118

Telecalling Executive 12th Pass Jobs in Patna

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  • Fresher
  • 2.3 Lac/Yr
  • Patna
Telecommunication Cold Calling
We are seeking dedicated candidates for the position of Telecalling Executive. This part-time role allows individuals to work from the comfort of their homes while contributing to an international project focused on health and wellness. Candidates must be at least 18 years old and have completed their 12th grade.Key responsibilities include making outbound calls to potential clients, promoting health and wellness products, and providing detailed information regarding the benefits of these offerings. The Telecalling Executive will engage with customers to answer queries and assist them in making informed decisions.To be successful in this role, candidates should possess excellent communication skills, both verbal and written, with a clear and friendly tone. A strong persuasive ability is essential to encourage customer interest. Being organized and detail-oriented will aid in managing call logs and updating customer information accurately. Additionally, the ideal candidate should be comfortable using phone systems and basic computer applications for efficient record-keeping.Since this position is work from home, candidates must have access to a reliable mobile device or laptop and stable internet connectivity. Freshers are welcome, making this an ideal opportunity for individuals looking to start their careers in the health and wellness industry. A positive attitude and willingness to learn will be crucial for success in this role.
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  • 0 - 6 yrs
  • Female
  • Patna
CA Service Desk Microsoft Excel
We are seeking a committed and proactive Tele Caller to join our team in Patna, India. This full-time role is suitable for female candidates with 0 to 6 years of experience and requires at least a 12th-grade education.In this position, you will be responsible for making telephone calls to customers, engaging them in conversations to provide excellent service, and promoting bank products for cross-selling opportunities. Your daily activities will include handling customer inquiries, understanding their needs, and effectively communicating the features and benefits of our offerings. You will work collaboratively with the product team to identify potential clients and follow up on leads generated through various channels.To excel in this role, you should possess strong communication skills, be persuasive, and have a customer-oriented mindset. Proficiency in Hindi and English will be essential, as you will interact with a diverse clientele. A pleasant phone demeanor and active listening skills are crucial to understanding customer concerns and providing suitable solutions.This position requires working from the office, and you should be comfortable using a computer and telephone to perform your responsibilities. Your dedication to meeting targets and contributing to team objectives will be valued.Candidates with a positive attitude and willingness to learn will thrive in this environment, making it an excellent opportunity for those looking to grow in a dynamic field.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Patna
Field Executive Customer Calling Lead Generation
We are seeking a motivated Business Development Executive to join our team in Patna. This is a full-time office-based role suitable for female candidates with 0 to 2 years of experience and a minimum educational qualification of 12th pass.The primary responsibility of the Business Development Executive will be to filter data from various inquiries and effectively prepare site visits. The role involves maintaining consistent communication with clients and diligently following up until the closure of inquiries, ensuring a seamless process from inquiry to completion.Key responsibilities include:- Filtering and organizing data from inquiries to identify potential leads for site visits, enhancing efficiency in operations.- Preparing site visits by coordinating schedules and ensuring all necessary documentation is ready for clients, facilitating a professional experience.- Keeping in regular communication with clients, providing updates, addressing concerns, and ensuring follow-ups are conducted to close deals effectively.Required skills and expectations for this role are:- Strong verbal and written communication skills to engage effectively with clients and colleagues.- Organizational skills to manage inquiries and follow-up tasks efficiently.- Basic computer proficiency to navigate data management and communication tools.- A proactive attitude with a customer-centric approach to ensure client satisfaction.- Ability to work collaboratively within a team environment while also being self-motivated.Candidates should be willing to work from the office with the expectation of handling travel for site visits when necessary.
