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Ticketing Staff Jobs

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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Air Ticketing Executive Airport Ticketing Executive Ground Staff Ground Staff Supervisor Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Operation Ground Management Ground Manager Ground Hostess Passport Checking Officer
As an Air Ticketing Executive, you will play a vital role in managing ticket sales and customer inquiries related to travel. Your primary responsibilities will include:- **Booking Flights:** You will assist customers in selecting and booking flights based on their preferences and requirements, ensuring all details are accurately entered into the system.- **Customer Service:** Providing excellent customer support by addressing queries and resolving issues related to ticketing, cancellations, and flight changes.- **Ticketing Procedures:** Familiarizing yourself with ticketing software and procedures to process flight reservations effectively while adhering to company policies.- **Fare Quotations:** You will provide customers with competitive fare options and help them understand the various pricing structures available.- **Record Management:** Maintaining accurate records of transactions and passenger information to support smooth operations and comply with regulations.- **Collaboration:** Working closely with airlines and travel agents to ensure all tickets are issued correctly and any changes are communicated promptly.For this role, you are expected to have effective communication skills, both verbal and written, to interact confidently with customers. Attention to detail is crucial for processing bookings accurately. A positive attitude and willingness to learn will help you succeed in a fast-paced environment. Experience in ticketing or the travel industry is a plus but not mandatory, as you will be provided with training. Proficiency in using computers and ticketing software will enhance your performance in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Darbhanga
Airport Ground Staff Air Ticketing
As an Air Ticketing Staff member, you will play a crucial role in providing excellent service to customers seeking to book flights. You will work in a fast-paced environment where attention to detail and customer satisfaction are essential.**Key Responsibilities:**- **Booking Tickets:** Assist customers in booking flight tickets, ensuring that all details such as dates, destinations, and passenger information are accurately entered.- **Issuing Tickets:** Generate and issue electronic tickets to customers promptly after ticket booking, ensuring they meet the required standards and formats.- **Customer Support:** Address customer inquiries and provide support throughout the booking process, helping to resolve any issues or concerns they may have.- **Processing Payments:** Handle payment transactions for ticket bookings, ensuring that payments are processed securely and accurately.- **Maintaining Records:** Keep accurate and organized records of all bookings and transactions, which helps in tracking customer needs and resolving disputes effectively.- **Coordinating with Airlines:** Work closely with various airlines to obtain updated information about flight schedules, availability, and pricing.**Required Skills and Expectations:**The ideal candidate should have strong communication skills and a friendly demeanor to engage with customers effectively. Basic computer skills are necessary for using ticketing systems and managing bookings. Attention to detail is critical to ensure all information is correct, which helps in minimizing errors. Ability to work in a team and adapt to a fast-paced environment is essential, especially in handling customer queries efficiently. A positive attitude and willingness to learn will help in thriving in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
We are seeking dedicated Airport Ticketing Staff to join our team in Dhanbad, India. This entry-level position is ideal for individuals looking to start a career in the airline industry and offers valuable experience in customer service and ticket management. Key responsibilities include:1. **Ticket Booking**: Assist passengers in booking their flights through various channels, ensuring all relevant details are accurately recorded.2. **Customer Support**: Provide excellent customer service by addressing inquiries related to flight schedules, ticket prices, and travel routes professionally and kindly.3. **Check-In Assistance**: Help passengers during the check-in process, ensuring they are informed about boarding times and gate information.4. **Issue Resolution**: Handle customer complaints or issues with empathy and professionalism, working to find quick solutions to keep passengers satisfied.5. **Administrative Tasks**: Maintain accurate records of ticket transactions and update databases to ensure up-to-date information for future reference.To be successful in this role, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for accurately processing bookings and handling payments. Basic computer skills and the ability to work as part of a team are also required. We welcome candidates who have completed their 10th grade and have either little or no previous experience, as full training will be provided.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Imphal
Back Office Assistant Passport Checking Ticket Booking Ticket Checking Staff Customer Support Man Management Air Hostess Computer Operator
As an Air Ticketing Staff member, you will be responsible for various tasks related to customer service and ticket sales in the airline industry. Your role is crucial in ensuring that travelers have a smooth booking experience.**Key Responsibilities:**- **Ticket Reservations:** Assist customers in booking flights, checking availability, and making changes to existing bookings, ensuring that all customer needs are met promptly.- **Customer Support:** Respond to customer inquiries via phone or in person, providing information about flight schedules, pricing, and special offers, which helps in enhancing customer satisfaction.- **Processing Payments:** Handle payment transactions for ticket purchases, issuing receipts and confirming bookings, ensuring accuracy and security in financial processes.- **Documentation Management:** Maintain and organize customer records, ticket confirmations, and transaction details for easy access and reference, which is vital for operational efficiency.- **Collaborate with Airlines:** Liaise with airline representatives to resolve issues regarding bookings or cancellations, ensuring that solutions are found quickly to maintain service quality.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. Excellent communication skills are essential, as you will interact with customers regularly. Basic knowledge of computers and ticketing software is preferred. A keen attention to detail is crucial for managing bookings accurately. Additionally, a friendly and approachable demeanor will help create a positive experience for customers. A willingness to learn and adapt in a fast-paced environment is important, especially for those with little to no prior experience.
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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Patna
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are looking for an Airport Ticketing Executive to join our team in Patna. This is a full-time position suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. The role involves assisting customers with ticket bookings and providing excellent service.Key Responsibilities:1. **Ticket Reservations**: You will be responsible for booking flight tickets for customers, ensuring accurate and timely reservations according to their travel plans.2. **Customer Assistance**: You will assist customers with inquiries about flight schedules, ticket prices, and other travel-related queries, providing information clearly and courteously.3. **Issue Tickets**: You will generate and issue tickets after confirming bookings, verifying all details to avoid errors.4. **Handle Payments**: You will process payments for ticket purchases, ensuring compliance with financial procedures and maintaining accurate records.5. **Problem Resolution**: You will address and resolve customer issues related to bookings, cancellations, or changes in itineraries with patience and professionalism.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers. A strong understanding of computer systems and ticketing software is essential to perform the job efficiently. You should be detail-oriented to avoid mistakes in bookings and transactions. The ability to work in a fast-paced environment while remaining calm under pressure is important. A positive attitude and a readiness to assist customers will contribute to your success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated and friendly Ground Staff to join our team in Indore. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for helping others. Key Responsibilities:1. **Passenger Handling**: Assist passengers with check-in procedures, baggage drop, and boarding. Provide clear directions and information to ensure a smooth travel experience.2. **Customer Service**: Greet travelers warmly and address their inquiries. Help resolve any issues that may arise, ensuring that all passengers feel valued and supported.3. **Baggage Management**: Oversee the handling of luggage, ensuring it is safely loaded and unloaded from aircraft. Monitor baggage claims and assist passengers with lost luggage inquiries.4. **Safety and Security**: Follow airport safety and security protocols rigorously. Assist in maintaining a secure atmosphere by checking documents and monitoring passenger movements.5. **Coordination with Teams**: Work alongside other ground staff, security, and airline personnel to ensure efficient operations. Communicate effectively to facilitate smooth transitions for passengers.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have 0-2 years of experience in a customer-focused role. Strong communication skills are essential, along with a friendly demeanor and problem-solving abilities. The ability to work well under pressure while maintaining professionalism is vital. Team players who adapt quickly to changing circumstances will excel in this role.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aviation Security Grooming Air Ticketing Aircraft Maintenance Basic Computer Skills Aviation
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. **Customer Service**: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. **Baggage Handling**: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. **Safety Compliance**: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. **Team Collaboration**: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.
