: You will assist in various operational tasks, such as coordinating with other staff members and ensuring that all procedures adhere to safety and efficiency standards.nn- Administrative Tasks: You may be required to manage documentation and maintain records, contributing to the overall organizational efficiency of the workplace.nnRequired skills and expectations include:nnCandidates should have strong communication skills and a customer-focused attitude. The ability to work well in a team and remain calm under pressure is essential. Punctuality and a willingness to learn are critical, as is a professional appearance. Being attentive to details and showing a commitment to providing quality service will greatly enhance your success in this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Keralapuram Kollam
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Keralapuram, Kollam. This full-time position is open to candidates with 0 to 6 years of experience who have completed at least the 10th grade.nnKey Responsibilities:nn- Customer Service: Interact with passengers at the airport, assisting them with check-in, baggage handling, and inquiries to ensure a positive travel experience.n n- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destinations.nn- Safety Compliance: Maintain safety protocols and procedures, ensuring a secure environment for both passengers and staff during operations.nn- Administrative Tasks: Assist with various paperwork and administrative tasks related to passenger services and flight operations.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with customers and team members. A positive attitude and willingness to work in a busy environment are essential. The ability to perform physical tasks, such as lifting baggage, is required. Flexibility in working hours, including weekends and holidays, is important to meet the needs of the airport operations. If you are reliable, dedicated, and eager to learn, we encourage you to apply and become part of our dynamic team.
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Customer Service Aviation Ground Handling Ground Staff Activities Ground Operation Aviation Security
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
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12th Pass Freshers For Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jabalpur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking a motivated Airport Ticketing Executive to join our team in Jabalpur. This role is ideal for individuals looking to start their career in the travel and hospitality sector. You will be responsible for assisting passengers with ticket reservations and queries.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for passengers, ensuring all information is accurately recorded and confirmed.n n2. Customer Service: Assist travelers with inquiries about flight schedules, prices, and travel policies, providing excellent service to enhance their experience.n n3. Documentation: Prepare and manage necessary travel documentation, ensuring compliance with airline procedures and regulations.n n4. Issue Resolution: Address any issues or concerns raised by passengers related to ticketing, offering solutions in a timely manner.n n5. Coordination: Work closely with airlines and travel partners to ensure smooth ticketing processes and updates.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education. A background in customer service is favorable but not mandatory, as we welcome those with 0 to 5 years of experience. Strong communication skills and the ability to work in a fast-paced environment are essential. A keen attention to detail and problem-solving skills will ensure passenger satisfaction and operational efficiency. Timeliness and reliability are expected, as this role involves direct interaction with travelers and contributing to their journey.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Srinagar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Srinagar. This role is ideal for individuals who are passionate about travel and customer service.nnAs an Airport Ticketing Executive, you will be responsible for providing ticketing services to passengers, ensuring a smooth and pleasant travel experience.nnKey Responsibilities:nn- Ticket Booking and Cancellations: You will assist passengers in booking their flights, changing itineraries, and processing cancellations when necessary, ensuring accurate information is conveyed.nn- Customer Service: Providing excellent customer support is crucial. You will answer queries, resolve issues, and offer assistance to passengers, ensuring they feel valued and informed.nn- Documentation: Ensuring all necessary travel documents are correctly processed is vital for compliance. You will manage ticketing documents and maintain updated records.nn- Coordination with Airlines: You will liaise with airline representatives to get the latest updates on flight schedules, availability, and any changes that might affect passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. Strong communication skills are essential, along with a friendly demeanor and the ability to work effectively in a team. Attention to detail and a customer-focused mindset are also important in this role. Ideally, applicants will have between 0 and 5 years of experience, but fresh graduates are also encouraged to apply. Being proactive and adaptable to fast-paced environments will help you succeed in this position.
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Air Ticketing Executive || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Passenger Handling
We are looking for an Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who have a passion for travel and customer service. You will be responsible for assisting passengers with ticketing and travel queries.nnKey Responsibilities:nn- Ticket Booking and Reservations: You will help customers book flight tickets and make reservations efficiently, ensuring all details are accurate to avoid any issues during travel.nn- Customer Assistance: Address passenger inquiries and provide information on flight schedules, ticket prices, and travel requirements, ensuring an exceptional customer experience.nn- Problem Resolution: Handle customer complaints and inquiries effectively, ensuring that all issues are resolved quickly and satisfactorily.nn- Documentation Management: Maintain accurate records of ticket sales and passenger information, which is essential for efficient operations and compliance.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. We welcome applicants with varying levels of experience, from freshers to those with up to five years in customer service or related fields. Strong communication skills are crucial, as you will interact directly with customers. Attention to detail is necessary when handling ticket information and travel documents. A proactive attitude and the ability to work in a team environment are essential for success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi NCR
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger
We are looking for an enthusiastic Air Ticketing Associate to join our team in Delhi NCR. This position is suitable for individuals with 0 to 5 years of experience and requires a minimum education level of 10th pass. The role is full-time and involves working from the office.nnKey Responsibilities:nn- Assisting Customers: Engage with clients to understand their travel needs and provide the best ticketing options available.n n- Booking and Reservations: Process air ticket bookings, manage reservations, and ensure accurate entries in the system.n n- Customer Support: Handle customer inquiries and provide timely updates regarding flight schedules, cancellations, or any changes to travel plans.n n- Documentation: Prepare necessary travel documents and confirm ticket bookings to ensure a smooth travel experience for customers.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills to effectively interact with clients. Attention to detail is essential for accurate data entry and handling ticket transactions. A basic understanding of airline operations and ticketing processes is beneficial, though not mandatory. The ideal associate will be reliable, eager to learn, and demonstrate a positive attitude towards teamwork. Flexibility in working hours and a passion for customer service will enhance your success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger
We are looking for an Air Ticketing Associate to join our team in Jaipur. This is a full-time position suitable for candidates with 0 to 5 years of experience. The ideal candidate should have completed at least the 10th grade.nnIn this role, you will be responsible for booking air tickets, providing excellent customer service, and assisting clients with any travel inquiries. You will need to handle reservations efficiently and ensure that all ticketing processes run smoothly.nnKey responsibilities include:nn- Booking Air Tickets: You will assist customers in selecting flight options, checking availability, and finalizing their ticket purchases.n- Customer Service: Providing support and information to clients about flights, travel itineraries, and any changes in schedules is essential. You will be their point of contact for any travel-related questions.n- Handling Reservations: Keeping track of bookings, managing changes or cancellations, and ensuring that all information is accurately entered into the system will be part of your daily tasks.nnTo succeed in this role, you should have strong communication skills, attention to detail, and proficiency in handling customer requests. A good understanding of travel industry practices and the ability to work effectively in a team will also be vital. You should be reliable and dedicated to providing a high standard of service to our customers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive
We are looking for a dedicated Ticketing Executive to join our team in Patna. This full-time position is suitable for candidates with 0 to 5 years of experience. A minimum education of 10th pass is required.nnAs a Ticketing Executive, you will be responsible for managing and processing ticket bookings for various travel services. This role involves interacting with customers, ensuring their travel needs are met, and providing information on travel schedules and availability.nnKey Responsibilities:nn1. Ticket Booking Management: Handle ticket reservations and modifications accurately while adhering to company policies and procedures.n2. Customer Assistance: Provide exceptional support to customers via phone, email, or in-person inquiries, addressing their travel concerns effectively.n3. Information Dissemination: Share relevant travel information, including timelines and pricing options, to help customers make informed decisions.n4. Record Keeping: Maintain detailed records of ticket sales, modifications, and customer interactions for accountability and reporting purposes.n5. Problem Resolution: Address any issues or complaints related to ticketing in a professional manner, ensuring customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills and a good understanding of customer service principles. Attention to detail, organizational skills, and the ability to work in a fast-paced environment are essential. The candidate should be proactive, exhibit a positive attitude, and demonstrate a willingness to learn. Basic knowledge of ticketing systems or travel industry operations is preferred but not mandatory.