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  • Fresher
  • 3.0 Lac/Yr
  • Patna
Good Communication Skills Telecommunication Outbound Calling Voice Process Cold Calling BPO Sales Call Center BPO Call Center Customer Focus
We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Patna. This is a full-time work-from-home position suitable for freshers who have completed their 10th standard education.Key Responsibilities:- Make Outbound Calls: Engage with potential customers by making calls to inform them about our products and services.- Customer Interaction: Handle queries and provide information about offerings while maintaining a friendly and professional demeanor.- Data Entry: Accurately record customer interactions and maintain updated records in our system for follow-up purposes.- Achieve Targets: Work towards meeting daily and monthly calling targets set by the management to contribute to the teams success.- Feedback Collection: Gather customer feedback and suggestions to help improve our products and services.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage with customers.- Listening Skills: Ability to listen attentively to customer needs and respond appropriately, ensuring a better customer experience.- Self-Motivated: A proactive attitude is important to meet targets and maintain enthusiasm during calls.- Basic Computer Skills: Familiarity with computers and basic software applications to manage data and communicate effectively.- Time Management: Ability to manage time efficiently and handle multiple tasks effectively in a fast-paced environment.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Patna
Microsoft Excel Motivating Skill Outbound Calling Negotiation Skills Cold Calling Convincing Power Telemarketing Outbound Sales Telesales Tele Sales
We are looking for a dedicated Female Tele Caller to join our team in Patna. This is an office-based, full-time position ideal for individuals with 0 to 2 years of experience and at least a 12th-grade education.Key Responsibilities:1. Making Calls: You will reach out to potential customers via phone to promote our products and services, providing them with information and answering their questions effectively.2. Lead Generation: Your role will involve identifying and generating leads by engaging with potential clients and understanding their needs.3. Customer Support: You will assist customers by addressing their inquiries and concerns, ensuring a positive experience and fostering strong relationships.4. Data Management: Keeping accurate records of calls and customer interactions in our database will be part of your tasks. This ensures we have the most current information to follow up on leads.5. Feedback Collection: You will gather feedback from customers to help improve our services and identify areas for growth.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, with the ability to engage with customers confidently. A pleasant phone demeanor and good listening skills are essential to understand customer needs. Basic computer skills, particularly in data entry, will be important for maintaining accurate records. You should be a team player with a positive attitude, able to work under pressure, and willing to learn quickly in a dynamic environment.
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  • 0 - 1 yrs
  • Female
  • Patna
Customer Relationship Sales Process Customer Handling International BPO Outbound Calling Call Center
We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.
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Opening For Tele Caller

Telehire India Private Limited

  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Patna
Microsoft Excel Phone Banking Motivating Skill
Telehire India Private Limited is hiring candidates for Work From Home Telecaller/Customer Support positions. Candidates will be responsible for making and receiving calls, assisting customers, explaining job/service-related information, resolving basic queries and maintaining proper call records. Freshers and experienced candidates both can apply. Good communication skills and a smartphone with stable internet connection are required. Training and proper guidance will be provided. Attractive salary/incentives available based on role and performance. Interested candidates can apply now and our recruitment team will contact shortlisted candidates for further process.
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Jobs by Popular Location

  • 0 - 6 yrs
  • Patna
Team Motivation Team Building Team Work Cold Calling Problem Solving Sales Real Estate Real Estate Sales
As a Real Estate Sales Executive, you will play a crucial role in promoting and selling properties. Your main goal will be to help clients find their ideal homes or investment properties while providing excellent customer service.Key Responsibilities:- Client Engagement: Interact with potential buyers and sellers to understand their needs and preferences. Build strong relationships to create trust and enhance sales opportunities. - Property Listings: Maintain and update property listings to ensure accurate and appealing information is available to clients. Showcase properties effectively to attract interested buyers.- Market Research: Conduct market research to stay updated on property trends, pricing, and neighborhood information. Use this knowledge to guide clients effectively during their buying or selling process.- Conduct Property Tours: Organize and lead property showings for interested buyers. Highlight the key features and benefits of each property to facilitate decision-making.- Negotiation: Assist clients in negotiating offers and agreements. Ensure that both parties feel satisfied with the terms to facilitate successful transactions.- Sales Reporting: Maintain records of sales activities and client interactions. Provide regular updates to management about sales performance and opportunities for improvement.You are expected to have effective communication skills, be proactive in following up with leads, and be comfortable working in a team environment. A strong understanding of the local real estate market and basic sales techniques will be very beneficial. Enthusiasm for learning and adapting to new challenges is essential for success in this position.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Patna
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Inside Sales B2B Sales Negotiation Skills Convincing Power
We are looking for a motivated Female Telesales Executive to join our team in Patna. This role is ideal for individuals who enjoy working with people and have a strong desire to succeed in a sales environment. You will be responsible for reaching out to potential customers and promoting our products.Key Responsibilities:1. Outbound Calling: Make calls to potential customers to introduce our products and services, effectively conveying information and generating interest.2. Lead Generation: Identify and qualify leads from various sources to expand our customer base and support sales efforts.3. Customer Interaction: Build rapport with customers, listen to their needs, and provide suitable solutions, ensuring a positive experience.4. Record Keeping: Maintain accurate records of calls made, customer interactions, and sales results in our database for tracking purposes.5. Achieving Targets: Meet or exceed daily and monthly sales goals by following up on leads and converting prospects into customers.Required Skills and Expectations:Candidates should be comfortable speaking on the phone and have a friendly demeanor to engage customers effectively. Strong communication skills, both verbal and written, are essential for presenting information clearly. Basic computer skills are required to manage records and use software. A positive attitude, willingness to learn, and the ability to work under pressure will help you succeed in this role. Prior experience is not necessary, but a passion for sales and customer service is highly valued.
