Array ( [0] => air-ticketing-executive [1] => kolkata ) 200+ Air Ticketing Executive Jobs in Kolkata,Air Ticketing Executive Job Vacancies in Kolkata West Bengal
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Air Ticketing Executive Job Vacancies in Kolkata

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Interview For Air Ticketing Executive || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings and ensuring a smooth travel experience. **Key Responsibilities:**- **Flight Booking and Reservation:** Handle customer inquiries regarding flight schedules, availability, and fares, ensuring accurate bookings and reservations.- **Issuing Tickets:** Prepare and issue airline tickets following the booking procedures, ensuring compliance with airline policies.- **Customer Service:** Provide excellent customer service by addressing customer queries and resolving any issues related to ticketing and travel plans.- **Payment Processing:** Manage payment transactions efficiently, ensuring that all financial processes related to ticketing are correctly handled.- **Record Keeping:** Maintain accurate records of all transactions and customer interactions for future reference and compliance.- **Coordination with Airlines:** Liaise with airlines and travel partners to stay updated on new offers, promotions, and changes in flight schedules.Required skills and expectations include:- A minimum educational qualification of 12th grade.- Strong communication skills in English and local languages to facilitate effective customer interactions.- Ability to work well in a team and handle diverse customer needs with patience and professionalism.- Basic computer skills to navigate airline systems and manage bookings effectively.- A positive attitude and willingness to learn, with a passion for the travel industry and customer service. This position is ideal for freshers looking to start a career in travel and tourism within a dynamic office environment in Kolkata.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to manage passenger ticketing and assist customers at the Kolkata airport. This entry-level position is ideal for recent school graduates looking to start their careers in the airline industry.Key Responsibilities:- **Customer Service:** Greet and assist passengers with ticketing inquiries, ensuring a pleasant travel experience. Engage with customers in a friendly manner, addressing their needs effectively.- **Ticket Booking:** Process ticket bookings, changes, and cancellations both online and offline. Accurately input information into the system to minimize errors and improve efficiency.- **Payment Processing:** Handle payment transactions and provide receipts to customers. Ensure all financial transactions are processed smoothly and securely.- **Information Management:** Provide accurate flight information and updates to passengers. Keep customers informed of any changes to their schedules or additional requirements.- **Collaboration:** Work closely with airline representatives and other airport staff to coordinate ticketing operations efficiently. Foster a strong team environment to achieve common goals.Required Skills and Expectations:Candidates should possess excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial for processing ticket information accurately. A basic understanding of computer systems is necessary, along with a willingness to learn about airline policies and procedures. Strong interpersonal skills will help in building relationships with colleagues and customers alike. Being a quick learner with a positive mindset will aid in excelling in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Staff member based in Kolkata, you will play a crucial role in ensuring smooth ticketing operations for travelers. Your responsibilities and required skills are outlined below.**Key Responsibilities**:- **Customer Assistance**: Help passengers with inquiries about flight schedules, ticket prices, and travel documentation. Provide timely and accurate information to enhance customer satisfaction.- **Ticket Issuance**: Process ticket bookings and issue electronic and paper tickets. Ensure all information is correctly entered to prevent errors and delays.- **Payment Processing**: Handle various payment methods, including cash and cards, and ensure all transactions are secure and accurately recorded.- **Problem Resolution**: Address any issues or complaints raised by customers regarding ticketing or flight changes, using effective communication skills to resolve them promptly.- **Record Maintenance**: Keep accurate records of ticket sales and customer interactions. This ensures compliance with company policies and aids in future sales strategies.**Required Skills and Expectations**:- **Communication Skills**: You should have strong verbal and written communication skills to interact pleasant with customers and resolve their concerns effectively.- **Attention to Detail**: Precision is key in ticketing. You must pay attention to details to avoid mistakes that could affect travel plans.- **Team Player**: Being able to work collaboratively with colleagues in a fast-paced environment is essential.- **Basic Computer Skills**: Familiarity with computer systems and software used in ticketing operations is important, as you will work extensively with technology.- **Flexibility**: You should be willing to work various shifts, including weekends and holidays, to meet the needs of travelers.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
