Ticketing Staff Job Vacancies in Chennai

We are seeking a dedicated Air Ticketing Executive to join our team in Chennai. This entry-level position is suitable for individuals who are eager to start their careers in the travel industry.The key responsibilities of the role include handling ticket bookings, providing customer support, and managing flight schedules. You will assist clients in selecting flights that best meet their needs, ensuring all information is accurate and reservations are confirmed. Providing exceptional customer service throughout the booking process is essential to ensure client satisfaction. Additionally, you will maintain records of transactions and manage administrative tasks related to ticketing.Candidates should possess a positive attitude and strong interpersonal skills. Attention to detail is crucial, as errors in ticketing can lead to significant issues. Effective communication skills will help you explain travel options and policies clearly to customers. Familiarity with ticketing systems or software is a plus but not required as training will be provided. This role is suited for male candidates, with a requirement of at least a 12th-grade education. As this is a full-time position, you will be expected to work from the office, allowing you to collaborate closely with your team and engage directly with clients. If you are passionate about travel and eager to learn, we encourage you to apply.

As an Airport Ground Staff member in Chennai, you will play a crucial role in ensuring that air travel is smooth and efficient for passengers. Your primary responsibilities will include:- Check-in Assistance: Help passengers with the check-in process, including handling luggage and issuing boarding passes efficiently.- Customer Service: Provide excellent support to passengers, answering their queries, and resolving any issues related to flights or services.- Baggage Handling: Ensure the proper handling and loading of passenger baggage, maintaining safety and adherence to airline policies.- Boarding Procedures: Assist in the boarding process, ensuring that passengers board the aircraft in an orderly manner and checking tickets.- Safety Protocols: Follow and enforce safety measures at all times, ensuring a secure environment for both passengers and staff.- Team Collaboration: Work closely with fellow staff and airport personnel to ensure all operations run smoothly and efficiently.For this position, candidates should have completed at least the 12th grade and should possess strong communication and interpersonal skills. You should be able to work well in a team and demonstrate a proactive attitude towards solving problems. Basic computer skills and a keen attention to detail are essential to help manage various tasks effectively. Flexibility in working hours is important, as airport operations can vary daily. Experience in customer service is an advantage but is not mandatory for those new to the field.

As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.Key Responsibilities:- Ticket Booking and Reservations: Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- Customer Service: Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- Payment Handling: Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- Documentation Management: Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- Coordination with Airlines: Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- Customer Follow-Up: Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.Required Skills and Expectations:Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.

We are looking for enthusiastic cabin crew members to join our team in Chennai. As a cabin crew member, you will play an essential role in ensuring the safety, comfort, and satisfaction of our passengers during their flights.Key Responsibilities:- Safety Procedures: You will ensure that all safety procedures are followed before, during, and after flights, ensuring passenger safety at all times.- Passenger Service: Providing excellent service to passengers by addressing their needs and concerns is crucial to making their travel experience enjoyable.- Emergency Response: In the case of an emergency, you must remain calm and effectively assist passengers, ensuring everyone is informed and supported.- Pre-flight Checks: Conducting pre-flight checks on emergency equipment and supplies is vital to prepare for any situation that may arise.- Team Collaboration: You will work closely with other crew members to maintain a harmonious and efficient work environment, ensuring smooth operations throughout the flight.Required Skills and Expectations:- Strong communication skills are essential for interacting effectively with passengers and crew.- A positive attitude and ability to remain calm under pressure are crucial for managing challenging situations.- Teamwork is important, as you will work alongside others to provide exceptional service.- Basic customer service skills, along with a friendly demeanor, are expected to create a welcoming atmosphere.- You should be willing to work flexible hours, including nights, weekends, and holidays, as flights may vary. We welcome candidates with up to 6 years of experience, and a 12th-grade education is required for this full-time role.

An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.

Ground handling staff are responsible for performing various tasks to ensure the smooth functioning of airport operations. Some of the key responsibilities of ground handling staff include:1. Assisting passengers during the check-in and boarding process.2. Handling luggage and cargo safely and efficiently.3. Marshalling aircraft to and from parking positions.4. Providing customer service and assistance to passengers.5. Ensuring compliance with safety and security procedures.6. Coordinating with airline staff and other airport personnel.

Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours

Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances

As an Air Ticketing Staff member in Chennai, you will play a crucial role in ensuring that passengers have a smooth experience when booking and managing their air travel. Key Responsibilities:- Ticket Booking: Assist customers in booking flight tickets by checking schedules and availability, ensuring all necessary information is collected for the reservation process.- Customer Service: Provide excellent customer support by addressing inquiries about flights, prices, and policies, and resolving any issues that may arise before, during, or after ticket purchase.- Fare Calculation: Accurately calculate ticket fares, including taxes and additional charges, to give customers the correct pricing for their travel needs.- Document Verification: Ensure that all travel documents are valid and meet the airline requirements by carefully checking passenger IDs and other necessary paperwork.- System Updates: Regularly update the booking system with accurate information regarding transactions, ensuring that all records are current and reliable.Required Skills and Expectations:- Communication Skills: Strong spoken and written communication abilities are essential to effectively interact with customers and colleagues.- Attention to Detail: Must demonstrate meticulousness in handling bookings and verifying documents to avoid errors that could affect travel plans.- Basic Computer Skills: Familiarity with computer systems and software is important for efficient ticketing and data management.- Team Player: Willingness to work collaboratively with coworkers and support a positive workplace environment is essential, especially during busy times.- Problem-solving Skills: Ability to think on your feet and provide quick solutions to customer issues, ensuring a high level of customer satisfaction.

Job SummaryAn Air Ticketing Executive is responsible for booking, issuing, modifying, and canceling airline tickets while providing accurate travel information and excellent customer service to passengers and travel agents.Key ResponsibilitiesHandle domestic and international air ticket bookingsIssue, reissue, and cancel flight tickets as per customer requestsCheck flight availability, fares, and schedulesUse CRS/GDS systems (Amadeus, Galileo, Sabre) for ticketingCalculate fares, taxes, and additional charges accuratelyProcess refunds and rescheduling requestsAssist customers with travel policies, baggage rules, and visa informationCoordinate with airlines and travel partnersMaintain accurate booking and passenger recordsHandle customer queries, complaints, and follow-ups professionallyEligibility & QualificationsMinimum qualification: 10+2 or Graduate (any stream)Diploma or certification in Travel & Tourism / Airline Ticketing preferredBasic computer knowledge and typing skillsKnowledge of airline codes, airport codes, and fare rules is an advantageSkills RequiredStrong communication skills (English & Hindi)Customer service and interpersonal skillsAttention to detail and accuracyTime management and multitasking abilityProblem-solving skillsAbility to work under pressureWork EnvironmentOffice-based, airport counters, or travel agenciesRotational shifts including nights and weekendsFast-paced, customer-facing role

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations