After Sales Service Job Vacancies in Mumbai

We are seeking a dedicated Service Engineer with 1 to 6 years of experience to join our team in Goregaon West, Mumbai. The ideal candidate will provide exceptional service and support, ensuring our systems function optimally.Key Responsibilities:1. Installation and Maintenance: Install, test, and maintain equipment to ensure it operates effectively. Troubleshoot any issues that arise to minimize downtime.2. Customer Support: Provide technical support and guidance to clients, addressing their concerns and assisting with equipment operation.3. Reporting: Document service activities and report any major issues to the management. This helps in tracking performance and improving service quality.4. Training: Train customers on equipment usage and best practices to enhance their experience and satisfaction.5. Collaboration: Work closely with other teams to ensure all customer needs are met efficiently. Good communication is vital in this role.Required Skills and Expectations:Candidates should have a background in I.T.I. and possess strong technical skills related to machinery or equipment. Good problem-solving abilities and attention to detail are essential. Familiarity with customer service practices will be important as the role involves constant interaction with clients. The candidate should be a male, comfortable working in a full-time office setting, and be willing to learn continuously to keep up with technological advancements in the industry. Time management and organizational skills are essential for meeting deadlines and maintaining productivity.

Job DescriptionWe are hiring Service Engineers with experience in the Medical Equipment industry. The ideal candidate should have hands-on experience in installation, commissioning, servicing, troubleshooting, preventive & breakdown maintenance of medical equipment.Key ResponsibilitiesInstallation & commissioning of medical equipmentPreventive & breakdown maintenanceTroubleshooting & repair of equipmentCustomer training & product demonstrationsTechnical support during installationsTravel to customer locations as requiredQualificationB.Tech / Diploma in Electronics & Telecommunication Engineering

As a Field Engineer, you will play a crucial role in supporting various projects in the field. Your primary responsibilities will include:- Installation and Maintenance: You will be responsible for installing equipment and systems at client sites, ensuring everything is set up correctly for optimal performance.- Troubleshooting: When issues arise, you will identify problems and provide effective solutions, ensuring minimal disruption to client operations.- Field Surveys: You will conduct surveys at project locations to gather necessary data, helping to design and implement effective engineering solutions.- Client Interaction: You will communicate with clients to understand their needs and provide updates on project statuses, building strong professional relationships.- Documentation: You will maintain accurate records of work performed, including installation procedures, maintenance reports, and equipment inventories.To be successful in this role, you should have an I.T.I. certification, with 0-2 years of experience in a related field. A practical understanding of engineering principles and strong problem-solving skills are essential. You should be comfortable working in various environments and possess good communication skills to interact effectively with clients and team members. Attention to detail and the ability to work independently as well as part of a team are also crucial for ensuring high-quality service delivery.

Urgent Hiring for Service EngineerLower Parel East Mumbai Min 4 to 6 yrs experience Salary : 40k to 60k Skills and Qualifications:

Job Opening: On-Site Service EngineersWe are hiring On-Site Service Engineers for after-sales service roles. Qualification: ITI / Diploma in Electrical Experience: Freshers can apply Training provided Location: Mumbai, Navi Mumbai, Thane & Pune Role: On-site service and maintenance supportInterested candidates can apply now!

Job Descriptions for Service / Resident Engineer: Installation & Commissioning of Electronic Weighbridge at the customer site. Giving online software support to customers. Coordination & maintaining cordial relationship with the customers. Fault Finding & Repair of the Electronic Weighbridge. Attend service calls from customers & provide telephonic support. Job involves travelling.

Job title Service EngineerQualification - Diploma or BE/B techPreferred candidate from Mumbai based location.Language known English & HindiJob location Churchgate-Nariman Point & Visit to client site plants for service/InstallationExperience 3-5 yrs.Skills required Technical background in electronics or instrumentation with affiliation to electronics. Work experience in the field of machinery quality control textile instruments is preferred. Experience diagnosing and repairing mechanical, electromechanical, electroneumatic and/or electronic equipment. Experience troubleshooting and responding to customer concerns PCBs upto component level micro processor system. With Strong technical capabilities understanding of tools and technology needed to complete repairs. Handles sensitive issues and exhibits exemplary customer service to internal and external customers. Experience interfacing with both internal team members and external customers as part of a solution based service process. Ability to give and receive constructive feedback and appropriate coaching to customer on critical equipment. Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner. Strong time management skills. Ability to adapt to changing circumstances. Roles and Responsibilities: Assess hardware and software malfunctions. Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables. Completing Preventative Maintenance and field modifications based on instructions. Basic troubleshooting, installation, maintenance and repair on designated equipment. Diagnose errors or technical problems and determine proper solutions.

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all equipment.Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.Providing recommendations about new features and product improvements.Monitoring inventory and reordering materials when needed.Conducting research and attending workshops to remain abreast of industry developments.Writing reports and presenting findings to Managers and Supervisors regularly.

Service Engineer for Analytical industry.Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting quality assurance and safety checks on all equipmentDelivering demonstrations to ensure that customers are educated on safe and effective equipment use.