We are looking for a dedicated Airline Ramp Executive in Kolkata, India. This full-time role is suitable for individuals with little to no experience, making it an excellent opportunity for recent school leavers.As an Airline Ramp Executive, your key responsibilities will include:- **Baggage Handling**: Efficiently loading and unloading passenger luggage and cargo from aircraft, ensuring safe handling to prevent damage.- **Aircraft Preparation**: Assisting in the pre-departure checks of aircraft, ensuring that all systems are operational and ready for the flight.- **Ground Support**: Coordinating with ground crew and other personnel to maintain smooth operations during aircraft arrival and departure times.- **Safety Compliance**: Following safety protocols and procedures to ensure a safe working environment while managing equipment and baggage.To succeed in this role, candidates should possess strong teamwork skills and the ability to work in a fast-paced environment. Basic physical fitness is required, as the job involves lifting heavy luggage and operating ground support equipment. Good communication skills are important for interacting with colleagues and ensuring effective coordination. Attention to detail is essential to ensure safety and efficiency in ramp operations. Candidates must have completed at least the 10th grade and be prepared for a full-time office-based work schedule. A willingness to learn and adapt is crucial for success in this position.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
We are seeking dedicated Airport Ground Staff to ensure smooth operations at our Kanpur airport. The ideal candidates will play an essential role in providing excellent service and support to passengers, making their travel experience pleasant and efficient.Key Responsibilities:1. **Passenger Check-In**: Assist passengers with the check-in process, ensuring that all necessary documentation is verified and luggage is handled correctly.2. **Baggage Handling**: Safeguard baggage by managing its loading and unloading from the aircraft, ensuring it reaches the rightful owner without damage.3. **Customer Service**: Provide assistance to passengers, addressing their inquiries about flight schedules, boarding gates, and other travel-related information.4. **Safety and Security Checks**: Conduct safety and security checks in compliance with airport regulations, ensuring a secure environment for all travelers.5. **Collaborate with Team Members**: Work closely with other airport staff, including security and boarding agents, to ensure coordinated operations.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly attitude to deal effectively with passengers. Being detail-oriented and able to work under pressure is essential, as this role requires quick decision-making in busy situations. Basic computer knowledge is preferred, along with a readiness to work flexible hours, including weekends and holidays. A positive demeanor and a teamwork spirit are important to foster a welcoming airport atmosphere.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.
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  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
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  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Kolkata
Computer Operator Back Office Processing Offline Data Entry Customer Care Man Management Human Resource Ground Operation Air Hostess Ticketing Executive Ground Management
Urgent Hiring For Air-Ticketing Interview Timing - 10 am to 6 pmSalary Package - 30 k to 35 kJob Location - Kolkata Skills - Back Office, Computer Operator, Passport CheckingWork Experience - Fresher
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Air Ticketing Air Cargo Air Hostess
As an Airport Ground Staff member, your primary role will be to ensure smooth operations at the airport, providing excellent service to passengers.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers in the check-in process, ensuring all necessary documents are verified and baggage is correctly tagged.- **Boarding Assistance:** Help passengers in boarding the aircraft by guiding them and ensuring a smooth transition from the terminal to the plane.- **Customer Service:** Address passenger inquiries and provide information regarding flights, boarding times, and airport services with a friendly and helpful attitude.- **Baggage Handling:** Ensure that luggage is correctly loaded and unloaded from aircraft, handling it with care to prevent damage.- **Safety Compliance:** Follow safety protocols and airport regulations to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Must be able to communicate clearly and effectively with passengers and team members. Good listening skills are also essential.- **Teamwork:** Ability to work collaboratively in a team-oriented environment is important, as you'll be interacting with various departments and individuals.- **Problem-solving Ability:** You should be able to quickly resolve issues that arise, ensuring a positive experience for passengers.- **Adaptability:** The airport environment can be fast-paced and unpredictable, requiring flexibility and the ability to handle changing situations effectively.- **Basic Computer Skills:** Familiarity with basic computer usage will be helpful for check-in processes and information retrieval.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • Fresher
  • 2.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Air Ticketing Ground Staff Activities Ground Handling Aviation Security
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)
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  • 1 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Interpersonal Skills Hospitality Cabin Crew Activities Air Ticketing Airline Operations Ground Handling Hostess Activities Personality Development
Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Fresher hiring for Air Ticketing Executive

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 6.5 Lac/Yr
  • Dumdum Kolkata
Air Ticketing Ticket Booking Customer Relationship
