Ticket Booking Job Vacancies in Pune

As a Passenger Service Executive in Pune, you will be the first point of contact for passengers, ensuring a smooth and pleasant travel experience. This role is ideal for individuals looking to start their career in the travel and customer service industry.Key Responsibilities:1. Customer Interaction: Engage with passengers in a friendly manner, addressing their queries and providing necessary travel information to enhance their experience.2. Check-In Assistance: Support passengers during the check-in process, ensuring that all procedures are followed smoothly and efficiently.3. Issue Resolution: Handle any issues that may arise, such as booking changes or complaints, and work towards providing satisfactory solutions in a timely manner.4. Documentation: Ensure that all necessary travel documents are collected and verified, maintaining accuracy to comply with travel regulations.5. Collaboration: Work closely with other airport staff, including security and ground services, to ensure seamless travel operations and passenger safety.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-oriented mindset, with the ability to handle stressful situations gracefully. A high school diploma is required, and prior experience in customer service is a plus but not necessary. Ideal candidates should be punctual, detail-oriented, and able to work in a fast-paced environment. A positive attitude and team spirit are essential for success in this role.

Urgent Hiring For Ground Staff Interview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location PuneWork Experience - Fresher and 2 Years

We are looking for dedicated Ticketing Checking Staff to join our team in Pune. This role is perfect for individuals with 0 to 5 years of experience, who have completed their 12th grade. Key Responsibilities:1. Ticket Verification: Check tickets for validity and accuracy before entry or boarding, ensuring that each ticket meets the necessary criteria.2. Customer Interaction: Assist passengers by answering questions and providing information about ticket policies and procedures in a friendly manner.3. Issue Resolution: Handle any disputes or issues related to tickets by listening to customer concerns and providing appropriate solutions.4. Data Entry: Accurately enter ticket information into the system for record-keeping and reporting purposes.5. Report Generation: Prepare and submit daily reports on ticketing activities and highlight any discrepancies or unusual patterns.Required Skills and Expectations:Candidates should possess strong attention to detail to ensure accurate ticket checks and data entry. Excellent communication skills are essential for effective interactions with customers and team members. The ability to remain calm and composed in challenging situations is important for resolving any issues that arise. A proactive attitude and willingness to learn new processes will help you excel in this role. Punctuality and reliability are expected, as you will work in an office environment during regular hours.