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Air Ticketing Agent Jobs

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Air Ticketing Agent Fresher

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Samastipur
English Language Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team in Samastipur, Bihar as an Air Ticketing Agent, where your primary role will focus on assisting customers with their travel needs, including booking flights and providing information about airline services.nnKey Responsibilities:nn1. Flight Booking: Assist customers in selecting and booking flights based on their preferences and requirements. This includes understanding client schedules and offering suitable options.nn2. Customer Service: Provide exceptional service to clients by answering queries regarding travel details, airline policies, baggage requirements, and other relevant information.nn3. Documentation: Ensure all booking-related documentation is accurate and complete, including ticket details and customer information, to prevent issues during travel.nn4. Problem Solving: Address and resolve customer concerns or changes related to tickets, including cancellations or rescheduling, promptly and effectively.nn5. Collaboration: Work closely with airlines and other travel service providers to ensure smooth operations and best service delivery.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 10th pass and be comfortable working in an office environment. Strong communication skills are essential for interacting with customers, while attention to detail is critical for managing bookings and documents accurately. Ideally, applicants will have a positive attitude and a willingness to learn, making them adept at adapting to the fast-paced nature of the travel industry. Previous experience is welcomed but not necessary, making this role suitable for freshers eager to begin their careers in air ticketing.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Nashik
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Air Hostess Air Freight Air Cargo Air Charter Operation Air Ticketing Agent Air Ticketing Associate Air Pollution Control Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor Airport Ground Staff Airline Operations Airlines Executive Airline Supervisor Airline Manager
We are looking for an Air Ticketing Associate to join our team in Nashik, India. This is a full-time position ideal for motivated individuals with a passion for travel and customer service, suitable for candidates with 0 to 5 years of experience.nnAs an Air Ticketing Associate, your primary responsibility will be to assist customers in booking and managing their air travel plans. You will provide information about flight schedules, fares, and availability while ensuring a smooth and pleasant booking experience.nnKey responsibilities include:nn- Customer Assistance: Engage with clients face-to-face or over the phone, answering queries about flights, routes, and ticket prices to provide excellent service.n n- Ticket Booking: Process air ticket reservations accurately using the company's booking system, ensuring all details are correct and confirmed with clients.n n- Problem Resolution: Address any issues related to bookings, cancellations, or changes to itineraries, maintaining professionalism and patience while assisting customers.nnCandidates should have strong communication skills, a keen attention to detail, and the ability to work in a fast-paced environment. A positive attitude and a willingness to learn are essential. Familiarity with air travel industry software and basic computer skills will be advantageous. A background in customer service, even in other sectors, is beneficial but not required.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Air Ticketing Aviation Hotel Booking Holiday Packages Ticket Booking Basic Computer Skills
We are seeking an enthusiastic Air Ticketing Agent to join our team in Ranchi. This role is ideal for candidates who are passionate about travel and customer service and offers an opportunity to start a career in the aviation industry.nnKey Responsibilities:nn1. Ticket Booking and Issuance: You will assist customers in booking and issuing air tickets according to their travel needs, ensuring all details are accurately entered into the system.nn2. Customer Service: Engage with customers to understand their travel requirements, provide information about flights, and address any queries, ensuring a positive experience.nn3. Reservation Management: Manage existing reservations by making necessary amendments or cancellations as per customer requests while adhering to airline policies.nn4. Coordination with Airlines: Liaise with airline representatives to confirm flight schedules, rates, and availability, ensuring that the information provided to customers is up-to-date.nn5. Document Handling: Prepare and maintain necessary travel documents for customers, ensuring compliance with all travel regulations and policies.nnRequired Skills and Expectations:nnCandidates should possess good communication and interpersonal skills, enabling effective interaction with customers. A detail-oriented mindset is critical to ensure accurate ticket bookings and document handling. A basic understanding of computer systems and reservation software will be beneficial. This position is suited for individuals who can work effectively in a team and are eager to learn and grow in a vibrant work environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are seeking an enthusiastic Airport Ticketing Agent to join our team in Patna, India. This full-time position offers a chance to work in a dynamic environment and provides an excellent opportunity for those with minimal experience.nnKey Responsibilities: n- Ticket Sales and Reservations: Assist customers in booking flights, making reservations, and purchasing tickets using airline systems. n- Customer Service: Provide excellent service to travelers by answering questions, resolving issues, and offering travel advice. n- Check-In Process: Help passengers with the check-in process, ensuring efficient handling of luggage and important travel documents. n- Handling Payments: Process payments for ticket purchases and issue boarding passes, ensuring accuracy and efficiency. n- Information Updates: Communicate important flight information, including delays or gate changes, to passengers promptly.nnRequired Skills and Expectations: nCandidates must have a minimum of a 10th-grade education. A positive attitude and strong communication skills are essential to interact effectively with customers. Additionally, attention to detail is important for handling documents and payments accurately. Being able to work in a fast-paced environment while maintaining composure and professionalism is vital. Flexibility in work hours is also expected, as shifts may vary depending on flight schedules. This role is an exciting entry point into the aviation industry for individuals eager to learn and grow.
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  • Fresher
  • 4.3 Lac/Yr
  • Kanpur
Air Ticketing Ground Management
We are looking for a friendly and helpful Airport Information Desk Associate to assist travelers at our Kanpur Chakeri, Airport. This full-time position is ideal for freshers who have completed their 12th grade.Key Responsibilities:- Provide Information: Assist passengers by giving accurate information about flights, terminal facilities, and airport services.- Address Queries: Answer questions from travelers regarding travel requirements, airport navigation, and connecting flights.- Support Services: Help coordinate with other airport personnel to ensure smooth operations and passenger assistance.- Maintain Desk Operations: Keep the information desk tidy and stocked with necessary materials, such as maps and brochures.- Handle Complaints: Listen to passenger concerns and work towards resolving issues promptly and effectively.Required Skills and Expectations:Candidates should have excellent communication skills to interact positively with travelers. Being approachable and friendly is essential, as you will be the first point of contact for many passengers. Effective problem-solving skills are also important to address inquiries and concerns. Applicants should be able to work in a busy environment, multitasking efficiently and maintaining a calm demeanor under pressure. A willingness to learn and adapt is important, as is the ability to work collaboratively with colleagues. Familiarity with basic computer operations will be an advantage in managing information effectively.
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Hiring Freshers || Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Raipur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
We are seeking an Airport Passenger Service Associate to assist passengers at our Raipur location. This role is ideal for individuals looking to start their careers in the aviation sector, offering opportunities for growth and development in a dynamic environment.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring they have a pleasant experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers in a friendly and approachable manner.nn3. Problem Resolution: Address and resolve passenger issues or complaints efficiently while maintaining a calm and professional demeanor.nn4. Collaboration: Work closely with other airport staff and departments to ensure smooth operations and effective communication among teams.nn5. Safety Compliance: Follow all safety and security procedures in accordance with airport regulations to ensure a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 12th-grade education. Effective communication skills in English and local languages are essential for interacting with passengers. A friendly and helpful attitude is important, along with the ability to work well under pressure. Experience in customer service or a related field is a plus, but not mandatory. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi NCR
Air Ticketing Aviation Ticket Booking Basic Computer Skills
We are looking for detail-oriented and customer-focused individuals to join our team as Air Ticketing Executives. The role involves booking and issuing air tickets, handling customer queries, and ensuring a smooth ticketing process in compliance with airline policies.Key Responsibilities:Book domestic and international flight tickets for passengersIssue, reissue, and cancel tickets as per client requests and airline guidelinesProvide accurate fare information, travel itineraries, and booking detailsHandle customer inquiries via phone, email, or in personMaintain up-to-date knowledge of airline policies, schedules, and pricingCoordinate with airlines and travel partners for ticket confirmations and changesEnsure accurate data entry and maintain booking recordsRequired Skills:Good communication and customer service skillsKnowledge of GDS/CRS systems like Amadeus, Galileo, or Sabre (preferred)Basic computer literacy and typing skillsAttention to detail and time managementAbility to work in shifts, including weekends and holidaysEligibility Criteria:Minimum qualification: 12th pass or GraduateAge: 18-30 yearsCertification in air ticketing or travel management preferredFreshers can apply; experience in travel or aviation is an added advantageSalary & Benefits:Competitive salary with performance incentivesProfessional training providedCareer growth opportunities in the travel and aviation industryCompany benefits as per policy
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Hyderabad
Air Ticketing Aviation Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking
We are seeking a motivated individual to join our team as an Air Ticketing Agent in Hyderabad. This full-time position is ideal for candidates with minimal experience who are eager to learn and grow in the travel industry.nnKey responsibilities include:nn1. Ticket Booking: Manage the booking process for airline tickets, ensuring accuracy in details such as travel dates, passenger information, and flight numbers.n n2. Customer Service: Provide excellent service by assisting clients with inquiries, resolving issues, and guiding them through the ticketing process.n n3. Fare Calculation: Accurately calculate ticket fares, taxes, and fees to provide customers with clear pricing information.n n4. Documentation: Prepare and maintain documentation related to ticket purchases, cancellations, and amendments, ensuring records are up-to-date.nn5. Collaboration: Work closely with airline partners and colleagues to ensure smooth operations and timely processing of bookings.nnTo succeed in this role, candidates should possess strong communication skills to interact effectively with customers and colleagues. Attention to detail is essential for ensuring accurate bookings and fare calculations. A basic understanding of travel and ticketing systems is preferred but not mandatory, as we provide training for the right candidate. A positive attitude and a willingness to learn are crucial for adapting to the fast-paced travel environment. We welcome individuals who have completed at least their 10th grade education and are ready to start their career in air ticketing.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Coimbatore