The Airport Ticketing Staff will be responsible for assisting customers with ticketing and check-in services at the airport in Dumdum, Kolkata. Key responsibilities include greeting passengers, checking and issuing tickets, processing payments, and providing information on flight schedules. The ideal candidate should have a 12th pass qualification and be a fresher with excellent communication and customer service skills. They should be detail-oriented, organized, and able to work efficiently in a fast-paced environment. Attention to detail, accuracy, and the ability to work well under pressure are essential for this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for a Air Ticketing Executive to join our team in Kolkata. In this role, you will be responsible for assisting customers with booking tickets, providing excellent customer service, and handling air ticketing tasks.Key responsibilities:- Assist customers with booking flight tickets: You will be responsible for helping customers book their flights, providing them with options, and ensuring a smooth booking process.- Provide excellent customer service: You will need to have strong customer relationship skills to assist customers with any inquiries, changes, or issues they may encounter.- Handle air ticketing tasks: You will be responsible for managing ticketing processes, ensuring accuracy, and following company policies and procedures.Required skills and expectations:- Customer relationship skills: You should have excellent communication skills, be friendly, patient, and able to resolve customer issues effectively.- Ticket booking experience: While freshers are welcome, any prior experience in ticket booking or customer service would be a plus.- Air ticketing knowledge: A basic understanding of air ticketing processes and systems would be beneficial for this role.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Aviation Aviation Security Good Communication Ground Management
As a Ground Staff Executive, you will be responsible for various tasks related to the smooth functioning of airport operations. Key responsibilities include assisting in ground handling activities such as baggage handling, aircraft marshalling, and assisting passengers. You will also be involved in air ticketing, cargo handling, and ensuring airport security. Strong communication skills are essential for coordinating with internal stakeholders and providing excellent customer service. A 10th-grade education is required, and prior experience in the aviation industry is preferred but not mandatory. The ideal candidate should have a strong sense of responsibility, attention to detail, and good problem-solving skills to handle various ground staff activities efficiently. This is a full-time position based in Kolkata, requiring you to work from the office.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Aviation
Job Openings for 45 Ground Staff Executive Jobs for Freshers in Mumbai, Delhi, Bangalore, Hyderabad, Ahmedabad, Kolkata, Surat, Pune, Jaipur, Lucknow, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Staff Activities, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Aviation etc.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Hostess Flight Attendant Flight Supervisor Flight Steward Cabin Crew Air Traffic Controller Airport Manager Crew Member Air Ticketing Executive Front Desk Executive
Job SummaryAn Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes providing excellent customer service, handling in-flight emergencies, and representing the airline professionally.Key ResponsibilitiesWelcome passengers on board and assist with seating arrangementsConduct pre-flight safety checks and demonstrate safety proceduresEnsure compliance with aviation safety rules and regulationsServe food, beverages, and in-flight services to passengersAssist passengers with special needs (children, elderly, disabled)Handle passenger queries, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the aircraft cabinCoordinate with pilots and fellow cabin crew membersEnsure proper landing procedures and passenger disembarkationEligibility Criteria (Typical)Minimum qualification: 10+2 (any stream)Age: Usually 1827 years (varies by airline)Height & arm reach: As per airline standardsGood eyesight (correctable vision accepted by most airlines)Excellent communication skills in English & Hindi (additional languages are a plus)Pleasant personality with customer-service orientationSkills RequiredStrong interpersonal and communication skillsCustomer service and problem-solving abilitiesCalmness under pressure and emergency situationsTeamwork and adaptabilityProfessional grooming and etiquetteWork EnvironmentIrregular working hours, including nights, weekends, and holidaysDomestic and international travel opportunitiesFast-paced and customer-focused environmentSalary Freshers: 30,000 60,000 per monthExperienced crew: 80,000+ per monthAdditional benefits: Free/discounted air travel, layover allowances, insurance
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Good Communication Air Ticketing Executive
The primary responsibility of an Air Ticketing Executive is to assist customers with booking flights, processing ticket reservations, and handling any inquiries or issues related to air travel. This role requires strong communication skills in order to effectively interact with customers, airline representatives, and travel agents. In addition to excellent communication skills, an Air Ticketing Executive should also have a good understanding of airline policies and procedures, as well as knowledge of different flight routes and schedules. Attention to detail is also crucial in this role.
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 30 Airport Ticketing Staff Posts in Patna, Ranchi, Kolkata, Delhi, Chandigarh, Amritsar, Delhi NCR, Visakhapatnam, Vijayawada, Jaipur, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc
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Good Communication Management Skills Airport Ticketing Staff
Industry : Hotel / Restaurant / HospitalityKey Skills : Customer Relationship, Air Ticketing, Ticket Booking,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 30Experience : 0 - 1 Yrs.Salary : INR 325000 - 425000Location(s) of Job : Vijayawada, Visakhapatnam, Patna, Chandigarh, Ranchi, Amritsar, Jaipur, Kolkata, Delhi, Delhi NCRQualification : Higher SecondarySecondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.ScGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONWe are looking for 30 Airport Ticketing Staff Posts in Patna, Ranchi, Kolkata, Delhi, Chandigarh, Amritsar, Delhi NCR, Visakhapatnam, Vijayawada, Jaipur, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.
