Tele Counselor Female Graduate Jobs in Navi Mumbai

Telecounsellor should be able to convert the leads to sales

- Understanding the customers' needs and counseling regarding our courses and helping them with course selection. - Calling, validating & following up with the leads over the call and through the mail. - Replying to the queries of students.- Maintaining good relationships with the customers through regular phone contact & e-mails.- Training will be given

Telecalling or cold calling the data to generate leads for study abroad courses

Calling the provided leads, enrollments, admission processes, administration

Identify, Recruit & Enroll prospective Students in a Designated Course.Convert the Leads into Admissions through Calling.Also queries received from prospective StudentsCounseling the Students for various Programs.Collect the Feedback from the Participants.Handling the Telephonic Inquiries.

Responsibility: Lead generation Ensuring daily walk-ins in branch Active listener and eager to learn.

We are seeking a dedicated Tele Counselor with 2-3 years of experience to join our team in Andheri West, Mumbai. The ideal candidate will communicate effectively over the phone to provide guidance and support to clients. This is a full-time, office-based position.Key Responsibilities:1. **Client Interaction**: Engage with clients through phone calls, listen to their concerns, and provide appropriate support and guidance.2. **Information Sharing**: Explain program details, services, and procedures to clients clearly, ensuring they understand their options and next steps.3. **Follow-Up**: Maintain regular follow-up with clients to ensure their needs are met and to help them stay on track with their goals.4. **Data Management**: Keep accurate records of all client interactions and update the database with relevant information to ensure smooth communication within the team.5. **Coordination with Team**: Work closely with other team members to ensure consistent messaging and improve client satisfaction.Required Skills and Expectations:The ideal candidate should be a female with a minimum of a 12th-grade educational qualification. Strong communication skills, both verbal and written, are essential, along with the ability to empathize and build rapport over the phone. Candidates should demonstrate excellent listening skills, a positive attitude, and the ability to handle challenging conversations with professionalism. Proficiency in computer usage and basic knowledge of data entry is also expected. A proactive approach to problem-solving and a commitment to helping clients achieve their goals is essential for this role.

Required Female Tele-caller / TeleCommunications Manager for office location in Sakinaka Andheri - East .Should be Excellent English speaker .For Day Shift , Saturday to Thursday 10am to 7pm .Friday - Off , Thursday half day.Should possess very Good Communication skills .Process is for outbound and inbound calls .Minimum work Experience of 3 years expected.CV with recent photo should be sent in email.Applications should be sent on email : alnabeellicensing@gmail.com

- Counseling prospective students and guiding them about the courses offered.- Counseling through Data Calling, chat, e-mail and prospective students walk in.- Advise students on admission procedures.- Converting leads into admissions.- Calling on given leadsRole: Counselor/Tele callerDesired Candidate Profile- Candidates with excellent communication skills .- Candidate must be comfortable handling telephonic calls /counseling.- Freshers with good communication skills & positive attitude.- Immediate joiners required.Education: Any Graduate - Any Specialization