Join Our Team as a Service Manager/ Asst. Manager at Digi2L!Digi2L is an early start-up and a tech-enabled online platform headquarter in Mumbai. We are an early start-up with a vision to unlock India's potential in the used appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies appliances disposal and offers optimal value. Through our Smart Sell initiative, customers effortlessly sell used appliances and enjoy a guaranteed buyback of used appliances within 5 years in our Assured Buyback plan.Role Description :This is a full-time on-site role located in Mumbai for a Service Manager/ Asst. Manager. The Service Manager/ Asst. Manager will be responsible for ensuring customer satisfaction by coordinating with area service engineers, managing service calls, and ensuring smooth operations management. The Service Manager/ Asst. Manager will also be responsible for communication with all stakeholders and providing excellent customer service.Qualifications :Education: ITI/Diploma/Technical Graduate with 4+ years of experience in Consumer Durable/D2H industry.Management Experience: Previous experience managing field engineers, retail stores, or service centers is a significant advantage.Technical Knowledge: A good understanding of the technical features of consumer appliances is essential.Organizational Skills: Excellent organizational and leadership abilities to effectively manage service operations.Communication Skills: Exceptional communication and interpersonal skills to collaborate effectively with teams and customers.If you're ready to take on this exciting challenge and make a meaningful impact on our service operations, we encourage you to apply. Join us in delivering exceptional service and building a brighter future for our customers.

We are looking for 4 Service Executive Posts in Mumbai, Maharashtra, Pune, Maharashtra, Hyderabad, Telangana, Karnataka, Delhi NCR, Bengaluru, Karnataka, Service Engineer, Service Executive, Installation Maintenance, commission, with deep knowledge in Technical Services, After Sales Service, Service Engineer, Service Executive, Installation Maintenance, commission and Required Educational Qualification is : Professional Degree, Other Bachelor Degree,

Title: Service EngineerJob Location - Kandivali, Mumbai Vacancy: - 04Qualification: BE - Electrical & ElectronicsExperience: Diploma 1-2 years work Exp or BE Fresher Position Summary:This job involves commissioning of CNC plasma cutting systems at customer facilities, including - system installation, cutting process development, CNC programming, troubleshooting, customer training, documentation, and other learning programming tool.Qualifications required:Must have the ability to read and interpret electrical and mechanical prints.Ability to read and interpret electrical and electronic symbols.Ability to use common hand tools, Digital Volt Meter and oscilloscope. Ability electrical troubleshooting skills.PC literate in MS Office applications.Good verbal and written communication skills are required.Behavioural skills required include: Strong interpersonal skills, Team oriented, Ability to work independently with little supervision, Willing to travel, Ability to maintain a high level of customer satisfaction and respectMust maintain and update customer project filesPhysical demands: Work is usually a mix of sedentary and walking.Work environment: Work is usually a mix of sitting, standing, and walking.

1. Install and configure 3D printing equipment at customer sites2. Troubleshoot and repair 3D printing equipment3. Provide technical support to customers via email, phone, or in-person4. Train customers on the proper use and maintenance of 3D printing equipment5. Perform regular maintenance and calibration on 3D printing equipment6. Keep up-to-date with the latest 3D printing technology and trends7. Collaborate with other engineers and departments to develop new 3D printing solutions.In addition to technical skills, a 3D printing service engineer should have excellent communication and customer service skills, as they will be working directly with customers to solve technical problems and provide training. They should also be detail-oriented and able to work independently to troubleshoot and solve problems.

Job Openings for 10 Customer Service Engineer Jobs with Minimum 2 Years Experience in Mumbai, Having Educational Qualification of : Vocational Course, Diploma, Advanced/higher Diploma with Good Knowledge in After Sales Service,Field Service,Equipment Manufacturing Etc.

Responsibilities of candidates include:Service to be provided in all the areas of businessAMC GenerationSpare Parts Business

1 Job Planning ( Resources Required, No of Days to execute, Finance, Manpower Required) and Execution as per plan.2. Team Management - Recruitment, Training, Managing them, Reviews. 3. Equipment Upkeep, Maintenance, Safety, Upgradation. 4. Innovation and Improvement - To do the job better and in shorter period, develop products, processes, equipment upgradation etc. 5. Compliance with Safety Norms, PPEs at Factory and Site. 6. Learning and Training his team. 7. Accountability of Stock - Equipment, Hoses, PPEs , Consumables etc. 8. Budgeting.9. Arranging for resources / Procurement on site to ensure uninterrupted services.

IMMEDIATE JOINEESYSTEM KNOWLEDGE - ELV Systems, LV Systems, BMS Systems, Fire Alarm System, Public Address System, Security System, CCTV ETC.JOB ROLE: Carry out solely or assist in commissioning of Project Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits and Service Level Agreements Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue Properly escalate unresolved issues to appropriate internal teams Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients Take over commissioning of ongoing Project and Takeover After Sales from Projects Dept. Ensure AMC conversion of Projects commissioned under his supervision. Should complete any related assignments given by the Reporting Head/HOD.