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Air Ticketing Executive

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Nashik
Air Ticketing Travel Insurance Holiday Packages Walk in
Knowledge of GDS System Galileo & Amadeus Min 0 to 1 years of Experience in Travel Trade.
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chandigarh
Human Resource Human Resource Management Airport Ground Staff Ticketing Executive Passport Checking
We are urgently hiring for the position of Ground Staff in Chandigarh, India, ideal for candidates with 0-2 years of experience and a minimum education of 10th pass.As a Ground Staff member, you will play a crucial role in ensuring excellent customer service and operational efficiency at the airport. Your primary responsibilities will include assisting passengers with check-in procedures, managing baggage handling, and providing information about flights. You will also help address customer queries and ensure compliance with airline safety regulations.Key responsibilities include:- Assisting passengers during the check-in process, ensuring smooth and efficient service.- Managing baggage handling procedures to ensure prompt delivery to passengers.- Providing information to passengers regarding flight schedules and boarding.- Addressing customer concerns with professionalism and courtesy.We are looking for candidates who are approachable, possess good communication skills, and have a positive attitude. Being a team player with attention to detail is essential. Familiarity with airline operations is a plus but not mandatory.This is a full-time position that requires you to work from the office. The working hours are from 10 AM to 6 PM. The role may involve fieldwork at various locations including Patna, Delhi, and Chandigarh, so flexibility in travel is necessary. A valid license may also be required.Join us to become a part of a dynamic team in the aviation industry and pave your way towards a rewarding career.
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Air Ticketing Executive (Freshers) Bangalore

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bangalore
Data Entry Operator Passport Checking Ticketing Executive Ticket Booking Customer Care Air Hostess Man Management Ground Operation Back Office Staff
As an Air Ticketing Staff member, your primary role will involve facilitating the ticketing process for air travel. You will work full-time in our office located in Bangalore. This position requires individuals with either fresh talent or those with up to two years of experience.Key Responsibilities:- Assist customers in booking air tickets: You will help clients navigate the ticket booking system, ensuring their travel needs are met efficiently.- Process ticket orders: You will handle the end-to-end process of ticket sales, from capturing customer details to finalizing bookings.- Address customer inquiries: You will respond to questions and provide solutions related to flight schedules, availability, and ticket changes.- Maintain accurate records: Ensuring all transactions and customer interactions are logged accurately in the system will be a crucial part of your duties.Required Skills and Expectations:- Educational qualification: A minimum of 10th pass is required for this role.- Experience: Candidates can apply if they are freshers or have less than two years of experience in a related field, particularly in ground staff services or air ticketing.- Communication skills: Strong verbal and written communication abilities are essential to interact effectively with customers.- Customer service orientation: A friendly approach and eagerness to assist customers will be key in this role.- Detail-oriented: You must be able to manage multiple tasks while paying attention to details, especially in ticket processing.This role will provide you with an opportunity to grow within the airline industry while working alongside a dynamic team in a supportive environment.
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Fresher hiring for Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Customer Care Computer Operator Air Hostess Passport Checking Ticket Booking Ticketing Executive
As an Air Ticketing Staff member, you will play a crucial role in providing ticketing and customer service support for airline passengers.Key Responsibilities:- Ticket Bookings: You will assist in processing air ticket bookings for passengers, ensuring all necessary information is correctly captured and applied.- Customer Assistance: You will address inquiries from customers regarding flight schedules, ticket pricing, and travel policies to enhance their travel experience.- Documentation Management: Your role will involve handling necessary travel documents and ensuring compliance with airline regulations and procedures.- Coordination with Airlines: You will work closely with various airlines to confirm bookings and resolve any ticketing issues that may arise.- Providing Travel Information: You will offer passengers information on various travel options, amenities, and guidelines, ensuring they are well-informed before their journey.Required Skills and Expectations:Candidates must have completed at least the 10th grade and have up to 2 years of experience, though freshers are also encouraged to apply. Strong communication skills are essential for effectively interacting with customers. Attention to detail is critical to ensure accurate ticket issuance and documentation. Candidates should also possess a good understanding of flight schedules and airline procedures. The position requires working from the office in Vijayawada, with availability for interviews from 10 AM to 6 PM.
