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Air Ticketing Jobs

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Asansol
Customer Relationship Air Ticketing Ticket Booking
We are looking for a motivated and detail-oriented Airport Ticketing Executive to join our team in Asansol. In this full-time role, you will be responsible for providing excellent customer service to passengers and ensuring smooth ticketing processes.**Key Responsibilities:**- **Ticket Booking:** Assist passengers in booking tickets for flights, providing guidance on available options and pricing. You will help customers make informed choices that suit their travel needs.- **Customer Service:** Address passenger inquiries and concerns regarding their travel arrangements, ensuring satisfaction and resolving issues promptly. Your ability to communicate effectively will enhance the customer experience.- **System Management:** Use airline ticketing systems to enter flight data, issue tickets, and manage reservations. Attention to detail is crucial to prevent errors in bookings.- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring accuracy and receipt issuance. You will maintain financial integrity throughout this process.- **Documentation Support:** Provide assistance with required travel documents, such as passports and visas, to ensure passengers have everything needed for their journey. This will involve guiding customers through the documentation process.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Basic computer knowledge to navigate ticketing systems and manage bookings.- Ability to work in a fast-paced environment while maintaining attention to detail.- A team-oriented mindset to collaborate with colleagues and contribute to a positive work atmosphere.- A willingness to learn and adapt to new processes and technologies in the airline industry. This role is ideal for someone looking to start a career in the travel and tourism sector. If you are enthusiastic and customer-focused, we encourage you to apply.
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Hiring For 10th Pass Freshers - Air Ticketing Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Patna
Air Ticketing Airport Ground Staff
We are seeking a motivated Airport Ticketing Executive to join our team in Patna. This role is ideal for individuals who enjoy customer service and have a keen interest in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle customer requests for flight bookings using the airlines reservation system to ensure accurate and timely ticketing.- **Customer Assistance:** Provide assistance to passengers in person, answering questions about flight schedules, ticket prices, and travel routes to enhance their travel experience.- **Payment Processing:** Process payments for ticket purchases and issue receipts, ensuring adherence to financial and company policies.- **Problem Resolution:** Address any issues or complaints related to ticketing or reservations, striving to resolve these concerns promptly and effectively.- **Documentation Management:** Maintain accurate records of ticket sales and customer interactions in the company database for future reference.**Required Skills and Expectations:**- **Educational Qualification:** A minimum of 10th-grade education is required. - **Customer Service Skills:** Strong communication and interpersonal skills are essential to interact professionally with customers.- **Attention to Detail:** Must be detail-oriented, ensuring that all bookings and transactions are accurate.- **Basic Computer Proficiency:** Familiarity with computer systems and ticketing software is beneficial, but training will be provided for newcomers.- **Team Player:** Possess a cooperative attitude and work well within a team to achieve departmental goals.This role is suited for individuals eager to start their career in the aviation and travel industry, with opportunities for growth and learning.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Air Ticketing Air Ticketing Reservation
As an Air Ticketing Associate, you will play a crucial role in assisting customers with flight bookings and ensuring a smooth travel experience. Your primary responsibilities and required skills will include:**Key Responsibilities:**- **Customer Service:** Assist customers in booking air tickets, answering queries, and providing information about flight schedules, prices, and services to ensure a satisfying experience.- **Ticketing Process:** Handle ticket reservations and cancellations, ensuring that all transactions are processed accurately and responsibly.- **Payment Management:** Process payments for ticket bookings, maintaining records of transactions to ensure accurate financial reporting.- **Communication with Airlines:** Liaise with airlines to confirm bookings, manage changes, and resolve any issues related to flights.- **Documentation:** Prepare and maintain necessary documents related to ticketing and travel arrangements, ensuring compliance with travel regulations.- **Sales Promotion:** Inform customers about promotional offers and travel packages, encouraging them to make bookings.**Required Skills and Expectations:**- **Educational Qualification:** A minimum of 10th pass is required, with a willingness to learn about the travel industry.- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers and partners effectively.- **Customer-Oriented:** A positive attitude towards customer service, with the ability to handle inquiries and complaints gracefully.- **Attention to Detail:** Ability to pay close attention to details while processing bookings and managing documentation.- **Team Player:** Ability to work collaboratively in a team environment, supporting colleagues and contributing to a positive workplace culture. If you are passionate about travel and have a strong desire to provide excellent customer service, consider applying for this role.
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  • Fresher
  • 4.5 Lac/Yr
  • Ahmedabad
Air Ticketing Customer Relationship Ticket Booking Airport Operation
As an Airport Ticketing Staff member, you will play a vital role in ensuring smooth operations at the airport. You will assist passengers with ticketing and provide excellent customer service.**Key Responsibilities:**- **Ticket Issuance:** Process ticket bookings and issue boarding passes to passengers, ensuring all details are correct.- **Customer Assistance:** Provide information to passengers about flight schedules, baggage rules, and travel requirements, helping them navigate their travel journey.- **Reservation Management:** Handle changes or cancellations of bookings, ensuring a seamless experience for travelers.- **Payment Processing:** Manage transactions and ensure accurate handling of cash and credit card payments during ticket purchase.- **Problem Resolution:** Address passenger queries and concerns promptly to ensure high satisfaction levels.- **Team Collaboration:** Work closely with other staff members to coordinate services and maintain an organized work environment.**Required Skills and Expectations:**The ideal candidate should be a 12th pass with a strong interest in customer service. Good communication skills in English and local languages are essential to interact effectively with passengers. Attention to detail is crucial for accurate ticketing and information delivery. You should be comfortable working in a fast-paced environment and possess basic computer skills for managing systems and bookings. A positive attitude and the ability to remain calm under pressure are vital for ensuring a pleasant experience for all travelers. Freshers are welcome to apply, and training will be provided to help you succeed in this role.
