Tele Counselor

DreamDesk

A Tele Counselor is responsible for providing counseling services to students and parents through phone, email, and video conferencing. They provide information about academic programs, admissions procedures, financial aid, and other support services. They also listen to students' concerns, offer advice, and help them find solutions to their problems.

Key Responsibilities:

1) Responding to inquiries and providing information about academic programs, admissions procedures, financial aid, and other support services.

2) Providing counseling and guidance to students on academic and personal issues such as study skills, time management, stress management, and career planning.

3) Scheduling and conducting appointments with students and parents via phone, email, and video conferencing.

4) Maintaining accurate and detailed records of student interactions and counseling sessions.

5) Collaborating with other academic support services such as academic advisors, tutors, and career counselors.

6) Keeping up-to-date with changes in academic policies, procedures, and programs.

7) Participating in training sessions and professional development opportunities to enhance counseling skills.

8) Providing feedback and suggestions to improve counseling services and support programs.

Experience : 0 - 1 Years

No. of Openings : 7

Education : Any Bachelor Degree

Role : Tele Counselor

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India