We are looking for an Air Ticketing Agent to join our team in Uluberia. In this role, you will help customers book flights and provide information about travel options.
Key Responsibilities:
- Flight Booking: Assist customers in selecting and booking flights according to their preferences and budgets, ensuring a smooth and efficient reservation process.
- Customer Service: Handle customer inquiries and provide support related to ticketing, flight schedules, and travel documentation, ensuring a high level of customer satisfaction.
- Ticket Modification and Cancellations: Process changes or cancellations of flight bookings according to airline policies while keeping customers informed throughout the process.
- Payment Processing: Assist customers with payment transactions for their tickets, ensuring that all financial processes are handled accurately and securely.
- Information Updating: Keep customer records and flight information up to date in the booking system, ensuring that all data is accurate for both internal and external use.
Required Skills and Expectations:
Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is crucial for processing bookings accurately. A basic understanding of airline operations and ticketing systems is a plus, but freshers are encouraged to apply as training will be provided. Candidates should be reliable and able to work in a fast-paced environment, with a willingness to learn and adapt to new challenges. Flexibility in working hours may also be expected.
Experience
Fresher
No. of Openings
40
Education
10th Pass
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, Annual Bonus, PF, Laptop, ESI, 5 Working Days
Face Interview Location
kolkata