Passenger Handling
Check-in passengers and issue boarding passes
Verify travel documents (tickets, ID, visas)
Assist with boarding and deboarding
Baggage Handling
Accept, tag, and manage luggage
Handle lost, delayed, or damaged baggage issues
Customer Service
Answer passenger queries
Provide assistance to elderly or special-needs travelers
Resolve complaints politely and efficiently
Flight Operations Support
Coordinate with pilots, cabin crew, and other airport staff
Ensure timely boarding and departures
Make announcements regarding flights
Security & Safety
Follow airport security procedures
Report suspicious activities
Ensure compliance with aviation rules
🧠Skills Required
Good communication and interpersonal skills
Basic computer knowledge
Problem-solving ability
Calm and patient attitude under pressure
Teamwork and coordination
🎓 Eligibility
Minimum qualification: 10+2 (some roles may require a graduate degree)
Fluency in English (and often local language)
Basic grooming and professional appearance
Age limit (varies by airline, usually 18-27 years)