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Openings For Air Ticketing Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Hospitality Airport Operation Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Air Traffic Control Passenger Handling Airport Ground Handling Ground Handling Ground Management Cargo Handling Ground Operation Airport Cargo
We are looking for enthusiastic Airport Ground Staff in Kolkata to ensure smooth operations and provide excellent customer service at the airport. This role is perfect for someone looking to start their career in the aviation industry.Key Responsibilities:1. **Check-In Assistance**: Help passengers with the check-in process, ensuring their luggage is tagged properly and they receive boarding passes. You will guide them through the necessary procedures to ensure a smooth start to their journey.2. **Customer Service**: Provide assistance to passengers with inquiries, direct them to the appropriate facilities, and address any concerns they may have. Your friendly demeanor will be vital in making their travel experience pleasant.3. **Luggage Handling**: Manage the loading and unloading of luggage onto and off of aircraft, ensuring all items are handled safely and efficiently. This involves coordinating with other ground staff to minimize delays.4. **Safety Protocols**: Ensure that safety guidelines and regulations are strictly followed at all times. You will help maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to effectively interact with passengers and team members. Attention to detail is important, as you will be handling baggage and assisting travelers with various needs. A positive attitude and willingness to work in a dynamic environment are essential for success in this role. Previous experience is not necessary; however, a passion for customer service is highly valued.
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Hiring Fresher - Airlines Transition Captain - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Personality Development Basic Computer Skills Hostess Activities Ground Handling Grooming
As an Airlines Transition Captain, you will play a vital role in ensuring smooth operations during the transition phases within the aviation industry. This role requires you to be detail-oriented and proactive. **Key Responsibilities:**- **Flight Operations Coordination:** You will assist in coordinating flight schedules and ensuring timely departures and arrivals, which is crucial for maintaining a smooth operational flow.- **Safety Protocols Enforcement:** You will be responsible for enforcing safety protocols on board, ensuring that the highest standards of safety are met for passengers and crew.- **Passenger Assistance:** Providing support to passengers during transitions, such as boarding and disembarking, is essential to improving their overall travel experience.- **Training Management:** You will help in organizing and overseeing training sessions for crew members, ensuring everyone is equipped with the necessary skills and knowledge.- **Data Management:** Maintaining accurate records and reports regarding flight schedules and passenger information will be part of your duties to ensure efficient operations.**Required Skills and Expectations:**Candidates should possess excellent communication skills, allowing effective interaction with passengers and team members. Being detail-oriented and organized is essential to manage multiple tasks efficiently. A basic understanding of aviation processes will be advantageous, although it is not mandatory. You should also have a positive attitude and the ability to work well under pressure. A 12th-grade education is required, and prior experience in aviation is preferable but not necessary.
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Air Ticketing Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing
As an Air Ticketing Executive, you will be responsible for facilitating the booking of airline tickets for customers. This role requires attention to detail and excellent customer service skills. You will work in an office environment in Kolkata.**Key Responsibilities:**- **Booking and Ticketing:** Handle customer requests for airline tickets by using booking systems to ensure accuracy and efficiency in reservations.- **Customer Service:** Assist customers by providing information about flight schedules, fares, and any other travel-related inquiries, ensuring a positive experience.- **Managing Changes:** Make necessary changes to bookings as requested by customers, including cancellations, re-bookings, and special requests, while adhering to airline policies.- **Payment Processing:** Handle payments securely and accurately, ensuring that all transactions are processed in accordance with company procedures.- **Documentation:** Prepare and manage necessary documentation for ticketing and booking confirmations, ensuring compliance with regulations and policies.- **Coordination with Airlines:** Communicate with airlines regarding issues such as flight changes, cancellations, and customer service concerns to ensure customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with customers and airline representatives.- Attention to detail is critical to manage bookings accurately and avoid errors.- Basic knowledge of travel and airline procedures is preferred but not required for candidates with a willingness to learn.- A positive attitude and ability to work in a team-oriented environment are important for fostering good relationships with colleagues and clients. - Must be willing to work full time in an office setting and adapt to varying work demands.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Airport Cargo
As an Air Ticketing Staff member in Kolkata, your role will involve providing excellent service to customers and efficiently managing ticketing processes. **Key Responsibilities:**- **Ticket Booking:** Handle customer requests for flight bookings, ensuring all details are accurate and comply with airline procedures.- **Customer Support:** Assist passengers with inquiries about flight schedules, fares, and travel options, providing friendly and helpful service.- **Data Entry:** Input and maintain accurate booking information in the system, ensuring all records are updated and error-free.- **Payment Processing:** Manage payment transactions securely and confirm bookings upon successful payment.- **Problem Resolution:** Address and resolve any issues that may arise with bookings or customer complaints in a timely manner.- **Coordination with Airlines:** Communicate with airlines regarding special requests and changes, ensuring smooth operations.**Required Skills and Expectations:**Candidates should possess strong communication skills, as they will interact with customers regularly. Attention to detail is crucial for maintaining accurate booking records and addressing customer needs effectively. Basic computer skills are required to manage ticketing software and data entry tasks. Freshers with a 10th-grade education are encouraged to apply. A proactive attitude and willingness to learn about the travel industry are essential. Male candidates are preferred for this position, and it is a full-time office-based job.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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Cabin Crew Fresher

Flyhie Aviation

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and dedicated individuals to join our team as Airlines Cabin Crew in Kolkata. This role is crucial for providing a safe and enjoyable flying experience for passengers. **Key Responsibilities:**- **Ensure Passenger Safety:** You will conduct safety demonstrations, check emergency equipment, and help passengers during emergencies to ensure their safety throughout the flight.- **Provide Excellent Customer Service:** Engage with passengers, answer their questions, and attend to their needs, ensuring a pleasant travel experience.- **Serve Meals and Beverages:** You will be responsible for serving food and drinks, maintaining high standards of presentation and hygiene.- **Maintain Cabin Cleanliness:** Keep the cabin tidy and organized throughout the flight by cleaning up spills and ensuring all items are properly stowed.- **Assist Passengers with Boarding and Disembarking:** Support passengers in getting on and off the aircraft, ensuring the process is smooth and efficient.**Required Skills and Expectations:**- **Strong Communication Skills:** Ability to communicate clearly and effectively with passengers and team members is essential.- **Team Player:** You must work well with other crew members to ensure a collaborative and efficient working environment.- **Customer-Centric Mindset:** A friendly attitude and willingness to go the extra mile to meet passengers needs are key.- **Problem-Solving Abilities:** You should have the ability to stay calm under pressure and resolve issues quickly and effectively.- **Flexibility:** Willingness to work irregular hours, including weekends and holidays, to meet flight schedules. Candidates should be at least 12th pass and have 0-1 year of experience in a related field.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Staff member to join our team in Kolkata. This role is ideal for freshers or individuals with minimal experience, as it provides a great opportunity to start a career in the travel industry.Key Responsibilities:1. **Ticket Booking**: You will assist customers in booking airline tickets by providing accurate information about flight schedules, fares, and availability. This involves using computer systems to process bookings and issue tickets.2. **Customer Service**: Providing excellent service to customers is essential. You will respond to inquiries, resolve issues, and offer advice on travel arrangements.3. **Payment Handling**: You will handle customer payments for ticket bookings accurately and ensure all transactions are processed according to company protocols.4. **Updating Records**: Keeping customer records and booking information up to date is crucial. You will regularly update data in the system to ensure accurate tracking of tickets and bookings.5. **Coordination**: You will work closely with airlines and travel agencies to manage booking changes, cancellations, and rescheduling, ensuring smooth communication between all parties involved.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills. Attention to detail and a customer-oriented attitude are essential in this role. Basic computer skills are required, and being able to work in a fast-paced environment is important. You should also have a willingness to learn and adapt to new tools and systems in the travel industry.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Join our team as Airport Staff in Kolkata, where you will play a vital role in ensuring a smooth and safe travel experience for passengers. This is an entry-level position ideal for candidates with a passion for customer service and the aviation industry.Key Responsibilities:1. Passenger Assistance: Help travelers navigate the airport, providing information on check-in, boarding gates, and baggage claim.2. Baggage Handling: Ensure the safe loading and unloading of luggage, assisting passengers with their bags as needed.3. Security Checks: Support security personnel by directing passengers to the screening areas and ensuring compliance with safety regulations.4. Customer Service: Address passenger inquiries and concerns, offering solutions and maintaining a friendly and professional demeanor.5. Flight Information: Update passengers about flight arrivals and departures, assisting them in any last-minute changes or challenges.Required Skills and Expectations:Candidates should have completed at least 10th grade and exhibit strong communication and interpersonal skills. A positive attitude and eagerness to assist others are essential for this role. Attention to detail is crucial, as is the ability to work in a fast-paced environment. Flexibility in work hours, including weekends and holidays, is also expected. A basic understanding of airport operations will be helpful, but training will be provided for all new hires.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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