Team Leader Customer Service 12th Pass Fresher Jobs in Bangalore

We are looking for a Senior Customer Executive to join our team in Bangalore. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The role is full-time and will be based in the office.**Key Responsibilities:**- **Customer Interaction:** Engage with customers either via phone, email, or chat to address their inquiries and provide support, ensuring a positive experience.- **Issue Resolution:** Identify customer issues promptly and work to resolve them efficiently, focusing on maintaining customer satisfaction.- **Product Knowledge:** Develop a strong understanding of our products and services to assist customers effectively and provide accurate information.- **Feedback Collection:** Gather customer feedback and report it to the relevant departments to help improve our services and meet customer needs.- **Documentation:** Maintain accurate records of customer interactions, including queries and resolutions, to ensure clear communication within the team.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- Problem-solving skills are important, enabling the identification and resolution of customer issues.- A positive attitude and a customer-first mindset are crucial for achieving high levels of customer satisfaction.- Basic computer skills, including familiarity with customer relationship management (CRM) systems, are preferred.- A willingness to learn and adapt in a fast-paced work environment is important for personal and professional growth.

Suggested KeySkills:Outbound calls, Customer Service, Convincing skills, Description:Candidate will be responsible for handling outbound calls.Responsible for making Cold Calls, handling outbound Candidate should have good presentation and convincing skills.Candidate should have a positive attitude & should be Goal oriented.Fluent in EnglishExcellent conversational and customer service skills salary 12 k to 15 kexperiences- 0 to 4 yearsplease contact - manohar reddy M phone no : 9886911611

We are looking for 1 Senior Customer Service Executive Post in Bangalore with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary esponsibilities: Customer Support II Problem Solving Manage incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation