Senior Customer Service Executive

We are looking for 1 Senior Customer Service Executive Post in Bangalore with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary

esponsibilities: Customer Support II Problem Solving

• Manage incoming calls and customer service inquiries

• Provide information about products and services, take/cancel orders, and record details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office