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Fresher hiring for Airport Operations Executive

Indigo Visa & Immigration Services

  • Fresher
  • 100.0 Lac/Yr
  • Australia
Airport Ground Staff Ground Staff Airport Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Ticketing Staff Ground Staff Supervisor Baggage Handler Cargo Handler Baggage Service Agent Baggage Service Executive Dispatcher Flight Engineer Flight Supervisor Flight Steward Flight Operator
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and customer satisfaction. Your responsibilities will include the following:- **Customer Service**: Assist passengers with inquiries, provide information about flights and airport services, and ensure a pleasant travel experience.- **Check-in Assistance**: Support the check-in process by guiding passengers, checking their documents, and ensuring they are at the correct boarding gate.- **Baggage Handling**: Ensure the safe and timely handling of passenger luggage, including loading and unloading, to maintain a smooth flow of operations.- **Coordination with Staff**: Work closely with various airport teams, including security, boarding, and ground staff, to facilitate efficient operations and address any issues that arise.- **Emergency Response**: Stay informed about safety protocols and procedures, and assist in emergency situations to ensure passenger safety and well-being.- **Reporting Issues**: Identify any operational problems, report them to the appropriate authorities, and work on solutions to prevent recurrence.To succeed in this role, you should be detail-oriented and possess excellent communication skills. A friendly demeanor and the ability to remain calm under pressure are essential. Freshers are welcomed, so a positive attitude and willingness to learn are key. You should also have basic computer skills and a good understanding of English to communicate effectively with both staff and passengers. Being adaptable and teamwork-oriented will help you thrive in this fast-paced environment.
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  • Fresher
  • 4.3 Lac/Yr
  • Varanasi
Ticket Booking Air Ticketing Customer Relationship
Join our team as an Airport Ticketing Staff member in Varanasi Airport. This full-time position is ideal for freshers eager to start their careers in the aviation industry, and it involves engaging directly with customers at the airport.No Charges for this Job only documents based Hiring.Helpline Support Number-9643128230Key responsibilities include:- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information about routes, prices, and scheduling.- **Check-in Support**: Guide passengers through the check-in process, helping them with baggage handling and document verification to ensure a smooth journey.- **Customer Service**: Address inquiries and resolve issues related to ticketing, providing excellent service to enhance the passenger experience.- **Record Keeping**: Maintain accurate records of transactions and passenger details, ensuring all information complies with airline policies.Required skills and expectations:Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for handling ticket information accurately. Basic knowledge of computer systems and ticketing software is preferred but not mandatory for freshers eager to learn. A positive attitude, professional demeanor, and ability to work in a fast-paced environment are essential for success in this role. Applicants should have completed 12th grade and be ready to work from the office, engaging directly with passengers at the airport.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Asansol
Air Ticketing Customer Relationship Ticket Booking
As an Air Ticketing Staff member, you will play a crucial role in helping customers plan their travel. Your primary responsibilities include the following:- **Booking Air Tickets**: Assist customers in selecting and booking flights based on their preferences and requirements, ensuring accurate information about travel dates and routes.- **Managing Reservations**: Handle changes or cancellations of tickets efficiently, providing customers with the best options and updating their bookings as necessary.- **Customer Service**: Address inquiries from customers regarding flight details, luggage policies, and travel insurance, delivering exceptional service for a pleasant travel experience.- **Payment Processing**: Process ticket payments securely and provide receipts to customers, ensuring compliance with company policies.- **Information Updates**: Stay informed about flight schedules, promotions, and airline policies to provide customers with the most up-to-date information.To be successful in this role, you should possess the following skills and qualities:- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with customers and understand their needs.- **Problem-Solving Ability**: You should be able to think quickly and offer solutions to any travel-related issues that arise.- **Attention to Detail**: Accuracy is critical in processing ticket information, so being detail-oriented is a must.- **Basic Computer Skills**: Familiarity with computer systems and software to manage bookings and customer data is required.- **Team Player**: The ability to work collaboratively in a team environment while maintaining a positive attitude is important for achieving shared goals.
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  • Fresher
  • 5.5 Lac/Yr
  • Shimla
Ticketing Executive
We are urgently hiring Remote Online Ticketing Executives for online booking support, ticket processing, customer assistance, and digital documentation operations.
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Tour Executive Fresher

Make My Bharat Yatra Pvt Ltd

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Amrutdham Nashik
Customer Care Hotel Booking Air Ticketing Holiday Packages Tours Travel
We are pleased to inform you that you have been shortlisted through our companys Recruitment Drive (Batch 2026) for the position of Tour Executive at Make My Bharat Yatra Pvt. Ltd.You may have already received a separate communication from our HR vendor team regarding this selection.Position: Tour Executive - (Work From Home)Key Responsibilities:1. Tour Packages Briefing: Provide complete information on destinations, itineraries, and pricing. Assist clients in selecting suitable packages based on their preferences and budget.2. Ticket Bookings: Manage flight, train, and bus bookings as per client requirements. Ensure timely and accurate ticket confirmations.3. Booking Confirmation: Coordinate with vendors and clients to confirm all travel arrangements. Share itineraries and accommodation details with clients.4. Booking Cancellations & Rescheduling: Handle cancellations, refunds, and reschedules as per company policy. Ensure smooth coordination with service providers and clients.5. Customer Support: Address customer queries via phone, email, or chat promptly and professionally. Resolve any issues related to bookings or travel arrangements.6. Documentation & Reporting: Maintain accurate records of all bookings and client communications. Prepare and submit regular reports on operations and customer feedback.Compensation & Benefits CTC: 35,000 - 40,000 (depending on qualifications and experience)Additional Benefits: Medical coverage, accommodation, and transportation facilities.Document Verification To proceed further, please submit the following documents for verification:10th Marksheet12th MarksheetDiploma / Bachelors / Masters Degree in Tourism (First Division, No Backlogs)PAN CardAadhaar CardRecent Passport-size PhotographCOVID-19 Vaccination CertificateAfter successful document verification and interview clearance, the company will issue the final offer letter.Contact DetailsHR Helpline: +91 8796122314Corporate Office: D-59, D-Block, Sector 63, Noida, Delhi NCR - 201301Official Email: hr@makemybharatyatra.comHelpline (Alternate): +91 120 422 3100Note: Make My Bharat Yatra Pvt. Ltd.does not charge any fees for recruitment or interviews.All official communications, including offer letters,will be sent only from the companys official email domain.If you receive any request for payment, please report it immediately tohr@makemybharatyatra.com or call +91 98719 80066.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Air Ticketing Executive Ground Operations Staff Ground Management Airport Executive Front Desk Officer Cabin Crew Ground Staff Manager Airport Ground Staff Airport Manager Customer Service Executive Airport Operations Executive
As an Airport Ground Staff member in Bangalore, you will play a crucial role in ensuring smooth airport operations and excellent customer service.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, verify their travel documents, and issue boarding passes to facilitate a seamless travel experience.- **Baggage Handling:** Ensure safe loading and unloading of luggage, and assist passengers in locating their baggage, maintaining the security and integrity of all checked items.- **Customer Assistance:** Provide information and support to travelers regarding flight schedules, directions within the airport, and any inquiries to enhance customer satisfaction.- **Emergency Response:** Be prepared to manage emergencies, including assisting passengers during evacuations or other urgent situations to maintain safe airport operations.- **Coordination with Airlines:** Work closely with airlines and other airport staff to handle flight arrivals and departures efficiently, ensuring timely communication and collaboration.**Required Skills and Expectations:**- **Communication Skills:** You should possess strong verbal communication skills to effectively interact with passengers and team members clearly and courteously.- **Customer Service Orientation:** A friendly attitude and the ability to assist and resolve passenger issues are essential, as providing excellent service is a priority.- **Teamwork:** Ability to work well with colleagues from diverse backgrounds and collaborate on tasks to ensure all operations run smoothly.- **Organizational Skills:** Strong organizational abilities are important to manage tasks efficiently and handle multiple responsibilities during busy periods. - **Flexibility:** A willingness to work varied hours, including weekends and holidays, is expected, as airport operations run 24/7.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jaipur
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and providing excellent service to customers. Your primary responsibilities will include the following:- **Book Flights**: Handle reservations and issue air tickets by coordinating with airlines and travel aggregates to ensure customers get the best deals.- **Customer Assistance**: Provide assistance to customers regarding ticket bookings, cancellations, and changes, ensuring that all inquiries are handled promptly and professionally.- **Maintain Records**: Keep accurate records of all transactions and ticketing controls for accountability and future reference.- **Ticket Pricing**: Stay updated on air ticket prices and promotions to advise customers appropriately and enhance their travel experience.- **Collaboration with Airlines**: Work directly with various airlines to resolve any ticketing issues and ensure smooth operations.- **Problem Resolution**: Address customer complaints and resolve ticketing issues efficiently, ensuring a high level of customer satisfaction.To be successful in this role, you should have strong communication and customer service skills, enabling you to interact effectively with clients. Attention to detail is essential for managing bookings accurately and resolving discrepancies. A basic understanding of ticketing systems and travel industry processes is preferred but not mandatory, as training will be provided. Being a team player and possessing good organizational skills will help you thrive in this fast-paced environment. A positive attitude and willingness to learn are key attributes for this position.
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  • 0 - 2 yrs
  • 10.0 Lac/Yr
  • Delhi NCR
Air Ticketing Aviation Aircraft Maintenance Air Hostess Activities Ground Staff Activities Cabin Crew Activities Ground Operation Airport Cargo Air Charter Operation Airport Ground Handling Ground Handling Aviation Security Customer Service
We are looking for dedicated Ground Staff to join our team in the Delhi NCR area. This is a full-time role suitable for individuals who have completed at least 10th grade and have 0 to 2 years of experience.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers at arrival and departure points, ensuring a pleasant experience. - **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage. - **Baggage Handling:** Safely manage and transport passenger luggage to and from different areas of the airport. - **Security Checks:** Ensure compliance with security regulations by assisting in the screening of passengers and their belongings. - **Information Support:** Provide accurate information regarding flight schedules, gate changes, and other inquiries to help passengers navigate the airport smoothly. - **Collaboration:** Work alongside the airline and airport teams to ensure efficient operations and address any passenger needs promptly. **Required Skills and Expectations:**Ideal candidates should have a friendly and approachable demeanor, as interacting with passengers is a key part of the role. Good communication skills in English and Hindi are essential for clear interactions. Being detail-oriented is important for managing luggage and ensuring the safety of passengers. The ability to work in a fast-paced environment is crucial, as is the readiness to handle varying shifts, including weekends and holidays. A strong team player mentality will help in collaborating effectively with colleagues.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhopal
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
Join our team as a Cabin Crew member based in Bhopal, India. Your main responsibilities will include ensuring the safety and comfort of passengers during flights, serving food and beverages, and providing exceptional customer service.As a Cabin Crew member, you will be responsible for conducting pre-flight safety checks, assisting passengers with boarding and disembarking, and responding to any passenger requests or emergencies promptly. Additionally, you will be required to communicate effectively with the flight crew and follow all safety protocols and procedures.The ideal candidate for this role must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and a strong commitment to customer service. A high school diploma or equivalent is required for this position, and no previous experience in the airline industry is necessary, as full training will be provided. The successful candidate will be adaptable, professional, and willing to work flexible hours.
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  • 3 - 5 yrs
  • 4.5 Lac/Yr
  • Kochi
Communication Sales Air Ticketing Airline Customer Service Representative
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Lucknow
Air Ticketing Customer Relationship
As an Airport Ticketing Staff member in Lucknow, you will play a crucial role in ensuring travelers have a smooth experience as they embark on their journeys. This position is perfect for individuals looking to start or grow their career in the aviation industry.Key Responsibilities:- **Ticket Booking:** Assist passengers in purchasing tickets, whether online or in-person, ensuring accurate information about flights and fares.- **Customer Service:** Provide exceptional support to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process while maintaining a friendly demeanor.- **Check-In Assistance:** Help passengers during the check-in process by ensuring they have the necessary documents and guiding them to the appropriate counters.- **Payment Processing:** Handle various payment methods securely and efficiently, ensuring that transactions are recorded accurately.- **Flight Information Updates:** Keep passengers informed about flight schedules, delays, and cancellations, ensuring they are aware of changes that may affect their travel plans.Required Skills and Expectations:Candidates should have at least completed their 10th grade and be willing to learn and adapt in a fast-paced environment. Attention to detail and strong communication skills are essential, as you will interact with diverse passengers. A positive attitude, patience, and the ability to work effectively in a team are also important qualities for this role. Previous experience is not required, making it an ideal position for freshers or those with up to six years of experience.
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  • 1 - 7 yrs
  • 5.5 Lac/Yr
  • Delhi NCR
Air Ticketing
We are seeking an Air Ticketing Executive to join our team in Delhi NCR. The ideal candidate should have a diploma and 1 to 7 years of experience in the field. As an Air Ticketing Executive, you will be responsible for facilitating ticket bookings and providing excellent customer service.**Key Responsibilities:**- **Ticket Bookings:** Manage the booking of air tickets for customers, ensuring accuracy and efficiency in all transactions.- **Customer Support:** Assist clients with inquiries regarding flight options, prices, and schedules, providing them with detailed information to meet their travel needs.- **Fare Quotation:** Provide customers with detailed fare quotations, including any applicable taxes or fees, to ensure transparency in pricing.- **Reservation Management:** Handle changes or cancellations to existing bookings, ensuring compliance with airline policies and offering suitable alternatives to clients.- **Documentation:** Prepare and manage travel documents such as e-tickets and itineraries, ensuring all information is correct and complete for the traveler.- **Problem Resolution:** Address any issues or complaints from customers regarding their ticket bookings in a timely and professional manner.**Required Skills and Expectations:**The successful candidate should have strong communication skills to interact effectively with clients and team members. Attention to detail is crucial for managing reservations and ensuring accuracy in ticketing processes. Knowledge of airline reservation systems and travel industry standards is essential. Candidates should also possess good organizational skills to handle multiple bookings at once and a customer-focused approach to enhance client satisfaction.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Goa
Air Ticketing Executive Airport Ticketing Executive Ground Staff Ground Staff Supervisor Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Operation Ground Management
As an Air Ticketing Executive, you will be responsible for assisting customers with booking air tickets and providing exceptional service. Your role is vital in ensuring that travel arrangements run smoothly and efficiently.**Key Responsibilities:**- **Booking Air Tickets:** Assist customers in selecting and booking flights based on their travel needs, ensuring that all details are accurate and confirmed.- **Customer Service:** Provide excellent service by addressing customer inquiries, resolving issues, and offering travel advice to enhance their experience.- **Reservation Management:** Maintain and update flight reservations to reflect changes, cancellations, or special requests conveyed by customers.- **Documentation:** Ensure all necessary documentation is completed accurately for ticket issuance, refunds, and changes, preventing delays or misunderstandings.- **Payment Processing:** Handle the processing of payments for ticket bookings, ensuring transactions are completed securely and efficiently.- **Market Knowledge:** Stay informed about the latest airline schedules, travel regulations, and promotions to provide customers with the best options available.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial to minimize errors in bookings and documentation. A basic understanding of computer systems and reservation software is essential, along with the ability to learn quickly. Candidates are expected to be organized and work well under pressure, balancing multiple tasks and time-sensitive requests. A positive attitude and commitment to customer satisfaction will help you succeed in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff
As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.- **Customer Service:** Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.- **Luggage Handling:** Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.- **Safety Compliance:** Follow safety procedures and regulations to maintain a secure environment for passengers and staff.- **Communication with Crew:** Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.- **Emergency Response:** Be prepared to assist in emergency situations, following protocols to ensure passenger safety.**Required Skills and Expectations:**Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff Avionics Aviation
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- **Passenger Check-in Assistance**: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- **Customer Service**: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- **Coordination with Flight Crew**: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- **Emergency Response**: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Koch Bihar
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Staff member, you will play a crucial role in ensuring smooth passenger travel experiences. Your primary responsibilities will include:- **Ticket Issuance**: You will be responsible for issuing tickets to passengers, which involves accurately processing information and ensuring that each ticket matches the passenger's travel details.- **Customer Service**: Assisting passengers with inquiries and providing information about flights, prices, and schedules will be essential. You should ensure that customers feel valued and attended to.- **Handling Payments**: You will process ticket payments, including cash and card transactions. A clear understanding of payment procedures and accuracy in handling cash is essential.- **Addressing Issues**: If passengers have problems with their tickets or travel plans, you will help resolve these issues to the best of your ability, finding solutions swiftly to maintain a positive experience.- **Maintaining Records**: Keeping accurate records of tickets issued and payments received is important for tracking sales and customer interactions.To succeed in this role, you should possess strong communication skills in English and local languages, enabling you to interact effectively with diverse passengers. You will need to be detail-oriented, with a good understanding of basic math for payment processing. A friendly demeanor and a willingness to assist others are crucial traits for providing excellent customer service. Being adaptable in a fast-paced environment will also be key to managing daily tasks effectively.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Communication Skills Consumer Behaviour Ground Staff
We are looking for an enthusiastic Air Ticketing Staff member to join our team in Kolkata. This is a full-time position for individuals who have recently completed their education, specifically at least a 10th-grade level, and have little to no experience in the field.**Key Responsibilities:**- **Ticket Booking:** Handle booking requests from customers, ensuring accurate input of details to provide them with the best flight options.- **Customer Assistance:** Assist customers with inquiries about flights, schedules, and fares to ensure their questions are resolved promptly.- **Payment Processing:** Manage payment transactions securely and confirm that customers receive their tickets, ensuring all financial aspects are accurate.- **Flight Changes and Cancellations:** Process any changes or cancellations to tickets according to the airline's policies while keeping the customer informed throughout the process.- **Coordination with Airlines:** Liaise with airlines to stay updated on flight availability, fare structures, and any changes that may affect customers.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with customers and team members. Basic computer skills are necessary for handling booking systems and transactions. A keen attention to detail is important to avoid errors in bookings and payments. Additionally, candidates should be able to work well under pressure, manage time efficiently, and handle customer inquiries with patience and professionalism. A positive attitude and willingness to learn are essential for success in this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Staff, you will play a vital role in ensuring smooth and efficient operations at the airport ticket counter. Your primary focus will be on assisting passengers with their travel needs, providing excellent customer service, and maintaining accurate records. **Key Responsibilities:**- **Ticket Sales**: Assist passengers in purchasing tickets by providing information on flight schedules, prices, and routes to help them make informed decisions.- **Check-in Support**: Guide passengers through the check-in process, ensuring they have the necessary documents ready, and handling luggage check-in.- **Customer Assistance**: Address passenger inquiries and concerns regarding flights, baggage, and other travel-related issues, ensuring a positive travel experience.- **Record Keeping**: Maintain accurate records of ticket sales and transactions, ensuring data is correctly updated in the system for future reference.- **Collaboration**: Work closely with other airline staff and airport personnel to coordinate activities and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should be freshers with a minimum of 10th-grade education. You must have good communication skills to interact effectively with passengers and team members. Attention to detail is essential for accurate record-keeping and ticket sales. A friendly and polite demeanor is crucial as you will be the first point of contact for travelers. Basic computer skills are necessary for handling booking systems efficiently and ensuring smooth operations at the ticket counter.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ground Staff Airport Ticketing