On-Site End-User Support And Customer Support During Field Visits Or Dispatches Should Be Able To Manage All On Site Installation, Repair, Maintenance And Test Tasks Diagnosing Errors Or Technical Problems And Determining Proper Solutions Need To Carry Out Regular Repairs, Maintain Equipment, And Demonstrate To Clients How To Use Products/Equipment And Also Need To Have Excellent Communication Skills

SERVICE ENGINEER Provide on-site installation, validation and commissioning of instruments Perform hands-on on-site troubleshooting, service and repairs Provide high level technical support to external customers at their location for AMCs and other customer problem. Provide on-site training to the customers for product handling / complete system handover with require documentation and reports Develop Service technical documentation Outstanding Payment Follow up. Create and maintain service information in the company enterprise database (FSL). Endorse PPS make/sold products while working on clients site. Timely and professionally handle field service calls and issues arising from the field service visits with field applications as appropriate. Timely completion and submit all required paperwork. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions Updation of ISO documentation and records... etcSkills : Experience in Installation & commissioning , Calibration, AMC , Electronic troubleshooting , analyzing information, client relations, equipment, maintenance, reporting skills, confidentiality, quality focus, result driven.

As a Service Engineer, you will be responsible for ensuring that our products are properly installed and maintained for optimal performance. You will work on-site in Mumbai, addressing customer needs and maintaining high standards of service.Key Responsibilities:- Installation of Equipment: You will set up and install machinery at customer locations, ensuring that systems are operational and meet safety standards.- Maintenance and Repair: You will perform routine maintenance and emergency repairs on equipment to minimize downtime and enhance performance.- Technical Support: You will provide technical assistance to clients, addressing any issues or concerns they may have with the equipment.- Documentation: You will maintain accurate records of service requests, visits, and customer feedback to ensure a clear communication flow and follow-up actions.- Training Customers: You will educate customers on the proper use and maintenance of their equipment, ensuring they understand all features and functionalities.Required Skills and Expectations:- Technical Knowledge: A solid understanding of machinery and basic mechanical engineering principles is essential for troubleshooting and repairs.- Problem-Solving Skills: You should possess strong analytical skills to assess issues quickly and determine effective solutions.- Communication Skills: Clear communication is vital, both when interacting with clients and when documenting service reports.- Team Collaboration: You should be able to work well with colleagues and other departments to enhance service delivery.- Flexibility: A willingness to adapt to changing work environments and customer needs is essential for this role. Candidates with 0 to 3 years of experience and an I.T.I. qualification are encouraged to apply.

Job title Service HeadQualification - Diploma or BE/B tech/Electronic Engineer.Preferred candidate from Mumbai based location.Language known English & HindiJob location Churchgate-Nariman Point & Visit to client officeExperience 2-3 yrs.Skills required Team handling management, Planning and project allocation to team members. Team meeting and task completion analysis. Weekly reporting of project improvement. Technical background in electronics or instrumentation with affiliation to electronics. Work experience in the field of machinery is preferred. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Ability to work productively, with multi tasking in minimal supervision & in pressurized environment. Experience troubleshooting and responding to customer concerns. With Strong technical capabilities understanding of tools and technology needed to complete repairs. Ability to work in a team-oriented environment. Handles sensitive issues and exhibits exemplary customer service to internal and external customers. Experience interfacing with both internal team members and external customers as part of a solution based service process. Ability to give and receive constructive feedback and appropriate coaching to customer on critical equipment. Proficient level of computer skills. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.Roles and Responsibilities: Team member task allocation, facilitation, projection & completion of task responsibilities. Deep knowledge of electromechanical things. Assess hardware and software malfunctions. Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables. Completing Preventative Maintenance and field modifications based on inst

Skills required Technical background in electronics or instrumentation with affiliation to electronics. Work experience in the field of machinery quality control textile instruments is preferred. Experience diagnosing and repairing mechanical, electromechanical, electroneumatic and/or electronic equipment. Ability to work productively, with multi tasking in minimal supervision & in pressurized environment. Experience troubleshooting and responding to customer concerns PCBs upto component level micro processor system. With Strong technical capabilities understanding of tools and technology needed to complete repairs. Ability to work in a team-oriented environment. Handles sensitive issues and exhibits exemplary customer service to internal and external customers. Experience interfacing with both internal team members and external customers as part of a solution based service process. Ability to give and receive constructive feedback and appropriate coaching to customer on critical equipment. Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner. Strong time management skills. Ability to adapt to changing circumstances. Decision-making, problem resolution and creative thinking skills. Roles and Responsibilities: Assess hardware and software malfunctions. Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables. Completing Preventative Maintenance and field modifications based on instructions. Basic troubleshooting, installation, maintenance and repair on designated equipment. Diagnose errors or technical problems and determine proper solutions. Educate and train customers instrument and QC de

Sales and Service Executive Role and ResponsibilitiesSales Service Executive Job responsibilities include: Conducting market research to identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and social media Setting up meetings with potential clients and listening to their wishes and concerns Plan and schedule AMCs in discussion with customer. Follow up on repeat sale.Job briefSales and Service Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Candidate should have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, he would like to meet you.He should meet and surpass business expectations and contribute to our companys rapid and sustainable growth.Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback