Ticketing Staff Job Vacancies in Kolkata

We are seeking a Domestic Ticketing Executive based in Kolkata. This is a full-time position suitable for freshers who are eager to begin their careers in the travel industry. The main responsibility is to assist customers with booking domestic travel tickets and ensuring a smooth travel experience.Key Responsibilities:1. **Customer Support**: Interact with clients via phone and email to understand their travel needs and provide information about flights, schedules, and pricing.2. **Ticket Booking**: Process domestic ticket bookings using our systems, ensuring accuracy and efficiency in managing reservations.3. **Traveler Assistance**: Help clients with changes to their reservations or cancellations, providing clear guidance on all options.4. **Payment Handling**: Manage payment processing for ticket purchases, ensuring secure and accurate transactions.5. **Documentation**: Maintain and update records of ticket sales and customer interactions to ensure all information is accurate and easily accessible.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. Attention to detail is crucial for accurate ticket booking and record-keeping. A strong customer service orientation will help build positive relationships with clients. Basic computer skills are essential, with familiarity in using booking systems seen as an advantage. Applicants must have completed their 12th grade education and demonstrate a willingness to learn in a fast-paced environment. Being a team player with a proactive attitude will contribute to success in this role.

We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. **Customer Service**: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. **Baggage Handling**: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. **Safety Compliance**: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. **Team Collaboration**: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.

As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring a smooth and pleasant experience for passengers. Your responsibilities will include:- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and guiding them through the procedure.- **Baggage Handling**: Manage the loading and unloading of luggage onto the aircraft, ensuring timely and careful handling to prevent damage.- **Customer Service**: Address passenger inquiries and provide information about flights, airport services, and travel regulations to enhance their experience.- **Coordination with Airlines and Security**: Work closely with airline staff and security personnel to ensure compliance with safety protocols and smooth operations at the airport.- **Boarding Support**: Assist in the boarding process by checking boarding passes and guiding passengers to the correct aircraft.To be successful in this role, you should possess the following skills and qualities:- **Communication Skills**: A clear and friendly communication style is essential to interact effectively with passengers and colleagues.- **Teamwork**: Ability to work well in a team environment, collaborating with various departments to ensure operational efficiency.- **Problem-Solving Skills**: Quick thinking and the ability to address any issues that arise during operations, ensuring minimal disruption.- **Attention to Detail**: Focus on accuracy in handling passenger information and baggage to maintain high service standards.- **Adaptability**: Willingness to work in a fast-paced environment and adapt to changing situations as needed. This is a full-time office-based position, and you will work in a dynamic airport environment, where each day brings new challenges and experiences.

We are looking for an enthusiastic Air Ticketing Staff member to join our team in Kolkata. This is a full-time position for individuals who have recently completed their education, specifically at least a 10th-grade level, and have little to no experience in the field.**Key Responsibilities:**- **Ticket Booking:** Handle booking requests from customers, ensuring accurate input of details to provide them with the best flight options.- **Customer Assistance:** Assist customers with inquiries about flights, schedules, and fares to ensure their questions are resolved promptly.- **Payment Processing:** Manage payment transactions securely and confirm that customers receive their tickets, ensuring all financial aspects are accurate.- **Flight Changes and Cancellations:** Process any changes or cancellations to tickets according to the airline's policies while keeping the customer informed throughout the process.- **Coordination with Airlines:** Liaise with airlines to stay updated on flight availability, fare structures, and any changes that may affect customers.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with customers and team members. Basic computer skills are necessary for handling booking systems and transactions. A keen attention to detail is important to avoid errors in bookings and payments. Additionally, candidates should be able to work well under pressure, manage time efficiently, and handle customer inquiries with patience and professionalism. A positive attitude and willingness to learn are essential for success in this role.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.

We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.

Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

We are seeking an International Ticketing Executive to join our team in Kolkata. This role is perfect for recent graduates who are eager to start their careers in the travel and tourism industry. You will assist customers in booking international flights and ensure a smooth ticketing experience.Key Responsibilities:- **Customer Assistance:** Interact with clients to understand their travel needs and provide suitable international flight options.- **Ticket Reservations:** Process ticket bookings efficiently using our reservation systems while ensuring accuracy in details such as dates, destinations, and passenger information.- **Problem Solving:** Address and resolve any issues related to flight bookings, cancellations, or changes in itineraries.- **Documentation:** Ensure all necessary documentation is correctly prepared and shared with customers, including e-tickets and confirmations.- **Coordination with Airlines:** Liaise with various airlines and travel partners to obtain the best deals and up-to-date flight information.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with clients and airlines. Attention to detail is crucial for ensuring accurate bookings and documentation. A basic understanding of the travel industry, along with an ability to learn quickly, will greatly benefit you in this role. Being organized and able to handle multiple bookings simultaneously is also essential to succeed as an International Ticketing Executive. A positive attitude and eagerness to help customers will contribute significantly to your effectiveness in this position.

We are seeking an Airline Supervisor to oversee daily operations at our Kolkata office. This entry-level position is ideal for recent 12th-grade graduates looking to begin a career in the airline industry. Key Responsibilities:- **Team Management**: Supervise a team of airline staff, ensuring they follow company policies and procedures to provide excellent customer service.- **Customer Assistance**: Address passenger inquiries and assist with check-ins, boarding, and luggage handling, ensuring a smooth travel experience.- **Operational Coordination**: Collaborate with various departments to manage flight schedules, boarding processes, and any disruptions, maintaining efficiency in operations.- **Safety Compliance**: Ensure all safety and security protocols are adhered to, providing a safe environment for both passengers and staff.- **Performance Monitoring**: Evaluate team performance, providing feedback and support to enhance productivity and service quality.Required Skills and Expectations:Candidates should possess a strong customer service attitude, with excellent communication skills to interact effectively with passengers and team members. Organizational skills are essential to manage multiple tasks efficiently. We expect the ability to work in a fast-paced environment and adapt to changing situations. A positive demeanor and problem-solving skills are crucial for addressing passenger needs and enhancing their travel experience. Flexibility to work various shifts, including weekends and holidays, is also required.

We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. **Check-In Assistance**: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. **Baggage Handling**: Your role will involve managing passengers

We are looking for enthusiastic Airport Ticketing Staff to join our team in Kolkata. This entry-level position is ideal for those who enjoy working in a fast-paced environment and helping travelers.As an Airport Ticketing Staff member, your key responsibilities will include:- **Ticket Sales and Information**: You will assist customers in purchasing tickets, providing them with accurate information regarding flight schedules, prices, and available services.- **Customer Assistance**: You will help travelers with their inquiries and ensure they have a positive experience at the airport. This includes addressing their concerns and providing necessary support.- **Check-in Support**: You will guide customers through the check-in process, ensuring they are aware of luggage requirements and boarding procedures.- **Reservation Management**: You will handle reservation changes and cancellations, ensuring that all modifications are processed correctly in the system.To be successful in this role, candidates are expected to possess good communication skills and a friendly demeanor. Strong attention to detail is crucial, as you will be managing sensitive customer information. Basic computer skills for handling booking software and administrative tasks are also necessary. A proactive and customer-focused attitude will be important, as you will be the first point of contact for many travelers. This is a full-time position that requires you to work from the office, providing an opportunity to grow in the travel and hospitality industry.

As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

As an Air Ticketing Executive, your primary responsibility will be to assist customers with booking flight tickets and provide them with excellent service. You will work in a fast-paced environment where attention to detail and strong communication skills are essential. **Key Responsibilities:**- **Booking and Issuing Tickets:** You will handle the entire process of booking air tickets for customers, ensuring all details are accurate to avoid any issues during travel.- **Customer Support:** You will answer customer queries regarding flights, prices, and itineraries. Its important to provide clear and helpful information to enhance customer satisfaction.- **Managing Reservations:** You will update and manage customer bookings in the database, making modifications as needed to fit their travel plans.- **Payment Processing:** You will assist customers in processing payments for their tickets, ensuring secure transactions and handling any payment-related queries.- **Coordinating with Airlines:** You will communicate with various airlines to resolve any issues related to bookings and ensure smooth operations.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with customers and providing support.- Basic computer skills, including familiarity with booking software and databases, are necessary for handling ticketing processes.- Attention to detail is crucial; you will need to ensure all information entered is correct.- A team-oriented mindset is important to work effectively with colleagues and superiors.- Customers may have different needs, so being adaptable and patient will help you succeed in this role.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.