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  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Chennai
Ground Operation Ground Management Passport Checking Ticket Checking Staff Ticket Booking Computer Operator Ticketing Executive Air Hostess Human Resource Customer Care
Urgent Hiring For Air-TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location - Chennai,Work Experience - Fresher & 3 years
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
Join our dynamic team at the airport in Bhubaneswar as Airport Staff, where you will play a vital role in ensuring smooth operations and providing excellent customer service.Key Responsibilities:1. **Customer Service**: Assist passengers with inquiries, check-in procedures, and baggage handling to ensure a pleasant airport experience.2. **Check-In Support**: Operate check-in counters and help passengers with ticketing processes, ensuring all travel documents are correctly processed.3. **Baggage Handling**: Manage the loading and unloading of luggage while following safety procedures to prevent damage or loss.4. **Security Compliance**: Ensure all security protocols are followed, guiding passengers through security checks and assisting with inspections as needed.5. **Communication**: Coordinate with airline staff and security personnel to relay important information, maintain schedules, and address passenger needs efficiently.Required Skills and Expectations:Candidates should have a minimum education of 10th grade, with 0 to 5 years of experience preferred. Strong communication and interpersonal skills are essential for effective interaction with passengers and colleagues. You must be detail-oriented, capable of working in a fast-paced environment, and able to handle stressful situations. Punctuality and a cooperative attitude are crucial, as well as a strong commitment to providing excellent service. Flexibility to work various shifts is important to meet the needs of airport operations.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Ground Staff Activities Airport Ticketing Cargo Handling Airline Operations Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Direct Sales Personality Development Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling
As an Airport Staff member in Mumbai, India, you will play a vital role in ensuring a smooth and efficient airport experience for travelers. This full-time position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.Key Responsibilities:1. **Customer Service**: Assist passengers with check-ins, boarding, and luggage inquiries to provide a positive travel experience.2. **Security Checks**: Conduct safety screenings of passengers and luggage, ensuring compliance with airport security regulations.3. **Information Assistance**: Provide information about flights, airport facilities, and services, helping passengers navigate the airport.4. **Coordination with Airlines**: Work closely with airline staff to manage boarding processes and address any issues that may arise.5. **Maintenance of Cleanliness**: Ensure that the airport environment is clean and safe by regularly checking and tidying up assigned areas.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with both coworkers and passengers. A friendly and approachable demeanor is necessary for providing exceptional customer service. Candidates should display a willingness to work in a fast-paced environment and adapt to shifting priorities. Punctuality and reliability are essential, as is the ability to work collaboratively as part of a team. Basic knowledge of safety procedures is a plus, and a commitment to following rules and regulations is crucial for this role.
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  • Fresher
  • 9.0 Lac/Yr
  • Chennai
Customer Relationship Ticket Booking
We are looking for a dedicated and enthusiastic Air Ticketing Executive to join our team in Chennai. This full-time position is ideal for fresh graduates who have completed at least their 10th grade and are eager to start a career in the travel industry.**Key Responsibilities:**- **Ticketing and Reservations:** Manage the booking and issuing of airline tickets for customers, ensuring accurate information and efficient processing.- **Customer Service:** Provide excellent service to clients by addressing their inquiries, resolving issues, and assisting them with travel plans, ensuring a positive experience.- **Flight Information:** Stay updated on flight schedules, routes, and pricing to offer the best options to customers and meet their travel needs effectively.- **Payment Processing:** Handle payment transactions securely and accurately, ensuring compliance with company policies and procedures.- **Data Management:** Maintain and update customer records and ticketing databases to ensure all information is current and accurate.**Required Skills and Expectations:**- Strong communication skills to effectively interact with customers and colleagues.- Basic computer skills, including proficiency in Microsoft Office and familiarity with ticketing software.- A keen eye for detail to ensure accuracy in bookings and financial transactions.- Ability to work in a team environment while also demonstrating independence in handling tasks.- A passion for travel and a desire to learn about the airline industry will be beneficial for your growth in this role.
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  • Fresher
  • 4.5 Lac/Yr
  • Chandigarh Sector 11
Good Communication Skills Team Work
A ticket Executive manages customer travel booking ( flights, trains, etc.), issues tickets, handles cancellations/ refunds, and provides itinerary information. provides essential details for a task, bug report, or support request, including a clear title, problem summary, user story, and expected behavior.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Customer Relationship Air Ticketing Ticket Booking
Join our team as an Airport Ticketing Staff member in Kanpur, India. This full-time position is perfect for individuals who are passionate about travel and customer service, with 0 - 2 years of experience.Key Responsibilities:1. **Ticket Sales**: Assist customers in purchasing tickets, providing accurate information about flight schedules, prices, and available services.2. **Customer Service**: Offer excellent support to passengers, resolving inquiries and addressing any issues related to ticketing and travel.3. **Booking Management**: Handle changes and cancellations to bookings efficiently while keeping customers informed about their options.4. **Record Keeping**: Maintain accurate records of ticket sales and transactions, ensuring all data is entered correctly into the system.5. **Collaboration**: Work closely with airline representatives and other staff to ensure smooth operations and assist with special requests or passenger needs.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with diverse customers. Attention to detail is crucial for ensuring accurate ticketing and record maintenance. The ideal candidate should be comfortable working in a fast-paced environment, demonstrating good problem-solving abilities. A friendly demeanor and the capacity to work as part of a team are also essential. Flexibility to work at various times, including weekends and holidays, is a must.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. **Ticket Booking:** Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. **Customer Service:** Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. **Documentation:** Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. **Problem Solving:** Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. **Collaboration:** Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Jodhpur
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
As an Airport Staff member in Jodhpur, you will play a crucial role in ensuring a smooth travel experience for passengers. Your responsibilities will include:- **Check-in Assistance**: Help passengers check in for their flights by verifying tickets and providing boarding passes to ensure they are ready to board.- **Baggage Handling**: Safeguard and manage luggage by assisting with baggage drop-off and ensuring it is loaded onto the correct flights.- **Customer Service**: Address passenger inquiries and provide helpful information about flight schedules, gate numbers, and airport facilities, ensuring a pleasant airport experience.- **Security Process Support**: Assist in maintaining security standards by guiding passengers through security checks and ensuring compliance with safety regulations.- **Terminal Operations**: Collaborate with team members to ensure the efficient operation of the terminal, such as keeping areas clean and organized for passenger convenience.- **Emergency Procedures**: Follow safety protocols during emergencies, providing assistance and ensuring that passengers are guided to safety.To be successful in this role, you should have strong communication skills to interact effectively with passengers and work well in a team environment. Being detail-oriented is important for handling tickets, baggage, and safety procedures accurately. A friendly attitude and a readiness to help are essential for providing excellent customer service. This position is open to candidates with any level of experience, making it suitable for both fresh graduates and those with prior work experience.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Madurai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Visakhapatnam
Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking BHM Air Ticketing
As an Air Ticketing Agent, you will be responsible for managing customer bookings and providing exceptional service to travelers. Your role is crucial in ensuring a seamless travel experience for our clients.**Key Responsibilities:**- **Booking Airline Tickets:** You will assist customers in booking flights, making sure to provide the best options based on their travel needs and preferences.- **Managing Customer Inquiries:** Handling customer queries and providing accurate information about flight schedules, prices, and airline policies will be a part of your daily work.- **Issuing Tickets:** You will issue electronic tickets and ensure that all ticketing procedures are accurately followed, confirming all bookings.- **Handling Payments:** Assisting customers with payments and providing them with necessary receipts and confirmations related to their bookings.- **Resolving Issues:** Addressing any customer complaints or issues regarding their bookings or travel plans in a professional manner.**Required Skills and Expectations:**You are expected to have good communication skills to interact effectively with customers. A basic understanding of airline services and ticketing processes will be beneficial, though training will be provided. Attention to detail is important to avoid errors in bookings. A friendly and patient attitude is essential as you will be dealing with diverse customers. Proficiency in using computers and ticketing systems is needed, and a strong willingness to learn will help you succeed in this role.
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Airport Ground Staff Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Guwahati
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:- **Passenger Assistance**: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.- **Baggage Handling**: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.- **Customer Service**: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.- **Safety Procedures**: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.- **Coordination with Airlines**: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.
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  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Ground Staff Activities Ground Handling Ground Management Air Ticketing Good Communication
Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.
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Airport Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.3 Lac/Yr
  • Raipur
Airport Ticketing Airline Operations Customer Service Ground Staff Activities
We are looking for dedicated Airport Staff to join our team at Raipur. This full-time position is ideal for freshers who have completed their 12th grade. The role involves a variety of tasks essential for supporting airport operations and ensuring a smooth experience for travelers.**Key Responsibilities:**- **Customer Service:** Greet passengers upon arrival, assist with queries, and ensure a friendly atmosphere throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling luggage.- **Baggage Management:** Ensure all baggage is handled carefully, assisting with loading, unloading, and directing passengers to the appropriate baggage claim area.- **Security Protocols:** Follow and implement safety procedures, including checking identification and guiding passengers through security checks.- **Information Updates:** Provide passengers with flight information, updates on departures and arrivals, and any changes in luggage policies.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and staff. A polite and professional demeanor is essential for providing great customer service. Basic computer skills are necessary for handling check-in systems and data entry. Physical stamina is required, as the job may involve standing for long periods and moving luggage. A positive attitude and the ability to work in a fast-paced environment are crucial for success in this role. Teamwork and cooperation with other airport staff will help maintain efficient operations.
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Airport Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.3 Lac/Yr
  • Itanagar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Ground Staff Activities
We are looking for dedicated and hardworking Airport Staff in Itanagar, India. This full-time position is ideal for freshers who have completed their 12th grade education. Male candidates are preferred.Key Responsibilities:1. **Check-in Support**: Assist passengers during the check-in process by verifying their travel documents and issuing boarding passes to ensure a smooth experience.2. **Customer Assistance**: Provide helpful information to travelers, answering queries about flights, terminal amenities, and directions within the airport.3. **Luggage Handling**: Safely manage baggage by ensuring that it is loaded onto the correct flights and addressing any lost luggage claims.4. **Security Checks**: Collaborate with airport security personnel to ensure compliance with safety protocols, helping to maintain a secure environment for all passengers.5. **Boarding Operations**: Assist in the boarding process by guiding passengers to their gates and ensuring that boarding procedures are followed efficiently.To succeed in this role, candidates should possess strong communication skills, paying attention to detail while managing responsibilities effectively. A friendly and approachable demeanor is essential for providing excellent customer service. Ability to work in a fast-paced environment and handle challenging situations calmly is expected. Teamwork and reliability are crucial, as the position involves working closely with other staff members to ensure the airport runs smoothly for all travelers.
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  • Fresher
  • 4.0 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities
As an Airport Ground Staff member in Visakhapatnam, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This position is ideal for freshers who are eager to build a career in the aviation industry.**Key Responsibilities:**- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the correct documents and guiding them through the procedures.- **Baggage Handling**: Manage the loading and unloading of luggage from aircraft, ensuring that items are handled with care and delivered to the right destination.- **Customer Service**: Address passenger inquiries, provide information about flight schedules, and assist with any issues that may arise during travel.- **Safety Compliance**: Follow safety regulations and protocols to maintain a secure environment for both passengers and staff.- **Coordination with Crew**: Work closely with airline crew and other ground staff to ensure smooth operations and timely departures.- **Lost and Found Management**: Assist in managing lost luggage cases and help reunite passengers with their belongings.**Required Skills and Expectations:**Candidates should have completed their 12th grade and exhibit a strong willingness to learn. Excellent communication skills are essential for interacting with passengers and team members. A friendly and approachable demeanor is important for providing great customer service. Basic knowledge of airport operations will be an advantage. The ability to work in a fast-paced environment and a flexible attitude toward working hours are also necessary to thrive in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gaya
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Staff member, you will be a vital part of our team responsible for ensuring smooth operations at the airport ticketing counters. Your role will involve assisting travelers with their ticket purchases and providing exceptional customer service.**Key Responsibilities:**- **Ticket Sales**: You will sell tickets to passengers, answering any questions they may have about flights, prices, and travel dates.- **Customer Assistance**: You will assist customers by providing information about flight schedules, boarding times, and procedures to ensure they have a hassle-free experience.- **Handling Payments**: You will manage cash and electronic payments, making sure all transactions are accurate and secure.- **Issue Boarding Passes**: You will issue boarding passes for passengers, ensuring all details are correct before printing or sending them electronically.- **Addressing Complaints**: You will listen to customer concerns and complaints, working to resolve issues and provide solutions in a friendly manner.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th pass. Strong communication skills are essential to effectively interact with passengers and provide helpful information. A basic understanding of computers and ticketing software will be beneficial. You should be detail-oriented, as accuracy is vital in ticketing and payments. Candidates must also be able to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining a positive attitude. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Jharsuguda
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
As an Air Ticketing Associate, you will play a crucial role in assisting customers with their air travel needs. Your primary responsibilities will include:- **Processing Ticket Bookings**: You will handle ticket reservations, ensuring that all bookings are accurate and reflect the customers' travel preferences.- **Customer Service**: Acting as the first point of contact for customers, you will address inquiries, provide information about flight availability, and assist customers with any issues related to ticketing.- **Managing Payments**: You will assist customers in processing payments for their tickets, ensuring that all transactions are secure and properly recorded.- **Maintaining Records**: Keeping track of ticket sales and customer information is essential. You will update the database to reflect bookings and changes accurately.- **Collaborating with Team Members**: Working closely with other associates and departments to streamline operations and provide the best service possible.To succeed in this role, you should possess strong communication skills, both written and verbal, allowing you to interact effectively with customers. Attention to detail is crucial for processing bookings and managing records accurately. You should be comfortable working in a fast-paced environment and managing multiple tasks simultaneously. A basic understanding of computers and ticketing software will be beneficial. A positive attitude and willingness to learn are essential, especially if you have limited experience in this field.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your work will involve various tasks related to air travel arrangements and customer service.**Key Responsibilities:**- **Ticket Booking:** You will be responsible for booking air tickets for customers based on their travel plans, ensuring accuracy and adherence to their preferences.- **Customer Assistance:** Provide prompt and friendly assistance to customers regarding flight schedules, availability, fares, and other travel-related inquiries.- **Reservation Management:** Manage and maintain flight reservations, updating customers with any changes or cancellations in their itineraries.- **Payments Handling:** Process payments for ticket bookings and issue e-tickets, ensuring all financial transactions are accurate and documented.- **Problem Solving:** Address and resolve any issues or complaints that customers may have regarding their tickets or travel arrangements.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- Basic knowledge of ticketing systems and procedures is preferred but not mandatory; training will be provided for the right candidate.- A keen attention to detail is important to ensure accurate bookings and prevent errors that could lead to customer dissatisfaction.- The ability to work in a fast-paced environment and manage multiple tasks efficiently is crucial for success in this role.- Candidates should be open to learning and adapting to new systems and processes as needed.
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12th Pass Freshers For Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Goa
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and airside areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 30,000/monthExperienced: 30,000 - 1,00,000+/month
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Ground Staff || Freshers & Experienced

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Good Communication Customer Support Air Ticketing Executive Ground Staff Cabin Crew Ground Management Ground Operation Flight Attendant Air Hostess Time Management Problem Solving
An Air Ticketing Executive is responsible for booking airline tickets, assisting passengers with travel arrangements, and managing flight reservations. The role involves using airline reservation systems, providing fare information, and ensuring accurate ticketing and travel documentation for customers.Key ResponsibilitiesBook domestic and international airline tickets for passengers.Assist customers with flight schedules, fares, and travel information.Issue, reissue, and cancel airline tickets as required.Handle airline reservation systems such as GDS (Global Distribution Systems).Prepare and verify travel documents and itineraries.Assist passengers with seat selection, baggage information, and special requests.Manage refunds, ticket changes, and rescheduling requests.Maintain accurate booking records and customer details.Coordinate with airlines and travel agencies for ticketing services.Provide customer support for travel-related queries.Required SkillsGood communication and customer service skillsKnowledge of airline ticketing proceduresBasic computer and reservation system knowledgeAttention to detailProblem-solving abilityTime management skillsEducational Qualification10+2 or Graduation from a recognized board or university.Diploma or certification in Aviation, Travel & Tourism, or Ticketing (preferred).ExperienceFreshers can apply for entry-level ticketing positions.Experience with airline reservation systems like Amadeus, Galileo, or Sabre is an advantage.Work EnvironmentAirportsTravel agenciesAirline reservation officesTourism and travel companiesCareer OpportunitiesAir Ticketing ExecutiveReservation ExecutiveTravel ConsultantSenior Ticketing ExecutiveTicketing SupervisorSalary (India Approx.)Fresher: 18,000 30,000 per monthExperienced: 35,000 50,000+ per month depending on company and experience
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Air Ticketing Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing
As an Air Ticketing Executive, you will be responsible for facilitating the booking of airline tickets for customers. This role requires attention to detail and excellent customer service skills. You will work in an office environment in Kolkata.**Key Responsibilities:**- **Booking and Ticketing:** Handle customer requests for airline tickets by using booking systems to ensure accuracy and efficiency in reservations.- **Customer Service:** Assist customers by providing information about flight schedules, fares, and any other travel-related inquiries, ensuring a positive experience.- **Managing Changes:** Make necessary changes to bookings as requested by customers, including cancellations, re-bookings, and special requests, while adhering to airline policies.- **Payment Processing:** Handle payments securely and accurately, ensuring that all transactions are processed in accordance with company procedures.- **Documentation:** Prepare and manage necessary documentation for ticketing and booking confirmations, ensuring compliance with regulations and policies.- **Coordination with Airlines:** Communicate with airlines regarding issues such as flight changes, cancellations, and customer service concerns to ensure customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with customers and airline representatives.- Attention to detail is critical to manage bookings accurately and avoid errors.- Basic knowledge of travel and airline procedures is preferred but not required for candidates with a willingness to learn.- A positive attitude and ability to work in a team-oriented environment are important for fostering good relationships with colleagues and clients. - Must be willing to work full time in an office setting and adapt to varying work demands.
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Hiring Fresher / Air Ticketing Executive / 10th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Air Ticketing
Flight Booking & Reservation: Handle reservations, flight searches, and seat allocations for domestic and international flights.Ticketing Operations: Issue, reissue, and cancel tickets, including updating booking references (PNR).Customer Service: Address customer inquiries regarding schedules, fares, and baggage policies.Payment Processing: Securely process payments for ticket bookings, changes, and cancellations.Documentation: Assist passengers with check-in procedures, boarding passes, and required travel documents.
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Hiring Fresher - Air Ticketing Executive - Ranchi

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ranchi
Air Ticketing
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs. Your main responsibilities will include:- **Booking Air Tickets**: You will help customers by booking domestic and international flights, ensuring they get the best options based on their preferences.- **Customer Service**: Providing excellent customer service is essential. You will answer inquiries and resolve issues related to bookings and travel itineraries.- **Ticket Updates**: You will manage and update ticket details, making necessary changes as requested by clients due to cancellations or rescheduling.- **Payment Processing**: Handling payment transactions accurately and securely is a key duty. You will guide customers through the payment process and ensure all fees are accounted for.- **Documentation Support**: Assisting customers in understanding travel documentation requirements, including visas and identification needed for their journeys.- **Coordination with Airlines**: You will work closely with airline representatives to ensure smooth operations and stay updated on flight availability and changes.For this role, candidates should have strong communication skills to interact effectively with customers. Organizational ability is important to manage ticket bookings and related paperwork efficiently. Attention to detail is necessary to avoid errors in bookings and processing. Basic computer skills are required to navigate booking systems. A positive attitude and willingness to learn will greatly benefit your success in this role. Flexibility and patience when handling customer requests will also be essential for thriving in this fast-paced environment.
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Visakhapatnam
Computer Operator Ticketing Executive Ground Operation Ground Management Man Management Human Resource Passport Checking Ticket Checking Staff Air Hostess
Urgent Hiring For Air Ticketing StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Visakhapatnam,Work Experience - Fresher & 4 Years
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Visakhapatnam
Offline Data Entry Computer Operator Passport Checking Ticketing Executive Airport Ground Staff Ground Operation Man Management
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - VisakhapatnamSkills - Computer OperatorWork Experience - Fresher
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Nagpur
Offline Data Entry Back Office Processing Computer Operator Ticketing Executive Airport Ground Staff Man Management
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Nagpur,Skills - Data Entry, Back Office, Computer Operator
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Amritsar
Customer Relationship Air Ticketing Ticket Booking
We are seeking Airport Ticketing Staff who are responsible for assisting travelers with ticket bookings and check-ins at the airport. This entry-level position is ideal for individuals looking to start their career in the aviation industry.Key Responsibilities:- **Ticket Reservations**: Assist passengers in booking their flights, checking availability, and processing tickets using ticketing software.- **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive travel experience for all passengers.- **Check-In Assistance**: Help travelers check in for their flights, verify travel documents, and provide information about baggage policies and flight details.- **Payment Processing**: Handle various payment methods securely, ensuring accurate transactions while adhering to company policies.- **Record Keeping**: Maintain accurate records of ticket sales and transactions to support financial reporting and customer service efforts.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills, both verbal and written. A friendly demeanor and a willingness to help customers are essential. Attention to detail is crucial, as staff must accurately process tickets and handle sensitive information. We expect punctuality and reliability, along with a readiness to work in a team-oriented environment. An interest in travel and the aviation industry will be advantageous for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Ticketing Staff to join our team in Gwalior, India. This role involves assisting passengers with ticket booking and providing excellent customer service. If you are a recent school graduate, enthusiastic, and eager to learn about the airline industry, we want to hear from you! Key Responsibilities:- **Ticket Booking:** Assist passengers in booking tickets through various channels, ensuring accurate information and transactions.- **Customer Service:** Provide friendly and helpful support to travelers at the ticket counter and over the phone, addressing their queries and concerns.- **Check-in Assistance:** Guide passengers through the check-in process, ensuring they have all necessary documentation and luggage is handled correctly.- **Data Entry:** Maintain accurate records of ticket sales and passenger information in the system, ensuring compliance with airline policies.- **Problem Resolution:** Handle any issues that arise during the ticketing process promptly and efficiently, escalating matters to supervisors when necessary.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with customers. Attention to detail is crucial when processing ticket bookings and handling passenger information. Basic computer skills are essential for data entry tasks. We expect candidates to be able to work in a fast-paced environment and handle pressure while maintaining a positive attitude. A willingness to learn and adapt to new situations is highly valued.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Indore