We are seeking a motivated Air Ticketing Executive to join our team in Patna. This entry-level position is ideal for individuals looking to start their career in the travel industry. You will be responsible for assisting customers with flight bookings and providing excellent service.Key Responsibilities:1. **Flight Bookings**: Assist customers in selecting and booking flights based on their preferences, ensuring all details are accurate and confirmed.2. **Customer Service**: Address inquiries and provide support related to ticketing, including changes, cancellations, and refunds. Your goal is to resolve issues efficiently and professionally.3. **Source Information**: Collect and maintain up-to-date information about flight schedules, fares, and airline policies to provide accurate advice to customers.4. **Payment Processing**: Handle payments securely and accurately, ensuring that all transactions are recorded correctly for accounting purposes.5. **Collaboration**: Work closely with other team members and departments to ensure smooth operations and a positive customer experience. Required Skills and Expectations:Candidates should have at least a 10th-grade education and be willing to learn about the air travel industry. Strong communication skills are essential for interacting with customers and colleagues. Attention to detail is crucial to ensure accuracy in bookings and payment processing. We value individuals who are eager to provide outstanding customer service and can work well in a team-oriented environment. Prior experience in ticketing or customer service is a plus but not necessary.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Airport Ground Staff Airport Ticketing
As an Air Ticketing Executive, you will be responsible for facilitating the booking of flights and managing ticketing operations. Your role is crucial in providing excellent service to customers looking to travel. **Key Responsibilities:**- **Book Flight Tickets:** Process customer requests for flight reservations accurately, ensuring details such as date, time, and passenger information are correct.- **Manage Customer Inquiries:** Respond to customer queries regarding flight availability, pricing, and travel policies through various communication channels.- **Issue Tickets:** Prepare and issue e-tickets after confirming the booking details, ensuring customers receive accurate travel documents promptly.- **Handle Cancellations and Refunds:** Manage customer requests for cancellations or refunds, processing these according to company policies and procedures.- **Maintain Records:** Keep detailed records of bookings, cancellations, and customer communications to ensure data accuracy and aid in reporting.- **Stay Updated on Travel Regulations:** Keep informed about current travel laws, airline agreements, and industry trends to provide customers with relevant information.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass. Basic knowledge of computer systems and proficiency in handling booking software are essential. Excellent communication skills are crucial for interacting with customers and providing them with clear information. Basic problem-solving abilities will help you address customer concerns efficiently. A proactive attitude and willingness to learn will be highly valued, especially for those new to the role. A strong focus on customer service is essential to succeed in this position.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Ranchi
Airport Ground Staff Airport Ticketing
We are looking for an enthusiastic Air Ticketing Executive in Ranchi, India. This entry-level position is perfect for individuals eager to start a career in the travel industry.Key Responsibilities:1. **Ticket Booking and Management**: Handle the booking and cancellation of airline tickets for customers while ensuring accuracy and adherence to company policies.2. **Customer Service**: Assist customers with inquiries regarding flight schedules, pricing, and travel rules to provide excellent support throughout their travel process.3. **Documentation**: Maintain organized records of ticket transactions and customer communications to ensure easy access and compliance with regulations.4. **Coordination with Airlines**: Communicate efficiently with airline representatives to resolve any issues related to ticketing and provide timely updates to customers.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass and should not need any prior experience, making this role suitable for freshers. A keen interest in travel, good communication skills, and the ability to work in a fast-paced environment are essential. Proficiency in the English language will be a plus. Furthermore, candidates should demonstrate a strong attention to detail and the ability to manage multiple tasks efficiently. A customer-oriented attitude is crucial, as you will be the first point of contact for clients seeking travel assistance.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Mumbai
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are passionate about travel and customer service, with 0 to 5 years of experience.Key Responsibilities:- **Ticketing Services**: Provide ticketing services for various airlines and ensure accurate bookings while adhering to airline policies and procedures.- **Customer Assistance**: Assist passengers with inquiries, changes, and cancellations, ensuring a pleasant experience through effective communication and problem-solving skills.- **Check-in Support**: Help travelers during the check-in process, ensuring all procedures are followed to facilitate a smooth boarding experience.- **Documentation Handling**: Manage necessary travel documents and ensure all information is accurately recorded in the system, including passenger details and travel itineraries.- **Collaboration**: Work closely with airline representatives, travel agents, and other airport personnel to resolve issues and improve service delivery.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass and be willing to work full-time in an office environment. Strong communication skills in English and other languages are essential. Candidates should be detail-oriented, able to manage multiple tasks effectively, and demonstrate a positive attitude toward customer service. A basic understanding of ticketing software and procedures will be an advantage, though training will be provided. Being proactive, approachable, and well-organized will greatly contribute to success in this role.
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  • 0 - 5 yrs
  • 16.0 Lac/Yr
  • Varanasi
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are looking for an Airport Ticketing Executive in Varanasi, India, to assist travelers with ticket purchases and flight inquiries. This role is perfect for individuals who are passionate about customer service and have a keen interest in the travel industry. Key Responsibilities:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring they have the best options that meet their travel needs.2. **Customer Support**: Address inquiries from travelers regarding flight schedules, ticket pricing, and baggage policies, providing clear and accurate information.3. **Reservations Management**: Manage flight bookings and cancellations, ensuring all changes and updates are handled efficiently.4. **Payment Handling**: Process payments for ticket purchases and provide customers with receipts and confirmations.5. **Problem Resolution**: Handle any issues or complaints from customers professionally and seek to resolve them as swiftly as possible.Required Skills and Expectations:Candidates should have a minimum education of 12th pass, and previous experience in ticketing or customer service is preferred but not mandatory. Strong communication skills are essential, with the ability to interact positively with diverse customers. Attention to detail is crucial in managing flight details and transactions accurately. Candidates should also possess basic computer skills for handling booking systems and customer inquiries efficiently. A proactive attitude and a willingness to learn about the aviation industry are highly valued.
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  • 0 - 5 yrs
  • 18.0 Lac/Yr
  • Gurgaon
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- **Ticket Booking and Issuance**: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- **Customer Service**: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- **Flight Information Management**: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- **Reporting and Documentation**: Maintain accurate records of transactions and generate reports as needed for daily operations.- **Collaboration**: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kannur
Air Ticketing Executive Passport Checking Staff Customer Care Executive Ground Handling Staff Ground Staff Airport Operations Executive Airport Manager Front Desk Executive Customer Support Passengers Handling Cabin Crew
As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- **Customer Support:** Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- **Record Keeping:** Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- **Payment Processing:** Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- **Change Management:** Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- **Coordination with Airlines:** Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.**Required Skills and Expectations:**Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Passport Checking Staff Customer Care Executive Ground Staff Airport Operations Executive Airport Manager Passengers Handling
As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:**Key Responsibilities:**- **Ticket Booking:** Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- **Customer Assistance:** Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- **Fare Inquiries:** Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- **Documentation Handling:** Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- **Problem Resolution:** Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.**Required Skills and Expectations:**- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
As a Ground Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- **Customer Service:** Assist passengers with check-in procedures, baggage tagging, and flight information, ensuring a smooth experience for all travelers.- **Baggage Handling:** Safely manage and transport passenger baggage, both at check-in and upon arrival, ensuring that all bags are correctly loaded and unloaded.- **Flight Coordination:** Work closely with flight operations to help board passengers on time, manage seating arrangements, and provide updates about flight schedules and departures.- **Safety Compliance:** Ensure that all safety protocols and regulations are followed, maintaining a secure environment for both passengers and staff.- **Issue Resolution:** Address any passenger concerns or complaints efficiently and politely, seeking to resolve issues quickly and effectively.To excel in this role, candidates should possess the following skills:- **Strong Communication Skills:** You must communicate clearly and effectively with passengers, team members, and airline personnel.- **Customer-Focused Attitude:** A friendly demeanor and willingness to assist passengers is essential.- **Attention to Detail:** Thoroughness in handling tasks will help maintain safety and security.- **Team Player:** Ability to work collaboratively with colleagues to support the overall operations of the airport.- **Adaptability:** Be flexible in a fast-paced environment, ready to handle various tasks as they arise.This position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. Full-time hours are expected.
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Hyderabad
Passport Checking Ticket Booking Ticket Checking Staff Customer Care Man Management Air Hostess Ground Operation Ticketing Executive Baggage Handler
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pm Salary Package - 30k to 35kJob Location - Hyderabad Work Experience - Fresher & 3 Years
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Cabin Crew Jobs For Freshers - Jaipur

Aviation Job Placement Company

  • 0 - 3 yrs
  • 6.5 Lac/Yr
  • Jaipur
Computer Operator Ticketing Agent Ticketing Executive Passport Checking Ticket Booking Ticket Checking Staff Customer Support Ground Management Man Management Air Traffic Control
We are looking for enthusiastic individuals to join our team as Cabin Crew in Jaipur. As a member of the cabin crew, you will play a vital role in ensuring the safety and comfort of passengers during flights. This is a full-time position suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade.**Key Responsibilities:**- **Passenger Safety:** You will be responsible for ensuring that all safety procedures are followed on board. This includes conducting safety demonstrations and being prepared for any emergencies.- **Customer Service:** You will interact with passengers to provide excellent service, addressing their needs and ensuring a comfortable travel experience from boarding to disembarking.- **Cabin Preparation:** You will help prepare the cabin before flights, including checking supplies, cleaning, and ensuring that seating areas are tidy and presentable.- **Conflict Resolution:** You will be trained to handle any onboard issues or conflicts with professionalism, ensuring all passengers feel respected and cared for.- **Team Collaboration:** You will work closely with other crew members to foster a cooperative environment, keeping communication open for smooth operations during flights.**Required Skills and Expectations:**- Excellent communication skills are essential for interacting with passengers and fellow crew members.- A friendly and positive attitude is important as you will be the face of the airline.- Basic knowledge of safety protocols is required, and training will be provided.- You should be physically fit and able to perform duties that may include standing for long periods.- Flexibility with working hours is necessary as flights can occur at various times, including weekends and holidays.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kochi
Offline Data Entry Computer Operator Ticketing Executive Ground Staff Executive Customer Care Ticket Booking Ticket Checking Staff Man Management
We are looking for an Air Ticketing Staff member to join our team in Kochi. The ideal candidate will assist in ticketing operations and provide excellent customer service to travelers. **Key Responsibilities:**- **Ticket Booking:** Handle the reservation and booking of airline tickets for customers, ensuring accuracy and attention to detail. - **Customer Assistance:** Provide information and assistance to customers regarding flight options, prices, and travel schedules to help them make informed decisions. - **Payment Processing:** Manage payment transactions for ticket sales, ensuring that all financial processes are completed accurately and securely. - **Data Entry:** Maintain and update records in the booking system to ensure all customer information is current and easily accessible. - **Problem Resolution:** Address any issues or changes related to bookings, such as cancellations or rescheduling, to ensure a smooth customer experience. - **Coordination with Airlines:** Communicate with airlines and other stakeholders to stay updated on flight availability, changes, and promotions. **Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. Previous experience in air ticketing is an advantage, but not mandatory. Strong communication skills are essential, as you will interact with various customers and team members daily. The ability to work well under pressure is important, along with attention to detail in booking and processing transactions. Proficiency in computer operations and familiarity with booking systems will be beneficial. A customer-oriented attitude and willingness to learn are expected.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for committed and enthusiastic Ground Staff to join our team in Gwalior, India. This entry-level position is perfect for individuals who enjoy working in a dynamic environment and are eager to start their careers in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide excellent service to passengers, including check-in assistance, boarding processes, and answering inquiries with a friendly attitude.2. **Luggage Handling:** Safely manage luggage, ensuring it is loaded and unloaded correctly while maintaining the highest safety standards.3. **Ground Operations Support:** Assist in various operational tasks, such as preparing boarding gates and conducting pre-flight checks to ensure everything runs smoothly.4. **Communication:** Collaborate effectively with team members and communicate important information to passengers regarding flights, delays, or gate changes.Required Skills and Expectations:Candidates must have completed their 12th grade and should ideally have 0 to 2 years of experience in a similar role. Good communication skills in both English and Hindi are essential. Applicants should be punctual, reliable, and exhibit a positive attitude toward teamwork. The ability to work under pressure and adapt to changing situations is crucial, as you will be part of a fast-paced environment. A strong commitment to safety and a friendly demeanor when interacting with passengers will contribute significantly to your success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff members to join our team in Bhopal. This entry-level position is ideal for individuals who have completed their 12th grade and are eager to start a career in the aviation industry. You will play a crucial role in ensuring smooth operations at the airport.Key Responsibilities:1. **Customer Service**: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring a positive travel experience.2. **Baggage Handling**: Safely manage passenger luggage, including loading and unloading from aircraft, while adhering to safety protocols.3. **Safety Compliance**: Follow all safety regulations and procedures to ensure the security of passengers and staff during airport operations.4. **Information Assistance**: Provide essential information to passengers regarding flight schedules, gate changes, and other travel-related inquiries.5. **Team Collaboration**: Work effectively with other ground staff and airport teams to ensure efficient operations and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to assist passengers effectively. Attention to detail and the ability to handle stressful situations calmly are essential. A willingness to learn and a team-oriented attitude are crucial for success in this role. Flexibility in working hours is important, as shifts may vary based on flight schedules. A positive attitude and a passion for customer service will set you apart in this exciting role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated Ground Staff to support our operations in Kanpur. This role is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. As a Ground Staff member, you will play a vital role in ensuring smooth airport operations.Key Responsibilities:1. **Check-in Assistance**: Help passengers during the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.2. **Customer Service**: Provide information and support to passengers regarding flight schedules, baggage policies, and general inquiries, ensuring a pleasant travel experience.3. **Baggage Handling**: Manage the loading and unloading of luggage, making sure that all bags are handled with care and delivered to the right flights on time.4. **Safety and Security**: Monitor the airport area for safety, assisting in the enforcement of security protocols to ensure a safe environment for passengers and staff.5. **Coordination with Teams**: Work closely with other ground staff and departments to ensure timely flight operations and smooth transitions for passengers.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly attitude to interact with passengers and team members effectively. A strong focus on customer service is essential to handle inquiries and resolve issues promptly. Additionally, candidates must be reliable, punctual, and able to work in a fast-paced environment. A positive mindset and adaptability are key to succeeding in this role.
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Hiring Fresher - Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Service Aircraft Maintenance Aviation Security Aviation Air Ticketing Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Grooming
We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. **Check-In Assistance**: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. **Baggage Handling**: Your role will involve managing passengers
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Air Ticketing Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for enthusiastic Airport Ticketing Staff to join our team in Kolkata. This entry-level position is ideal for those who enjoy working in a fast-paced environment and helping travelers.As an Airport Ticketing Staff member, your key responsibilities will include:- **Ticket Sales and Information**: You will assist customers in purchasing tickets, providing them with accurate information regarding flight schedules, prices, and available services.- **Customer Assistance**: You will help travelers with their inquiries and ensure they have a positive experience at the airport. This includes addressing their concerns and providing necessary support.- **Check-in Support**: You will guide customers through the check-in process, ensuring they are aware of luggage requirements and boarding procedures.- **Reservation Management**: You will handle reservation changes and cancellations, ensuring that all modifications are processed correctly in the system.To be successful in this role, candidates are expected to possess good communication skills and a friendly demeanor. Strong attention to detail is crucial, as you will be managing sensitive customer information. Basic computer skills for handling booking software and administrative tasks are also necessary. A proactive and customer-focused attitude will be important, as you will be the first point of contact for many travelers. This is a full-time position that requires you to work from the office, providing an opportunity to grow in the travel and hospitality industry.
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Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking
We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. **Ticket Reservations**: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. **Customer Service**: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. **Documentation Handling**: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. **Payment Processing**: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. **Coordination with Airlines**: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and friendly individuals to join our team as Cabin Crew in Kolkata. This is an excellent opportunity for freshers who have completed their 12th grade and wish to start a career in the airline industry.As a Cabin Crew member, your key responsibilities will include ensuring passenger safety and comfort during flights. You will conduct safety demonstrations, assist passengers in finding their seats, and ensure their luggage is stored properly. You will also serve food and beverages, accommodating passenger requests to enhance their travel experience.Effective communication is essential in this role. You will need to interact with passengers, addressing any questions or concerns they may have. Additionally, you will collaborate with fellow crew members to maintain an efficient and pleasant cabin environment.To be successful as Cabin Crew, you must possess strong interpersonal skills and a positive attitude. You should demonstrate a willingness to learn and adapt to new situations, as well as the ability to handle emergencies calmly and efficiently. A customer-focused mindset is crucial, along with the ability to work as part of a team.Candidates must have a pleasant appearance, good health, and the ability to work flexible hours, including weekends and holidays. A passion for travel and meeting new people will greatly enrich your experience in this role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing
We are seeking a Domestic Ticketing Executive based in Kolkata. This is a full-time position suitable for freshers who are eager to begin their careers in the travel industry. The main responsibility is to assist customers with booking domestic travel tickets and ensuring a smooth travel experience.Key Responsibilities:1. **Customer Support**: Interact with clients via phone and email to understand their travel needs and provide information about flights, schedules, and pricing.2. **Ticket Booking**: Process domestic ticket bookings using our systems, ensuring accuracy and efficiency in managing reservations.3. **Traveler Assistance**: Help clients with changes to their reservations or cancellations, providing clear guidance on all options.4. **Payment Handling**: Manage payment processing for ticket purchases, ensuring secure and accurate transactions.5. **Documentation**: Maintain and update records of ticket sales and customer interactions to ensure all information is accurate and easily accessible.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. Attention to detail is crucial for accurate ticket booking and record-keeping. A strong customer service orientation will help build positive relationships with clients. Basic computer skills are essential, with familiarity in using booking systems seen as an advantage. Applicants must have completed their 12th grade education and demonstrate a willingness to learn in a fast-paced environment. Being a team player with a proactive attitude will contribute to success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
We are seeking a motivated Air Ticketing Executive to join our team in Dhanbad. The ideal candidate will have a passion for travel and customer service, providing comprehensive ticketing solutions to our clients.**Key Responsibilities:**- **Manage Bookings:** Handle flight reservation requests from customers, ensuring all details are accurately processed and confirmed.- **Issue Tickets:** Prepare and issue airline tickets, ensuring compliance with established guidelines and procedures.- **Customer Support:** Assist customers with inquiries regarding flight schedules, fares, and travel regulations, offering a pleasant and informative experience.- **Handle Payments:** Process payment transactions related to ticket bookings, ensuring accuracy in billing and record-keeping.- **Maintain Records:** Keep detailed records of ticket sales and customer interactions, aiding in seamless future communication and service development.- **Stay Updated:** Continuously learn about the airline industry, including new routes and promotional offers, to provide informed recommendations to customers.**Required Skills and Expectations:**- Candidates should have completed at least their 10th grade education. A background in travel or hospitality is a plus but not mandatory.- Strong communication skills are essential for effective interaction with customers and team members.- Basic knowledge of computer operations and proficiency in using ticketing software is preferred.- A keen eye for detail is necessary to ensure accuracy in bookings and ticketing.- The ideal candidate should be able to work in a fast-paced environment and handle multiple tasks efficiently. - Flexibility in work hours is expected to meet the demands of the travel industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. This position is based in Bhubaneswar and is open to candidates with up to 1 year of experience.**Key Responsibilities:**- **Customer Assistance:** Help customers with inquiries related to air tickets, providing clear information on routes, schedules, and prices.- **Ticket Booking:** Process ticket bookings for clients using the companys booking system, ensuring accuracy and efficiency to enhance customer satisfaction.- **Flight Changes and Cancellations:** Manage changes and cancellations for existing reservations, coordinating with airlines to secure the best options for customers.- **Payment Processing:** Handle payment transactions securely and efficiently, ensuring compliance with company policies and customer confidentiality.- **Record Keeping:** Maintain and update customer records and ticketing data accurately in the system, ensuring all information is current and correct.- **Problem-Solving:** Address any issues or complaints raised by customers regarding their bookings and provide timely solutions.**Required Skills and Expectations:**Candidates should possess a strong customer service orientation, with the ability to communicate effectively and clearly. Attention to detail is essential for accurate ticketing and record-keeping. Basic knowledge of airline operations and ticketing systems is a plus, though training will be provided. A team-oriented mindset and willingness to learn will greatly benefit the applicant. Flexibility in work hours may be necessary as ticketing demands can change. An education level of at least 10th grade is required.