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Air Ticketing Basic Computer Skills Aviation Holiday Packages Hotel Booking Ticket Booking
As an Air Ticketing Agent, you play a crucial role in assisting customers with their travel needs. Your primary focus will be on ticket sales and customer service in the airline industry. Key Responsibilities:- Ticket Sales: Manage the ticketing process for customers, ensuring accurate booking of flights based on their requirements.- Customer Assistance: Provide support and guidance to customers regarding flight schedules, pricing, and travel documents.- Reservation Management: Handle ticket modifications, cancellations, and rebookings while following company policies and procedures.- Payment Processing: Process payments for ticket purchases and issue receipts, ensuring secure and accurate financial transactions.- Communication Skills: Clearly convey information to clients and respond to their queries promptly, maintaining professionalism at all times.Required Skills and Expectations:- Basic Educational Qualification: A minimum of a 10th-grade education is required.- Communication Skills: Strong verbal communication skills are essential to interact effectively with customers and team members.- Attention to Detail: Accuracy in booking tickets and handling reservations is crucial to avoid errors and customer dissatisfaction.- Problem-Solving Ability: Capable of addressing and resolving customer issues related to travel in a timely manner.- Adaptability: Willingness to work in a fast-paced environment and adapt to changing scenarios in the airline industry.- Customer Service Orientation: A friendly and helpful attitude is important to ensure a positive experience for all customers.
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Cabin Crew Jobs For Freshers - Jaipur

Aviation Job Placement Company

  • 0 - 3 yrs
  • 6.5 Lac/Yr
  • Jaipur
Computer Operator Ticketing Agent Ticketing Executive Passport Checking Ticket Booking Ticket Checking Staff Customer Support Ground Management Man Management Air Traffic Control
We are looking for enthusiastic individuals to join our team as Cabin Crew in Jaipur. As a member of the cabin crew, you will play a vital role in ensuring the safety and comfort of passengers during flights. This is a full-time position suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade.Key Responsibilities:- Passenger Safety: You will be responsible for ensuring that all safety procedures are followed on board. This includes conducting safety demonstrations and being prepared for any emergencies.- Customer Service: You will interact with passengers to provide excellent service, addressing their needs and ensuring a comfortable travel experience from boarding to disembarking.- Cabin Preparation: You will help prepare the cabin before flights, including checking supplies, cleaning, and ensuring that seating areas are tidy and presentable.- Conflict Resolution: You will be trained to handle any onboard issues or conflicts with professionalism, ensuring all passengers feel respected and cared for.- Team Collaboration: You will work closely with other crew members to foster a cooperative environment, keeping communication open for smooth operations during flights.Required Skills and Expectations:- Excellent communication skills are essential for interacting with passengers and fellow crew members.- A friendly and positive attitude is important as you will be the face of the airline.- Basic knowledge of safety protocols is required, and training will be provided.- You should be physically fit and able to perform duties that may include standing for long periods.- Flexibility with working hours is necessary as flights can occur at various times, including weekends and holidays.
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Air Ticketing Associate (Fresher)

Joom Vista Hospitality Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
GREAT OPPORTUNITIES FOR FRESHERSKOLKATA AIRPORT HIRING TICKETING STAFF POST - TICKETING STAFFQUALIFICATION- GRADUATIONSALARY - 22K -30K + PF +ESITHIS IS NOT A CONSULTANCYNO REGISTRATION FEES OR HIDDEN AMOUNTCANDIDATES WILL GET JOB BY THEIR OWN PRFORMANCE.EIGHT FOUR EIGHT TWO ZERO SIX NINE SIX ZERO THREE-COME AND FACE THE INTERVIEWNOTES - # SHOULD HAVE VALID PASSPORT# NO VISSIBLE TATOOSCARRY YOUR CURRENT RESUMEMAINTAIN FORMAL DRESS COAT
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are looking for a dedicated Airport Ticketing Agent to join our team in Patna. The ideal candidate will be responsible for providing excellent customer service while assisting passengers with ticket purchases and inquiries.- Ticket Sales: Assist passengers in booking tickets for domestic and international flights, ensuring accuracy in all transactions and offering recommendations as needed.- Customer Assistance: Respond to customer inquiries regarding flight schedules, ticket prices, and travel regulations, providing accurate information to enhance customer experience.- Check-in Support: Help passengers with check-in procedures, including issuing boarding passes and handling baggage claims, ensuring a smooth process for travelers.- Problem Resolution: Address any issues or concerns raised by customers, including changes to bookings or flight delays, by providing effective solutions in a timely manner.- Payment Processing: Handle cash, credit, and debit transactions securely while maintaining complete records of sales and financial transactions.To succeed in this role, candidates should have strong communication skills and a friendly attitude to effectively interact with diverse passengers. Attention to detail is crucial for managing tickets and handling sensitive information. Basic computer skills and the ability to operate ticketing systems will also be essential. We welcome applicants with a minimum education level of 10th grade and encourage freshers eager to start their career in the aviation industry. A positive team player mindset is expected, as well as a willingness to learn and adapt to new challenges.
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Air Ticketing Agent Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff Air Ticketing
As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:- Issuing Tickets: You will be responsible for selling and issuing tickets to travelers, ensuring all necessary details are accurate.- Providing Information: You will assist passengers by providing information about flight schedules, destinations, and airline services.- Handling Reservations: Your duties will include making and managing flight reservations for customers as per their travel needs.- Check-in Assistance: You will support passengers during the check-in process, helping them with baggage check, seat selection, and boarding passes.- Resolving Issues: You will address customers queries and resolve issues related to booking changes, cancellations, or delays.- Maintaining Records: Ensuring that accurate records of ticket sales and passenger information are maintained is essential for your role.To be successful in this position, the following skills and qualifications are important:- Communication Skills: You should possess excellent verbal and written communication skills to interact with customers effectively.- Customer Service Orientation: Providing high-quality customer service is key, as you will handle inquiries and assist travelers with various needs.- Attention to Detail: You must pay attention to details to ensure accuracy in ticketing and customer information.- Teamwork: Being able to work cooperatively with colleagues in a fast-paced environment is essential.- Basic Computer Skills: Familiarity with computer systems and software related to ticketing and reservations is beneficial.This is a full-time position based in an office in Kolkata, suitable for individuals with a minimum educational qualification of 12th pass, with or without prior experience.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • 0 - 3 yrs
  • 16.0 Lac/Yr
  • Bangalore
Good Communication Good Communication Skills Customer Management
As an Air Ticketing Associate, you will play a key role in facilitating travel arrangements for customers. You will be responsible for providing exceptional service and ensuring accurate ticketing processes.Key Responsibilities:- Issue Tickets: Process ticketing for flights, ensuring correct details and pricing are entered into the system to avoid any errors.- Customer Assistance: Respond to customer inquiries regarding flight schedules, prices, and policies to help them make informed travel decisions.- Manage Bookings: Handle booking changes and cancellations, ensuring that customers are kept informed of any updates to their travel plans.- Maintain Records: Keep accurate records of ticket sales and customer interactions, which helps in monitoring performance and improving services.- Collaborate with Team: Work closely with colleagues to share insights and resolve any ticketing or customer service issues promptly.Required Skills and Expectations:- Candidates should have completed at least their 10th grade education. - Previous experience in ticketing or customer service is preferred but not mandatory; freshers are welcome to apply.- Strong communication skills are essential to effectively interact with customers and understand their needs.- Attention to detail is crucial to ensure accuracy in ticketing and handling customer requests.- Ability to work in a fast-paced environment and manage multiple tasks efficiently.- A positive attitude and willingness to learn will help you thrive in this role.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Vijayawada
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. Ticket Booking: Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. Customer Service: Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. Documentation: Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. Problem Solving: Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. Collaboration: Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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  • 0 - 4 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Air Ticketing Ticket Booking Basic Computer Skills
We are looking for a dedicated Air Ticketing Associate to join our team in Bhubaneswar. Ideal candidates will possess a passion for the travel industry and a willingness to learn. This full-time role does not require previous experience, making it an excellent opportunity for newcomers to the field.nnKey Responsibilities:nn1. Ticket Booking: You will assist customers in booking flight tickets, ensuring all details are correctly entered into the system.nn2. Customer Support: Provide assistance to clients by answering their queries and resolving any issues related to flight bookings.nn3. Documentation: Handle necessary paperwork related to ticketing and ensure compliance with airline policies.nn4. Coordination: Work closely with airlines and travel partners to stay updated on flight schedules and available promotions.nnRequired Skills and Expectations:nnCandidates must be at least 10th grade pass and possess good communication skills to effectively interact with customers. Attention to detail is crucial, as you will be responsible for accurate data entry and customer information handling. A friendly demeanor and a strong customer service orientation are essential, as you will be at the forefront of client interactions. Candidates should be willing to work as part of a team and adapt to the fast-paced environment of the travel industry. A positive attitude and a keen willingness to learn about travel services will be key to your success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Jagiroad Marigaon
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are looking for an Air Ticketing Agent in Jagiroad, Marigaon, to assist customers with their travel needs. This role is ideal for individuals who enjoy helping others and have a passion for travel.nnKey Responsibilities:nn- Booking Tickets: You will be responsible for promptly booking air tickets for customers according to their travel itineraries and preferences.n- Customer Assistance: Engaging with clients to understand their travel requirements and providing accurate information about flights, schedules, and fare options.n- Problem Resolution: Addressing any issues or concerns that arise during the booking process, ensuring customer satisfaction through effective communication.n- Updating Records: Maintaining up-to-date records of bookings and changes, which will help streamline operations and improve customer service.n nRequired Skills and Expectations:nnCandidates should have completed at least the 12th grade and possess 0 to 2 years of experience in ticketing or travel services. Strong communication skills are essential, as you will interact with various clients daily. You should be detail-oriented, capable of managing multiple tasks, and demonstrating a friendly demeanor. Proficiency in using computer systems for booking and record-keeping is expected. A basic understanding of airline policies and ticketing procedures will also be beneficial in providing effective service.