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  • 0 - 6 yrs
  • 14.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing
Airport Ticketing Executive - Job DescriptionAirport Ticketing Executive ka main kaam passengers ki ticket booking, check-in aur travel-related queries ko handle karna hota hai.Key Responsibilities:Flight tickets book, modify aur cancel karnaPassengers ka check-in process complete karnaBoarding passes issue karnaPassenger documents aur travel details verify karnaSeat selection aur flight-related requests handle karnaBaggage allowance aur excess baggage ki information denaFlight timings, delays aur cancellations ke updates provide karnaRefunds aur rebooking requests mein assistance denaPassengers ki queries aur complaints professionally handle karnaAirline ticketing software/system par accurate data entry karnaRequired Skills: Good communication, basic computer knowledge, customer-service skills, attention to detail, patience aur professional personality.
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  • 0 - 6 yrs
  • 14.0 Lac/Yr
  • Ranchi
Good Communication Customer Relationship
We are seeking an enthusiastic Air Ticketing Executive to join our team in Ranchi. This is a full-time office-based role suitable for candidates with varying levels of experience, from freshers to those with up to six years in the field.Key Responsibilities:- Issuing Air Tickets: Handle the entire process of booking and issuing air tickets as per customer requirements while ensuring accuracy and compliance with airline policies.- Customer Service: Provide excellent customer service by promptly addressing queries and offering information on flight schedules, fares, and policies.- Reservation Management: Manage and maintain accurate records of flight bookings, passenger details, and transactions in the system to ensure seamless operations.- Collaboration with Airlines: Work closely with airlines and travel partners to secure the best deals and resolve any issues related to bookings.- Problem Resolution: Actively address and resolve any customer complaints or booking issues, ensuring a positive experience and satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. Strong communication skills are essential for interacting with customers and suppliers. A keen attention to detail is crucial to avoid errors in bookings and ensure accuracy in transactions. Basic knowledge of travel bookings and airline processes will be an advantage, but training will be provided. The ability to work effectively as part of a team, manage time efficiently, and adapt to a dynamic environment is expected in this role.
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  • 0 - 2 yrs
  • 18.0 Lac/Yr
  • Mumbai
Good Communication Skills Passenger Handling Airport Ticketing
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your responsibilities will include:- Booking Air Tickets: You will be responsible for making flight reservations for customers based on their travel preferences, ensuring accuracy in details such as dates, destinations, and passenger names.- Providing Travel Information: You will assist customers by providing information about flight schedules, fares, and travel requirements to help them make informed decisions.- Managing Customer Queries: Address customer queries and concerns related to ticketing and bookings over the phone or in person, ensuring high-quality customer service and satisfaction.- Processing Payments: Handle ticket payments efficiently while maintaining accurate records of transactions and issuing receipts to customers.- Coordinating with Airlines: Liaise with airlines to resolve any booking issues, confirm reservations, and stay updated on any changes to flight schedules or policies.- Maintaining Records: Keep detailed and orderly records of all ticket transactions, customer interactions, and queries for reference and reporting purposes.To be considered for this role, you should have a basic understanding of travel and ticketing processes. Strong communication skills are essential, along with a friendly and professional attitude. Attention to detail is crucial for accuracy in bookings and transactions. A willingness to learn and adapt to new systems and procedures will also be important for success in this role. Fluency in English and Hindi will be an added advantage.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive
We are looking for an Air Ticketing Executive to join our team in Vadodara. This full-time position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role is office-based, allowing you to collaborate directly with our team.Key Responsibilities:- Ticket Booking: Handle the booking of air tickets for customers, ensuring that all transactions are processed accurately and efficiently.- Customer Service: Provide excellent customer service by addressing inquiries, assisting with changes, and resolving any issues related to air travel.- Reservation Management: Manage and maintain the reservation systems, ensuring all information is up to date and accessible to customers and the team.- Itinerary Preparation: Prepare detailed travel itineraries for clients, ensuring all necessary information about flights is clearly presented.- Documentation Handling: Assist with the preparation and handling of all travel-related documents, ensuring compliance with airline policies.Required Skills and Expectations:- Strong communication skills: The candidate should interact effectively with customers and team members.- Attention to detail: Its crucial to ensure that all bookings and documents are accurate and free of errors.- Ability to work under pressure: The role may involve handling multiple bookings simultaneously, requiring effective time management.- Basic computer skills: Familiarity with reservation systems and general office software will be beneficial for this role.We invite qualified candidates who are eager to grow in the travel industry and provide exceptional service to apply for this opportunity.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVisakhapatnamTirupatiVijayawadaKadapaKurnoolRajahmundryPuttaparthiRaipurJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Air Ticketing Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Passport Checking Officer Passenger Service Executive Passenger Support Executive Ground Staff Ground Management Ground Operation Ground Manager Ground Handling Staff Airport Manager Airport Representative Airport Operation Air Cargo Executive
As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • East Garo Hills
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are seeking an enthusiastic Airport Executive to join our team in East Garo Hills. This is a full-time position suitable for candidates with a passion for the aviation industry, especially those with 0 to 2 years of experience. A minimum of a 12th pass education is required.nnAs an Airport Executive, you will be responsible for managing customer interactions, ensuring smooth airport operations, and assisting passengers with their travel needs. Key responsibilities include:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and flight information to enhance their travel experience.n- Operational Support: Collaborate with airline staff and other departments to facilitate efficient airport operations, including adhering to safety and security protocols.n- Reporting Issues: Identify and report any operational issues or passenger concerns to ensure timely resolutions and maintain smooth airport functionalities.nnCandidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to work effectively in a team are essential. You should be organized and detail-oriented, capable of handling multiple tasks simultaneously in a fast-paced environment. A genuine interest in providing outstanding service and helping others is a must, as is the ability to adapt to changing situations. If you are eager to start your career in the airport operations field, we encourage you to apply.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Jorhat
Aviation Airport Cargo Air Cargo Ground Manager Air Ticketing
We are looking for an Air Cargo Executive to join our team in Jorhat, Assam. This entry-level position is ideal for individuals with a passion for logistics and air freight, looking to start their career in the industry.nnKey Responsibilities:nn- Cargo Coordination: Work closely with transport teams to ensure smooth movement of cargo. You will help schedule flights, manage documentation, and track shipments.nn- Communication: Interact with customers, airlines, and ground staff to relay crucial information about cargo status. Clear communication is essential for providing updates and addressing queries.nn- Documentation: Assist in preparing necessary paperwork for air cargo operations, including invoices, shipping labels, and customs forms. Attention to detail is important to ensure accuracy in documentation.nn- Problem Solving: Address any issues that arise during cargo handling or transport. This can include delays, lost shipments, or errors, requiring quick thinking and effective solutions.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and have a keen interest in logistics. Strong communication skills are necessary for effective collaboration with team members and clients. Basic computer skills and a familiarity with cargo tracking systems are desirable. A proactive attitude and willingness to learn will help you thrive in this dynamic environment. You must be detail-oriented to manage documentation effectively and ensure timely operations.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Diphu Karbi Anglong
Airport Ticketing Senior Cabin Crew Cabin Attendant Flight Attendant Ground Staff
Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Support airport ground operations and baggage services.Assist with cargo handling and documentation, depending on the role.Maintain professional communication with passengers and team members.Follow airport safety, security, and operational guidelines.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Jammu
Data Entry Operator Back Office Executive Passport Checking Man Management Customer Care Computer Operator
