Job Description

We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.

Key Responsibilities:

1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.

2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.

3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.

4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.

5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.

Required Skills and Expectations:

The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.
  • Experience

    0 - 1 Years

  • No. of Openings

    12

  • Education

    12th Pass

  • Role

    Ground Staff Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Food/Meals, 5 Working Days, One-way Cab, airport ground staff

  • Walk-in interview location

    Village+Post - Angrail. P.s-gaighata. district - North 24 parganas

  • Walk-in Date

    06/07/2026 - 10/07/2026

  • Walk-in Time

    10:30 AM - 12:30 PM

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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