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  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Tej Pratap Nagar Patna
Microsoft Excel Marketing Communication
We are looking for a dedicated and motivated Tele Caller to join our team in Tej Pratap Nagar. This is a full-time position that requires a proactive approach and strong communication skills.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to promote our products and services, ensuring a personalized approach to each interaction.- Follow Up on Leads: Maintain regular contact with leads to nurture relationships and encourage conversions, providing necessary information to assist in decision-making.- Maintain Call Records: Accurately document call details and outcomes using our CRM system, helping the team track progress and areas for improvement.- Answer Customer Queries: Provide clear and accurate information to customers, addressing their questions or concerns effectively to enhance their experience.- Collaborate with Team: Work alongside sales and marketing teams to develop strategies and share insights on customer feedback to improve our offerings.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, with the ability to engage customers and convey information clearly. A positive attitude and a friendly demeanor are essential in building rapport with callers. Prior experience in telecalling or customer service is preferred, though training will be provided for the right candidate. A minimum education level of 12th grade is required. Candidates must be female and prepared to work full-time on-site in Tej Pratap Nagar. Being goal-oriented and motivated to meet targets is crucial for success in this role.
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Female - Walk-In Interview For Tele Caller

Primespot Properties Pvt Ltd.

  • 1 yrs
  • 1.3 Lac/Yr
  • Patel Nagar Patna
Microsoft Excel Presentation Skills Negotiation Skills Marketing Communication Cold Calling English Convincing Power Computer Skills Telesales
Hiring: Female Tele-calling ExecutivePrimespot Properties pvt. ltd. is looking for a motivated and energetic Female Tele-caller (Executive) to join our growing team in Rajbansi Nagar, Patna. If you have excellent communication skills and a passion for customer engagement, we want to hear from you!Job OverviewLocation: Patel Nagar, Patna, BiharRole: Full-time (Tele-calling & Lead Generation)Key Focus: Outbound calling, customer relationship management, and data entry.What We Are Looking ForExperience: Minimum 1 year in a similar role.Language: Fluency in Hindi is mandatory; basic English proficiency is required.Skills: Confident, polite, and persuasive communication.Education: Minimum 12th Pass or Graduate.ResponsibilitiesConducting outbound calls to prospective clients.Explaining services clearly and managing customer queries.Identifying and following up on potential leads.Maintaining accurate records and reporting feedback to management.Why Join Us?Competitive Fixed Salary.Professional and supportive work culture.Great opportunities for career growth.Join us and build your career in the booming real estate sector!
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Patna
Interpersonal Skills Basic Computers
We are looking for a Tele Caller to join our team in Patna. This is a full-time position suitable for male candidates, particularly those with up to one year of experience or fresh graduates.Key Responsibilities:- Making Calls: Contact potential customers to introduce our products or services, helping to build interest and engagement.- Customer Support: Address inquiries and provide information to clients, ensuring they have a clear understanding of what we offer.- Lead Generation: Identify and qualify potential leads by reaching out to different prospects, helping to grow our customer base.- Data Entry: Accurately record details of calls and customer interactions in the company database for future reference.- Follow-up Calls: Ensure timely follow-ups with leads and previous customers to nurture relationships and encourage sales.- Achieving Targets: Work towards individual and team targets, contributing to the overall success of the sales department.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to speak clearly and confidently. A friendly and persuasive tone is essential to engage potential clients. Good listening skills are important to understand customer needs and respond appropriately. Basic knowledge of Microsoft Office is required for data entry tasks. The ideal candidate should be motivated and enthusiastic, displaying a willingness to learn about our products and the sales process. A professional attitude and the ability to work collaboratively in a team environment are also crucial for this role.
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  • Fresher
  • Patna
Motivating Skill Marketing Communication
We are looking for a motivated Tele Caller to join our team in Patna. This part-time position offers the flexibility of working from home. Ideal candidates are freshers who have completed their 12th grade and are eager to learn and grow in a dynamic environment.Key Responsibilities:- Making Calls: Reach out to potential customers via phone to introduce and promote our products or services, aiming to generate interest and inquiries.- Updating Records: Maintain accurate records of conversations and customer interactions in our database, ensuring that information is up-to-date for future reference.- Following Scripts: Use provided scripts to ensure consistency in communication while also being able to engage customers in meaningful dialogue.- Handling Queries: Provide answers to customer questions and resolve any initial concerns they may have, helping to create a positive impression of our brand.- Meeting Targets: Work towards monthly call and sales targets, demonstrating the ability to motivate oneself to achieve goals.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively convey information. A pleasant and friendly phone demeanor is essential in building rapport with customers. Basic computer skills, including familiarity with using a call log or CRM system, will be beneficial. Candidates should be self-driven, with good time management skills, allowing for the effective organization of calls and customer follow-ups. A willingness to learn and adapt will also contribute to the candidate's success in this role.
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  • 0 - 2 yrs
  • Female
  • Mithapur Patna
Good Communication Skills Computer Tele Caller Communication Skills Basic Computer Skills
We are looking for a dedicated Telecaller Cum Computer Operator. This position is based in Mithapur and is suitable for females with 0 to 2 years of experience. The ideal candidate should have completed at least the 10th grade and be willing to work full-time in the office.Key Responsibilities:- Making Outbound Calls: Initiate calls to potential customers to promote and inform them about our products or services.- Recording Customer Interactions: Keep accurate records of calls and customer information in the system for follow-ups and tracking.- Providing Customer Support: Address customer inquiries or issues that arise during calls, providing solutions and assistance where necessary.- Data Entry: Input relevant data from calls into the computer system, ensuring accuracy and completion of all entries.- Team Collaboration: Work closely with team members to achieve targets and share feedback for process improvements.- Maintaining Professionalism: Uphold a friendly and professional demeanor during calls to create a positive impression of the company.Required Skills and Expectations:Candidates should have strong communication skills to convey information clearly. Basic computer knowledge is essential for data entry tasks. A positive attitude and willingness to learn are crucial, as well as the ability to work well with others in a team setting. Time management skills are important for efficiently handling calls and completing administrative tasks.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Saguna More Patna
Microsoft Excel Outbound Calling Inbound Telesales Marketing Communication Tele Marketing
Job Summary:We are seeking a proactive and persuasive Telecaller Executive to join our Real Estate team. The role involves connecting with potential buyers, investors, and clients over phone calls, generating leads, and scheduling site visits. The ideal candidate should have excellent communication skills, sales ability, and a strong understanding of real estate offerings.
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  • 1 - 7 yrs
  • 7.5 Lac/Yr
  • Patna
Client Counselling
We are looking for a Calling Executive in Patna, India, who will make calls to clients and assist with inquiries. This part-time role is suitable for males with 1 to 7 years of experience and a minimum educational qualification of a 12th pass.Key Responsibilities:1. Customer Calling: Make outbound calls to potential and existing clients to provide information about products and services, ensuring clarity and helpfulness in communication.2. Client Support: Address client inquiries and concerns professionally, providing appropriate responses or solutions to enhance customer satisfaction.3. Data Entry: Maintain accurate records of calls, including contact information and client responses, to ensure proper follow-up and data management.4. Feedback Collection: Gather feedback from clients regarding their experiences and any suggestions for improvement, contributing to the overall quality assurance process.Required Skills and Expectations:Candidates must have strong verbal communication skills in English and Hindi, along with a friendly and approachable demeanor. A basic understanding of customer service principles is essential, as is the ability to handle calls efficiently in a busy environment. Time management skills are important to maintain productivity while managing multiple calls. The ideal candidate should be organized, detail-oriented, and comfortable using computers for data entry. A positive attitude and willingness to learn are essential to succeed in this role.
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Telecaller - Full Time - Freshers

Parkers Consulting Nad Venture Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Patna
Tele Marketing
We are looking for a dedicated and enthusiastic Tele Caller to join our team in Patna. This role is ideal for individuals who enjoy engaging with customers and helping them find solutions.Key Responsibilities:- Making Outbound Calls: You will contact potential and existing customers to provide information about our products and services, helping to create interest.- Responding to Inquiries: You will listen to customer questions and concerns, providing accurate answers and solutions to ensure a positive experience.- Updating Customer Records: You will maintain and update the customer database with details from calls, ensuring information is accurate for future reference.- Achieving Sales Targets: You will work towards daily and monthly sales targets set by management, contributing to the overall success of the team.- Providing Feedback: You will gather insights from customer interactions to help improve our services and products.Required Skills and Expectations:- Communication Skills: You should have excellent verbal communication skills to effectively convey information and engage with customers.- Positive Attitude: A friendly and approachable demeanor is essential for building rapport with customers over the phone.- Basic Computer Knowledge: Familiarity with computer systems and basic software is important for maintaining customer records efficiently.- Team Player: You are expected to work well with other team members and support each other in achieving goals.- Adaptable and Willing to Learn: You should be open to receiving training and feedback to improve your skills continuously.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Focus Call Center Basic Computers BPO Call Center
We are looking for a motivated Telecalling Executive to join our team in Patna, India. This is an entry-level position, perfect for freshers eager to build their careers. As a Telecalling Executive, you will engage with customers, promote our services, and help drive sales from the comfort of your home.Key Responsibilities:- Customer Engagement: Make outbound calls to potential and existing customers, introducing our services, and understanding their needs.- Sales Promotion: Actively promote and sell our products over the phone, using effective communication techniques to achieve sales targets.- Record Keeping: Maintain accurate records of customer interactions, update databases, and provide feedback to the management regarding customer responses.- Follow-Up: Conduct follow-up calls to customers who have shown interest, ensuring a personalized approach to address their inquiries and close sales.Required Skills and Expectations:Candidates should be at least 10th grade pass, with excellent verbal communication skills in English and Hindi. Basic computer knowledge and familiarity with using headsets and phones for telecalling are essential. You should be friendly, persuasive, and goal-oriented, with the ability to handle objections calmly and effectively. In this role, you are expected to demonstrate patience and resilience while maintaining a positive attitude during calls. A willingness to learn and adapt quickly to feedback is also important. If you are eager to contribute to our sales success, we encourage you to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gola Road Patna
Strategic Communication Lead Generation Inside Sales Outbound Calling Marketing Communication Microsoft Excel
We are looking for a motivated Telesales Executive to join our dynamic team in Patna. This entry-level position is ideal for individuals who enjoy speaking with customers and are eager to learn about sales.As a Telesales Executive, your main responsibilities will include:1. Calling Prospective Customers: You will reach out to potential clients via phone to inform them about our products and services. Engaging conversations will help you identify their needs and offer suitable solutions.2. Generating Leads: You will collect information from your conversations to develop a list of leads whom you will follow up with. This process is key to expanding our customer base.3. Achieving Sales Targets: Your role involves meeting daily or weekly sales goals. Staying motivated and focused will help you succeed in reaching these targets.4. Providing Excellent Customer Support: You will address inquiries and assist customers with their questions, ensuring a positive experience that encourages them to consider our offerings.5. Maintaining Records: Accurate record-keeping of customer interactions and sales is essential. This helps in tracking progress and analyzing performance.To excel in this role, you should have strong communication skills, a friendly and persuasive attitude, and a willingness to learn. Previous sales experience is not required, making this position perfect for recent graduates or those starting their careers in sales. You should be comfortable working in an office setting and be available for full-time hours.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- Issue Resolution: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- Feedback Collection: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- Handling Inquiries: Address incoming questions from customers to provide clear and helpful information about our services and products.- Resolving Issues: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- Updating Records: Maintain accurate customer records and document interactions in our system for future references.- Following Up: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna City
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a BPO Executive to join our team in Patna City. This role is ideal for individuals who have a passion for customer service and communication. No prior experience is necessary, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: You will assist customers with inquiries, complaints, and requests, ensuring they receive timely and accurate information.- Call Handling: Managing inbound and outbound calls effectively, maintaining a friendly and professional demeanor while addressing customer needs.- Data Entry: Accurately inputting and updating customer information in the system, ensuring that all records are current and correct.- Problem Solving: Identifying issues and providing solutions to enhance customer satisfaction, working closely with team members and supervisors when necessary.Required Skills and Expectations:We expect candidates to have strong communication skills, both verbal and written, to interact clearly with customers. Good listening skills are essential to understand customer issues accurately. Proficiency in basic computer applications is necessary, as you will work with various software and databases. A positive attitude and willingness to learn are crucial for success in this role. Additionally, candidates should be able to work in a team environment and manage time effectively to meet performance targets. This full-time position requires individuals to work from the office and commit to scheduled shifts.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Patna
Outbound Calling
We are looking for a Tele Caller to join our team in Patna, India. This is a full-time remote position suitable for candidates with little to no experience. The role involves making calls to potential customers, providing information, and promoting our services.Key Responsibilities:1. Making Outbound Calls: You will contact potential clients to introduce our products and services, explaining their benefits clearly.2. Customer Interaction: Engage with customers, answer their questions, and provide them with information to help them make informed decisions. 3. Data Entry: Maintain accurate records of calls made, customer interactions, and feedback in our system to ensure effective communication and follow-up.4. Feedback Collection: Gather feedback from customers about their experiences and preferences to help improve our services.5. Meeting Targets: Work towards meeting daily or weekly call quotas and sales targets, ensuring steady performance in your role.Required Skills and Expectations:Candidates should possess good communication skills in English and local languages, be persuasive, and display professionalism during calls. Basic computer knowledge is essential for data entry tasks. Being self-motivated and able to manage time effectively is crucial for success in a remote work setting. We value a positive attitude and willingness to learn, as this role is ideal for those starting their career in telecalling.
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  • Fresher
  • 2.5 Lac/Yr
  • Patna
Tele Caller Motivating Skill Tele Marketing Voice Support
We are looking for a motivated and dynamic Tele Caller to join our team in Patna. This part-time position offers an opportunity for freshers, particularly male candidates who have completed their 12th grade, to gain valuable experience in customer communication.Key Responsibilities:1. Making Calls: You will be responsible for initiating calls to potential customers to inform them about our products and services. Clear communication is essential to explain offerings effectively.2. Customer Interaction: Engage with customers and understand their needs. Building a rapport will help in addressing their queries and guiding them towards making informed choices.3. Data Management: Maintain accurate records of all interactions with customers in our database. This includes noting customer feedback, follow-up schedules, and any leads generated during calls.4. Follow-up Calls: Conduct follow-up calls with interested customers to encourage them to take the next step. Being persistent and polite can lead to successful conversions.5. Reporting: Regularly report to your supervisor with updates on call outcomes and customer feedback. This helps the team to refine strategies and improve overall performance.Required Skills and Expectations: Candidates should have excellent verbal communication skills and be comfortable speaking on the phone. Basic computer skills are necessary for data entry and record-keeping. A positive attitude and a willingness to learn will be important for success. You should be self-motivated and able to work independently from home, adhering to schedules and targets efficiently.
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