As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for customers at our Jammu location. This full-time position requires you to work from the office and is open to candidates with 0 to 3 years of experience. Key Responsibilities:- Process Air Ticket Reservations: Handle customer requests for air ticket bookings via phone, email, or in-person while ensuring accurate and timely service.- Provide Customer Support: Assist customers with inquiries regarding flight schedules, pricing, and ticket changes, maintaining a positive customer relationship.- Issue Tickets: Generate and issue electronic tickets in compliance with airline policies, ensuring adherence to all regulations.- Manage Refunds and Cancellations: Process cancellations and refunds as required, effectively communicating with customers regarding policies and procedures.- Maintain Records: Keep detailed records of transactions, ensuring proper documentation and data entry into the system for easy retrieval.Required Skills and Expectations:- High School Diploma: Completion of at least 10th grade education is required.- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.- Attention to Detail: Ability to accurately process bookings and handle customer information without errors.- Computer Proficiency: Familiarity with booking software and office applications to manage reservations and records efficiently.- Team Player: A willingness to collaborate with colleagues to enhance customer satisfaction and streamline operations. Candidates interested in this role can participate in the interview process from 10 AM to 6 PM.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Computer Operator Ticketing Executive Customer Care Passport Checking Ticket Checking Staff Ground Management Man Management
As an Air Ticketing Staff member, your primary responsibility will be to assist in the air ticketing process within the office environment in Ahmedabad. This role is suitable for both freshers and those with up to two years of experience. Key Responsibilities:- Manage Ticket Bookings: Handle customer inquiries and book flight tickets accordingly, ensuring accuracy in details such as passenger names and travel dates.- Provide Customer Support: Assist customers with any questions regarding their bookings, helping them navigate the ticketing process smoothly.- Coordinate with Airlines: Communicate with various airlines for updates on flights, fares, and deals to provide the best options to customers.- Handle Documentation: Manage necessary paperwork and confirm all ticketing details, ensuring compliance with airline regulations.- Maintain Records: Keep track of ticket sales and cancellations, ensuring all records are up-to-date for future reference.Required Skills and Expectations:- Education: A minimum of 10th pass is required for this role. - Communication Skills: Strong verbal and written communication skills are essential for effective interaction with customers and airlines.- Interpersonal Skills: Ability to work well in a team and engage positively with customers.- Attention to Detail: Precision in handling bookings and documentation to avoid errors.- Basic Computer Knowledge: Familiarity with computer systems for managing ticketing tasks efficiently.- Work Environment: This is a full-time role that requires working from the office, with expected shifts from 10 am to 6 pm. This position is an excellent opportunity to start a career in the travel industry while contributing to customer satisfaction and operational efficiency.
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  • 1 - 1 yrs
  • 6.0 Lac/Yr
  • Madurai
Computer Operator Passport Checking Ticketing Executive Ticket Checking Staff Customer Care Man Management Data Entry Operator Airport Ground Staff Ground Management
We are urgently hiring for the role of Ground Staff Air-Ticketing in Madurai, India. This full-time position is ideal for candidates with at least one year of experience and a minimum educational qualification of a 10th pass.Key responsibilities include assisting customers with ticket reservations and inquiries, ensuring the efficient operation of ticketing processes, and managing documentation related to travel. Ground staff will also handle check-in procedures, facilitate baggage handling, and support customers during boarding and arrival.Candidates must possess effective communication skills, strong customer service abilities, and proficiency in handling ticketing software. Attention to detail is crucial for managing travel documents accurately. Additionally, candidates should be able to work efficiently under pressure and demonstrate problem-solving skills in a fast-paced environment.Job requirements include working from the office in Madurai, with the interview conducted between 10 AM to 6 PM. Candidates should be prepared for mobility throughout the workplace and may need access to a laptop or mobile device for ticketing operations. A valid identification document is also necessary for verification purposes.If you are an enthusiastic individual ready to thrive in the airline industry, we encourage you to apply for this exciting opportunity. Join us in providing exceptional service to travelers while enhancing your career in air ticketing.
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  • Fresher
  • 4.3 Lac/Yr
  • Varanasi
Customer Relationship Ticket Booking
We are looking for enthusiastic and detail-oriented individuals to join our team as Airport Ticketing Staff in Varanasi Lal Bahadur Shastri International Airport. This position is ideal for freshers who have completed their 12th grade and are eager to start their career in the airline industry.Key Responsibilities:1. Ticket Sales and Promotions: Assist customers in purchasing tickets for domestic and international flights, offering information about promotional deals and packages.2. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a pleasant experience for travelers.3. Reservation Management: Help manage flight reservations, changes, and cancellations effectively, ensuring accuracy in entered data.4. Documentation: Maintain accurate records of ticket transactions and other related documents, ensuring compliance with airline regulations.5. Coordination with Airlines: Liaise with airline representatives to obtain information and update customers about flight statuses and changes.Required Skills and Expectations: Candidates should have strong communication skills, both verbal and written, to effectively assist clients and work well in a team environment. Attention to detail is critical for managing reservations accurately. A positive attitude and willingness to learn are essential for success in this role, as is the ability to perform well under pressure in a fast-paced environment. Proficiency in basic computer skills is also required for handling ticketing systems and customer inquiries.
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  • Fresher
  • 4.3 Lac/Yr
  • Kanpur
Air Ticketing Ground Management
We are looking for a friendly and helpful Airport Information Desk Associate to assist travelers at our Kanpur Chakeri, Airport. This full-time position is ideal for freshers who have completed their 12th grade.Key Responsibilities:- Provide Information: Assist passengers by giving accurate information about flights, terminal facilities, and airport services.- Address Queries: Answer questions from travelers regarding travel requirements, airport navigation, and connecting flights.- Support Services: Help coordinate with other airport personnel to ensure smooth operations and passenger assistance.- Maintain Desk Operations: Keep the information desk tidy and stocked with necessary materials, such as maps and brochures.- Handle Complaints: Listen to passenger concerns and work towards resolving issues promptly and effectively.Required Skills and Expectations:Candidates should have excellent communication skills to interact positively with travelers. Being approachable and friendly is essential, as you will be the first point of contact for many passengers. Effective problem-solving skills are also important to address inquiries and concerns. Applicants should be able to work in a busy environment, multitasking efficiently and maintaining a calm demeanor under pressure. A willingness to learn and adapt is important, as is the ability to work collaboratively with colleagues. Familiarity with basic computer operations will be an advantage in managing information effectively.
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  • Fresher
  • 4.3 Lac/Yr
  • Agra
Airport Ticketing Customer Service
We are looking for a dedicated Airport Executive to join our team in Agra, Kheria Airport. This full-time position is ideal for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with check-in procedures, luggage handling, and answering queries to ensure a pleasant travel experience.2. Documentation Management: Ensure all travel documents are collected and verified accurately, including boarding passes and ID verification.3. Problem Resolution: Address and resolve any issues that may arise, such as flight delays or cancellations, ensuring that passengers receive timely information and support.4. Team Collaboration: Work closely with airport staff and airline representatives to ensure smooth operations and effective communication throughout the airport.5. Safety and Compliance: Adhere to all safety regulations and airport policies, maintaining a secure environment for both passengers and staff.Required Skills and Expectations:Ideal candidates will have strong communication and interpersonal skills, allowing them to interact professionally with diverse individuals. A customer-focused mindset is essential for delivering exceptional service. Candidates should be detail-oriented, capable of handling documentation accurately. A positive attitude and problem-solving abilities are important for effectively assisting passengers. As this role is office-based, flexibility in working hours may be necessary. The ability to work well as part of a team is also crucial.
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