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  • Fresher
  • 4.3 Lac/Yr
  • Chandigarh
Air Ticketing Customer Relationship Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Chandigarh Airport. This position is ideal for fresh graduates with a passion for customer service and travel.No Charges for this Job only documents based Hiring.Helpline Support Number-9643128230As an Airport Ticketing Executive, your key responsibilities will include:- **Ticket Reservations**: Assist customers in booking flight tickets while provide accurate information on flight schedules, prices, and travel requirements.- **Customer Support**: Address customer inquiries and resolve issues related to bookings, cancellations, and flight changes in a helpful and friendly manner.- **Documentation Handling**: Manage and maintain accurate records of all ticket transactions, ensuring compliance with airline policies and regulations.- **Payment Processing**: Process customer payments securely and efficiently, ensuring completion of transactions with attention to detail.- **Coordination with Airlines**: Liaise with various airlines to confirm bookings and obtain necessary updates on flight availability and policies.To succeed in this role, candidates should have strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential for managing ticketing documents and records accurately. A proactive attitude and a good understanding of customer service principles will be beneficial. Comfort with technology and basic computer skills are required for using ticketing software and handling transactions. This full-time position requires candidates who are ready to work from the office and can adapt to a dynamic environment. Passion for travel and eagerness to learn about the airline industry will enhance your contribution to the team.
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  • Fresher
  • 4.3 Lac/Yr
  • Kanpur
Airport Ticketing Ground Staff Activities
We are looking for dedicated Airport Staff to join our team in Kanpur. This is a full-time position suited for freshers who have completed their 12th grade. The role involves a variety of tasks to ensure smooth airport operations and excellent customer service.**Key Responsibilities:**- **Customer Interaction:** Welcome passengers at different points in the airport, assisting them with check-in, boarding, and inquiries to create a positive experience.- **Luggage Assistance:** Help passengers with their luggage, ensuring it is handled safely and efficiently, and direct them to the appropriate check-in areas.- **Security Checks:** Support security personnel in screening passengers and their belongings to maintain safety standards in the airport environment.- **Lost and Found Management:** Assist with managing lost items by registering them and guiding passengers on how to retrieve their belongings.- **Information Dissemination:** Provide accurate information regarding flight schedules, gates, and airport services to help passengers navigate the terminal easily.**Required Skills and Expectations:**- Effective communication skills in English and Hindi to engage clearly with passengers and colleagues.- Strong customer service orientation, showing empathy and professionalism in every interaction.- Ability to work in a fast-paced environment, managing multiple tasks efficiently while keeping a calm demeanor.- Team player mentality, collaborating with other airport staff to ensure smooth and effective operations.- Willingness to work flexible hours, including weekends and holidays, as needed by airport schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will be responsible for ensuring smooth and efficient ticketing processes for air travel. Your primary duties will include:- **Booking and Issuing Tickets**: You will handle the complete process of booking airline tickets for clients, which involves understanding their travel preferences and selecting the best options available.- **Customer Support**: Offer exceptional service by assisting customers with inquiries, changes, and cancellations related to their flight bookings. You will be their primary point of contact for any issues they encounter.- **Processing Payments**: Ensure timely processing of payments for bookings, including handling invoices and confirming transactions conducted through various payment methods.- **Maintaining Records**: Keep organized and accurate records of all transactions and bookings to help track sales and provide information when needed.- **Coordinating with Air Carriers**: Communicate with airline representatives to resolve any discrepancies or issues with bookings and stay updated on flight schedules and changes.- **Promoting Travel Packages**: Upsell travel-related products and services to customers, helping them make the most of their travel experiences and increasing sales for the company.To succeed in this role, you should have good communication skills, a customer-friendly attitude, and basic computer knowledge. Being detail-oriented and capable of working in a fast-paced environment is essential. Previous experience in ticketing or the travel industry is a plus but not mandatory. Key skills such as problem-solving and time management will also contribute to your effectiveness in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings. Your primary duties will include:- **Booking Flights:** Manage the booking process for travelers, from selecting flights to confirming reservations based on customer preferences and requirements.- **Issuing Tickets:** Ensure the accurate issuance of air tickets, verifying all details for correctness to minimize errors and enhance customer satisfaction.- **Customer Support:** Provide assistance to customers regarding their travel inquiries, including changes to itineraries, cancellations, and refunds, while maintaining a professional demeanor.- **Collecting Payments:** Handle payment transactions securely and efficiently, ensuring that all financial details are processed accurately during the booking process.- **Maintaining Records:** Keep detailed records of bookings, cancellations, and customer interactions, ensuring accurate data management for future reference and reporting.To be successful in this role, you should possess the following skills and expectations:- Good communication skills to effectively interact with customers, understanding their needs and providing clear information.- Attention to detail to ensure all bookings and transactions are completed accurately.- Strong problem-solving abilities to handle unexpected issues or changes in customer requests.- Basic computer skills, particularly with reservation systems, to streamline the booking process.- A positive attitude and willingness to assist customers in a fast-paced environment.Candidates with 0 to 6 years of experience and a minimum of a 12th-grade education are encouraged to apply.
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Hiring Freshers || Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive
We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- **Customer Service**: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- **Ticketing Operations**: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- **Airport Operations Support**: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- **Safety Regulations Compliance**: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.
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