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Ticketing Staff to join our team in Indore. This role is perfect for individuals who are organized, customer-focused, and eager to start their career in the aviation industry.Key Responsibilities: - **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about flight schedules, fares, and routes. - **Customer Service:** Offer excellent service to passengers by answering queries and resolving any issues or complaints related to ticketing. - **Check-in Assistance:** Help passengers during the check-in process, ensuring they follow all required procedures and have their travel documents ready. - **Record Keeping:** Maintain accurate records of ticket sales and transactions to ensure proper reporting and accountability. - **Team Collaboration:** Work closely with colleagues in other departments to ensure a smooth travel experience for customers.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, with a friendly and approachable demeanor. Attention to detail is crucial for managing ticket sales accurately and efficiently. Basic computer proficiency is essential for handling ticketing systems and maintaining records. The ability to work in a fast-paced environment and manage time effectively is expected. An enthusiasm for travel and a positive attitude towards customer service will be key to success in this role. Previous experience is not required, making this an excellent opportunity for fresh graduates.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Airline Ground Staff Air Port Ground Staff Ground Airlines Ground Airport
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are looking for an enthusiastic Air Ticketing Executive to join our team in Jaipur. This role is suitable for candidates with 0 to 5 years of experience, and a minimum educational qualification of 10th pass is required. You will assist customers in making travel arrangements and booking airline tickets.Key Responsibilities:1. **Ticket Booking**: You will handle booking airline tickets for customers, ensuring they get the best options based on their preferences and budget.2. **Customer Assistance**: Interacting with clients to understand their travel needs is crucial, and you will provide them with information about flight schedules, fares, and other relevant details.3. **Issue Resolution**: If customers encounter any issues with their bookings, you will address and resolve these problems efficiently to ensure their travel experience is smooth.4. **Documentation**: You will maintain accurate records of bookings and customer interactions, ensuring all information is updated and organized.5. **Coordination**: Collaborating with airlines and travel partners to gather necessary information and resolve any discrepancies will be part of your role.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A good understanding of geography and flight routes is important, along with basic computer proficiency. Attention to detail and the ability to work in a fast-paced environment are essential qualities. Being a team player and having a customer-first mindset will greatly contribute to your success in this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Aviation Security Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Activities Retail Executive Cargo Loader Airport Ticketing
We are looking for reliable and motivated individuals to join our team as Ground Staff in Mumbai. This is an entry-level position, perfect for those who have recently completed their 10th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, inquiries, and provide essential information related to flights, ensuring a positive experience.2. **Baggage Handling**: Safely manage the loading and unloading of passenger luggage, ensuring proper care and handling to prevent damage.3. **Maintenance of Facilities**: Keep the airport and surrounding areas clean and organized, including waiting areas and check-in counters, to maintain a welcoming environment.4. **Coordination with Staff**: Work closely with other team members and departments, sharing information about flight schedules, passenger needs, and emergencies.5. **Security Checks**: Assist in the implementation of safety and security procedures, ensuring compliance with regulations to maintain a secure environment for all.Required Skills and Expectations:The ideal candidate should have good communication skills to interact effectively with passengers and staff. Attention to detail is crucial to ensure all procedures are followed accurately. Basic problem-solving skills will be beneficial for addressing passenger inquiries and concerns. A positive attitude and a willingness to learn in a fast-paced environment are essential for success in this role. Prior experience is not required; however, a strong work ethic and a commitment to teamwork are highly valued.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service
We are looking for dedicated Airport Ground Staff in Bhubaneswar who will assist with various essential functions at the airport. This role is ideal for individuals with a passion for customer service and the aviation industry.Key Responsibilities:1. **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Load and unload baggage, ensuring it is safely handled and correctly placed on the aircraft.3. **Customer Service:** Address passenger inquiries, provide information about flight schedules, and resolve any issues they may face.4. **Safety Compliance:** Adhere to safety regulations and ensure all procedures are followed, maintaining a secure environment.5. **Coordination with Airlines:** Work closely with airline staff to ensure timely and efficient operations, including coordinating boarding processes and managing boarding gates.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Previous experience in customer service is an advantage, but not mandatory as we welcome freshers. Strong communication skills are essential for effective interaction with passengers and team members. Attention to detail and the ability to handle stressful situations calmly are crucial. Candidates should also be physically fit to manage the demands of the job, which includes standing for long hours and lifting heavy luggage when necessary. A positive attitude and willingness to work flexible hours, including weekends and holidays, are also expected.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hos
We are seeking enthusiastic individuals to join our team as Airline Ground Staff in Delhi. This position is ideal for those who enjoy working with people and want to start their career in the aviation industry.Key Responsibilities: The Airline Ground Staff will assist passengers during check-in, boarding, and luggage handling. You will ensure a smooth and efficient process at the airport by greeting travelers and guiding them through the necessary procedures. Additionally, you will manage flight information displays, including delays or cancellations, keeping passengers updated at all times.You will also be responsible for handling passenger inquiries, providing information about flights, services, and airport facilities. Maintaining safety regulations and providing assistance to those with special needs are crucial parts of the role. Finally, you will work closely with the cabin crew and other airport staff to ensure effective communication and coordination.Required Skills and Expectations: Candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and strong customer service orientation are essential for this position. Attention to detail and the ability to handle stressful situations calmly will help you succeed in this role. Lastly, as the position requires working in a fast-paced environment, individuals must be able to multitask and remain organized during busy periods. A minimum educational qualification of 10th grade is required.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Female
  • Ramagundam Peddapalli
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a crucial role in assisting passengers with their travel needs. This is a full-time position based in Ramagundam, primarily focused on providing excellent customer service to ensure a smooth travel experience. **Key Responsibilities:**- **Ticket Sales:** Process ticket bookings for domestic and international flights, ensuring all details are accurately entered into the system.- **Customer Assistance:** Address passenger queries regarding flight schedules, fares, and travel policies, providing clear and helpful information.- **Check-In Support:** Assist passengers during the check-in process, helping them with baggage drop-off and issuing boarding passes.- **Problem Resolution:** Handle issues or complaints related to ticketing, working to resolve them quickly and effectively to maintain customer satisfaction.- **Record Maintenance:** Keep accurate records of ticket sales and customer interactions, ensuring compliance with airline policies.- **Coordination with Airlines:** Communicate with airline representatives to stay updated on flight changes and any relevant operational information.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and colleagues effectively.- Basic knowledge of computer systems and ticketing software will be beneficial, although training will be provided.- A friendly and approachable demeanor is important, as you will be the first point of contact for travelers.- Attention to detail is necessary for accurate ticketing and record-keeping.- A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Karimnagar
Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking BHM Air Ticketing
As an Air Ticketing Agent, you will play a crucial role in assisting customers with travel arrangements. This position requires a strong attention to detail and excellent communication skills.**Key Responsibilities:**- **Booking Flight Tickets:** You will help customers find and book flights, ensuring they secure the best options according to their needs and budget.- **Customer Service:** Providing excellent service is key. You will assist passengers with inquiries, resolve issues, and ensure a positive travel experience.- **Handling Payments:** You will process financial transactions for ticket bookings and manage receipts accurately.- **Updating Flight Information:** Keeping track of changes in flight schedules and informing customers promptly will be part of your daily tasks.- **Providing Travel Advice:** Offering guidance on travel regulations, baggage policies, and travel insurance options to customers to help them make informed decisions.- **Maintaining Records:** You will maintain accurate records of bookings and transactions for effective tracking and reporting.**Required Skills and Expectations:**- You should have completed at least the 12th grade and possess good knowledge of flight services.- Strong communication skills are essential, both in person and over the phone, to interact effectively with customers and colleagues.- Basic computer skills are needed to manage bookings and use ticketing software efficiently.- A keen attention to detail will help you avoid errors in bookings and ensure customer satisfaction.- Being a team player and having a positive attitude will enhance your work environment and client interactions.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- **Baggage Handling:** Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- **Customer Service:** Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- **Security Regulations:** Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- **Team Collaboration:** Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Air Ticketing Air Cargo Air Hostess
As an Airport Ground Staff member, your primary role will be to ensure smooth operations at the airport, providing excellent service to passengers.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers in the check-in process, ensuring all necessary documents are verified and baggage is correctly tagged.- **Boarding Assistance:** Help passengers in boarding the aircraft by guiding them and ensuring a smooth transition from the terminal to the plane.- **Customer Service:** Address passenger inquiries and provide information regarding flights, boarding times, and airport services with a friendly and helpful attitude.- **Baggage Handling:** Ensure that luggage is correctly loaded and unloaded from aircraft, handling it with care to prevent damage.- **Safety Compliance:** Follow safety protocols and airport regulations to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Must be able to communicate clearly and effectively with passengers and team members. Good listening skills are also essential.- **Teamwork:** Ability to work collaboratively in a team-oriented environment is important, as you'll be interacting with various departments and individuals.- **Problem-solving Ability:** You should be able to quickly resolve issues that arise, ensuring a positive experience for passengers.- **Adaptability:** The airport environment can be fast-paced and unpredictable, requiring flexibility and the ability to handle changing situations effectively.- **Basic Computer Skills:** Familiarity with basic computer usage will be helpful for check-in processes and information retrieval.
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  • Fresher
  • 5.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Air Cargo Air Hostess Air Traffic Control
As an Airport Cargo Loader, you will play a vital role in ensuring that luggage and cargo are loaded and unloaded safely and efficiently at the airport. This is a full-time position based in Bhubaneswar, and it is suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Loading and Unloading Cargo:** You will be responsible for lifting and placing cargo and luggage onto planes and from planes to designated areas. This requires physical strength and attention to detail to handle items carefully.- **Checking Cargo Weight and Balance:** Ensuring that all cargo is properly weighed and balanced is critical for safe air travel. You will double-check weights before loading them into the aircraft.- **Operating Loading Equipment:** You will use various tools and equipment like forklifts and trolleys to move items. Training will be provided, so it's essential to be open to learning how to operate this equipment safely.- **Maintaining Safety Standards:** You will need to follow safety guidelines and protocols at all times. This includes wearing necessary safety gear and being cautious around busy aircraft areas.- **Documentation and Reporting:** You may be asked to help with documentation, including recording the types and quantities of cargo loaded and unloaded. Attention to detail is essential for accuracy.**Required Skills and Expectations:**Candidates should be physically fit and able to lift heavy objects regularly. Good communication skills are important for working in a team. A willingness to learn and follow instructions is essential. Punctuality and reliability are key traits, as this role may involve working in shifts, including weekends and holidays.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Airport Ticketing Airport Operation Airport Representative Airport Supervisor
We are looking for a dedicated Airport Executive to join our team in Patna. The ideal candidate will play a crucial role in ensuring smooth airport operations and providing excellent customer service.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling, ensuring a positive travel experience.- **Flight Information Management:** Provide accurate flight details to travelers and manage announcements regarding flight schedules and gate changes.- **Security Checks:** Facilitate security procedures by verifying passenger identification and luggage, ensuring compliance with safety regulations.- **Collaboration with Team:** Work closely with airport staff and other executives to coordinate operations efficiently and solve any on-ground issues.- **Reporting:** Maintain records of operations and passenger feedback, reporting any discrepancies to supervisors to improve services.To succeed in this role, candidates should possess:- **Communication Skills:** Strong verbal skills are essential for interacting with passengers and other staff. English and local language proficiency is preferred.- **Attention to Detail:** Ability to manage multiple tasks at once and notice important details in a fast-paced environment.- **Problem-Solving Skills:** Quick thinking and flexibility to resolve issues that may arise during daily operations.- **Basic Computer Skills:** Familiarity with computer systems and ability to learn airport management software.- **Positive Attitude:** A friendly, approachable demeanor to create a welcoming atmosphere for travelers.This full-time position is based in an office environment at the airport, ideal for those who are eager to start their careers in aviation.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
As an Airport Staff member in Ahmedabad, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include:- **Check-In Assistance**: Help passengers with the check-in process, including verifying tickets and issuing boarding passes to ensure a seamless experience.- **Baggage Handling**: Manage passenger baggage, including loading and unloading luggage from planes, ensuring that it is processed carefully and promptly.- **Customer Service**: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks**: Assist in conducting security screenings of passengers and their belongings to maintain safety standards established by airport regulations.- **Ground Support**: Collaborate with ground crew to facilitate timely boarding and deplaning of passengers, contributing to overall operational efficiency.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal communication is essential for interacting effectively with passengers and team members.- **Teamwork**: Ability to work as part of a team in a fast-paced environment, supporting your colleagues and ensuring operations run smoothly.- **Problem-Solving**: Capability to handle unexpected situations calmly and efficiently, ensuring passenger satisfaction.- **Attention to Detail**: A keen eye for detail to manage various tasks accurately and ensure compliance with safety regulations.- **Basic Technical Skills**: Familiarity with computers to assist in check-in and data entry tasks.This position is ideal for individuals who are motivated, eager to learn, and passionate about providing quality service in the aviation industry.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Jaipur
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
As Airport Staff in Jaipur, you will play a crucial role in ensuring smooth operations at the airport. Your day-to-day tasks will involve a variety of responsibilities, focused on customer service and safety.**Key Responsibilities:**- **Customer Assistance:** Help passengers with check-in, boarding, and luggage handling. Your friendly approach will create a welcoming experience for travelers.- **Security Checks:** Assist in maintaining security protocols by screening luggage and checking identification, ensuring a safe environment for everyone.- **Information Services:** Provide accurate information regarding flight timings, gate numbers, and airport facilities. Clear communication is key to guiding passengers effectively.- **Problem Resolution:** Handle passenger inquiries and resolve issues related to flights and services. Your ability to stay calm under pressure will be essential for ensuring a positive experience.- **Team Collaboration:** Work closely with other airport staff and departments to ensure efficient airport operations. Teamwork will help keep everything running smoothly.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education, with a willingness to learn. While no prior experience is necessary, any experience in customer service will be an advantage. Good communication skills in English and local languages are essential, as you will interact with a diverse range of passengers. You should be able to work in a fast-paced environment and be flexible with your work schedule, including weekends and holidays. A positive attitude and a focus on teamwork are important traits for this role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Chandigarh
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
As an Airport Staff member in Chandigarh, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers. Your responsibilities will include the following:- **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.- **Information Providing**: Serve as a point of contact for passengers seeking information about flights, terminal services, and airport facilities.- **Safety and Security Checks**: Assist in maintaining security regulations by conducting inspections and ensuring compliance with safety standards.- **Coordination with Ground Staff**: Work closely with other airport personnel to ensure efficient operations, including communicating flight schedules and passenger needs.- **Problem Solving**: Address any issues or concerns that may arise during a passenger's experience, acting swiftly to find solutions and ensure satisfaction.To be successful in this role, you should possess:- **Customer Service Skills**: A friendly demeanor and the ability to interact positively with a diverse range of passengers, addressing their needs effectively.- **Communication Skills**: Clear communication skills to convey information accurately and confidently to passengers and team members.- **Team Player Attitude**: Willingness to work closely with colleagues and cooperate to achieve common goals.- **Attention to Detail**: Ability to focus on important details, particularly related to safety regulations and passenger processes.- **Adaptability**: Flexibility to handle diverse tasks and work in a dynamic environment, ready to tackle challenges as they arise.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Shillong
Customer Relationship Air Ticketing Ticket Booking Customer Management
We are seeking an Air Ticketing Executive to join our dynamic team in Shillong. This role is ideal for individuals passionate about travel and customer service, with a keen interest in the airline industry.Key responsibilities include managing flight bookings, where you will assist customers in selecting flights based on their preferences. You will also issue tickets, ensuring accuracy and efficiency in the process. Handling customer queries is a crucial part of the role, as you will provide information about flight schedules, fares, and any changes or cancellations. Maintaining records is important for tracking transactions and supporting smooth operations. Collaboration with airlines and travel agencies will be necessary to stay updated on promotions and policies. Candidates should be confident communicators with a focus on customer service. Attention to detail is essential to ensure ticketing accuracy. Basic computer skills are required, as you will be using software to manage bookings and records. Strong organizational skills will help you manage multiple tasks efficiently, and a willingness to learn and adapt in a fast-paced environment is crucial. A minimum of a 12th-grade education is necessary, and prior experience in travel and tourism, while not mandatory, is a plus. This full-time position requires you to work from our office in Shillong. If you are ready to start your career in the travel industry, we encourage you to apply.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Shillong
Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing
We are seeking a motivated Air Ticketing Associate to join our team in Shillong, India. This full-time position is ideal for candidates who are recent graduates or have up to two years of experience in travel and ticketing services.Key Responsibilities:1. **Ticket Booking**: Handle flight reservations and ticket bookings for customers, ensuring accuracy and adherence to airline policies.2. **Customer Support**: Assist customers with inquiries, providing information on flight schedules, fares, and services while maintaining a high level of service.3. **Change Management**: Process cancellations, refunds, and changes to tickets as per customer requests, ensuring compliance with airline rules.4. **Documentation**: Prepare and maintain accurate records and documentation related to ticketing and customer interactions.5. **Liaison with Airlines**: Coordinate with airline representatives to resolve any ticketing issues or discrepancies.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential to ensure the correctness of ticket bookings and to provide accurate information. Basic computer skills are necessary for using ticketing software and managing bookings. A good understanding of the travel industry and a customer-focused approach will help in delivering excellent service. Candidates must be organized and able to manage multiple tasks while working in a fast-paced environment. A positive attitude and willingness to learn are key to success in this role.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Sibsagar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are seeking an Air Ticketing Associate for our office in Sibsagar, India. This entry-level position is perfect for individuals with a passion for travel and customer service. As an Air Ticketing Associate, you will be responsible for booking airline tickets, checking flight availability, and assisting customers with travel inquiries. You will work closely with clients to provide them with the best travel options that meet their needs.Key responsibilities include:- **Booking Tickets**: You will use ticketing systems to book flights for customers, ensuring accuracy in names, dates, and destinations.- **Customer Assistance**: You will address customer inquiries regarding ticket prices, travel routes, and cancellation policies, providing clear and helpful information.- **Maintaining Records**: You will keep detailed records of ticket bookings and customer interactions to ensure smooth operations and quick reference in the future.- **Problem Solving**: You will assist customers with any issues related to their travel plans, such as changes or cancellations, ensuring a positive customer experience.Required skills include strong communication abilities, attention to detail, and familiarity with computer systems. You should be organized, able to handle multiple tasks efficiently, and have a customer-focused attitude. A strong interest in travel and basic knowledge of airline operations can greatly enhance your success in this role.
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  • Fresher
  • 9.0 Lac/Yr
  • Bangalore
Customer Relationship Air Ticketing Ticket Booking
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • Fresher
  • 9.0 Lac/Yr
  • Vijayawada
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Staff member in Vijayawada, your role will involve various tasks that help ensure smooth airport operations. This is a full-time position suitable for freshers who have completed at least their 10th grade.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers with their queries and provide information regarding flight schedules, check-in procedures, and airport facilities.- **Check-In Assistance:** Help passengers during the check-in process, ensuring they have the correct documents and guiding them through the steps.- **Baggage Handling:** Manage luggage handling by directing passengers to the correct baggage areas and ensuring that bags are loaded and unloaded safely.- **Safety Compliance:** Ensure that all airport safety protocols are followed, helping to maintain a secure environment for passengers and staff.- **Maintenance of Cleanliness:** Keep the airport premises clean and organized by performing routine checks and cleaning tasks as required.- **Communication:** Coordinate with other airport staff and departments to ensure efficient operations and provide timely updates to passengers.**Required Skills and Expectations:**Candidates should have good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential, as providing excellent customer service is a key part of the job. Basic problem-solving abilities will help resolve passenger inquiries promptly. Being a team player is crucial, as you will work closely with other staff members. Reliability, punctuality, and a positive attitude are highly valued in this role.
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  • Fresher
  • 9.0 Lac/Yr
  • Kochi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport or other transportation facilities. You will be responsible for providing excellent customer service and assisting in various tasks that contribute to a pleasant travel experience for passengers.**Key Responsibilities:**- **Check-In Assistance**: Help passengers with the check-in process, ensuring that their travel documents are processed accurately and efficiently.- **Baggage Handling**: Manage luggage loading and unloading, ensuring that bags are transported safely and reach their destinations without damage.- **Customer Service**: Address passenger inquiries and resolve any issues they may have, providing support and information when needed.- **Boarding Process**: Assist in boarding procedures by directing passengers and ensuring that the process runs smoothly and on time.- **Cleanliness and Safety**: Ensure that the waiting areas and boarding gates are clean, organized, and comply with safety regulations.- **Coordination with Teams**: Work closely with other ground staff and airport personnel to maintain communication and ensure efficient operations.To succeed in this role, you should have strong communication skills and the ability to work well in a team. A positive attitude and good problem-solving abilities are essential, as you will frequently interact with passengers and handle various tasks. Being punctual and detail-oriented will help you in executing your responsibilities effectively. Previous experience in customer service is an advantage, but not mandatory.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are seeking dedicated individuals for the role of Ground Staff based in Hyderabad. This position is ideal for those who are enthusiastic about providing excellent service in a dynamic environment. The role involves various responsibilities that are essential for smooth operations.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and any inquiries to ensure a positive travel experience.- **Baggage Handling:** Manage passenger luggage, including loading and unloading baggage from aircraft, ensuring safe and efficient handling.- **Check-in Procedures:** Verify passenger information, issue boarding passes, and assist with any special requirements during check-in.- **Safety Checks:** Conduct safety inspections of boarding areas and gates to maintain a secure environment for all passengers and staff.- **Communication:** Collaborate with other team members and departments to coordinate flight operations and resolve any issues that arise.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact with passengers effectively. A friendly and professional demeanor is crucial for delivering outstanding service. Attention to detail is necessary for managing passenger information and ensuring safety standards are met. Teamwork is important, as you will be working closely with colleagues. Flexibility in working hours and the ability to handle high-pressure situations are also expected in this role. While prior experience is not mandatory, a positive attitude and eagerness to learn are vital for success.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Chennai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhopal
Air Ticketing Executive Ground Staff Cabin Crew Ticket Checking Staff Air Cargo Ground Handling Staff Ground Operations Staff Ground Hostess Ground Management Ground Operation
An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • Fresher
  • 8.5 Lac/Yr
  • Madurai
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Air Charter Operation Hard Working Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Madurai. This internship role is perfect for freshers with a 12th-grade education who are eager to learn and grow in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with check-in processes, provide information about flights, and handle inquiries to ensure a smooth travel experience.2. **Luggage Handling:** Help with the loading and unloading of luggage, ensuring that all baggage is carefully handled and securely placed.3. **Airport Operations Support:** Work alongside various teams to assist in daily operations, including coordinating with ground handling staff and managing queues.4. **Safety Compliance:** Ensure all safety protocols are followed in accordance with airport regulations to maintain a safe environment for passengers and staff.5. **Communication:** Effectively communicate with passengers, team members, and other airport personnel to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to perform in a fast-paced environment are essential. Attention to detail and a commitment to providing high-quality customer service are highly valued. Since this is an internship, prior experience is not necessary, but a willingness to learn and adapt is crucial. Teamwork and reliability will be important in ensuring a positive experience for all airport visitors.
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  • Fresher
  • 8.5 Lac/Yr
  • Vijayawada Hyderabad
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Air Charter Operation Hard Working Grooming Basic Computer Skills
We are looking for 391 Ground Staff Posts in Vijayawada, Hyderabad with deep knowledge in Air Ticketing, Aircraft Maintenance, Aviation, Customer Service, Aviation Security, Air Hostess Activities, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Air Charter Operation, Hard Working, Grooming, Basic Computer Skills and Required Educational Qualification is : 12th Pass;
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Ahmedabad
Customer Relationship Ticket Booking Air Ticketing
We are seeking Airport Ticketing Staff to join our team in Ahmedabad. This role is perfect for individuals eager to start their career in the travel industry, with responsibilities including ticketing, customer service, and coordination at the airport.Key Responsibilities:- **Customer Interaction**: Engage with passengers at the airport, providing assistance with ticket bookings, modifications, and cancellations to ensure a smooth travel experience.- **Ticketing Operations**: Handle ticket sales and refunds, ensuring accuracy in bookings and adherence to airline policies. Quick problem-solving skills are essential for managing customer inquiries.- **Information Dissemination**: Communicate important travel information such as flight schedules, boarding times, and baggage rules to passengers clearly and effectively.- **Coordinate with Airlines**: Work closely with airline representatives to resolve ticketing issues and maintain updated flight information for travelers.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills, both verbal and written. Attention to detail is vital when handling tickets and information. Basic computer skills are needed for managing booking systems, and a customer-oriented attitude will enhance the passenger experience. Ideal candidates will have a proactive approach to problem-solving and the ability to work in a fast-paced environment. While prior experience is not required, a passion for travel and service will be a significant advantage.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Ticket Booking Air Ticketing
We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Patna, India. This role is ideal for those looking to start their career in the travel and tourism industry.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information on routes, fares, and schedules.- **Customer Service**: Address customer inquiries, resolve issues, and ensure a positive experience throughout the ticketing process.- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and printing boarding passes.- **Record Maintenance**: Keep accurate records of ticket sales and assist in managing inventory for available flights.- **Compliance**: Ensure adherence to airport regulations and procedures while dealing with ticketing and passenger services.Required Skills and Expectations:Candidates should have completed their 12th grade education. Strong communication and interpersonal skills are essential for effectively interacting with customers. Attention to detail is important for managing ticket information accurately. The ability to work in a fast-paced environment and adapt to changing situations is necessary. We seek individuals with a positive attitude who can work well in a team and are willing to learn. Prior experience in customer service is a plus, but not mandatory, as training will be provided. Being proficient in using computers and handling ticketing software will be beneficial. Flexibility in work hours, including weekends and holidays, is expected.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Gorakhpur
Customer Relationship Ticket Booking Air Ticketing
We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Gorakhpur, India. This full-time role is perfect for candidates with minimal experience or recent graduates who have completed their 12th grade.Key Responsibilities:- **Ticket Sales**: Assist passengers in purchasing airline tickets, ensuring they receive accurate information about flights and prices.- **Customer Support**: Provide excellent service by answering questions, addressing concerns, and assisting with booking changes or cancellations.- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and information for their flights.- **Issue Resolutions**: Handle any issues that may arise during ticketing or check-in, working to resolve problems efficiently and professionally.Requirements and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and address their needs. Basic computer knowledge is essential, as staff will use ticketing systems and spreadsheets. Attention to detail is crucial for processing bookings accurately and avoiding errors. A positive attitude and a willingness to learn are important for adapting to the fast-paced airport environment. The role requires a commitment to providing high-quality service while maintaining professionalism at all times. Candidates should be ready to work in an office setting, engaging with clients face-to-face.
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