Tele Counselor Female Graduate Jobs in Navi Mumbai

Telecounsellor should be able to convert the leads to sales

- Understanding the customers' needs and counseling regarding our courses and helping them with course selection. - Calling, validating & following up with the leads over the call and through the mail. - Replying to the queries of students.- Maintaining good relationships with the customers through regular phone contact & e-mails.- Training will be given

Telecalling or cold calling the data to generate leads for study abroad courses

Identify, Recruit & Enroll prospective Students in a Designated Course.Convert the Leads into Admissions through Calling.Also queries received from prospective StudentsCounseling the Students for various Programs.Collect the Feedback from the Participants.Handling the Telephonic Inquiries.

Responsibility: Lead generation Ensuring daily walk-ins in branch Active listener and eager to learn.

Calling the provided leads, enrollments, admission processes, administration

Required Female Tele-caller / TeleCommunications Manager for office location in Sakinaka Andheri - East .Should be Excellent English speaker .For Day Shift , Saturday to Thursday 10am to 7pm .Friday - Off , Thursday half day.Should possess very Good Communication skills .Process is for outbound and inbound calls .Minimum work Experience of 3 years expected.CV with recent photo should be sent in email.Applications should be sent on email : alnabeellicensing@gmail.com

Make outbound calls to prospective students and parents.Explain course details, fees, duration, schedule, and benefits.Follow up on leads generated through marketing and advertisements.Handle inquiries and resolve basic doubts confidently.Maintain records of calls, lead status, and conversions.Coordinate with the counselling and training teams..

We are seeking a dedicated Tele Counselor with 2-3 years of experience to join our team in Andheri West, Mumbai. The ideal candidate will communicate effectively over the phone to provide guidance and support to clients. This is a full-time, office-based position.Key Responsibilities:1. Client Interaction: Engage with clients through phone calls, listen to their concerns, and provide appropriate support and guidance.2. Information Sharing: Explain program details, services, and procedures to clients clearly, ensuring they understand their options and next steps.3. Follow-Up: Maintain regular follow-up with clients to ensure their needs are met and to help them stay on track with their goals.4. Data Management: Keep accurate records of all client interactions and update the database with relevant information to ensure smooth communication within the team.5. Coordination with Team: Work closely with other team members to ensure consistent messaging and improve client satisfaction.Required Skills and Expectations:The ideal candidate should be a female with a minimum of a 12th-grade educational qualification. Strong communication skills, both verbal and written, are essential, along with the ability to empathize and build rapport over the phone. Candidates should demonstrate excellent listening skills, a positive attitude, and the ability to handle challenging conversations with professionalism. Proficiency in computer usage and basic knowledge of data entry is also expected. A proactive approach to problem-solving and a commitment to helping clients achieve their goals is essential for this role.