Tele Counselor Job Vacancies in Siliguri

We are looking for a Tele Counselor based in Siliguri, India. This is a full-time position ideal for freshers who are enthusiastic about helping others and providing guidance.As a Tele Counselor, your main responsibility will be to communicate with potential clients over the phone. You will help them understand our services and address their questions. It is important to be friendly and professional while discussing their needs and offering solutions.Key Responsibilities:1. **Client Communication**: You will make calls to potential clients, listen to their concerns, and provide accurate information about our services. Clear communication is essential to build trust.2. **Counseling Support**: You will assist clients by guiding them through our offerings and helping them make informed decisions. Understanding their requirements and providing appropriate recommendations is crucial.3. **Follow-Up**: After initial conversations, you will follow up with clients to answer any further queries and ensure their satisfaction. Keeping track of client interactions is important for effective support.4. **Team Collaboration**: You will work closely with your colleagues to share insights and improve the counseling process. Being a team player is important for enhancing the overall client experience.Required Skills and Expectations:We are looking for a female candidate who has completed the 12th grade and possesses excellent communication skills. You should be able to speak clearly and confidently over the phone. A positive attitude and the ability to listen carefully are essential for this role. Familiarity with basic computer applications is an advantage but not mandatory.

Position Title: TelecallerDepartment: Sales / Customer Service / Telemarketine]Job Type: Full-time / Part-timeReporting To: Team Leader / Sales Manager Job Summary:We are seeking a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling inbound inquiries, and promoting our products or services. The goal is to generate leads, convert prospects, and ensure excellent customer interaction. Key Responsibilities:Make outbound calls to potential customers and explain products/services.Handle inbound calls from customers with inquiries or complaints.Follow up on leads generated through marketing campaigns.Maintain call records, update CRM systems, and report on call outcomes.Achieve daily, weekly, and monthly targets.Build and maintain strong customer relationships.Provide accurate information and resolve customer queries.Schedule appointments for the sales team, if required. Requirements:Minimum Qualification: 10+2 or GraduateGood communication skills in [Language(s)] (e.g., English, Hindi, or regional language)Prior experience as a telecaller, telesales, or customer service executive (preferred but not mandatory)Basic computer knowledge and typing speedPleasant voice and confident telephone etiquetteTeam player with a proactive attitude Salary & Benefits:Salary: [Insert amount] per month + incentivesPerformance-based incentivesTraining and developmentFixed working hours / Rotational shifts (as applicable)Career growth opportunities Working Hours:, 10:00 AM to 6:00 PM, Monday to Saturday]

Strong Enclave Building, Iskcon Rd, beside Himalayan English School, Ward 40, Haidar Para, Siliguri, West Bengal 734001

Job Title: Tele CounsellorJob Description:Provide telephonic counseling services to individuals seeking support and guidance.Offer emotional support, advice, and resources to help clients address their concerns and overcome challenges.Conduct assessments to understand the client's needs and develop personalized counseling plans.Maintain confidentiality and adhere to ethical standards in counseling practices.Collaborate with other professionals or agencies as needed to ensure comprehensive support for clients.Keep accurate records of client interactions and progress.Qualifications:Bachelor's or Master's degree in Counseling, Psychology, Social Work, or a related field.Certification or licensure in counseling preferred.Strong communication and active listening skills.Empathy and compassion towards clients' struggles.Ability to work effectively in a remote or telecommuting environment.Familiarity with teletherapy platforms and technologies.Experience:Previous experience in counseling or related field preferred.Experience with telecounseling or teletherapy techniques is advantageous.Demonstrated ability to establish rapport and build therapeutic relationships with clients.Understanding of mental health issues and therapeutic interventions.Experience working with diverse populations and addressing a range of issues such as anxiety, depression, stress, and relationship problems.

A Tele Counselor is responsible for providing counseling services to students and parents through phone, email, and video conferencing. They provide information about academic programs, admissions procedures, financial aid, and other support services. They also listen to students' concerns, offer advice, and help them find solutions to their problems.Key Responsibilities:1) Responding to inquiries and providing information about academic programs, admissions procedures, financial aid, and other support services.2) Providing counseling and guidance to students on academic and personal issues such as study skills, time management, stress management, and career planning.3) Scheduling and conducting appointments with students and parents via phone, email, and video conferencing.4) Maintaining accurate and detailed records of student interactions and counseling sessions.5) Collaborating with other academic support services such as academic advisors, tutors, and career counselors.6) Keeping up-to-date with changes in academic policies, procedures, and programs.7) Participating in training sessions and professional development opportunities to enhance counseling skills.8) Providing feedback and suggestions to improve counseling services and support programs.

We have vacant of 10 Tele Counselor Jobs in Siliguri, West Bengal, Communication Skills, for Freshers Educational Qualification : Higher Secondary Skill Communication Skills etc.

Make outbound calls to recruit prospective students from the point of inquiry to matriculation. Counseling the students on call, regarding courses and their benefits of upcoming colleges. Responsible for answering any queries from the students.

Hiring for 30 Tele Counselor Jobs in Siliguri with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Communication Skills etc.

Job Description: IIAS Education Group, Siliguri is searching for engaged telecaller to boost sales by calling prospective students. The data for calling will be provided along with the training for better understanding of the process. During the call, the telecaller will be required to obtain lists of individuals' information, and motivate them to enroll in the courses of the IIAS Education Group. The candidate need to source data for additional members of the team and need to work as a team. You should also jot down important notes during conversations to facilitate follow-ups by our staff. Application process: Apply online with your updated CV, latest passport photo with signature. In the CV include your academic qualification, previous job experience (if any) & computer skills. Also mention the language you are conversant with. Local Nepali speaking candidates will be preferred. Once shortlisted, suitable candidates will be asked for a telephonic round of interview followed by a face-to-face final interview at our IIAS Siliguri campus. Job Qualification: Telecaller Requirements:High school diploma or equivalent.Prior experience as a telecaller or similar.Freshers with a go-getter attitude & confidence can also apply.Completion of a sales-related training program is preferred.Computer literate, preferably should know Ms-Word & Ms-Excel.Exposure to diverse viewpoints, cultural norms, and experiences of the North-East Bengal market will be a big plus.Superb verbal communication in Nepali & Hindi is a must. Additional communication skill in Bengali & English is preferred but not a must.Job Type: Part-Time 2 shifts available - Morning shift: 8 am to 1 pm & Afternoon shift: 1 pm to 6 pmNo. of Positions: 6 Positions are openJob Location: SiliguriSalary/ Stipend: Negotiable/ Best in the Siliguri locationWebsite: iias.org.in

Job Title: Tele CounsellorJob Description:Provide telephonic counseling services to individuals seeking support and guidance.Offer emotional support, advice, and resources to help clients address their concerns and overcome challenges.Conduct assessments to understand the client's needs and develop personalized counseling plans.Maintain confidentiality and adhere to ethical standards in counseling practices.Collaborate with other professionals or agencies as needed to ensure comprehensive support for clients.Keep accurate records of client interactions and progress.Qualifications:Bachelor's or Master's degree in Counseling, Psychology, Social Work, or a related field.Certification or licensure in counseling preferred.Strong communication and active listening skills.Empathy and compassion towards clients' struggles.Ability to work effectively in a remote or telecommuting environment.Familiarity with teletherapy platforms and technologies.Experience:Previous experience in counseling or related field preferred.Experience with telecounseling or teletherapy techniques is advantageous.Demonstrated ability to establish rapport and build therapeutic relationships with clients.Understanding of mental health issues and therapeutic interventions.Experience working with diverse populations and addressing a range of issues such as anxiety, depression, stress, and relationship problems.