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  • Fresher
  • 6.5 Lac/Yr
  • Shillong
Air Ticketing Holiday Packages Ticket Booking Hotel Booking
Booking and Issuing: Create, modify, and cancel flight bookings, and issue domestic or international tickets.Customer Support: Answer inquiries about flight schedules, pricing, baggage allowances, and travel policies.Modifications and Refunds: Process ticket reissues, reroutes, exchanges, and refunds.Payment Handling: Collect secure payments and issue official receipts.Disruption Management: Coordinate with airlines and passengers during flight delays, cancellations, or schedule changes.HR RINKY-8721023842
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Jaipur
Air Ticketing Holiday Packages Aviation Hotel Booking Basic Computer Skills Ticket Booking
We are looking for a dedicated Air Ticketing Agent to join our team in Jaipur. This role is ideal for individuals who are passionate about travel and enjoy helping customers plan their journeys.The key responsibilities of the Air Ticketing Agent include:1. Booking Air Tickets: You will assist customers in booking their flights, ensuring all details are accurately captured and confirmed.2. Customer Service: Providing excellent service is essential. You will address customer inquiries, resolve issues, and offer information about flight schedules and travel itineraries.3. Documentation: You will prepare necessary documentation for ticketing and ensure compliance with airline policies and regulations.4. Coordination with Airlines: You will work closely with airlines to manage bookings, cancellations, and any required changes to travel arrangements.To be successful in this role, candidates should possess strong communication skills to effectively interact with clients and colleagues. Attention to detail is important to ensure accuracy in bookings and documentation. A proactive attitude and the ability to work in a fast-paced environment are essential, as well as a commitment to reaching high levels of customer satisfaction.Candidates must have completed at least their 12th education and should be female, as this position specifically requires it. Experience is preferred but not mandatory, making this an excellent opportunity for recent graduates or those new to the travel industry.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- Ticket Sales: Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- Customer Assistance: Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- Documentation Management: Handle necessary travel documents and ensure all information is accurate and up to date.- System Updates: Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- Conflict Resolution: Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dhanbad
Air Ticketing Aviation Holiday Packages Ticket Booking Hotel Booking Basic Computer Skills
As an Air Ticketing Associate, you will play an essential role in assisting customers with booking and managing their air travel needs.Key Responsibilities:- Booking Flights: Handle customer inquiries and book flight tickets using the established software and tools, ensuring accuracy and compliance with airline policies.- Customer Service: Provide excellent customer service by addressing questions, resolving issues, and offering assistance with travel itineraries, changes, and cancellations.- Fare Calculation: Accurately calculate fares and provide detailed information about ticket prices, including taxes and fees, to help customers make informed decisions.- Documentation: Prepare and maintain documentation related to ticket reservations, changes, and cancellations to ensure proper record-keeping and compliance with company policies.- Communication with Airlines: Liaise with airline representatives to confirm reservations, check availability, and resolve any discrepancies regarding bookings.Required Skills and Expectations:- Candidates should have completed their 10th grade and possess basic computer skills to navigate booking systems efficiently.- Strong communication skills, both verbal and written, are essential as you will interact with customers regularly.- A customer-focused attitude is expected, with an ability to handle inquiries and complaints professionally.- Basic knowledge of air travel processes will be beneficial, though training will be provided for new associates.- Ability to work in a fast-paced environment and manage multiple bookings while maintaining attention to detail.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Air Ticketing Associate, you will play a crucial role in helping customers with their travel plans. Your primary responsibilities include the following:- Issuing Air Tickets: You will confirm and issue flight tickets for customers, ensuring accuracy in all details such as flight numbers, dates, and passenger information.- Booking Reservations: You will handle requests for flight reservations, checking availability and providing suitable options tailored to customer preferences.- Customer Support: Responding to customer inquiries and providing information about flight schedules, fares, and company policies will be essential parts of your role.- Processing Payments: You will be responsible for processing payments for ticket bookings, ensuring that transactions are secure and recorded correctly.- Handling Changes and Cancellations: You will assist customers in making changes to their bookings or cancelling flights when necessary, including advising on the relevant policies.To be successful as an Air Ticketing Associate, you should have strong communication skills and a friendly demeanor to assist customers effectively. Basic computer knowledge is expected to operate booking systems and process transactions smoothly. Attention to detail is vital for accurately handling bookings and avoiding mistakes. Being organized and able to work under pressure will help in meeting customer expectations in a fast-paced environment. A willingness to learn and adapt will also be beneficial, especially if you have limited prior experience in this field.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher
Join our team as an Airport Ticketing Executive in Patna, India. This position is ideal for individuals eager to start their career in the aviation industry, offering a dynamic work environment and opportunities for growth.nnKey Responsibilities:n- Ticketing Services: Process and manage ticket bookings efficiently, ensuring customers receive their tickets on time.n- Customer Support: Assist passengers with inquiries, providing them with accurate information about flights, schedules, and services.n- Documentation: Ensure all necessary documentation is accurately completed for ticketing and compliance with aviation regulations.n- Problem Resolution: Address and resolve any issues related to bookings or passenger concerns promptly to maintain customer satisfaction.nnRequired Skills and Expectations:nCandidates should have a minimum educational qualification of 10th pass and be open to individuals with 0 to 5 years of experience. Strong communication skills are essential, as you will interact with customers regularly. A positive attitude and a customer-first mindset are vital for success in this role. Additionally, attention to detail is crucial for processing ticket orders accurately and adhering to airline policies. Adaptability and the ability to work under pressure are also necessary to thrive in a fast-paced airport environment. The role requires you to work full time from the office, contributing to a collaborative team atmosphere.
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are seeking a motivated Airport Executive to join our team in Jaipur, India. This full-time position is ideal for individuals looking to start or advance their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries and provide information to enhance their travel experience at the airport. This involves greeting passengers and guiding them through check-in, boarding, and other airport processes.nn2. Coordination: Work collaboratively with various teams, including security, ground staff, and airlines, to ensure smooth airport operations. This includes relaying important information and helping manage passenger flow efficiently.nn3. Handling Issues: Address any passenger concerns or complaints swiftly and professionally. You will act as a first point of contact to resolve issues and escalate matters when necessary.nn4. Administrative Tasks: Perform various administrative duties, such as maintaining records and reports related to passenger services and airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and staff. A positive attitude and problem-solving abilities are essential, as the role involves dealing with diverse customer needs. Attention to detail and the ability to work in a fast-paced environment are also important. This role is suitable for individuals who have completed their 12th grade and have up to 5 years of experience, although freshers are encouraged to apply.
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated individuals to join our team as Airport Staff in Delhi, India. This full-time position is ideal for anyone with a passion for the aviation industry, whether you are just starting your career or have up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and any queries they may have, ensuring a positive travel experience.n n2. Baggage Handling: Safely handle and transport passenger luggage, ensuring it is loaded and unloaded from aircraft efficiently.n n3. Safety and Security: Adhere to all safety protocols and airport regulations, conducting routine checks to ensure a secure environment for all travelers.nn4. Coordination: Work closely with other airport departments to ensure smooth operations, maintaining effective communication at all times.nn5. Problem Solving: Address passenger concerns and resolve issues quickly and effectively, providing support as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade education. We welcome applicants with no prior experience, as training will be provided. Good communication and interpersonal skills are crucial for interacting with diverse passengers. A positive attitude, teamwork spirit, and the ability to work in a fast-paced environment are essential. The role demands individuals who are reliable and capable of managing multiple tasks efficiently.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Jammu
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Surat
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mopa Goa
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Purulia
Basic Computer Skills Aviation Holiday Packages Hotel Booking Ticket Booking BHM Air Ticketing
We are looking for an enthusiastic Air Ticketing Agent to join our team in Purulia, India. This entry-level position is ideal for candidates who are keen to start their career in the travel industry, and previous experience is not required.In this role, you will be responsible for booking air tickets for customers, providing information about flight schedules, and assisting with any travel-related inquiries. You will ensure that all information is accurate and that customers receive the best travel options according to their needs.Key responsibilities include:- Booking Air Tickets: Use the computer system to check flight availability and assist customers in purchasing tickets efficiently.- Customer Assistance: Answer customer questions about flight options, prices, and processes in a clear and friendly manner.- Handling Inquiries: Address any issues or changes in travel plans, guiding customers through the necessary adjustments.To succeed in this role, you should have a basic understanding of computers and good communication skills. A friendly attitude and a willingness to assist customers are essential. You need to be reliable, organized, and able to handle multiple tasks simultaneously. This position requires a keen attention to detail to ensure all transactions are accurate. If you are motivated and eager to learn about the travel industry, we invite you to apply and start your journey as an Air Ticketing Agent.
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  • Fresher
  • 6.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibility will be to assist travelers with ticketing and check-in processes. Key Responsibilities:- Ticket Booking and Issuance: You will help passengers book their flights and issue tickets, ensuring all details are accurate and complete.- Check-in Procedures: You will assist travelers during the check-in process, verifying their identity, luggage, and ensuring they have the necessary travel documents.- Customer Assistance: You will provide excellent customer service, answering questions related to flights, baggage policies, and any other travel-related inquiries.- Problem Resolution: If passengers encounter issues or delays, you will help resolve concerns quickly and efficiently to maintain customer satisfaction.- Sales Promotion: You may also promote special offers and additional services to travelers, enhancing their overall experience and generating potential sales.- Record Keeping: You will maintain accurate records of ticket sales and customer interactions for reporting and future reference.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and providing clear information.- Attention to Detail: You need to ensure all booking and ticket information is correct, as inaccuracies can lead to significant issues.- Customer Service Orientation: A friendly demeanor and willingness to assist customers are critical to enhance their travel experiences.- Basic Computer Skills: Familiarity with computers and basic software is necessary for managing bookings and records efficiently.- Teamwork: Ability to work well with your colleagues in a fast-paced environment is important for effective operations. This is a full-time office-based position, and candidates should have completed at least their 10th grade. Freshers are welcome to apply!
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bardhaman
Airline Ground Staff Grooming Airport Ticketing
As an Airport Ticketing Agent, you will be an essential part of the travel experience for passengers. Your primary role will involve assisting customers with their ticketing needs at the airport.Key Responsibilities:- Ticket Sales and Reservations: Help customers book flight tickets, ensuring they understand pricing and seat availability.- Customer Service: Provide excellent support by answering questions and resolving issues related to ticketing and travel itineraries.- Check-In Assistance: Guide passengers through the check-in process, ensuring all necessary documentation is provided.- Managing Payments: Process payments for ticket purchases accurately and efficiently while handling cash and other payment methods.- Information Updates: Keep customers informed about flight schedules, delays, and changes in travel plans.Required Skills and Expectations:- Communication Skills: You should have clear verbal communication and be able to assist passengers politely and effectively.- Attention to Detail: It is important to accurately manage ticketing information and payments to prevent errors.- Basic Computer Skills: Familiarity with computer systems is necessary for booking tickets and accessing passenger information.- Team Player: You should work well with other staff members to ensure smooth operations at the airport.- Adaptability: The airport environment can be fast-paced, so you should be able to handle pressure and adapt to changing situations.This role is ideal for individuals who are eager to start their career in the travel industry and possess a helpful attitude towards customers.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Ranchi
Holiday Packages Hotel Booking Ticket Booking Air Ticketing Aviation Basic Computer Skills
We are seeking a motivated Air Ticketing Agent to join our team in Ranchi, India. This entry-level position is ideal for individuals looking to start their career in the travel industry.nnKey Responsibilities include: n- Booking Flights: Assist customers in choosing and booking their desired flights efficiently. n- Customer Service: Provide exceptional support to clients, answering queries and resolving issues regarding ticketing and travel plans. n- Ticket Management: Handle ticket cancellations, refunds, and changes, ensuring all procedures are followed accurately. n- Documentation: Maintain clear and organized records of all ticket transactions and customer interactions. nnRequired Skills and Expectations: nCandidates must possess strong communication skills to effectively interact with customers. A basic understanding of computer operations and ticketing systems is necessary to fulfill daily tasks efficiently. Attention to detail is crucial, especially when managing ticket information and sensitive data. A positive attitude and a willingness to learn are important for adapting to the dynamic travel industry. As the role is specifically for male applicants, in accordance with company requirements, candidates should be comfortable working full time from our office location. This is a fantastic opportunity for someone eager to grow in the air travel sector.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking
We are looking for an Air Ticketing Associate in Bhubaneswar. This role is ideal for individuals who are passionate about the travel industry and have a keen eye for detail. As an Air Ticketing Associate, you will be responsible for managing flight bookings and providing excellent customer service.nnKey Responsibilities:nn- Flight Booking: Assist customers in making flight reservations by using the airline's booking systems and ensure accurate details are entered.n n- Customer Service: Communicate with clients to answer queries, resolve issues, and provide information about flight schedules and ticketing procedures.n n- Documentation: Maintain accurate records of ticket sales and customer interactions in compliance with company guidelines.n n- Support: Collaborate with team members to enhance service efficiency and ensure all customer needs are met promptly.nnRequired Skills and Expectations:nnCandidates should possess a basic understanding of air ticketing, along with strong communication skills to interact effectively with customers. Proficiency in computer use and familiarity with booking systems is desired. Attention to detail is crucial for accurately handling reservations and managing customer information. A team-oriented attitude and a willingness to learn are essential, especially for those with less than one year of experience. As this is an office-based role, the ability to work in a structured environment is expected.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Holiday Packages Air Ticketing Ticket Booking Aviation Hotel Booking Basic Computer Skills
We are looking for an Air Ticketing Associate in Kolkata, India. This full-time position is ideal for individuals with little to no experience who are eager to start a career in the travel industry.nnKey Responsibilities:nn- Ticket Booking: Assist customers in booking air tickets, ensuring that all details are confirmed accurately.n- Customer Assistance: Provide support to customers by answering queries related to flight schedules, fares, and travel guidelines.n- Documentation Handling: Manage and complete necessary paperwork involved in ticket issuance and travel documentation.n- Problem Resolution: Address any issues that arise during the booking process and find efficient solutions to ensure customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for ensuring accurate bookings and documentation. A basic understanding of travel procedures and ticketing processes will be a plus but is not mandatory as training will be provided. Candidates should be capable of working in a fast-paced environment, demonstrating a willingness to learn and adapt as needed. Being organized and proactive will aid in successfully managing responsibilities and contributing to the teams goals.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Customer Service: Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- Safety Procedures: Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- Communication: Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- Problem Solving: Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.Required Skills and Expectations:Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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Fresher hiring for Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Gaya
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Gaya, India. This role is ideal for individuals who enjoy interacting with people and have a passion for the aviation industry. nnKey Responsibilities:n- Assist Passengers: Provide support to passengers by answering questions, offering directions, and helping with boarding and check-in processes.n- Manage Check-in Procedures: Facilitate smooth check-in and boarding processes by verifying passenger information and issuing boarding passes.n- Handle Customer Inquiries: Address any passenger inquiries or concerns professionally, ensuring a positive travel experience.n- Support Team Operations: Collaborate with fellow associates and airport staff to ensure smooth daily operations at the passenger service desk.nnRequired Skills and Expectations:nCandidates should have a minimum of 12th-grade education and may have between 0 to 5 years of experience in customer service or a related field. Strong communication skills are essential, as you will engage with diverse passengers. A friendly demeanor and a proactive attitude are crucial to ensuring a pleasant experience for all travelers. Attention to detail and the ability to handle stressful situations calmly are also important traits for success in this role. Individuals must be willing to work full-time from the office and be flexible with working hours to accommodate flight schedules.
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Airport Passenger Service Associate Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Ranchi, India. This role is perfect for individuals looking to start or grow their career in the aviation industry while providing exceptional service to travelers. nnKey Responsibilities:nn- Customer Assistance: Greet passengers, provide information about flights, and assist with check-in processes to ensure a smooth travel experience.n- Problem Resolution: Address passenger queries and concerns promptly, using effective communication to resolve issues related to ticketing, baggage, or flight schedules.n- Safety and Security Compliance: Follow airport protocols and guidelines to maintain a secure environment for passengers and staff.n- Team Collaboration: Work closely with other airport personnel to coordinate services and improve operational efficiency, ensuring all tasks are completed timely and accurately.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication and interpersonal skills. A positive attitude and the ability to work in a fast-paced environment are essential. Previous experience is not mandatory; we welcome freshers and those with up to 5 years of experience. Being adaptable and willing to learn will help you excel in this role. A dedication to providing high-quality customer service and a team-oriented mindset are also important for success in this position.
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Online For Airport Passenger Service Associate Jobs (Freshers)

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Bokaro
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Bokaro, India, where you will play a vital role in enhancing the travel experience for passengers. This position is ideal for candidates with no prior experience or up to five years of experience.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, ensuring they have the information they need for a smooth journey.nn- Baggage Handling: Help passengers manage their baggage, including checking in and retrieving luggage as needed.nn- Information Provider: Provide clear information about flight details, airport services, and other travel-related inquiries to enhance passenger experience.nn- Problem Solving: Address any passenger concerns or issues promptly and effectively, ensuring their comfort and satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills to interact positively with diverse passengers. A customer-focused attitude is crucial, as well as the ability to work in a fast-paced environment. Being a team player is essential, as you will collaborate with other airport staff to ensure seamless service. Punctuality and professionalism are expected at all times, as you represent the airlines commitment to high-quality service. Your enthusiasm and dedication to helping others will be key to succeeding in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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